Tag Archives: web traffic

‘Baby father’ Alfie Patten breaks Sun traffic record

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Web traffic to The Sun surged on February 13 following a report on 13-year-old new dad Alfie Patten.

According to a press release from the title, the story became The Sun’s most popular online article of all time recording 3.9 million unique users in one day, beating the previous high of 1.6 million.

UK unique users came in at 884,000, while in the three days up to and including February 15 a video of new parents Patten and girlfriend Chantelle Steadman attracted 1.2 million views, the release claims.

The website’s message boards saw 180,000 users reading and leaving comments on the story.

Nielsen Online release: Web traffic to top 10 US newspapers grew 16 per cent last year

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Nielsen Online, a service of The Nielsen Company, today reported a 16 per cent year-on-year increase in unique visitors to the top 10 newspaper Web sites, growing from 34.6 million unique visitors in December 2007 to 40.1 million in December 2008.

NYTimes.com was the number one online newspaper destination in December 2008, with 18.2 million unique visitors. USATODAY.com and washingtonpost.com took the second and third spots, with 11.4 million and 9.5 million unique visitors, respectively. Download PDF release

Daylife targets online publishers with new multimedia service

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The software engineering company behind Sky News’ recent online revamp, Daylife, has launched a new product aimed at online news publishers.

Sky used Daylife’s products to create topic pages of related multimedia content called ‘in depth’ pages.

The new Daylife Enterprise API will similarly let publishers re-purpose blog posts, text, data and audio-visual content in new ways online.

How does it do this? The service will collect this content and then create feeds which the publisher can put to use a variety of ways – as per their request.

For example – the Enterprise API was trialled by the Washington Post to create picture galleries from the Beijing Olympics – searchable by sport and country – and to accompany its US presidential campaign coverage.

Daylife took all the incoming photos from Post photographers around these subjects and made them available to the paper as an API, ready for use to create new pages on its website.

Utilising existing content in this way can be a success in terms of web traffic – making sites a more attractive prospect for advertisers, says Daylife CEO Upendra Shardanand.

As part of the product, publishers can make these content feeds open to the public and third-party developers – a feature which Shardanand hopes will lead to more collaboration on news content between publishers and users.

“In terms of e-commerce and advertising there’s been so much innovation in the last 10 years online, in comparison there’s not been so much in news,” he told Journalism.co.uk.

“How do you innovate if you don’t do software? I don’t know what the next best concept is but a service like ours can be shared.”

Publishers should not dismiss outsourcing this work, says Shardanand, after all it’s not their job and with the amount of content they have available would be extremely time consuming – the company has over 200 machines running to process the content. It’s not for free, but licences are decided on a customer-by-customer basis.

Instead, he told us, the aim is to get the most value out of the content that publishers are already producing for both online and other editions – such as the photos taken by WaPo staff – by doing the backend work for them.

Crucial to the success of the project will be the say that publishers have over what is done with their content – something which Shardanand is keenly aware of.

“These have to be content portals that are still customised and match your brand and voice,” he says.

“It wouldn’t work if the editors couldn’t do exactly what they want. Advertisers wouldn’t value it either.”

Digital developments at CNN: Gustav raises traffic, as new international digital role is created

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CNN‘s web traffic did rather well out of Hurricane Gustav: a press release issued yesterday told us that breaking news channel CNN.com Live ‘more than doubled its highest day on record on Monday, by serving more than 1.7 million live video streams globally’.

That figure represents a 124 percent increase on their previous highest day – February 21 – when it streamed the debate between Barack Obama and Hillary Clinton.

In other news, another release announced the appointment of CNN’s first vice president of international digital services: Nick Wrenn, current managing editor for Europe, Middle East & Africa. Although based in Atlanta, Wrenn will manage all of the digital content outside of the US in his new role, bringing together CNN.com/international and mobile with its broadband services.

Wrenn will report to Tony Maddox, executive vice president and managing director of CNN International.

“Our digital services are playing an increasingly important part in the growth of CNN International and this new position ensures that they will be leveraged and incorporated into our current business appropriately,” said Maddox in the statement.

Online Journalism Scandinavia: Berlingske Tidende – using crime maps for journalism

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As the UK government announces plans for crime maps for offences in England and Wales, Kristine Lowe reports for Journalism.co.uk on how Danish paper Berlingske Tidende is using its own map as a source of news and a public service.

“Crime mapping is getting government push behind it, even if police are resisting,” wrote the Guardian’s technology editor Charles Arthur this week, as the government announced plans to publish local interactive crime maps for every area in England and Wales by Christmas.

In Denmark the national daily Berlingske Tidende is already pioneering the use of crime maps as part of the newsgathering process.

With the help of its readers, the paper has created an interactive crime map detailing how well the police responds to calls from the public.

“We have just had a major police reform here in Denmark and decided to investigate how this has worked. The politicians promised more police on the streets and more money to solve crime. We thought the best way to check the reality of these promises was to get our readers to tell us about their experiences,” Christian Jensen, editor-in-chief of Berlingske, told Journalism.co.uk.

The reader reports are placed on a Google map of the country and, since its launch in May, 70 crimes have been reported and plotted.

One of the crimes reported to the map related to the alleged murder of Danish woman Pia Rönnei.

Despite available patrols in the area, the police force did not send officers to investigate calls from neighbours, who reported screams and loud bangs from an apartment that Rönnei was in – something it has been forced to apologise for after the publicity the story received.

“In classic journalism, it is the journalists who find the stories. In our new media reality, it can just as well be the readers who alert us to issues they are concerned about,” said Jensen.

The newspaper has had two full-time reporters devoted to the project, and used an online journalist, photographer and production company (for live pictures) in stories they have devoted additional space to.

“We encourage people to get in touch with stories both in our paper edition and online, as we see a substantial increase in web traffic when we draw attention to the project in the paper edition,” Jensen explained.

Every single crime report on the map generates the same amount of web traffic as breaking news, he added.

The project has been so successful that the newspaper is preparing to launch another project in the same vein. In the next few days Berlingske will unveil a database on immigration politics, where readers can tell their own stories and read and comment on each others’ accounts of their experiences with immigration authorities.

But the biggest challenge for the paper has been verification:

“That is what makes this complicated. Our journalists read through all the reports to check their credibility, but we do not have the resources to verify every single detail. That has made it even more important to clarify from the outset that we are only reporting what the readers have told us.”

Telegraph.co.uk inserting keywords to drive traffic?

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Simon Collister has blogged about Telegraph.co.uk’s rising web traffic making it into this month’s Private Eye.

The Eye apparently writes:

“[Telegraph] news hacks are sent a memo three or four times a day from the website boffins listing the top subjects being searched in the last few hours on Google. They are then expected to write stories accordingly and/or get as many of those key words into the first par of their story.”

(Shades of the England football team inserting song lyrics into post-match interviews under Glen Hoddle…)

As this appears in Private Eye the usual caveats apply, but similar practices at the Telegraph have been suggested by the Observer’s media diary:

“The Daily Telegraph has been accused of inserting keywords into copy to ensure its website gets the maximum number of hits, so it was interesting to see the following comment on telegraph.co.uk, posted in response to a rather dry piece about civil liberties penned by advertising guru Maurice Saatchi. ‘Dear Mr Saatchi,’ it began. ‘Your sister-in-law [ie Nigella Lawson] is second only to Holly Willoughby in my affections.’ You may wonder what the photogenic TV star has to do with 42-day detention periods, but it can’t harm the traffic figures.”

Is the Eye onto something or is this just another Guardian-Telegraph conspiracy theory?

WAN 2008: Le Figaro: 20% of revenues from online by 2010

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Le Figaro is predicting that 20% of its revenue will be generated by its online operations by 2010.

But the French newspaper has plans to beat this, Pierre Conte, deputy managing director for new media and advertising for Le Figaro Group, told delegates at the World Association of Newspapers (WAN) conference today.

After rising from 2 million unique users to its websites to 8 million in two years, the group’s web traffic now accounts for 1 French internet user out of every four.

Last year its online revenues accounted for 13% of its total income – so how will the publisher build on this?

Gradual integration
Online success will only be achieved if all the group’s editorial teams want to take part, Francis Morel, managing director, said.

As such Le Figaro adopted an ‘invite not assign’ policy, giving journalists the opportunity to do work for the websites if they wished (though initially for no extra pay).

According to Morel merging editorial teams for print and online was seen as essential, despite concerns raised by the unions.

Journalists became increasingly enthusiastic about working for the websites and now both editorial teams are on the same floor under the same editorial head, though Morel insists this has been about building bridges and not enforced integration.

Advertising
The group has sought to recoup floundering revenues from print classifieds by making a concerted push with this advertising online, setting up a team to find advertisers for online-only.

Contextual and behavioural advertising is also being experimented with.

E-commerce and diversification
Building around the flagship portal of Le Figaro, the publisher has launched specialist sport, finance and lifestyle websites, in addition to acquiring several e-commerce sites.

Content has also been syndicated to other websites, though this is not a long-term business model, Conte says.

“This business [selling content to other websites] will continue to be weak and limited. We need to work on ad revenue. We are not reinventing anything by saying that, but we need to integrate our sales house.”

Content
News remains a priority online for all the group’s content-based websites. On the Le Figaro site a commenting function has been added to articles and submissions from users are welcomed.

Le Figaro has also set up its own TV studio to produce video clips for online and mobile.

As a word of warning, Morel stresses that the digital developments in these areas have not been at the expense of the print product.

“It is indispensable to continue to invest and focus on print, because while the internet is a key territory, it will not replace print.

“We need to be extremely cautious and prudent. The internet is a very volatile market. We need to be very flexible at any time to change our course because we do not know what tomorrow holds.”

Guardian most popular newspaper website in UK, according to Nielsen Online

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Some significant differences between the figures for unique users visiting UK newspaper sites released by Nielsen Online today and those announced by the Audit Bureau of Circulations Electronic (ABCe) last week.

While both rank the Guardian as the most popular in the UK, Nielsen’s figures suggest the site attracted 3 million unique users in the UK in April compared to 7,762,826 recorded by the ABCe.

The Telegraph attracted 2.7 million UK uniques in April, according to Nielsen – around 3.5 million less than the figure reported by the ABCe.

By the Nielsen figures the Sun attracted 1.9 million UK unique users, the Times 1.8 million and the Daily Mail 1.7 million over the same period.

Nielsen calculates its traffic figures using a panel-based method called NetView, which the company describes as ‘around 45,000 UK internet users who have opted in to download a meter which records all their PC, online and application usage on a continual and ongoing basis.’

In contrast, websites register themselves with the ABCe, which then audits data on web traffic recorded by the sites.

Very different methods – very different results.

Interestingly Nielsen also provides data on the ‘engagement’ of UK unique users with a site, differentiating between ‘heavy’ (>15 minutes), ‘medium'(>5 – >=15 minutes) and ‘light'(<=5 minutes) users.

The results of this analysis suggest the most popular online newspapers – the Guardian and Telegraph – have the highest percentage of light visitors (with 83%and 81% respectively).

The results for engagement in full:

Sun: 14% heavy, 16% medium, 70% light
Times: 13% heavy, 17% medium, 70% light
Daily Mail: 12% heavy, 14% medium,75% light
Telegraph: 7% heavy, 12% medium, 81% light
Guardian: 6% heavy, 11% medium, 83% light

The figures suggest that the Times is the only title to have gained in ‘heavy’ users since January 2008, while the Telegraph has recorded the biggest increase in ‘light’ users over the same period.

As Stephen Brooks, UK managing director for Nielsen Online, pointed out in the release: “Analysing the Telegraph’s audience by heavy, medium and light visitors reveals their dramatic growth in popularity is concentrated around light users, which could be due to the site’s improved visibility in search results,”

“This encapsulates the ‘reach vs engagement’ conundrum that newspaper sites face – is the best path to financial success attracting the most visitors or having a smaller core of more engaged users?”