Tag Archives: BBC Trust

SoE08: What next for local media?

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Two questions being repeatedly raised at today’s Society of Editors (SoE) conference:

  • stop talking about the nationals, how can regional media get in on the digital act?
  • what to do about the BBC – or the ‘boa constrictor’ as Mail Online’s editorial director Martin Clarke called the corporation.

Guardian Media Group chief executive Carolyn McCall told delegates that there is a model for the local press, focusing on hyperlocal.

“There will be models that emerge: investing in SEO, local press have to do that. There’s an opportunity for local press to go very local and build revenue around this. There are models, but it will have to be off a very different cost base,” said McCall.

She went on to describe Channel M – the television offshoot of the Manchester Evening News – as ‘a good model’ for local media that could be replicated in the future.

The business risks associated with online and sustainable digital business models, she added, need to be shared regionally and locally.

Regional media will have to take ‘a real hit’ on their bottom line when it comes to online to if they are to maintain standards of quality journalism, she added.

Malcolm Pheby, editor of the Nottingham Evening Post, took up the regional press’ baton in explaining how the NEP had successfully integrated its newsroom with staff now trained to treat all news stories as rolling news to be broken on the web.

But the pervading theme of the day has been the opposition from regional newspapers to the BBC’s proposed local video plans.

Pete Clifton, head of multimedia for the Beeb, did his best to defend criticisms of the plans, saying that the proposals are subject to assessments by the BBC Trust and suggesting that the BBC could forge stronger relationships with other news providers.

Still it was comments from McCall and Clarke, whose affiliate Northcliffe added its voice to the debate today, that received impromptu applause.

According to both, the BBC’s plans present unfair competition to the local press

Cue videojournalism evangelist and consultant Michael Rosenblum, who promised to teach the audience how to beat the BBC at its own game. Key to this he said is embracing technology, in particular video, wholeheartedly and not incrementally.

In response to a question from a Rotherham newspaper publisher, which currently has no video on its website, Rosenblum said there was a demand for the content and the potential for partnerships with regional broadcasters like ITV local.

Geo-what? Oh, it’s coming to the UK soon…

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This week saw the launch of a hyperlocal news map for the Liverpool Echo, as announced by Sly Bailey at the AOP Digital Publishing Summit (follow link for report in MediaGuardian).

It geotags news content so each user can search for news by postcode.

Nothing new there, web-savvy newshounds might think, but actually it is:

Though Archant announced plans for geotagged sites last October (it started with Jobs24 – a winner at yesterday’s NS ADM Awards – and Homes24 and has plans to roll out geotagged news content in 2008) to date we’re still waiting for the official launch of geotagged news.

Yesterday we reported that American site outside.in will be launching in the UK, which will link news with local areas (as localised as users specify). Outside.in thinks its opportunity has come about as a result of:

“The demand for personalized information on the web, and the failure of the newspaper industry to capitalize on featuring hyperlocal content” (Nina Grigoriev, outside.in)

Journalism.co.uk thought it was time for a bit of a run-down on the development of geotagging in the UK.

First, what is it?
Journalists record the locations referred to in each story and add their postcodes as metadata when uploading their copy to the web.

In that way, geotagged content allows users to prioritise the news they see online according to postcodes.

Where are we at in the UK?
The Liverpool Echo is the first site (of the large publishing groups) to do so in the UK. Although other sites have incorporated mapping into their sites, no other places has successfully incorporated news content as well.

The BBC plans to invest £68 million across its network of local sites, which will be decided upon by the BBC Trust in February 2009. Online Journalism Blog reported a sneak preview in January 2008, though the BBC have since asked us not to refer to the sites as ‘hyperlocal’.

Critics such as Trinity Mirror’s CEO, Sly Bailey, have voiced concerns over the BBC’s local video proposals, saying they will provide ‘unfair competition’ for the regional media.

Northcliffe is also developing geotagged content on its revamped thisis sites, and told Press Gazette in June the process has been difficult: “Because not all stories affect only one specific point, the company is finding geocoding challenging,” Hardie said.

According to the article: “The localisation functions will remain hidden until journalists have built up enough stories with postcode data.”

Back in July 2007 we saw reports of Sky geotagging its news, but it hasn’t developed at the same speed or as widely as in the US.

What’s happening in the US?
Everyblock is developing fast across the US. It’s a new experiment in journalism and data, offering feeds of local information and data for every city block in Boston, Charlotte, Chicago, Los Angeles, New York, Philadelphia, San Francisco, Seattle and Washington, DC, with more cities to come. Not in the UK yet, but watch this space.

Elsewhere, the Washington Post has used outside.in’s maps for their own site, while the New York Times’ Boston.com (the online Boston Globe) uses MetaCarta’s geographic search technology for maps.

So, what does this mean for UK based geotagging?
With the arrival of highly efficient US based sites such as outside.in (who said an UK based office is a possibility) maybe it’s time for Archant, Trinity Mirror and Northcliffe to get their skates on before it’s too late.

Please send us your examples of UK based geotagged content, from formal publications or otherwise, as we want to track it as it expands in the UK.

(Then we can make a geotagged feed and map of geotagging in journalism. Then our heads might explode)

BBC annual report: executive bonuses remain despite job cuts and calls for management restructure

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The BBC’s executive directors’ pay rose by £708,000 in 2007/8 with pay for the 10 directors totalling £4,960,000, according to figures from the corporation’s annual report.

Jana Bennett, director of BBC Vision, received a bonus of £41,000, while outgoing director of Future Media & Technology Ashley Highfield received £34,000. Director general Mark Thompson rejected the offer of an annual bonus.

Both the National Union of Journalists (NUJ) and BECTU have challenged the rises in light of 2,500 proposed job cuts at the corporation announced in October.

“Management should have the decency to show restraint at a time when so many BBC staff are under huge pressures following major cutbacks. This announcement will only serve to disillusion staff further,” Paul McLaughlin, NUJ broadcasting organiser, said in a statement from the union.

Michael Lyons, chairman of the BBC Trust, reiterated the need to improve the management structure of bbc.co.uk before approving further investment. In May the site’s management was blamed for losing ‘effective control’ after a £36 million overspend.

More figures from the report:

  • average monthly page impressions for bbc.co.uk are more than 3.6 billion, while weekly unique users average more than 33 million;
  • BBC Mobile is the ‘most accessed’ mobile browser for news, sport and weather in the UK;
  • levels of audience trust in the BBC have remained steady year-on-year with 75 per cent of viewers rating BBC news programming as ‘fair, informed and balanced

BBC Worldwide

Analysis of BBC Worldwide (part of the annual report and separate reviews released) emphasised the importance of online in growing its global audience. The service’s online audience rose 34 per cent year-on-year. However, the review highlighted the failure of Spanish-language site BBC Mundo to meet the demands of increased internet access.

The launch of BBC Arabic came in for particular praise in the review, creating ‘trimedia’ BBC coverage in Arabic:

“With the launch of BBC Arabic television, our multimedia strategy took a giant step forward. That moment in March 2008 marked the successful culmination of a four-year journey to secure funding and deliver a high-quality television service in a vital region of the world.”

Online revenues accounted for 2.7 per cent of total sales for BBC Worldwide in 2007/8 – rising from 1.1 per cent previously, the report said. The creation of bbc.com and syndication deals with YouTube and iTunes were cited as key revenue drivers for the service.

BBC offers aggregation service with Topics pages

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Following the review of bbc.co.uk in which the BBC Trust criticised the lack of internal navigation on the site, the Beeb has launched a beta aggregation service.

BBC Topics, which will have automatically updated pages, will cover people, countries or subjects.

“So topics uses a variety of search techniques to create feeds of the latest BBC content from news articles, programmes available to watch on iPlayer, weather forecasts, news videos, country profiles and information from the TV and radio schedules. BBC editors then add in hand-picked articles and features from around the BBC and other websites,” said Matthew McDonnell, portfolio executive, search and navigation, internet group, BBC Future Media and Technology, on the BBC Internet Blog.

The pages will present everything the BBC has on a certain topic, whether it is in or out of the news, McDonnell added.

Topics covered will be partly chosen in relation to the site’s search logs, as well as by what content is available.

Feeds to the pages from external sources are also in development, according to the blog post, which will please the Trust, who said the site should also be acting as a guide for users to outside content.

Only a few topics are being trialled so far, including China, David Cameron, NATO and dogs, but more will be added in the coming months, as will more forms of BBC content.

While we were away… EveryBlock, LoudounExtra, BBC plans and more

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In case you hadn’t noticed, Journalism.co.uk was in Sweden last week covering the World Association of Newspapers annual conference and the World Editors Forum.

So no one misses out, here’s a round-up of what went down while we were away:

Guardian: BBC ends ‘licence fee’ plans for international news website
The Beeb has dropped proposals for subscription-based access to BBC.com

WSJ.com: Analysis of hyperlocal news site LoudounExtra.com
Following the departure of Rob Curley, chief architect behind the Washington Post spin-off site, WSJ asks if the site has found its audience a year into the project.

Editor&Publisher: 94 newspapers join Yahoo partnership
A total of 779 newspapers now have access to the search engine’s advertising technology and HotJobs ads.

Daily Mail: Sir Ian Blair advocates use of celebrity news videos as evidence in drug trials
Footage, such as the Sun’s infamous Amy Winehouse video and of Kate Moss snorting a white substance, should be presented to the jury in such cases, Blair has said.

Guardian: BBC’s new plans for personalisation of website
Plans to create a new rating, recommendation and personalisation system across bbc.co.uk will be put to the BBC Trust, according to the corporation’s latest programme policy statement.

Editor’s Weblog: Washington Post launches online publishing company
The Slate Group will feature a host of digital titles including Slate and The Root, with additional launches planned.

Telegraph.co.uk: Update on revamp of community blogging platform MyTelegraph
Communities editor Shane Richmond says a relaunch date will be announced by the end of next week.

Matthew Ingram: Globe and Mail removes pay wall
Number of subscribers was not enough to maintain the wall, says Ingram, who works for the paper. Some readers remain unconvinced, he says, pointing out one comment: “You can’t shut us out for a few years and then expect us to come back just because it’s free.”

MediaShift: Everyblock releases first special report
The hyperlocal data and news site has mapped information from a recent Chicago police bribery investigation as part of its first special report.

BBC Trust: bbc.co.uk internal search and external linking need ‘major improvements’

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The BBC‘s internal website search is ‘not seen as very effective’ by users, according to a review of the site released by the BBC Trust today.

The number of visits to bbc.co.uk pages that were the result of referrals from the site’s internal search engine dropped from 24% during the last three months of 2006 to 19% over the same period in 2007.

In contrast, 70% of search engine referrals came from Google.

“The search just throws everything at you, you would have to spend ages just looking through the pages to find what you need,” one respondent to the Trust’s research said.

The Trust was also ‘disappointed’ with the number of click-throughs generated by external links on bbc.co.uk and criticised the Beeb’s relationship with other content-sharing websites:

“We are also not convinced that BBC management’s ambition to be ‘part of’ the web rather than ‘on it’ by embedding BBC content in other sites (such as Youtube) plays any role in acting as a ‘trusted guide’ to the wider web.  Rather, this is mainly a way of marketing BBC content to those who might not otherwise access it.”

The links to other sites form part of the BBC’s role as a ‘trusted guide’ online.

According to the review, there were 6.7 million click-throughs to external sites from bbc.co.uk in July 2007 – 4.7 million of which originated in the UK.

However, the number of click-throughs from sport and news – the most visited areas of the site – have decreased year-on-year since 2006.

BBC management suggested this decline is a result of the BBC site being seen as a ‘destination’ rather than a way to navigate the web. The Trust argued that issues of accessibility and effectiveness were the problem.

The risk of the BBC becoming a ‘dominant gateway service’ is ‘very much alive’ and requires effective external linking to avoid this, the review stated.

As such the Trust has asked BBC management to submit plans on improving linking and other ways to help users navigate beyond the BBC.

BBC Trust says news website must review fact checking procedure

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The sourcing and fact checking process for stories on the BBC News website must be addressed by management, the BBC trust Editorial Standards Committee has recommended.

The committee made the suggestions as part of its response to a complaint about an article on the site, which pointed to inaccuracies in the report on Congressman Joseph P Kennedy II’s marriage to Sheila Rauch.

During the complaints procedure, the online news team conceded to oversimplifying the story and admitted that this could mislead the reader.

More worringly the online team offered this reason for not having avoided the errors in the article in the first place:

“…we are writing for a general audience. While an online story can in theory be of any length, we do have constraints on our time and resources to devote to each story. Put simply, our staffing simply doesn’t allow us to go into the detail you [the complainant] outline in your email correspondence.”

The complaint about the article, which was published in June last year, was partially upheld by the committee, as the online team did amend the piece.

However, the Trust said the web team ‘should have acted more quickly in its responses to the complainant to ensure the story was corrected sooner than it was.’

The committee also resolved to write to management at the corporation to request a review of sourcing and fact checking of articles before publication on the website.

For full details of the recommendations read the committee’s findings.