Tag Archives: United Kingdom

Editor&Publisher: Bill Keller says future of NYTimes’ public editor still ‘much debated’

Bill Keller has responded to the New York Times’ public editor’s unflinching critique of errors made in a piece about Walter Cronkite by Alessandra Stanley, as part of a Q&A with James Rainey from the LA Times, published in full on Editor & Publisher.

Keller suggests that the public editor’s position is still ‘much debated’:

[James Rainey]

Q: Has the public editor helped build the Times’ reputation, or done more to knock the paper’s reputation down? It may help to address this question both as it pertains to this particular episode and, more generally, over the brief history of public editorship.

[Bill Keller]

A: On balance, I think the fact that we offer a paycheck and a platform to an independent critic to second-guess our journalistic judgments is good for, pardon the expression, the brand. I don’t always agree with our public editor, but I think he is fair-minded, his reporting is meticulous, and his targets – as in this case – are usually fair game. He doesn’t just blow raspberries. He tries to explain how bad things happen, and he reports what we are trying to do to avoid future mistakes. Whether a public editor should be a permanent, or at least continuing, fixture at The Times is a question much debated within our walls. I’ve kicked it down the road until we near the end of Clark’s term next year.

UK-related:

Journalism.co.uk is aware of full-time newspaper ombudsmen at the Guardian [Siobhain Butterworth] and the Observer [Stephen Pritchard] and yesterday learned that Sally Baker is feedback editor for the Times. Does anyone know of any other UK titles with full-time and independent readers’ editors? And do those without one need one?

How sticky are UK newspaper sites? 62.8 per cent of users look at just one page, says Alexa

This is a cross-post from Malcolm Coles’ personal website, and first appeared here. You can read other posts by Coles on the Journalism.co.uk Editors’ Blog at this link.

Visitors to UK newspaper sites look at an average of 2.5 pages a day, according to data from Alexa [click through from chart below]. But 62.8 per cent of users look at just one page.

In terms of daily page views per user, the Sun (4 pages), Guardian (3.1) and Telegraph (2.9) are above average. Visitors to the Mail site look at just 2.4 pages a day – so while the Mail may have come top in the July ABCe figures, maybe its large number of overseas visitors aren’t staying to look round the site.

Newspaper Daily page views
per user
Bounce
rate (%)
The Sun 4 48.5
Guardian 3.1 59.2
Telegraph 2.9 65.2
Daily Mail 2.4 60.7
Times Online 2.4 59.7
Independent 2.2 70.4
FT.com 1.9 66.8
Mirror 1.7 67.5
Express 1.7 66.7
Average 2.5 62.8
  • Better than average figures are in bold.
  • The bounce rate is the percentage of visits that consisted of just one page (so a low number is good).
  • These figures are 3-month averages. These change on a daily basis at Alexa – so they may have altered slightly by the time you check. Click the papers’ names to see the current data.
  • The overall average at the bottom is a simple average – it has not been weighted by traffic.

Page views vs bounce rate
The table is ranked by daily page views per user. The bounce rate is another measure of stickiness. It doesn’t exactly correlate with page views, as papers may have differing proportions of loyal, engaged users who visit lots of pages. The more pages that these users visit, the better the page view figure – but they won’t affect the bounce rate.

The Telegraph has a worse bounce rate than the sites near it in the table, perhaps because the great success with its Digg tool doesn’t always lead to multi-page visits?

Using Alexa data
There are issues with using Alexa data like this as it underrepresents UK users, who may have differing usage patterns to other visitors. However, as it seems to underrepresent them more or less equally, the rankings should be ok, even if the absolute figures are all out by the same margin.

Oh, and all the papers are doing better than me! Visitors to my own blog look at 1.5 pages a day and I have a 76 per cent bounce rate (which gets a bit worse when I publish things like Tweets people pray their bosses doesn’t see).

The Independent’s new iPhone news app

The Independent has launched a new app for the iPhone, it announced on its own site.

“Once launched the App automatically downloads all the articles and images for offline reading, talking around a minute on a Wi-Fi connection and a few minutes on a standard mobile connection, making it possible to read the latest Independent news even when without mobile reception. Articles can be read while the download continues.”

The app includes 12 categories of articles, among them: World and UK news, Sport, Business, Football, Opinion, People, Politics, Technology, Arts and Entertainment and Environment.

Full announcement at this link…

App at this link.

The Independent launched its mobile site in early July.

The NYT’s Cronkite mistakes and the paper’s ‘top 20’ error rate list

The New York Times’ public editor’s column (August 1) is quite extraordinary in the way it details the mistakes in New York Times’ coverage following Walter Cronkite’s death, a point Steven A. Smith makes here in a blog post.

Not least as it gives quite an insight into NYTimes’ newroom process, including reference to this list: ‘the top 20 among reporters and editors most responsible for corrections this year’.

“For all her skills as a critic, [Alessandra] Stanley was the cause of so many corrections in 2005 that she was assigned a single copy editor responsible for checking her facts. Her error rate dropped precipitously and stayed down after the editor was promoted and the arrangement was discontinued. Until the Cronkite errors, she was not even in the top 20 among reporters and editors most responsible for corrections this year. Now, she has jumped to No. 4 and will again get special editing attention.”

The Guardian (one of the two few UK newspapers to have its own ombudsman, or readers’ editor) picks up the corrections here on its MediaMonkey blog:  “If there is a record for the most number of corrections to a single newspaper article, then it may just have changed hands.”

We wonder what Walter Cronkite, renowned for his careful reporting, would have made of all this… Last month in a Q&A with users on WashingtonPost.com, his former chief of staff, Marlene Adler said:

“As a newspaper man and a TV reporter, speed and accuracy were what it was all about. Getting the facts, getting them right and getting the story out first, whenever possible. He didn’t like to be scooped by another network or print reporter. However, he would not release a story, even if it meant being second, if he could not authenticate his sources.”

Ofcom: Galloway’s Press TV programmes in breach of code

The Iranian government-funded international English-language channel, Press TV, has been criticised by Ofcom for its impartial treatment of content. In a bulletin published today, the broadcasting regulator said that it found two of George Galloway’s Press TV programmes, Comment and the Real Deal, in breach of its broadcasting code.

“Ofcom considered that within the Programmes overall, there was not an appropriately wide range of significant views included and that the views that were included that were contrary to the opinion of the presenter, were not given due weight. As a consequence, Ofcom considered the Programmes to have breached Rules 5.11 and 5.12 of the Code.”

Ofcom received complaints suggesting that the programmes ‘failed to put both sides of the argument in relation to the situation in Gaza; constituted Iranian propaganda; and that George Galloway in particular did not conduct a balanced discussion on the issue of Gaza’.

“Press TV maintained that all the Programmes complied with the rules on impartiality in Section 5 of the Code, and it highlighted how it had included sufficient alternative views within the Programmes.”

Full bulletin at this link.

Background

Last month, Journalism.co.uk looked at criticisms levelled against Press TV by its UK critics. Writing in the comments, journalist Yvonne Ridley, defended her decision to work for the channel.

In July, Journalism.co.uk asked Press TV’s legal adviser, Matthew Richardson, about the Ofcom investigation. He said:

“I don’t want to prejudice the Ofcom investigation. All stations receive complaints. I await to see what the exact nature of the complaints are.

“The fact is that Press TV is regulated by Ofcom, and is therefore under the direct scrutiny of Ofcom’s Broadcasting Codes, unlike the BBC in many instances. So even if we wanted to be a dictatorial, Stalinesque propaganda station, Ofcom simply wouldn’t allow it. Also, it would be very dull.”

Liz Jones on confessional journalism: “I wouldn’t recommend it to anyone”

Liz Jones, a confessional journalist who needs little introduction, got to plug her book and share the most recent of her woes and pets in an Observer Woman feature yesterday.

Rachel Cooke, who once worked with her, took a shrewd and not exactly flattering look at Jones and the ‘Faustian pact’ the former Marie Claire editor seems to have with her personal columns (eg. an account of her single life in the Sunday Times, the ‘Wedding Planner’ series in the Guardian, and currently in the Sunday Mail.)

Confessional journalism as a trade has generated some criticism lately (Hadley Freeman here, for example; Jill Parkin here, for example); here was our latest chance to find out just why columnists do it. Cooke wrote:

“(…)The trouble is that the kind of writing she does leaves her marooned on a sad little island of self from which there is, apparently, no way back to shore. “I wouldn’t recommend it to anyone,” she [Jones] says. Well, why not stop, then? No one is forcing her to skin herself in public. “I could stop now, but I’ve destroyed lots of things already, so what would be the point? But if I was given the choice again, I probably wouldn’t have written about myself. It’s so difficult!” Difficult? “You have to be very brutal: you have to talk about your failings.”(…)”

In a related aside, that other doyenne of confess all to all, Tanya Gold, took part in BBC Radio 4’s Any Questions last week. Her final comment:  “I despise Twitter – I would like to talk to a real person.” Funny that. Maybe the bride berated by Gold for compiling a wedding list might have liked to receive criticism in person too, rather than via Guardian.co.uk.

What do you think of female-orientated journalism in the UK? Are sections like Observer Woman and Femail necessary or relevant in 2009? Where are the best places to find representative portrayals of female subject matter? The best blogs? Or is there even such a thing as ‘female subject matter’? Journalism.co.uk is pulling together some thoughts for a forthcoming feature. Please do get in touch with yours.

Global Voices Online: Finding alternative revenue streams as a non-profit org

Like all other media organisations in times of economic crisis, Global Voices ‘has to be creative and innovative when it comes to thinking of ways to sustain our organisation,’ writes managing director Georgia Popplewell in a blog post.

GV,  a non-profit community of over 200 bloggers, provides reports from citizen media and blogs around the world. Its funders can be found here. But now the organisation is exploring other source of revenue too: content commissions and underwriting, advertising, consulting and online donations. Popplewell outlines the developments in the post, and calls for further ideas.

Full post at this link…

NB: I am an occasional contributor for Global Voices. If you’ve got story ideas about citizen media in the UK which I can follow up for Journalism.co.uk and GV please get in touch: judith@journalism.co.uk. I am currently looking into examples of asylum seekers in the UK using online media to raise awareness of their situations.

Journalism Daily: Reed divestment update and Chris Anderson on the media

Journalism.co.uk is trialling a new service via the Editors’ Blog: a daily round-up of all the content published on the Journalism.co.uk site.

We hope you’ll find it useful as a quick digest of what’s gone on during the day (similar to our e-newsletter) and to check that you haven’t missed a posting.

We’ll be testing it out for a couple of weeks, so you can subscribe to the feed for the Journalism Daily here.

Let us know what you think – all feedback much appreciated.

News and features

Ed’s picks

Tip of the day

#FollowJourn

On the Editors’ Blog

Future: Digital ads going from strength-to-strength

Specialist magazine publisher Future has reported a resilient and ‘healthy balance sheet’ in the face of recession with a 15 per cent increase in online advertising revenue in the nine months to June 30.

The company released an interim management statement today, which suggested that although print advertising revenues were down 8 per cent, this was offset by the growth in online advertising – resulting in a total fall of only 4 per cent.

Online ads represented 22 per cent, nearly a quarter, of total advertising revenue – up 19 per cent year-on-year – over the same period.

In the company’s interim report, CEO Stevie Spring said: “While it is premature to talk about a market recovery, there has been no deterioration in trading conditions since the half year.”

A third of the group’s revenue comes from its US operation and it capitalised on a favourable US exchange rate against the sterling with a 24 per cent stronger US dollar in the reported period.

As a result, the publisher had come out relatively unscathed through what it called ‘exceptionally challenging market conditions’, with an overall revenue decline of just 2 per cent, or 9 per cent calculated on a constant currency basis.

Publishing revenues

In the UK, which generates the remaining two thirds of the company’s income, publishing revenue, based on constant currency, was down 6 per cent. The fall in revenue was mainly due to a decline in PC gaming, personal computing and automotive titles, the report suggested.

In the same period, publishing revenues for the US operation fell 13 per cent, on a constant currency basis. The publisher blamed ‘greater exposure to generic advertising market volatility’ in the territory, particularly with regard to its digital business.

Future’s future

Future produces more than 80 newsstand magazines, 62 websites and 25 annual live events on special-interest topics, such as computer games, film, music and sport.

Spring, who according to paidContent:UK, ‘never talks down the health of the magazine industry’, was bullish about the future of the publisher:

“I am confident that when recovery comes, Future is well-positioned to benefit. We’ve continued to invest in both new products and new people and, more broadly, our strategy remains firmly on track. We are in the best shape we can be in for the mid-term,” he said.

Future’s annual results for the year to end of September will be announced on November 26.

Malcolm Coles: How US traffic is vital for UK newspaper sites

This is a cross-post from Malcolm Coles’ personal website. You can read other posts by Coles on the Journalism.co.uk Editors’ Blog at this link.

The latest figures for UK users from the audited ABCes together with Compete‘s figures for American site usage show how USA traffic is vital for UK newspaper sites.

On average, US traffic is 36.8 per cent of the UK traffic (i.e. there is just over one US visitor for every 3 UK visitors). The figure for the Telegraph is slightly higher (44.5 per cent) and for the Mail it’s a massive 62.5 per cent.

Newspaper
site
USA
visitors
(Compete)
UK
visitors
(ABCe)
US users
as % of UK
Daily Mail 5,199,078 8,316,083 62.5
Telegraph 4,087,769 9,184,082 44.5
Times Online 2,805,815 7,668,637 36.6
Guardian 3,676,498 10,211,385 36.0
Independent 1,317,298 3,781,320 34.8
The Sun 2,419,319 8,704,036 27.8
Mirror 748,098 4,907,540 15.2
FT.com 5,960,589 n/a n/a
Express 63,216 n/a n/a
Average 2,919,742 7,539,012 36.8

These figures are all for June 2009. The FT wasn’t audited in June’s ABCes. The Express isn’t in the ABCes.

They are further proof that the Mail’s success in the June ABCes was driven by American searches for Michael Jackson’s kids.