Tag Archives: e – commerce

#WANIndia2009: Making money – ‘Our world is not only editorial, it feeds business’

Some interesting examples of how publishers are branching out into e-commerce were given at this morning’s opening session of the World Association of Newspapers (WAN)/World Editors Forum (WEF) conference by Iñaki Palacios and Francisco Amaral, directors of design firm Cases I Associats.

The pair advocated ‘monetising the channel not the content’ when it comes to charging online and looking at how e-commerce can be brought in.

Italian sports newspaper La Gazetta dello Sport, for example, has recently launched Gazzatown: an online shop that requires registration, which originally sold football goods but now has expanded to other sports products.

“Our world is not only editorial it feeds business,” said deputy editor, Gianni Valenti in a video clip in the presentation.

“Having a strong brand name gives a guarantee – it is the only way of overcoming fears that people have of buying online.”

Gazetta dello Sport website

Neatly illustrating his point, Valenti said adding a newly-signed football player’s shirt shortly after his transfer has been announced during the transfer window was particularly important, for example.

Elsewhere People.com‘s editorial team has produced videos featuring style tips and filled its online shop with related purchases – for example, highstreet clothing matching a celebrity’s outfit.

All coverage of #WANIndia2009 from Journalism.co.uk can be found at this link.

Hitwise: More traffic going to content websites than transactional sites

Hitwise’s Robin Goad takes a look at trends in UK internet visits over the last three years. The figures suggest that traffic to social networking sites, news and media, and entertainment sites is outpacing that to transactional sites e.g. shopping and classifieds sites.

“[J]ust because people are using the web more, that doesn’t necessarily mean that they are spending more money online,” he writes.

Full analysis and charts at this link…

News Innovation: The Telegraph’s experiments with e-commerce

A useful look at how the UK’s Telegraph.co.uk has branched out into several e-commerce areas – notably its Fantasy Football and Fantasy Cricket channels and puzzles.

According to digital editor Ed Roussel, the online fashion shop hasn’t take off as hoped.

“Roussel says developing a system that seamlessly matches product to editorial content is still a challenge, but he envisions a day when the e-commerce gardening application will recognize the rose in an article and serve up offers for that rose or something close to it,” writes Matthew Sollars.

Full article at this link…

RWW on AdSense and Hitwise on Twitter and retailers

A double ed’s pick here with some thoughts on online advertising and e-commerce: first figures from Hitwise suggesting that Twitter is driving traffic towards media sites, but not retailers.

“[W]ith one or two exceptions (most notably Dell, which claims to generated $3m via Twitter), very few transactional websites have yet used Twitter to drive sales. During May, Google UK sent 365 times more traffic to transactional websites than Twitter. Given that Twitter has yet to settle on a business model that will take advantage of its huge, loyal user base, this is an issue that needs to be addressed by the people that run the company if they are to make the service a financial as well as popular success,” writes Hitwise’s Robin Goad.

Emerging platform, but no guaranteed financial model (yet) – which leads to a piece from Read Write Web last week on the decline of Google’s AdSense.

The service gained success because it met the needs of publishers, advertisers and users, but now each of these parties is starting to spot problems, writes RWW’s Bernard Lunn.

But, adds Lunn:

“If AdSense is in decline, that leaves open a big market for entrepreneurs. Publishing is not a winner-take-all market. Google will not control all online inventory. Advertisers and their agencies like choice. And users click on whatever is relevant.”

Full .

FIPP 09: Charging for content or e-commerce – how will mags make money?

“I insist that we are going to have to end up charging for our content wherever we can,” said Roberto Civita, CEO and chairman of Brazilian magazine publisher Abril, today.

“The more segmented the more we’ll be able to do this, the less segmented the less.”

Civita wasn’t the first publisher at this year’s FIPP World Magazine Congress: yesterday Guardian Media Group’s Carolyn McCall said charging for specific sections of Guardian.co.uk was a consideration.

He also echoed comments made earlier in the day by Google’s UK MD, Matt Brittin, who said publishers could learn from the e-commerce industry.

Magazine brands should be ideally placed to do this, for example, by placing direct links to buy on advertisements, he said.

Civita was adamant that magazines will continue and that the industry shouldn’t get hung up on what platform this happens on (“I really don’t think it makes any difference if we’re talking about paper or the new e-papers”) – it’s the quality of the product that matters

Fellow panellist Cathie Black, president of Hearst Magazines in the US, added to her Conde Nast’s counterpart’s remarks about the importance of brand.

“Strong brands will be brands going out into the future. Strong brand, strong advertising, strong editorial,” she said, adding that Hearst brands should be at the centre with spokes from them crossing into e-commerce, merchandising, and other media revenues, like TV spin-off ‘Running in Heels’.

So – print’s going to survive and while online will grow (and e-readers too) – where does that leave digital content?

Both Black and Civita agree: magazines’ digital offerings should be differentiated from what else is available in their sector online.

“We must continue to emphasise the things that have made our magazines what they are today: remained tuned to interests and characteristics of our readers (…) maintain our integrity and ethical principles which are the cornerstone of our greatest asset, our credibility,” said Civita.

And – one parting thought from panel chair Lord Heseltine, chairman of Haymarket – the two platforms must work together:

“The pure-play people have got to keep promoting their product. If we have a brand we have a natural promotion vehicle. I’ve seen examples where pure-play people have launched very successful sites, much more successful than ours, but it’s only been a matter of time before we caught them.”

FIPP 09: Audio: Keynote from Google’s Matt Brittin

At today’s FIPP World Magazine Congress Google’s UK MD Matt Brittin told publishers to use real-time data to monitor consumer trends and looking to the world of e-commerce for examples.

Listen to the full audio of Brittin’s address below:

[audio:http://www.journalism.co.uk/sounds/brittin.mp3]

PaidContent: Telegraph looking to develop e-commerce linking project

Brian Harrison, Telegraph Media Group’s digital director, said yesterday that the group “is in the early stages of developing an e-commerce project to place links to sites like Amazon.co.uk alongside Telegraph.co.uk stories in a bid to replace some of the revenue lost from the declining interest in print ads and the slow-down in online display advertising,” PaidContent reports. Full story…

Daylife targets online publishers with new multimedia service

The software engineering company behind Sky News’ recent online revamp, Daylife, has launched a new product aimed at online news publishers.

Sky used Daylife’s products to create topic pages of related multimedia content called ‘in depth’ pages.

The new Daylife Enterprise API will similarly let publishers re-purpose blog posts, text, data and audio-visual content in new ways online.

How does it do this? The service will collect this content and then create feeds which the publisher can put to use a variety of ways – as per their request.

For example – the Enterprise API was trialled by the Washington Post to create picture galleries from the Beijing Olympics – searchable by sport and country – and to accompany its US presidential campaign coverage.

Daylife took all the incoming photos from Post photographers around these subjects and made them available to the paper as an API, ready for use to create new pages on its website.

Utilising existing content in this way can be a success in terms of web traffic – making sites a more attractive prospect for advertisers, says Daylife CEO Upendra Shardanand.

As part of the product, publishers can make these content feeds open to the public and third-party developers – a feature which Shardanand hopes will lead to more collaboration on news content between publishers and users.

“In terms of e-commerce and advertising there’s been so much innovation in the last 10 years online, in comparison there’s not been so much in news,” he told Journalism.co.uk.

“How do you innovate if you don’t do software? I don’t know what the next best concept is but a service like ours can be shared.”

Publishers should not dismiss outsourcing this work, says Shardanand, after all it’s not their job and with the amount of content they have available would be extremely time consuming – the company has over 200 machines running to process the content. It’s not for free, but licences are decided on a customer-by-customer basis.

Instead, he told us, the aim is to get the most value out of the content that publishers are already producing for both online and other editions – such as the photos taken by WaPo staff – by doing the backend work for them.

Crucial to the success of the project will be the say that publishers have over what is done with their content – something which Shardanand is keenly aware of.

“These have to be content portals that are still customised and match your brand and voice,” he says.

“It wouldn’t work if the editors couldn’t do exactly what they want. Advertisers wouldn’t value it either.”

WAN 2008: Le Figaro: 20% of revenues from online by 2010

Le Figaro is predicting that 20% of its revenue will be generated by its online operations by 2010.

But the French newspaper has plans to beat this, Pierre Conte, deputy managing director for new media and advertising for Le Figaro Group, told delegates at the World Association of Newspapers (WAN) conference today.

After rising from 2 million unique users to its websites to 8 million in two years, the group’s web traffic now accounts for 1 French internet user out of every four.

Last year its online revenues accounted for 13% of its total income – so how will the publisher build on this?

Gradual integration
Online success will only be achieved if all the group’s editorial teams want to take part, Francis Morel, managing director, said.

As such Le Figaro adopted an ‘invite not assign’ policy, giving journalists the opportunity to do work for the websites if they wished (though initially for no extra pay).

According to Morel merging editorial teams for print and online was seen as essential, despite concerns raised by the unions.

Journalists became increasingly enthusiastic about working for the websites and now both editorial teams are on the same floor under the same editorial head, though Morel insists this has been about building bridges and not enforced integration.

Advertising
The group has sought to recoup floundering revenues from print classifieds by making a concerted push with this advertising online, setting up a team to find advertisers for online-only.

Contextual and behavioural advertising is also being experimented with.

E-commerce and diversification
Building around the flagship portal of Le Figaro, the publisher has launched specialist sport, finance and lifestyle websites, in addition to acquiring several e-commerce sites.

Content has also been syndicated to other websites, though this is not a long-term business model, Conte says.

“This business [selling content to other websites] will continue to be weak and limited. We need to work on ad revenue. We are not reinventing anything by saying that, but we need to integrate our sales house.”

Content
News remains a priority online for all the group’s content-based websites. On the Le Figaro site a commenting function has been added to articles and submissions from users are welcomed.

Le Figaro has also set up its own TV studio to produce video clips for online and mobile.

As a word of warning, Morel stresses that the digital developments in these areas have not been at the expense of the print product.

“It is indispensable to continue to invest and focus on print, because while the internet is a key territory, it will not replace print.

“We need to be extremely cautious and prudent. The internet is a very volatile market. We need to be very flexible at any time to change our course because we do not know what tomorrow holds.”

NMA: Telegraph looks to ecommerce as web revenue stream

Telegraph.co.uk is set to introduce a raft of ecommerce propositions across its site this summer as it aims to bring in revenue channels beyond traditional advertising, according to NMA.

The site’s commercial team is in talks with potential partners for services that are likely to include an enhanced shopping platform, a price-comparison service and betting.