Category Archives: Handy tools and technology

Tool of the week for journalists – The Interviewr

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Tool of the week: The Interviewr

What is it? A tool to schedule, record and archive interviews

How is it of use to journalists? The Interviewr has been designed for journalists. It allows you to schedule phone interviews, add notes and questions you want to ask, record and store the audio, and upload related files.

Free to use, the Intreviewr uses Twilio to power the recording of phone calls. After entering your phone number (with a +44 at the start, if you are in the UK) and the interviewee’s number (again with the country code), both will receive a call at the scheduled time and the conversation will automatically be recorded. You will then be able to download it and play it back.

The Interviewr is still in beta and is developing a subscriber service. There is also an iPhone app (priced at £1.99), allowing you to start the interview and playback the audio from your phone.


Tool of the week for journalists – Rippla, for tracking the social ‘ripples’ of news stories

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Tool of the week: Rippla

What is it? A tool that allows you to monitor the social media “ripples” of a news story

How is it of use to journalists? Rippla was launched last month as a tool that tracks how news and information reaches into people’s conversations on social media.

It may be interesting to find out that the story with the most “ripples” is currently the Mail Online’s Hilarious video shows cat stroking crying baby and sending him to sleep, followed by George Monbiot’s Guardian comment This bastardised libertarianism makes ‘freedom’ an instrument of oppression, But what is particularly helpful for journalists is the ripples tracker.

Ripples tracker allows you to enter the URL or a news story and see how many times it has been shared on Twitter, Facebook, LinkedIn and other social networks and find out how many bit.ly click-throughs the post has received.

Rippla also offers news sites a widget than can be added (as embedded below), which displays the most socially shared news stories.

Most popular news stories

How to embed tweets directly from the new Twitter

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This is essential reading for anyone who embeds tweets into a news story or blog post.

Twitter now has an “embed this tweet” option on all tweets.

In the new Twitter, simply find the tweet you want to embed, click Twitter name (e.g. The Stream or The New York Times) on the individual tweet, then “details” and click “embed this tweet” and copy and paste the code.

This replaces the need to use Twitter’s (buggy) Blackbird Pie tool or a plugin such as Embedly.

Hat tip: 10,000 Words and Adam Tinworth on One Man and his Blog.

Company finance search tool Duedil receives further funding

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Duedil, which describes itself as the world’s largest database of free company financials, has just finalised a second round of investment from Jonty Hurwitz, the founding CTO of loans firm Wonga.

Duedil is a free tool that all journalists should take a look at, as it provides a hugely valuable way to search for information on company finance, directorships and more.

Duedil’s database lists every company and director in the UK and Ireland allowing anyone to access the information for free.

It has recently added new features including alerting you to which of your LinkedIn contacts may be able to provide information on that company.

In a release, Duedil said it “has ambitious plans to revolutionise the way business information is accessed and used”.

Angel investor Hurwitz, who is investing an undisclosed sum and has a minority stake in Duedil, “has built a team and technology platform that have radically altered the short-term finance market,” the release states.

Founded in 2007 with Errol Damelin, Wonga turned over £74 million in 2009, and is growing every year.

The release states:

With an eye for the next big thing, Hurwitz sees the vast potential for business growth in big data analytics. He will bring both his technical and strategic expertise to Duedil, which he hopes will develop into the premier source of business information in the world.

Ten ways journalists can use SoundCloud

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Audio platform SoundCloud has been around since 2007 but it is only this year that it has really taken off as a space for the spoken word as well as music.

Here are 10 ways it can be used by broadcast and digital journalists:

1. Record and share audio. You can do this from a computer or your smartphone or tablet. SoundCloud has apps for iPhone/iPad and Android but consider using one of the third-party iPhone apps that allow you to edit or trim before uploading directly to SoundCloud.

VC Audio Pro (£3.99) (a previous Journalism.co.uk app of the week) allows you to do a full multitrack edit before uploading to SoundCloud.

Try iRig Recorder (free for the basic app, £2.99 for the one with full functionality) and FiRe Studio (£2.99). Both allow you to trim and alter levels before uploading.

At Journalism.co.uk we’ve been uploading audio interviews and podcasts to our SoundCloud account, gathering over 2,800 followers and engaging with a new audience.

2. Search for sources. If you are looking for quotes or audio from a news event, search SoundCloud much in the way you would hunt down videos on YouTube. You will then be tasked with verifying the recordings, facing the same challenges as checking reports posted on Twitter and YouTube.

SoundCloud has an advanced search function which allows you to search the “spoken” category for a keyword. There is also an option of searching for content under a creative commons licence. Try searching for Japan earthquake, Arab Spring or Occupy Wall Street to see the type of content available.

3. Discoverability. As with other platforms, SoundCloud hosts content that goes viral and has an embed option so you can post it to your site. Take this interview with US congresswoman Gabrielle Giffords. It is a message to her South Arizona constituents, her first since being shot in the head in January. It’s clocked up over 21,000 plays, and demonstrates the benefits of SoundCloud’s commenting system.

4. Create maps. You’ll need to get some help from SoundCloud, but the team can create a bespoke map to allow you to crowdsource audio or plot recordings from in-house reporters. Ben Fawkes from Soundcloud told Journalism.co.uk how you do this, explaining that all you will need to do is define a location and define a hashtag and audio will then be automatically plotted. Take a look at this example of a map created with audio from Edinburgh’s Fringe Festival.

5. Use the new HTML5 player. If you embed SoundCloud audio in blog posts you should be aware of the new HTML5 player. The standard player is Flash meaning it won’t work on iPhones and iPads. Instead, when copying the embed code click on the “customise player” and toggle through the tags to the HTML5 option.

6. Consider a customised player. There are options to customise the player, including adding photos, such as this example used on the London Literature Festival site.

7. Invite user-generated audio content. Encourage your audience to submit audio into a drop box. You can embed the SoundCloud drop box widget on your site and ask readers to upload their own audio. Here’s an example of NPR adding a widget to encourage listeners to share their summer music memories.

Another option is to consider an embeddable record button on your site. At present this will require some developer assistance but SoundCloud is now working on making an easy option so sites can add a button and encourage user-generated audio content to be submitted directly. Here is an example of a record button being used on a musician’s site. This is a different option, of a mapped audio tour guide of Dorchester, Boston, where readers can submit audio via a record button on the site. Go to site bupropion online .

There’s also the option of gathering audio via phone calls, as Chatter.fm has done by using Twilio technology.

Another option for user-generated content (UGC) is to use SoundCloud’s importer tool to allow readers/listeners (or your reporters) to submit audio via email or smartphone.

8. Prepare to add SoundCloud sharing to your news organisation’s app. SoundCloud is working on an iOS and Android sharing kit, which will mean you can submit audio to SoundCloud via your own app. You could encourage readers or reporters to submit stories/field recordings to your app and have the audio uploaded to SoundCloud so that it’s shareable, streamable and has all the relevant meta data.

9. Record a phone interview using SoundCloud. There are easier ways but this is a good option for when you need to record an interview and are armed only with a mobile phone. Make a three-way phonecall by calling this number, dial your interviewee and the SoundCloud line will then record your account. You can then upload the audio publicly or privately.

10. Get your audio transcribed. Speaker Text is a transcription company that is integrated with SoundCloud. It takes 48-72 hours to be transcribed and costs 99 cents a minute. It’s a way of making audio search engine optimised but you can also link to a certain sentence within the audio, for example referencing a quote or comment.

Related posts: News organisations are increasingly using SoundCloud, says founder

#news2011: Russia Today on raising awareness through its FreeVideo platform

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After the second day of sessions focused on business at the Global Editors Network news summit, including paywalls and paid-for app, it was fitting that during the third and final day of presentations we heard about projects offering content and platforms for free.

One such project came from Russia Today which outlined its FreeVideo platform, described as an “English language video agency”. The website, which should be of interest to journalists worldwide, provides free video footage that journalists can download, edit and reuse for their own projects and output.

Answering a question from the floor about the business model, Alexei Nikolov, managing director of Russia Today, said it was to “promote the channel” on a global scale.

The site includes “stock footage” as well as video covering specific news events. Xenia Fedorova, head of the department of promotion and development of media projects for the broadcaster, explained that all the footage comes with multilingual scripts and shotlists.

She added that the website has more than 9,000 news channels already registered and using footage “on a daily basis”.

I spoke to her more at the end of the session about the decision to go down the free distribution route, their attribution methods and to find out whether there are plans in the pipeline to monetise the platform.

There are of course other platforms out there offering video content to journalists, such as the UK-based Video News Agency and also in 2009 Al Jazeera opened up its footage under creative commons licensing.

Tool of the week for journalists – Playground, to monitor social media analytics

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Tool of the week: Playground, by PeopleBrowsr.

What is it? A social analytics platform which contains over 1,000 days of tweets (all 70 billion of them), Facebook activity and blog posts.

How is it of use to journalists? “Journalists can easily develop real-time insights into any story from Playground,” PeopleBrowsr UK CEO Andrew Grill explains.

Complex keyword searches can be divided by user influence, geolocation, sentiment, and virtual communities of people with shared interests and affinities.

These features – and many more – let reporters and researchers easily drill down to find the people and content driving the conversation on social networks on any subject.

Playground lets you use the data the way you want to use it. You can either export the graphs and tables that the site produces automatically or export the results in a CSV file to create your own visualisations, which could potentially make it the next favourite tool of data journalists.

Grill added:

The recent launch of our fully transparent Kred influencer platform will make it faster and easier for journalists to find key influencers in a particular community.

You can give Playground a try for the first 14 days before signing up for one of their subscriptions ($19 a month for students and journalists, $149 for organisations and companies).

Jodee Rich, the founder of PeopleBrowsr, gave an inspiring speech at the Strata Summit in September on how a TV ratings system such as Nielsen could soon be replaced by social media data thanks to the advanced online analytics that PeopleBrowsr offers.

 

Playground’s development is based on feedback from its community of users, which has been very responsive. Ideas can be sent to contact[@]peoplebrowsr.com or by tweeting @peoplebrowsr.

#news2011: ‘Content is king, efficient delivery is King Kong’ and ‘experience is queen’

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Media consumers today have the options of numerous screens when accessing content, but a session at the Global Editors Network news summit today focused on building a “four-screen strategy: mobile, tablet, PC and IPTV”.

The session opened with a powerful speech from former director general of Al Jazeera Wadah Khanfar, whose comments embodied the standpoint of content being “king”.

Concentrate on content. People demand accuracy and credibility. Content is the king, platforms and distribution should be there to service, but the strategy is always to integrate the content in a centralised location then redistribute the output.

He went on to say that “technology sometimes distracts us”.

It should not become central to the extent that the journalist becomes a technician and loses touch with the pillars of the profession. He has to be the journalist, but sometimes he has to be the technician.

We demand too much sometimes for our journalists. It starts from one important departure – from our responsibilities.

… We are here to understand what is behind the surface and what exactly the story means. We need to think beyond the data.

Continuing the metaphor Guido Baumhauer, director of strategy for marketing and distribution at Deutsche Welle, said that “content is king, efficient delivery is King Kong.”

We have to understand what it is people are interested in, that’s where the technology kicks in.

And the delivery of this is determined by their POPE strategy, he said – “plan once publish everywhere”. He described it further to me in an interview after the session:

The idea behind it is if you want to reach different platforms with your content you have to tailor it to the needs of the platform and target groups. It can never be done if you produce once and publish everywhere. So if there’s a television item that you then put on a mobile device or on a similar device, it doesn’t really make any sense.

But if you plan from beginning that there is some part of the content that you have produced that will go to mobile and some that will go to television, it means you plan once then publish everywhere and that does make sense.

During the session he also said “we have to stop thinking in broadcasting terms”.

We have to become part of the dialogue. If [the audience] still stands at the gate, he or she will just walk around us because the gate has no fence anymore. We have to become part of the network.

The BBC’s controller of digital and technology James Montgomery also shared the broadcaster’s approach to multiplatforms, telling the conference the BBC is “trying to move towards seamless coherence between platforms” and offer “access to the same content in different ways”.

By creating a “joined-up experience and content delivered across multiple platforms” he said that “adding a fifth or sixth [screen] in the future wouldn’t be difficult”.

In terms of use across different platforms at different times of the day, he said mobile devices tend to “spike” in the morning while access via desktops is more prevalent at lunchtime. He said the research also showed mobile – and especially tablets – were peaked in the evenings.

On the subject of tablets, the final panel member to present, Patrice Slupowski, vice president of digital innovation and communities at Orange, unveiled for the first time a new iPad app not yet launched called Newsblend, with the declaration that “if content is king … experience is queen”.

The app brings together “videos, drawings, polls and social media” along with news articles, and mixes them together to create a “social magazine”.

It is a smart clustering of news and social media.

The app content is currently in French but there are plans to launch an English version also when it goes live next year.

Sourcefabric promises a free, multi-platform solution for news outlets

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Sourcefabric, a non-profit, has announced it is working on a new platform: Superdesk, an open source newsroom tool designed by journalists that covers the entire journalistic process from source to signal.

When it is released in summer 2012 Superdesk promises to be a tool newsrooms can use to pull in news feeds from social media and APIs, and then output the signal to a range of different platforms, such as television, radio, mobile, tablets and online.

As free software it can be used by organisations of all sizes, from hyperlocal or global, and by print or online. As with Sourcefabric’s other two open source platforms, Superdesk will be accessible through any web browser after being installed on one Linux server.

Although not yet publicly available Superdesk is already being used by new Swiss online-print hybrid paper TagesWoche, launched last month in Basel, 14 months after the city’s liberal Basler Zeitung was sold to investors. By using the platform the news organisation is helping Sourcefabric shape its development.

An announcement from Sourcefabric states:

Superdesk is a newsroom tool made by journalists, for journalists, which will offer new ways to source, manage, verify, process and present the facts behind a story.

Whether you source your news from Reuters or random RSS, stringers or Storyful, citizens or Open Calais tags, Superdesk streamlines your workflow.

It centralises and standardises your content allowing you to move it around the newsroom to other journalists, editors or translators for further editing or sign off. Superdesk will then deliver the finished article to any platform or device – web, mobile, print, radio, television. All will be at your disposal.

Adam Thomas from Sourcefabric told Journalism.co.uk that the software has been developed by journalists who understand exactly how newsrooms work.

We have this ethos of creating once and publishing everywhere to really create efficiency within the newsroom.

Sourcefabric has two existing platforms: Newscoop, a CMS, and Airtime, for radio stations.

Newscoop

Newscoop is a content management system, a demo of which provides a taster. As with Superdesk and Airtime, Newscoop needs to be installed on a Linux server and can then be accessed using any web browser from a device running any OS.

Asked how it differs from WordPress Thomas said:

WordPress is great for blogs and Newscoop is great for newsrooms. It’s built by journalists for journalists and has lots of tools that journalists really like, like workflow hierarchies. It’s multilingual, you can upload to SoundCloud, it’s very friendly to audio and works very nicely with images.

Being multilingual is key for the software, Thomas explained.

We work in a lot of post-conflict areas, a lot of transitional democracies, where a multitude of languages are often spoken, so it is multilingual both in the back end, for the journalists, and also for the front end, so readers can get the news in different languages.

Airtime

Airtime is Sourcefabric’s open source radio automation package. Thomas explained how it works:

It allows radio stations, for free, to download software and set up a professional radio station and manage a media archive, build shows and then output via webstream, by FM or digital.

One of the radio stations using Airtime is West African Democracy Radio, a radio network operating out of Senegal but covering the whole of the West African region.

They use Airtime alongside Newscoop. They get the journalists to write the articles on Newscoop, they take these and prepare them as scripts, give them to the radio shows who then broadcast via Airtime.

Airtime records automatically to SoundCloud so then these shows are recorded to SoundCloud, uploaded to the web, and then shared by Facebook and Twitter.

Sourcefabric launched in its current form, as a non-profit organisation, in April 2010 but the seeds of the organisation and platforms date back as far as 1999, when a team first started creating digital newsrooms.

The current incarnation of the organisation has bases in Europe and North and South America: in Prague, Berlin, Toronto, Warsaw, Guatemala, Serbia and Minsk.

Thomas said:

The software is actually only seven months old. We’ve re-factored and made new versions, we’ve renamed them so these are new products. We have really tailored then for the web and for modern journalism.

Tool of the week for journalists – Greplin, to search your private files and profiles

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Tool of the week: Greplin

What is it? A private search engine for your personal files and social media accounts

How is it of use to journalists? Greplin allows you to search your Gmail, Google Docs, Facebook, Twitter, LinkedIn and Dropbox accounts in the same way as you would use Google to search the web.

Recommended by Amy Webb at US journalism conference #ONA11 as “a way of sort of defragging your brain”, Greplin is a tool that can help journalists find a key piece of information in a second or two.

For example, you may be working on a story about a company or subject and have information in emails, your Dropbox account, Google Calendar and LinkedIn. One search in Greplin will allow you to surface the source documents and references to the company or topic.

The basic subscription is free and includes those accounts listed above. You can unlock services such as Delicious by tweeting about Greplin, and there are some services, such as Evernote, only available with Greplin Premium.

There is a free iPhone app and also a browser extension for Chrome, which is well worth adding. This enables you to search your files simply by prefixing your query with a “g”.