Category Archives: Handy tools and technology

Innovations in Journalism – Skimbit

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We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on.

Ever tried to organise an event or share research on email for more than two people? Nightmare, hey? Fear it no longer. Today’s IIJ is social scrapbook and decision-making site Skimbit.

image of skimbit website

1) Who are you and what’s it all about?
Hello, I’m Alicia Navarro.

Skimbit is start-up I founded, it’s a web tool for gathering the best bits from sites you like, so you can analyse, share, and get feedback on your findings.

2) Why would this be useful to a journalist?
Skimbit is great if you are compiling research and want your results presented in a visual, professional way.

You can form groups and together you can compile research on a chosen topic – all to the same web page. You can also use other people’s research as the basis for your own projects.

3) Is this it?
Hell no! We have exciting product developments in the pipeline, including more ways to skim a page, more ways to view and analyse findings, and a very exciting new user interface upgrade.

4) Why are you doing this?
I came up with the idea for Skimbit after organising one too many group holidays. The process of copying and pasting links to villa or cottage sites into an email, sending to friends for feedback, and collating everyone’s responses, was arduous and inefficient. I also found the process of researching the purchase of a TV difficult, because there were so many factors to consider other than price.

So I designed Skimbit to specifically deal with these issues but found that it had even more wide reaching uses – in fact, a huge proportion of our users have the service for compiling business research.

5) What does it cost to use?
Absolutely nothing! We do offer a white-label of our service that companies can license, and we customise it fully so it becomes part of their site, but for the general public, its free.

6) How will you make it pay?
We earn revenue from licensing out a white-labelled version of the service, and we earn advertising revenue, and soon we will earn some affiliate commissions. But the core ethos of Skimbit is that we don’t influence the content for our benefit: Skimbit is your tool for conducting research, and we don’t push products or sites at you.

Twitter round-up: Twitter for sale and twittering for freedom

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Andrew Baron, founder of videoblog site Rocketboom, put his Twitter account on Ebay (thanks to WinExtra for flagging this up). If you think that’s weird, it gets stranger – the bids apparently rose to $1,550 before Baron pulled the auction.

Not sure what’s worse: the potential that this was all a publicity stunt (I realise I’m giving it more) or that people were willing to bid so much. Baron wrote on the auction site:

I really love my Twitter account but I feel like I haven’t been using it the way I want to. Quite honestly, I feel sorry for all of my followers because they wind up with my tweets in their timelines and I haven’t been able to utilize the medium the way I want to. I also participate in another Twitter account over on Rocketboom so I’m thinking I’ll post more over there and start up a new account to do what I want to do next.

It would be silly to just delete this account I have here, especially if there is someone out there that had like interests and had something to say or wanted to get involved in some relevant conversations. In terms of monetary value, I have no expectations or needs at all so I decided not to put a minimum bid on this. Whatever will be, will be.

It seems to have worked publicity-wise: Baron’s followers have jumped from 1397 when he started the auction to 1,755 at last count.

Elsewhere, a Californian grad student used the microblogging service as a get out of jail card.

The site InsideBayArea reports on student James Karl Buck, a former multimedia intern for US newspaper the Oakland Tribune, who when arrested by Egyptian police used Twitter to send a message that he had been arrested to his network.

His contacts just happened to contain several anti-government bloggers – it’s part of a project for his graduate course – and helped him then secure a lawyer, contact the US Embassy and alert international media. Not bad for a tweet.

Social Media Journalist: “Facebook is overrated. The novelty is wearing off and people are getting bored” Matthew Buckland

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Journalism.co.uk talks to reporters across the globe working at the collision of journalism and social media about how they see it changing their industry. This week, Matthew Buckland from Mail & Guardian, South Africa.

image of matthew buckland

1) Who are you and what do you do?
I am Matthew Buckland, the GM of Mail & Guardian Online.

As head of the online division I am responsible for the overall online and mobile strategy, with an overview of editorial, production, technical and online sales.

I am also involved quite heavily in our social media strategies and sites.

2) Which web or mobile-based social media tools do you use on a daily basis and why?
I use Twitter, both web and mobile. I blog on my own blog about online media, web 2.0 and technology, thoughtleader.co.za and sometimes on Poynter’s new media titbits.

I use Mybloglog on my blog quite a bit. I use Facebook web and mobile… but less and less these days. At the end of last year I began using Slideshare to share my presentations and see others. I Digg every now and again, and use a local version, Muti.co.za.

I also keep half an eyeball on Linkedin – but don’t really do it justice. I am an occasional Del.ici.ous user. I use both Flickr and Picasa as online photo albums/photo sharing.

For video sharing I use Youtube, obviously. I’m also a wikipediaholic.

I used SecondLife for about a week, but realised it would be best for my health to shut it down and never look at it again 🙂

Generally I find these social media tools are a good way of networking, sharing ideas and content, and building relationships with people. They also waste a lot of time and create noise in my life.

3) Of the thousands of social media tools available could you single one out as having the most potential for news either as a publishing or newsgathering tool?
I think of all the hyped up social media tools we’ve seen, blogging has shown that it is more than just a fad, but here to stay.

We’ve seen how mainstream online publishers have embraced blogs both as new publishing formats and newsgathering tool with considerable success.

4) And the most overrated in your opinion?
I’m beginning to think Facebook is overrated. The novelty is wearing off and people are getting bored, very quickly.

Innovations in Journalism – CoveritLive ‘Humbly, we are forging a new form of journalism’

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We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. Today it’s live blogging with difference, with an interactive community, through CoveritLive.

image of cover it live website

1) Who are you and what’s it all about?
I’m Keith McSpurren, president of CoveritLive, which is what we call ‘live blogging 2.0’.  It evolves live blogging from an interesting recap into an engaging event.

We have added interactivity features to live blogging, like polling questions and reader Q&A to involve the audience more.

We also made it simple for journalists to pull in rich multimedia (video, pictures, audio and even advertising) to create an event worth sticking around for.

Humbly, we think we are forging a new form of journalism.

2) Why would this be useful to a journalist?
People look to journalists for information and perspective. We believe there are many instances where getting that as events unfold is better than after the event is over.

Instead of reading an article about The Oscars or a Q&A session in Parliament for a few minutes the next day, why not get running commentary in real time from your favourite writers?

Why not have the chance for readers to ask questions or add to the conversation or answer polling questions as well as draw upon the multimedia readily available on the web during the event?

These are all good ideas but the real benefit of CoveritLive to the journalist is that we believe we have made it possible to do all of this without the need for the IT department or any technical training.

The ease of implementation and use is really what gets writers excited when they first try it out.

3) Is this it, or is there more to come?
CoveritLive is the first piece of software in the world to focus on live blogging. This is an evolving form of journalism and we listen very carefully to our users to develop better features all the time.

For example, next week we will launch a feature we call ‘Panel Discussion’ which will allow writers to have up to ten other writers all in the same live blog. Great for Q&A sessions, particularly with people who are spread out around the world.

Imagine the foreign correspondent in Baghdad online with the political reporter and two guests…without needing anyone to ‘set it up’ for them.

Cobbling together other expensive technology can do this kind of thing but by making it easy to do, we expect these kinds of features to grow the field of live blog reporting.

In the same way cheap, easy to use blogging software created a new form of reporting, we hope to do this where ‘live and in-depth’ is important.

4) Why are you doing this?
CiL is a commercial venture so we most definitely have a profit motive. That said the idea came around because I felt (after watching far too much television and yelling at it) that “there is more to be said”.

We think, with the right software, journalists can make their coverage better or add to what I’m watching on television. Politics, sports, financial news, conferences and even education are all areas where easy to use, low cost software can help the people who cover it.

5) What does it cost to use it?
The software is free to use.  This sometimes has an unintended impact where larger news organisations think, “It’s free.  It must not be very good or be able to handle someone big like us.”

That could not be farther from the truth.  It’s free because we are trying to lead the way with our users towards a new form of reporting. Putting price as a barrier to trial is not a good idea.

6) How will you make it pay?
We think our software creates significant opportunities for our users in terms of engaging their readers for long periods of time during a live blog.

Some recent data from an NFL football blog using CoveritLive demonstrates my point:

  • Unique viewers: 2750
  • Average duration on the live blog:  62 minutes
  • Percentage of readers 30 minutes or more: 51% (or over 1300 readers)
  • Number of Instant Replays clicked to view after the live blog:  4700

These kind of numbers create huge advertising opportunities for users interested in that type of thing.

We expect that value is worth paying for at some point once we have proven to be the software of choice in this new category.

Additionally, advertising supported software is a proven business model that will be more appropriate for micro-niche bloggers/writers who get the benefit of enterprise class software at no cost.

All this said, we are focused solely on being responsive to our users and growing usage.  Revenue will follow good ideas.

Social Media Journalist: ‘Blogging… the most important social media activity for me by a distance’ LLoyd Shepherd MessyMedia

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Journalism.co.uk talks to journalists across the globe working at the collision of journalism and social media about how they see it changing their industry. This week, Lloyd Shepherd, MessyMedia.

Headshot of Lloyd Shepherd, MessyMedia

1) Who are you and what do you do?
I’m Lloyd Shepherd, and I’m co-managing director and co-founder of MessyMedia. We publish mainstream entertainment and information websites, aka blogs, and we’ve got two going at the moment: Westmonster and Glitterditch. I also do consulting with the Guardian, Channel 4, Yahoo! and the BBC.

2) Which web or mobile-based social media tools do you use on a daily basis and why?

As for social media tools, I’m going to define these as ‘tools that help me interact with other people to get stuff done and swap ideas’. So I’d say these qualify:

Google Apps: it’s a small miracle that you can set up an office software suite for nothing these days, and it’s not even the cost that’s miraculous: it’s the fact that you can run a virtual office IT system without an office IT department.

Mac OS: Apple Mail, iCal, Safari, Address book. All syncing with an iPod Touch.

Netvibes: my browser home page. It lets me track key headlines, Facebook, Twitter and some nice Flickr photos all on one page. My world in miniature.

Facebook: not essential, but useful, particularly for keeping in occasional touch with former colleagues from far-flung parts of the world. This morning I got a question from a former Yahoo! colleague based in Singapore who wanted to know about hotels in Beverly Hills. Why he thought I could help I can’t imagine, but those occasional human contacts are very important over time.

Twitter: I’ve been in and out of this, but right now I’m really into it. Again, it’s about the human touch. People you may know only by reputation come alive in Twitter, and that’s important.

last.fm: Not for work, but still officially The Best Website In The World. Arguing about Elton John and Morrissey with people from Tokyo – it’s what the web is for.

Blogging: I run two blogs: Dadblog, and MessyMedia. Both are essential to me. They let me think things through by writing about them, and they are a calling card. The most important ‘social media’ activity for me by a distance, I reckon.

del.icio.us: I use this for links I want to share, rather than links I want to keep for myself. For the latter I use….

EagleFiler: great local software for storing and annotating all manner of things: webpages, emails, documents, the works

3) Of the thousands of social media tools available could you single one out as having the most potential for news either as a publishing or newsgathering tool?

Publishing and news-gathering: most of the things that have ‘potential’ are already huge: YouTube for video, Flickr for photos, Wikipedia for breaking community coverage. These things are going to get bigger and bigger and bigger. I think Twitter’s still got a long way to go: Number 10’s [the UK Prime Minister’s website] launch of a Twitter account last week was an interesting moment. And Ning is fascinating too, and growing fast – I think it has to work out a way of providing ‘enterprise-level’ community services (like Pluck) but if it does, it could be massive.

4) And the most overrated in your opinion?

Digg. A daily celebration of the banal and the obsessive. I feel exhausted every time I look at it.

Innovations in Journalism – Fromdistance

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Fromdistance logo

1) Who are you and what’s it all about?

Fromdistance is a software company which makes products for mobile applications. Our main product is the Fromdistance MDM (Mobile Device Manager) – a tool for managing mobile devices. Based on this , we have built the Fromdistance Mobile Professional Reporter (MPR) and the Mobile Citizen Reporter (MCR).

The first is used by several media companies for their own content production; the latter is a service for publishers to get content from end users.

Both services transmit images and videos in their original quality without sacrificing resolution – making a sharp contrast with using MMS.

2) Why would this be useful to a journalist?

Using the MPR service professional journalists can create instant reports for their publishers extremely easily. We can automate the whole process to a point where only the recording button on a mobile device is used – everything else is 100 per cent automatic.

In professional reporting it’s vital to have tools that work. As the MPR is based on our mobile device management product, we can take care of the devices and of the user like never before. For instance, remote desktop access can be established to devices to help reporters in trouble.

Citizen journalists can take advantage of the reporter service, as it can be used to send images, videos and text to a publisher of their choice. The user is asked to accept the terms set by the publisher during the submission process, which eliminates rights-related questions.

3) Is this it, or is there more to come?

Live streaming is in the works.

4) Why are you doing this?

We believe that mobile devices and mobile networks facilitate new ways of content production, both in terms of processes and in terms of concepts. However, it’s important to ensure the technical quality of the material sent out – normally publishers don’t want scores of low-quality content.

We also want to help publishers in receiving material from end customers in order to get their stories heard. While traditional blogging is good, we would want to combine user generated content with professional publishing.

5) What does it cost to use it?

The MPR is a premium service – the cost depends on the number of devices, supported
video formats and level of integration needed.

Fromdistance MCR is free for end users. They only need to pay for the generated data traffic.

6) How will you make it pay?

Publishers/media companies are our customers and pay monthly fees for using either service.

Innovations in Journalism – browser archiving plug-in WebMynd

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We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. Today it’s Firefox archiving plugin WebMynd.

image of webmynd

1) Who are you and what’s it all about?
I’m Patrick Buckley, one of three entrepreneurs from Cambridge and MIT who have a passion for helping people find the things they are looking for on the internet.

We make a Firefox browser plug-in called WebMynd. It creates your own personal internet archive that is searchable and visual. It is a way of extending your natural memory to include what you have seen online. You won’t ever lose track of a website again because it will be in your WebMynd.

2) Why would this be useful to a journalist?
WebMynd is a great tool for anyone who does online research because it saves web pages as you see them, not just a link. The pages you see are indexed so you can use text search to find them again.

You don’t have to do any upfront tagging, bookmarking, organizing, cutting, pasting, or screen shots. This is especially useful for obscure webpages that may change, be taken down, or would be impossible to find again using Google (very obscure, behind paywalls or logins).

When you visit a website you get a personal copy of the page as it was when you saw it. Bookmarks fail in this regard because they only save a link to a page on the internet, link rot can ensue and the page may no longer exists the way you saw it. WebMynd saves an actual page and the content for you to see again.

3) Is this it, or is there more to come?
We have many more ideas on how to improve the experience and we are literally releasing new features weekly.

We are working on a sharing element so that people can create collections of pages with their friends or colleagues, a “Collective Mynd” that people contribute websites to and which could be great for group research.

Another feature for journalists which we are about to complete and which will work with FireFox 3.0 when it is released, is a system to surf your internet archive offline.

Any page you have seen before can be viewed without an internet connection, great for looking up old internet references when you are on a plane or away from the internet.

4) Why are you doing this?
Because bookmarking and tagging are no longer good enough systems for finding what you have seen.

5) What does it cost to use it and how will you make it pay?
In the future we may offer a premium pay for service but for now it is completely fee.

Innovations in Journalism – Twittermeter

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We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. Today it’s graphs charting keywords being micro-blogged on Twitter.

image of twittermeter website

1) Who are you and what’s it all about?
My name is Greg Lavallee.  My day job involves web development for non-profits. I satisfy my development and data-oriented urges off the job, Twittermeter was one of a few little side things I did to keep my brain limber.

Twitter is a micro-blogging tool that allows users post short messages via SMS, web or phone and to ‘follow’ friends posts with alerts to their phone, IM client, or the web.

It’s popular amongst the techy set. Knowing that it has a pretty stringent demographic makes looking at what people are twittering about more interesting and that’s what the Twittermeter does. Site visitors can enter one or more words and see them graphed over time.

The programming behind it is a mash-up of multiple APIs from around the web – nothing too custom.

2) Why would this be useful to a journalist?
The Twittermeter provides a graphical representation about what the tech-set is talking about.

Unlike Google Trends, which just measures what people are searching for, Twittermeter is able to capture what they’re texting each other about.

3) Is this it, or is there more to come?
Lots more. I’m redoing the system now to work with a partner who is already capturing similar data for a twitter search engine (Terraminds.com). I’d also like to track popular searches.

4) Why are you doing this?
Just for fun! I used to do a lot of data analysis and now I twitter a lot, so this was a good way to experiment with data visualization, data analysis and my urge to micro-blog. Try the popular big banker slot demo for free or with a bonus for an online casino.

5) What does it cost to use it?
Zero!

6) How will you make it pay?
I’m considering trying to have ads that run based on the search results, but otherwise it’s not really meant as a money maker… just a fun project to keep my mind working.

Innovations in Journalism – EditGrid

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Each week we give technology developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. This week it’s data as journalism with online spreadsheets from EditGrid.

image of editgrid logo

1) Who are you and what’s it all about?
Hello, I’m David Lee, from EditGrid.

EditGrid is an online spreadsheet service that does for numbers what blogs and wikis do for text.

2) Why would this be useful to a journalist?
It can be useful for journalist in multiple ways: managing simple lists and mini-databases so that the data can be shared, collaborated and accessed anywhere (including iPhone and Facebook) and publishing of tables and charts.

The Daily Kos has used us to publish quick and easy charts of US primary election results.

3) Is this it, or is there more to come?
We keep enhancing the sharing and publishing capabilities to make EditGrid more powerful.

In the future it will be the platform to access live data (financial and much more). Users already created live financial spreadsheets attracting tens of thousands of users and million of views.

4) Why are you doing this?
Spreadsheet is a technology area in which the fundamentals haven’t been changed for more than 20 years.

Now we can make online spreadsheet running in a web browser which multiple people can edit at the same time with changes synchronising in real-time.

We see much potential in it and believe it will revolutionise the ways people use spreadsheets.

5) What does it cost to use it?
Free of charge for personal users, US$5 per user for organisations.

6) How will you make it pay?
We offer most of the features for free but we charge organisations $5/user/month and provide more administration and security features.

Currently, we’re more interested in growing our base to hundreds-of-thousands of users, we may charge for future value-added features and/or premium data access but what our users can enjoy for free now will remain free forever. 🙂

Social Media Journalist: ‘You have to be selective, keeping across all sites dilutes the value of the good ones’ Vicky Taylor, editor BBC Interactivity

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Journalism.co.uk talks to journalists across the globe about social media and how they see it changing their industry.

image of Vicky Taylor, BBC Interactivity editor

1. Who are you and what do you do?
Vicky Taylor, editor of Interactivity for BBC News. I run the team which produces the Have Your Say section of the website and the UGC hub which takes all the fantastic content the public send us and passes it on to all other BBC programmes and sites – internationally and in UK.

2. Which web or mobile-based social media tools do you use on a daily basis and why?
Apart from Have You Say on BBC news website (on my pc but also on my phone as read only) I get news email alerts on my phone and on my PC about upcoming BBC programmes.

I’m also on Facebook, but use that mainly to contact old friends now in Australia (not from BBC of course), and LinkedIn, which is more useful for business contacts.

Your net worth is your network as the guy who set it up said recently! I started off using del.icio.us to bookmark interesting articles but never have enough time to do it justice. As a team we look at Youtube, Shozu, Seesmic, MySpace and some team members are on twitter so we monitor that too.

3. Of the thousands social media tools available could you single one out as having the most potential for news, either as a publishing or newsgathering tool?
Facebook has been fantastically helpful to our team in finding people with specialist interest.

When the Burma uprising was happening, a colleague found the Friends of Burma group and through them got in touch with many who had recently left the country and had amazing tales to tell.

Journalists now have to know how to seek out information and contact from all sorts of sources and social network sites are key to this.

4. And the most overrated?
I wouldn’t pick out one as overrated as they all have different uses for different audiences. I think though you have to be fairly selective, as keeping across all the sites and emails you may get if you go into everything is just not possible and dilutes the value of the really good ones.