Tag Archives: social media

When interview subjects strike back…

Two separate examples of how journalists can be challenged/brought to task by the subjects of their interviews post-publication:

1. Freelance journalist Kat Brown gives an account of how she believes her case study interview for a feature on depression in Stylist magazine was misreported.

2. The singer M.I.A. has posted audio clips on her website that she secretly recorded whilst being interviewed by the New York Times, challenging some of the statements and quotations attributed to her in the published piece.

As the New York Observer’s write-up of the M.I.A. story explains:

The duel between reporter and source has spooked the journalism world, reminding writers that, thanks to Twitter and Facebook and other online sources, they may no longer have the final word.

AP updates Stylebook with social media guidelines

The Associated Press (AP) has updated its Stylebook to include 42 new entries under a special social media section. The new edition of the style guide, which is widely used in the US and internationally, has changed its recommendation for “web site” to “website” and now includes terms such as “app”,” blogs”, “click-throughs”, “friend” and “unfriend”, “metadata”, “RSS”, “search engine optimisation”, “smart phone”, trending, widget and wiki. (Not all necessarily in keeping with the Journalism.co.uk house style…)

The new Stylebook also includes advice for journalists using social media for their work, in particular tips on how to use Twitter and Facebook effectively.

Full release at this link…

#JEEcamp: Simon Waldman – developing online businesses (beyond what Google would do)

Journalism.co.uk is at JEEcamp in Birmingham today. It’s the third such annual informal event for journalism experimentation and enterprise. But organiser Paul Bradshaw says it will be the last.

I’m trying a One Man and His Blog style live blog today, as long as the dongle holds up. You can also follow #jeecamp tweets here: http://bit.ly/aeb9BV.

First up, Simon Waldman the former digital strategy and development director of Guardian Media Group. His new job is as LOVEFiLM’s product director, and the session so far reflects that cross-sector flexibility.

He’s talking about what people like about the web: challenging authority (through Christmas number one campaigns for example) and stuff that’s free and cheap.

Each time new technology comes out, our behaviour changes, he says. What has wifi changed, for example? Well, we can all sit round tweeting what he is saying. With wifi, you can watch TV and have the laptop on your lap (‘bellyvision’!).

Waldman says he thinks we’ve got another decade of “quite profound change” ahead of us.

He says that  it’s not necessarily a Jeff Jarvis ‘what would Google do’ question, because Google would be doing it. The Guardian’s Sarah Hartley tweeted this great quote: ‘looking at what Google would do and attempting to copy it is like me looking at Rooney & attempting to play football like him’.

Waldman looked at IBM and says that if a company like that can turn its business around, there’s hope for the rest of us.

Companies need to transform their core business, he says: it’s about making sure your business as a whole is in good shape.

Innovation needs tight deadlines and speed. He’s not sure about the Economist’s Project Red Stripe for example. Entrepreneurs get on and do things, he says.

The kind of businesses editors and publishers think about are quite difficult to scale (at this point he says he’s not going to spill any beans about the Guardian – boo!).

There’s a load of challenges ahead – for at least the next decade and a half. Now is a fantastic time to be entrepreneurial, but think really carefully about how big it can be, says Waldman.

Find someone who can help you turn into a real business. “Do brilliant things,” he says.  Waldman can never stop being grateful that his career coincided with digital explosion, he says.

Image courtesy of Adam Tinworth on Flickr

#ge2010: Digital timeline charts campaigning and media innovation online

It was always obvious that at the end of the election campaign there would be a slew of articles declaring that it had or hadn’t been “the internet election”. I decided back in March to start collecting examples of campaigning and media innovation around the election and putting them into a digital election timeline, so that when we got to polling day I’d have a timeline of events.

I chose to use Dipity as my tool. The free version allows you to create up to three timelines. Within a topic you give each event a title and a timestamp. Optionally you can add a description, image and link URL to each event. Dipity then builds a timeline using Flash, and the events can also be viewed as a plain chronological list, or in a ‘flip-book’ format. If you link to a video on YouTube, Dipity automatically embeds the video in the timeline.

To get the data to go into the timeline I relied quite heavily on Twitter. I made sure that I subscribed to the Twitter streams of the major parties, and to election Twitter streams from broadcasters like Channel 4 and the BBC.

During the day, every time I saw a link on Twitter that I thought might lead to an interesting bit of the digital campaign I marked it as a favourite. At night, I would then spend 20 minutes looking back through the day’s favourites, taking screengrabs, and entering the details into Dipity. I also had help from various people within news organisation who began sending me messages about content and services they had launched.

The timeline has around 150 events in it now, and I’ve been continuing to update it in the aftermath of the indecisive result.

A few things stood out. From the political parties, the Conservatives #cashgordon Twitter fiasco was amusing, but worrying. It seemed that the people who look likely to be commissioning the nation’s digital infrastructure in the next couple of years couldn’t commission a website which got basic security right. Worse, instead of holding their hands up to a “Web security 101” SNAFU, they tried to shift the blame to “left-wing” hackers, an example of tribal politics at it’s worst.



For their part, the Labour decision to turn their homepage over to a Twitterstream during the Leader’s Debates was a brave, but I believe, misguided one. First time visitors would have been perplexed by it, just at a moment when the nation was focused on politics and they had a chance to introduce floating voters to key elements of the Labour manifesto.



The Liberal Democrats Labservative campaign was a favourite of mine for sheer attention to detail. Fictional leader Gorvid Camerown even had a profile on Last.fm, where he enjoyed nothing but the status quo. The campaign was clever, but whether it increased the Liberal Democrat vote is impossible to judge.



It seemed to me that as the campaign progressed, the cycle of social media reaction got faster and faster. There were plenty of spoof political posters early in the campaign, but on the eve of the poll it seemed like it took less than ten minutes for the first spoofs of The Sun’s Cameron-as-Obama front page to appear. Likewise, within minutes of the Landless Peasant party candidate appearing behind Gordon Brown giving a clenched fist salute in Kirkcaldy, a Facebook fan page for Deek Jackson had been set up and attracted over 500 joiners. It has now reached 4,000.

It has been a really interesting exercise. I definitely feel that compiling the digital election timeline personally kept me much more engaged in the campaign.

Would I do the timeline differently in the future? In retrospect I may have been better off putting the events into a mini-blog service like Tumblr, and powering the Dipity version from that. As it is, the data is locked into Dipity, and can’t be indexed by search or exported. I have though uploaded around 100 of the screengrabs and images I used to a Flickr set so that people can re-use them.

American-Statesman: ‘Listening to the public as important as telling the story’

Nice round-up of how social media is reshaping journalism in the newsroom of the American-Statesman – with two important takeaway points from social media editor Robert Quigley:

  • “In this new world, listening to the public is as important as telling the story.”
  • “As more of the online crowd has taken to social media, fewer are producing original content – specifically, blogs. Meanwhile, some of the content that’s still being produced, including by professional journalists, is gaining wider circulation via Facebook, YouTube and Twitter. This is a good thing for those of us in the news business.”

Quigley details how important social media sites were in reporting a local plane crash. But his final point is particularly interesting – how can news organisations utilise social media to make the most of original content in particular? (See also Adam Tinworth’s post ‘Is journalism developing its own echo chamber?

Full post at this link…

#askthechancellors: How important was the digital audience in the UK Chancellor debate?

Last night I enjoyed lurking on the Twitter backchannel while watching Channel 4’s Ask the Chancellor debate – trivia mixed with observational insight.

I liked Evening Standard journalist Paul Waugh’s tweet about George Osborne’s ‘invisible pedal’ left-foot habit, as much as the economic 140-character analysis and Channel 4’s live poll via tweets, as the Chancellor hopefuls and incumbent fought it out (Vince Cable was the eventual winner, with 36 per cent; leaving Osborne and Darling with 32 per cent each).

Twitter also gave us an insight into the Channel 4/BBC political debate rivalry – spotted in tweets between Channel 4’s Faisal Islam and Radio 4’s Evan Davis. This, from Islam, for example:

amused by @r4today s licence-fee funded sniffiness about #askthechancellors Obviously nowt to do with this: http://bit.ly/aoc4MH

Probably worth noting this too, spotted via @the_mediablog:

RT @DominicFarrell: Those who will decide the #election were watching Coronation Street #askthechancellors

That was a sentiment supported by this morning’s TV stats: Brand Republic reports that Ask the Chancellors peaked at 2.1 million, while 9 million watched Eastenders.

So how important was this backchannel and the digital audience? That was the question Jim Naughtie posed to POLIS director Charlie Beckett on this morning’s BBC Radio 4 Today programme (audio at this link). Beckett said:

I think the real winner (…) despite some of the media cynicism, was in a sense ‘democracy’. I detected a lot of people who were quite pleased to hear a lengthy debate in detail, in public, by these people.

Beckett elaborates here, on his blog:

It all makes for much richer, multi-layered reportage. The TV debate alone would have been worth it. But the fact that tens of thousands of people were taking part reminds us that citizens do care about politics. And they want to be part of reporting the debate as it happens.

Reuters Handbook of Journalism: Don’t scoop the wire

Reuters has published new social media guidelines in its Handbook of Journalism. As well as reminding journalists to keep the personal separate from the professional, it advises:

Can I break news via Twitter?

As with blogging within Reuters News, you should make sure that if you have hard news content that it is broken first via the wire. Don’t scoop the wire. NB this does not apply if you are retweeting; (re-publishing) someone else’s scoop.

Corrections

If a correction is required, a new tweet that begins “CORRECTION:…” should be published.

Full post at this link…

The truth about funding investigative journalism 2.0

A proper bit of digging, by the people at online-only news site Business Insider (read about its background here), has led to Nicholas Carlson’s revelations about Mark Zuckerberg and Facebook and as the site says, “startling new information”, about the company’s early days.

But as BI’s Silicon Valley Insider team revealed, this type of work doesn’t make for a sustainable online publication business model. In a flurry of tweets Business Insider editor-in-chief and CEO Henry Blodget explains why (you can view them in a gallery at this link).

It’s important. It’s great. But it is also fantastically expensive and time-consuming.

But the truth is, if we tried to do 3 a day, with our staff, we would DROP DEAD. We’d also go bust. Neither being a happy outcome.

(Hat-tip: The Editorialiste.)

#BeMyGuest – a call to guest bloggers

Journalism.co.uk is taking part in #BeMyGuest – a month-long initiative to encourage bloggers to swap posts.

Set up by PRs Adam Vincenzini and Emily Cagle, the criteria for participating are simple. You must:

  1. Write at least one post for someone else’s blog;
  2. Feature at least one guest post on their own blog.

But to create some new collaborations, the pair are asking would-be guest bloggers to swap details via Twitter:

All you have to do is use Twitter to tweet out your blog details and the hashtag: #BeMyGuest to let people know you’d like to take part.

Your tweet might look like this:

“I write a blog about #media called The Media Blog (insert your Blog link) and I’d like to take part in #BeMyGuest (http://bit.ly/bemyguest1)”

As such, a quick Twitter search for the hashtag shows the bloggers putting themselves up for a guest slot. If you fancy doing a swap, add @journalismnews to your tweet and we’ll see how we get on.

A social media documentary coming this spring

A new Canadian documentary film, due out this spring, uses social media to tell an alternative story about Vancouver’s Winter Olympics. It follows four individuals who “rallied” their community through social networking tools, to help empower the homeless and poor – who don’t necessarily fit into grand Olympic plans. The idea was to use mobile and online media to “provide a voice for those left behind”. (Hat-tip: Jon Slattery)

It draws on video blogging, photo-sharing and social networking to bring a “marginalised” community to the fore, “embracing leading-edge communication technologies, to empower, inspire, and break down the digital divide,” its producers say. The synopsis:

February 12, 2010.  Sixty thousand people have gathered in Vancouver’s BC Place Stadium to revel in the spectacle that is the opening ceremonies of the Winter Olympic Games. It marks the beginning of a two week party that will focus a global spotlight on this city of half a million and, organizers hope, finally put to rest seven years of  surrounding controversy. A few days earlier, a year long campaign which saw police issue hundred dollar jaywalking and spitting tickets to homeless people, had culminated in a successful sweep of the city’s impoverished Downtown Eastside to relocate undesirables to outlying communities.

When the story finally makes it to the mainstream news channels, it’s thanks to the diligence and combined power of a few concerned citizens, their video-streaming cellphones and the Internet. With Glowing Hearts will give audiences the chance to see the world through the eyes of four such citizens, as they rally their community around powerful new Social Media tools to show its true heart to the world. Based on the premise that the access to information is a human right, the film and accompanying website, will take audiences on a year long journey into the creation of an independent Olympic media center designed to guarantee that access  in a community whose voice is frequently ignored.

Here’s the site.

Here’s the trailer:

With Glowing Hearts from Andrew Lavigne on Vimeo.