Tag Archives: online operation

#FollowJourn: @tomatthechad/digital content manager

#FollowJourn: Tom Pegg

Who? Digital content manager for Mansfield Chad.

What? Heads up the online operation for the Mansfield Chad newspaper in Nottinghamshire, UK.

Where? @tomatthechad

Contact? tom.pegg [at] chad.co.uk

Just as we like to supply you with fresh and innovative tips every day, we’re recommending journalists to follow online too. They might be from any sector of the industry: please send suggestions (you can nominate yourself) to judith or laura at journalism.co.uk; or to @journalismnews.

BBC could share more technology with S4C/Trinity Mirror in Wales, says Trust chairman

In a speech given to Cardiff’s Business Club last night, BBC Trust chairman Sir Michael Lyons added more weight to suggest more regional news partnerships between the BBC and competitors are in the pipeline:

  • More on partnerships: work is ongoing on partnerships in regional media with ITV; and between Channel 4 and BBC Worldwide.
  • Could BBC enter into an IT-sharing agreement with S4C and ITV in Wales to reduce operational costs?
  • Revamp of Broadcasting House in Wales could benefit local media with technology sharing arrangements.
  • “Perhaps even Trinty Mirror could have a role to play too [in partnering the BBC for regional news provision], given their journalistic presence in Wales and their significant online operation.”
  • And, just in case you doubted it: “The BBC local video project is dead. We have told BBC news that it must come up with a different solution.”

Here’s his comments as a Wordle:

Wordle of Michael Lyons' speech to Cardiff Business Club

But, a note of caution from Lyons on partnerships:

“What we’re not interested in are proposals that simply transfer value from the BBC to other players in the market (…) Let’s make sure that we don’t inadvertently turn the BBC into the Lloyds Bank of the media world.”

Yesterday the Beeb’s Executive announced plans to link out to external news providers from its network of BBC Local sites.

Obama’s digital guru (aka Thomas Gensemer) at City: “Email is still the killer app”

Obama digital campaign ‘guru,’ Thomas Gensemer, has attracted a fair bit of attention with his arrival in London – check out the Guardian G2 feature and this article at TimesOnline, for example. A Guardian video can be watched here at this link.

Gensemer, whose company Blue State Digital built the Obama website and managed the online campaign, was also speaking at City University on Tuesday evening: at an event entitled ‘Obama’s (not so) Secret Weapon: the role of the internet in the 2008 US Presidential Election’.

His talk officially launched the journalism school’s new MA in Political Campaigning and Reporting. A video of the event can be watched here.

Etan Smallman was at the event, and shares his report with us here:

Plain old-fashioned email is the key tool for successful political campaigning in the digital age, the mastermind behind the Obama digital campaign, Thomas Gensemer, told an audience at City University this week.

Thomas Gensemer, managing partner of Blue State Digital, who built the highly acclaimed online operation, dismissed the impact of social networking in favour of ‘the simplicity of email’.

The message is ‘use tools, not gimmicks’, Gensemer said. “For all the talk of social networking, blogs, and mobile applications, email is still the ‘killer app’. Our email list of 13.5 million individual email subscribers was the backbone of the campaign,” he added.

“This is not a story about technology; this is not a story about Facebook or Twitter. This is about dynamic, personalised, two-way relationship via email,” he said. Gensemer said that more than a billion emails were sent out to over 13.5 million email subscribers throughout Obama’s presidential campaign. It resulted in my.barackobama.com raising half a billion dollars in donations.

The mainstream media is ‘still included in the cycle’, Gensemer said. “It is often that you’re bypassing them to get to the audience, and then encouraging the media to tell the story to the audience. You’re inverting the relationship a little bit. They don’t serve as the filter any more – when you have the engaged constituency online, you go directly to them.”

Gensemer, who previously worked in the UK on Ken Livingstone’s unsuccessful London mayoral campaign, is currently expanding his operation to the UK political arena by opening an office in London.

thomas-gensemer-head-shot-1

Some organisations still believe their audience isn’t online, he said. “It’s no longer the case in the ‘first world’. Even people over 70 – the ‘silver surfers’ – they’re out there. They’re willing to do something for you. They just need to be asked. This isn’t just about college kids. This isn’t just about bloggers in Westminster.”

“It is not about magical technology,’ he said, arguing that the key components to successful online campaigning are transparency and authenticity: “You can’t fake it,” he added.

“Do you really believe that the average MP is Twittering?” he asked. “Do you believe that Barack Obama Twitters? I’ll tell you, he doesn’t.”

New social media crazes like Twitter ‘tend to distract,’ Gensemer said.

“It tends to be from shiny object, to shiny object, to shiny object. For organisations that need to invest in deep personal relationships with a variety of people, just doing that sort of scattergun approach is dizzying.

“It burns through political capital pretty quickly because it doesn’t really talk to the people it’s trying to talk to,” he said.

“The lesson of the Obama campaign is to use tools to facilitate a message – don’t use gimmicks. None of this would have happened [just] because somebody was Twittering.”

Online Journalism Scandinavia: How to kiss 713,000 teenagers and still make a profit

Norway’s largest city is in cyberspace, and its 713 000 ‘citizens’ are generating good revenues for the newspaper that owns it.

Schibsted-owned VG.no is not only Norway’s most read and most profitable news site, it also has a social network making a nice contribution to the news site’s admirable financial results.

A city of teenagers
VG is currently earning a gross margin of more than 50 per cent from this social network, called ‘Nettby‘ (Norwegian for NetCity), Jo Christian Oterhals, head of development, VG Multimedia & chairman of Nettby Community AS, Norway, told the audience at World Association of Newspapers (WAN) conference in Gothenburg last week.

The 713,000-strong city is in fact the biggest city in Norway, bigger than the capital, Oslo.

“Teenage girls are very active here, and we all know that if you get the girls, you also get teenage boys,” said Oterhals, who explained that Nettby’s 713 citizens make up for 61 per cent of all teenagers in Norway.

This demographic is obviously an attractive one for advertisers, but premium membership is also an important source of revenue. “Premium membership is really important for us now, we have more than 50,000 paying customers at any given time,” Oterhals added.

City guards key to success
Nettby is Norway’s second biggest social network after Facebook, but VG.no is not worried about the competition from the trendy website, because the users and purpose of the two social networks are so different:

“Nettby is a place you go to meet new people; on Facebook you keep up with existing friends,” Espen Egil Hansen, managing editor of VG.no, told me on a previous occasion.

Nettby is very much like a party where teenagers hang out, flirt and meet new friends.

“But you can’t just open the door, the best parties are well administered,” said Oterhals.

“That is why Nettby has city guards, volunteers who help moderate and control Nettby,” he explained, adding that these city guards were hand-picked by Nettby’s own people.

“To throw a good party you need good planning, a place, a host, basic rules, a bouncer, an invitation and a few introduction. We try to provide all this,” said Oterhals.

No recipe to make teenagers read news

“Currently there are almost no links between VG and Nettby other than the logo, as it was very important for us when we started Nettby that the kids who came in there did not get the impression that this was their fathers’ website,” said Oterhals.

In other words, Nettby has not been a recipe to get young readers reading newspapers – a topic much discussed during WAN.

Instead, Oterhals told journalism.co.uk, part of the rational for running this social network was to be part of what is happening on the web and to figure out how young readers use the web.

“What is your competitor online is not as easy to figure out online as in print – it could be Google, it could be Facebook – so we stay awake at night thinking about what the next big thing will be, who our new competitors are,” he said

VG.no has also launched the site in Sweden, where it failed due to many Norwegian teenagers hanging out there, and more recently in Spain, where it is an add-on to the online operation of 20 Minutos, Schibsted’s Spanish freesheet.

“Analysts said Nettby’s success will last for six years max, so the challenge for us is to look at how can we repackage and launch it as new products. I think that will be our strategy for the future,” said Oterhals.

Reuters: Murdoch’s online operation to miss ambitious targets

The stressed state of the US economy is causing advertising budgets to shrink – causing News Corp to miss its ambitious online revenue target of one billion dollars by ten per cent, Rupert Murdoch said yesterday.

Reuters reported that the media tycoon claimed Fox Interactive Media – which runs the online part of his US empire, including MySpace – will however have “well over” $1 billion in revenue in the 2009 financial year.

Online Journalism Scandinavia: More news sites using Twingly to link to blog reactions

Image of Kristine LoweKristine Lowe is a freelance journalist who writes on the media industry for number of US, UK and Norwegian publications. Today Online Journalism Scandinavia looks again at news sites linking to blogs.

Dagbladet.no, the online operation of Norway’s second biggest tabloid, has become the latest Scandinavian news site to use Twingly to show blog links to articles on the site.

Dagladet.no has been experimenting with Twingly since October last year, but last week announced that Twingly would now become the standard across the site.

However, the online newspaper said that articles dealing with very sensitive issues – those concerning murder, suicide and death – would not not have the technology applied to them.

“Our experiences with Twingly so far are very positive. There are so many interesting things happening in the blogosphere, and we think it is important that our readers can converse in their own rooms and extend the debate about our articles there,” Mina Hauge Naerland, a journalist involved with the implementation, told Journalism.co.uk.

“It’s also very interesting for us to be able to follow those conversations, it helps us improve our journalism.”

Politiken.dk, the news site of one of Denmark’s leading newspapers, started using Twingly a month ago, and the online operations of two of Sweden’s most influential newspapers, Svenska Dagbladet and Dagens Nyheter, have used Twingly for about a year.