Tag Archives: United Kingdom

News Innovation: The Telegraph’s experiments with e-commerce

A useful look at how the UK’s Telegraph.co.uk has branched out into several e-commerce areas – notably its Fantasy Football and Fantasy Cricket channels and puzzles.

According to digital editor Ed Roussel, the online fashion shop hasn’t take off as hoped.

“Roussel says developing a system that seamlessly matches product to editorial content is still a challenge, but he envisions a day when the e-commerce gardening application will recognize the rose in an article and serve up offers for that rose or something close to it,” writes Matthew Sollars.

Full article at this link…

#FollowJourn: @tomatthechad/digital content manager

#FollowJourn: Tom Pegg

Who? Digital content manager for Mansfield Chad.

What? Heads up the online operation for the Mansfield Chad newspaper in Nottinghamshire, UK.

Where? @tomatthechad

Contact? tom.pegg [at] chad.co.uk

Just as we like to supply you with fresh and innovative tips every day, we’re recommending journalists to follow online too. They might be from any sector of the industry: please send suggestions (you can nominate yourself) to judith or laura at journalism.co.uk; or to @journalismnews.

Walter Cronkite: death of America’s ‘most trusted’ news voice

WalterCronkite1-799355America has lost a top celebrity anchorman, whose news delivery was so influential, he came to be called ‘the most trusted man in America’.

He died peacefully at his home, on Friday July 17, at the age of 92.

Walter Cronkite was an anchorman for CBS Evening News from 1962 to 1981, reading news including a wide range of historical events: the moon landings, Watergate, John F. Kennedy’s assassination and the Vietnam war.

He had a reassuring manner of delivering the news that inspired confidence and trust in the audience. Every evening 70 million Americans heard him deliver his broadcast, which invariably concluded with the parting words “And that’s the way it is.”

He was born Walter Leland Cronkite Jr on November 4th, 1916 in St. Joseph, Missouri, the son of a dentist. As a teenager, his family moved to Houston, where he had his first junior reporter job at The Houston Post – and at the same time delivering the very paper for which he worked.

Known for his trademark clipped moustache and grave voice, he was affectionately known as Uncle Walt, owing to a resemblance to Walt Disney. Despite his popularity, Cronkite was uncomfortable with his celebrity status and declined a proposal for a Walter Cronkite fan club saying: “I don’t think news people ought to have fan clubs.” He also brushed aside suggestions for him to stand for vice-president, even president. The only job he had ever wanted was that of reporter.

No amount of friendship or adulation could compromise Cronkite’s journalistic integrity. Former US Secretary of State Henry Kissinger once said, “When I wanted to make a point Cronkite was the first person I would call. I was sure I was getting a fair interview – tough but fair.”

Some of Cronkite’s finest moments:

  • 1963: Assassination of President John F . Kennedy: Walter Cronkite famously displays a rare show of emotion, taking off his glasses to fight back tears as he announces the death of President Kennedy. Video below:

  • 1968: Vietnam War: After visiting Vietnam in 1968, he called the war ‘a stalemate’ and made his pro-peace stance clear. His views were so influential that, having watched the broadcast, the then US President Lyndon Johnson reportedly said, “I’ve lost Cronkite, I’ve lost Middle America.” Two weeks later  Johnson resigned and announced he would not stand for re-election. Walter Cronkite on the Vietnam War.
  • 1977: Cronkite’s interview with Egyptian President Anwar el-Sadat and Israeli Prime Minister Menachem Begin led to Sadat visiting Jerusalem and signing the peace accords the following year at Camp David.

Cronkite retired from from the CBS evening news programme in 1981, handing it over to Dan Rather, but continued producing special reports for the CBS network and was awarded the Presidential Medal of Freedom, America’s highest civilian honour. In 1983 he covered the general elections in the UK for ITV and interviewed Margaret Thatcher.

He is survived by a son, two daughters and four grandsons.

Useful related links:

OUT-LAW.com: Google not liable for defamation in snippets, rules Eady

Google is not liable as a publisher even if ‘snippets’ (the summaries contained in its search results) contain libellous words, a high court ruled last week.

The search engine’s UK and US divisions were sued in England by a training business over comments about its distance learning courses made on a US web forum – an excerpt of which then appeared in search results for the firm.

“Google said that Google Inc. should be sued in California, not England. But even if England is the proper forum, it argued, Google has no responsibility for the words complained of, and therefore there is ‘no reasonable prospect of success’ which is a requirement of rules on serving lawsuits outside the court’s jurisdiction,” reports OUT-LAW.com.

In his ruling, Mr Justice Eady made some additional, significant comments (close to this writer’s heart):

“There appears to be no previous English authority dealing with this modern phenomenon (…) Indeed, it is surprising how little authority there is within this jurisdiction applying the common law of publication or its modern statutory refinements to Internet communications.”

Full story at this link…

UK Freedom of Information Blog: FOIA act extended, but changes ‘disappointingly modest’

Catching up from news last week that the UK government has plans to extend the Freedom of Information Act (FOIA) to cover four new bodies: the Association of Chief Police Officers (ACPO), the Financial Services Ombudsman, the Universities and Colleges Admissions Service (UCAS) and Academy schools.

The UK’s Campaign for FOI has described the proposals as narrow in scope – for example, contractors providing a service on behalf of a public agency will be covered, but only if that service ‘is a function of the authority’.

Full post at this link…

Press Gazette: Times tops newspaper brands in recognition survey

The Times and Sunday Times were jointly ranked highest out of UK newspaper brands in this year’s Superbrands report, which looks at media ‘brand recognition’.

AT 131st, however, the papers were beaten into submission by BBC (5) and Sky (60). Google came 2nd to Microsoft in the report, which polls more than 2,000 adults.

Full story at this link…

Jon Bernstein: Why ITV’s micropayment plan is unlikely to make the Grade

ITV management had better hope Ben Bradshaw’s deeds are as good as his words, because its faith in an another revenue-generating scheme looks misplaced.

Bradshaw, the recently appointed Culture Secretary, told the Financial Times earlier this week that the BBC’s refusal to relinquish licence fee money to aid other broadcasters with a public service remit was ‘wrong-headed’. He said the corporation’s hierarchy would have to come to its senses sooner or later.

While the BBC fights the good fight against ‘ideological’ forces such as these, part of the network gave airtime to a would-be recipient of top-slicing: ITV’s executive chairman, Michael Grade.

On BBC Five Live last Thursday, Simon Mayo asked Grade about the YouTube Susan Boyle affair (some 200 million video views to date).

After describing YouTube’s proposed revenue-share for the Boyle clips as ‘derisory’, Grade insisted ITV wouldn’t get caught out again:

“We are working on it and watch this space, but we’re all going to crack it, either when the advertising market recovers or a combination of advertising and micropayments which is 50p a time or 25p a time to watch it.

“We may move in time, in the medium term, to micropayments, the same way you pay for stuff on your mobile phone. I think we can make that work extremely well.”

(You can listen to the interview on the iPlayer until midnight Wednesday 15 July. Grade interviews starts around 1 hour, 22 minutes.)

Despite Grade’s confidence there are grave doubts that paying per clip is going to work. Here are four reasons to worry:

1. Micropayments don’t work for perishable goods
It’s an argument that has been made against charging for news stories, but it is equally applicable when you are talking about clips from a reality TV programme.

Quality drama may have a shelf-life and an audience willing to pay for it, but a water cooler moment from reality TV? Not likely.

The Susan Boyle phenomenon still feels vaguely current, but it is a passing fad.

If you’re unconvinced take this quick, highly unscientific test: would you pay 50p to watch the machinations of ‘Nasty’ Nick Bateman from the first series of Big Brother?

The correct answer: who’s ‘Nasty’ Nick Bateman?

2. Micropayments put people off
Writing back in 1996, social scientist Nick Szabo introduced the idea of mental transaction costs. He argued that no matter how small the payment, it still incurs effort on behalf of the potential buyer to work out if he or she is getting a good deal.

He wrote:

“The reason we don’t do the things is that they’re not worth the brain cycles: we have reached the mental accounting barrier.”

And that in a nutshell is why micropayments are doomed to failure.

It’s a theme Chris Anderson touched on in his recently released book ‘Free: The Future of a Radical Price‘. He wrote:

“It’s the worst of both worlds – the mental tax of a larger price without the commensurate cash. (Szabo was right: Micropayments have largerly failed to take off.)”

Unsurprisingly, Anderson advocates free as a preferable alternative to micro, but he’s not alone. New York professor Clay Shirky is with him.

In fact Shirky has been saying much the same thing since the beginning of the decade and his 2003 essay ‘Fame vs Fortune: Micropayments and Free Content‘ has become something of a set text.

3. Micropayments only work if you control distribution
ITV’s Grade rightly cites mobile phones as a great platform for micropayments.

The network operator controls what is available via the handset, limiting availability and ensuring prices won’t be undercut.

Further, the operator offers a simple and largely pain-free way of paying for goods by adding the cost to a monthly bill or subtracting it from a top-up on a pay-as-you-go phone.

But the web is different – it’s anarchic, open, a free-for-all.

Nobody controls distribution and despite efforts to chase down copyright abusers, there will always be someone ready to undercut your micropayment with an even smaller charge – free.

Opponents of this reading cite Apple’s iTunes Music Store as proof that micropayments can work on the net. But, as Shirky argued earlier this year, the fee-per-track model works because this is a rare example where no alternative exists.

“Everything from Napster to online radio has been crippled or killed by fiat; small payments survive in the absence of a market for other legal options.”

Further, Apple does control part of the distribution, successfully creating a market for the must-have iPod.

So despite Grade’s assertion, it’s unlikely any micropayment system on the internet will turn out ‘the same way you pay for stuff on mobile phones’.

Incidentally, it will be worth watching to see how the smartphone redefines this divide between the largely ordered phone network and the web.

4. YouTube clips drive traffic first, revenues second
If you think about a clip on YouTube as a direct money maker, you’ve got your priorities wrong.

It’s about reach, exposure and promotion. It’s about creating a buzz and driving traffic back to the core.

Did the Susan Boyle clip achieve this? No question.

For starters, video views at ITV.com were up 528 per cent year-on-year and advertising slots for the duration of the ‘Britain’s Got Talent’ season sold out.

Meanwhile, such was the interest around the show, the final was seen by 19.2 million people – ITV’s highest audience since England vs. Sweden in the 2006 World Cup. More eyeballs this year promises high advertising yields next.

In short YouTube kept its part of the bargain.

Would all that have happened had ITV charged 25p a clip? Would 200 million people have checked it out? Will a pay-per-clip Britain’s Got Talent be a winner?

The twist in the tale is that Grade, who steps down as executive chairman at the end of the year, won’t be around to find out.

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

New science journalism MA at City University aims to make students ‘critical consumers of scientific information’

The accuracy and standard of science journalism in the UK is increasingly scrutinised online – just take a look at the Bad Science blog network for evidence of that. How can journalists become better equipped to report science? Would more specialised journalistic training help?

A new MA in science journalism at City University in London is designed in response to a ‘rapidly expanding vein of journalism,’ according to the course outline. During the course, a result of ‘consultation with the UK’s leading science journalists and scientists,’ students will be taught to be ‘critical consumers of scientific information’.

The course will be led by Connie St. Louis, a former BBC science journalist. Potential students are promised ‘a range of opportunities’ to report on science, health, environment, technology and food.

Internships available in environmental journalism

A new media company is teaming up with one of the UK’s largest magazines to create a green and ethical supplement and needs two interns to help them inform people on ethical issues and green living. Details are on a need to know basis at the moment, but there’s a very big name editor lined up to work on the project.

One of the interns must be a ‘star of the future’ for environmental journalism and could become the supplement’s editor in time. Their role will be to help with content for the website and editorial planning for the magazine, as well as writing advertorials.

The second intern will be a Green Press person and should also have an interest in music PR. They will be working with a green record company and with Britain’s greenest festival.

To apply or for more details email: alex.lockwood@sunderland.ac.uk or contact him on Twitter @alexlockwood.

British Interactive Media Association wants to know how it can provide value to industry

The British Interactive Media Association (BIMA) is calling for responses to its new questionnaire.

BIMA, the trade association representing the UK interactive industry, aims to represent the different areas of the interactive media industry, according to its website. It is designed to act as a portal between government, corporates and creative media; seeks funding to promote the interests of UK new media abroad; and sets up opportunities for training, networking and recruitment.

It elected a new executive committee in May this year, and is using the questionnaire as an opportunity to gather ideas by asking where it can improve and in which areas it currently provides value.

Questionnaire at this link…