Category Archives: Traffic

Mashable: The New Yorker puts story behind ‘like’ wall

Mashable is reporting on how the New Yorker has employed a music industry technique to engage with its readers by demanding that they ‘like’ a Facebook page before they can read a story.

The magazine has put an article by author Jonathan Franzen behind a ‘wall of likes’ by making it necessary for Facebook users to engage in order to gain access. Franzen’s piece, which is about coming to terms with the death of friend and fellow author David Foster Wallace, appeared in the print version of he magazine but not on the website.

To read the story online (it will appear in print, but not in full on the New Yorker‘s website), users have to go on the Conde Nast title’s Facebook Page and “Like” it. The title’s Facebook Page has about 200,000 fans. “Our goal with this isn’t just to increase our fans,” says Alexa Cassanos, a spokeswoman for the New Yorker. “We want to engage with people who want to engage on a deeper level.”

Mashable’s full article is at this link.

Mashable: Monday is the worst time to post and tweet

Mashable reports on research looking into when readers are most engaged and when is the best time to get traction on posts and tweets.

Thursdays and Fridays are the best days of the week to engage with users via Twitter and Facebook whereas Monday is the “noisiest” and therefore the worst time to engage, according to the study.

Analysing more than 200 of its clients’ Facebook pages over a 14-day period, Buddy Media found engagement on Thursdays and Fridays was 18 per cent higher than the rest of the week, and that engagement was actually even better on Thursday than on Friday. Meanwhile, Twitter chief revenue officer Adam Bain — speaking at the Ad Age Digital conference earlier this week — said that Twitter users are more engaged with tweets on Fridays.

The reason is fairly obvious, says Jeremiah Owyang, a partner at the Altimeter Group: “People are heading into the weekend so they’re thinking about things besides work. They’re mentally checking out and transitioning to the weekend.”

However, [Rick] Liebling [director of digital strategy at Coyne PR] adds that there might be another factor at work: There may be fewer posts overall on Fridays, which means a greater number of average click-throughs.

The above idea, of engaging when there are fewer people tweeting,  is reinforced by this article on the best times to tweet posted on Nieman Journalism Lab last month. It states mined data on retweets and blog posts suggests the optimum time to get traction is at 9pm at night when other traffic has died down.

Mashable’s full post is at this link.

TheMediaBriefing: You may not like it, but Mail Online is a digital innovator

Daily Mail website Mail Online took home the digital innovation award at last night’s Press Awards, much to the dismay of some. Is it innovative? Or just successful? Does it matter?

Media Briefing editor Patrick Smith stands firmly behind the award, and explains some of the reasons in an interesting post on the Media Briefing blog.

Soap stars on the beach isn’t Pulitzer prize-winning stuff, but the content from the paper is in the middle of the front page and you can click on that if you want too. There is genuine news here: the bank worker fired a Facebook post comparing here £7-an-hour wage to a boss’s £4,000-an-hour, for example, plus lots of middle market news mainstays you would expect such as tax and immigration. Mail execs reportedly claim only a quarter of traffic is driven by “showbiz” stories.

Independent: Ten years of FT’s metered pay model

The Independent reports on the 10th anniversary of the Financial Times’ metered paywall going up.

For a decade the FT has allowed readers to access a limited number of articles for free before payment is required, a similar paywall model to that adopted by the New York Times last week. The FT has notched up 210,000 digital subscribers, each paying at least £250 for a year’s access.

[Managing director of FT.com Rob] Grimshaw points to the price of an FT digital subscription in the US – at $389 (£241), it is costlier than a subscription to the newspaper – as evidence of the growing value of digital content to the consumer.

Yet the view that online journalism should be free still largely prevails. Grimshaw is mystified: “There seems to be a real nervousness and lack of confidence amongst publishers about the lack of value of their content. The free content evangelism movement has not helped, neither has giving away content for free over a 10-year period.”

But as a couple of the comments on the article point out, the FT is a specialist publication and both companies and individuals are willing to pay for valued digital content.

The Independent’s full article is at this link

Poynter: Google’s new +1 social search and news publishers

This week Google announced a new recommendation tool called +1 which enables users to flag up favourite search results.

Over on Poynter Damon Kiesow looks at the “significant impact” this could have on the way publishers work to draw in visitors online.

For publishers, the result is that pages given a +1 by readers will appear more prominently in Google searches, and will be highlighted as recommendations by friends within the reader’s social network. That network only extends to Google products currently, but it is expected to include Twitter and other services in the future.

And in time publishers themselves will be able to put the +1 buttons on their own web pages, Kiesow adds.

When that does happen, it has the potential to swing the balance of power in the traffic referral battles back toward Google. In the past year, the search giant has seen Facebook increase its influence as a source of web traffic.

BBC College of Journalism blog: Google not to blame for journalism’s woes

Peter Barron, former editor of BBC Newsnight and now director of external relations for Europe, Middle East and Africa at Google, has responded to ongoing criticisms that Google News is profiting off the back of content form news websites. In a guest post on the BBC College of Journalism blog Barron repeats the argument that Google News signposts readers towards stories – claiming one billion click-throughs a month from Google News to news websites.

He also refers to Google’s new online payment tool One Pass, which he identifies as a way of supporting news organisations “in finding their way through the current challenges”.

We work with publishers which have chosen the ad-supported model to help find ways to engage readers for longer, making the advertisements more valuable. We have built the One Pass payment tool to make it easier for publishers which want to charge for their content online, giving them flexibility to choose what content they charge for, at what price, and how – day-pass, one-time access, subscription and so on. And Google is investing in not-for-profit organisations to encourage innovation in digital journalism.

The full blog post is at this link.

The New York Times paywall: what do people think?

So what have people been saying about the New York Times paywall (or fence, ramp, meter, porous paywall, nagwall or even ‘metered-access digital subscription system’, if you prefer)?

It was announced yesterday that the paywall is going up on March 28. A metered system will allow readers to access 20 articles a month for free and it will be free for those who land on a page via a link from Twitter, Facebook, a search engine or blog.

So, how much money will it make? paidContent has done the maths and reckons around 500,000 people will sign up, generating $100 million.

And what is everyone saying about it?

Online Journalism Blog is encouraged that the NYT model will work, as it recognises the importance of distribution (via Twitter and Facebook) and balancing quantity with quality for advertisers.

Newsonomics thinks the timing is good, coinciding with the launch of the iPad 2 in America.

The Nieman Journalism Lab says the NYT faces seven tests if it is to succeed.

The Online Journalism Review is encouraged by the business model but thinks customers will go elsewhere for news.

10,000 Words looks at paywall models and compares NYTs strategy with the Wall Street Journal and Newsday.

Poynter takes a look at tweets on the subject (including some quite funny ones like “If the NYT paywall gets torn down, Reagan will probably get credit”).

The Cutline looks at what readers of the NYT think of it (not much, judging by many of the comments).

One of the most interesting points is made by TechCrunch, which says the pricing structure is unfair and “discriminates by device” (The NYT’s charging $15 a month for web access, $20 to add smartphones or a an iPad, and $35 for all).

In other words, if you are shelling out $20 a month for the iPad subscription, and you want to also be able to read it on your iPhone, you basically have to pay the full smartphone subscription price, or an additional $15 a month. That seems like a rip-off. A digital subscription should be a digital subscription, and it shouldn’t matter what kind of computer you use to read the paper on. But okay, the iPad and other tablets are different, I might pay a little more for the tablet apps. But once I step up to pay the New York Times $20 a month for its iPad app, that should include access via the iPhone app as well.

Scripting also makes an excellent point about “frequent linkers”, who will have to pay to deliver readers to the NYT.

They did something smart in not charging readers who get to a Times story through a link from a blog post or tweet. But – since I am a frequent linker, I wonder why I should pay to read their site, when I’m delivering flow to them. How does that equation balance by me paying them? Maybe they should pay me? Seriously.

Elsewhere on paidContent, Bill Grueskin, former managing editor of the subscription-based Wall Street Journal Online, predicts the NYT can expect a big number of early subscribers.

He is also one of many to point out that there are ways over the wall.

According to sources close to the situation, the 20-story limit can be breached if you access the site from multiple devices, and/or if you delete your cookies. In other words, suppose you hit the wall on your PC. Then move to your laptop, where you’ll get another 20 stories. Delete your cookies on any computer, and the clock goes back to zero.

Roy Greenslade has also been reading about how to jump over the wall: by finding a story, pasting the headline into a search engine and accessing the linked story for free.

Perhaps the most revolutionary way to sneak around the wall is this idea is reported in the the Atlantic.

So, cheapskates, meet @freenyt, a three-hour old Twitter feed that intends to tweet all the Times stories.

That works as articles linked via twitter are free. But the article does point out:

Maybe we can even think of the Times paywall as akin to old-school shareware that didn’t force you to upgrade but just hit you with a nag screen (a nagwall?).

Japan quake sends record audiences to broadcast and online news

The unravelling disaster in Japan has seen record online traffic and a hike in TV audiences.

A spokesman for BBC News told Journalism.co.uk that there were 15.9 million unique users on the site last Friday (11 February), an all-time record – beating the previous best, election results day, which saw 11.4 million unique users.

There were 9.5 million page impressions for the main story, and 6.1 million for the live text page.

And this very visual story saw record video views too. The BBC News site had more than six million hits on its live video stream on Friday and seven million unique users of video, compared to a previous high of 2.7 million, for video views on the day of the general election.

The BBC News website also had a record weekend in terms of web traffic, with 10 million unique users on Saturday, and nearly eight million on Sunday.

BBC News unique users on the day of the Japan earthquake (Mar11) Many Eyes

CNN is also reporting a large increase in traffic. In a release, CNN Digital said between Friday and Sunday, CNN.com had 264 million global page views and 87 million global video streams.

The network said more CNN.com video was watched in those three days than during the previous 30 days.

Sky News said by 4.30pm on Friday, page impressions had more than doubled – to nearly five million – and unique users had also doubled.

Channel 4 has told Journalism.co.uk that it had trebled its usual web traffic on Sunday.

Bar graph of UK TV ratings after the earthquake in Japan Many EyesTV News

Bloomberg Television claims to be the first cable news network to report the quake, six minutes after the record tremor.

All the TV news providers we have spoken to have reported above average ratings for the subsequent days. On Friday, Sky News had one of its 10 largest audience days ever, with only the Iraq war having a higher daily reach. The BBC had an audience of almost six million to its 10pm news programme on BBC 1 on Sunday; ITV had almost five million viewers to a special report on Friday night while Channel 4 News had 1.5 million viewers on Saturday.

The BBC told Journalism.co.uk it had 5.7 million viewers to Friday’s 6pm news on BBC 1 and 5.3 million viewers to the 10pm bulletin when average ratings are 4.3 million and 4.8 million respectively. ITV News had 4.6 million viewers of its 6.30pm news programme on Friday, a 700,000 increase on its average audience of 3.9 million and an audience of 2.9 million for Friday’s News at Ten, up from an average of 2.5 million viewers. Channel 4 News said that its special report on Friday night had 1.3 million viewers, rising to 1.5 million on Saturday.

Social Media

And of course social media is rife with mentions of ‘quake’, ‘tsunami’ and ‘nuclear’.

In the hour that followed the quake on Friday, Tweet-o-Meter reported 1,200 tweets a minute coming out of Japan. And at the time of writing (Wednesday lunchtime), tweets from Tokyo are again peaking the Tweet-o-Meter scale at 1,200 a minute. In a release, CNN has reported that its breaking news account on Twitter acquired followers at a rate of 10 times greater than average and now totals more than four million followers.

Facebook users were also discussing and sharing first hand knowledge of the quake. BBC News created this map based on mentions of key words in status updates.

And, of course, people have been flocking to see user generated and videos from the news channels on YouTube. This dramatic footage from Russia Today has clocked up more than 10 million hits. Meanwhile, Channel 4 has had 200,000 views on this video of Krishnan Guru-Murthy with before and after tsunami shots and ITN Productions is reporting record views of the ITN News Channel on YouTube.

Publishing Expo: Tablets, smartphones and strategies

Talk at this year’s Publishing Expo is rapidly taking on a back-to-basics theme, with some big names at this morning’s keynote session suggesting the industry took its eye off the ball and forgot about content.

With BBC media correspondent Torin Douglas in the chair, Neil Thackray from the Media Briefing, consultant Dominic Jacquesson and designer Jeremy Leslie from Magculture.com attempted to thrash out where the industry is going, and whether it’s in the right direction.

Jacquesson opened up with a summary of a report he’s just compiled for the Media Briefing.

“This shows that most of your readers will own a smartphone or tablet by 2015,” he told the crowd crammed into the session. Mobile apps, he said, were here to stay, with app downloads set to hit the 24 billion mark by 2013.

What’s also vital, Jacquesson said, is “the simple pay environment” that Apple has created.

Facebook was also a major feature of the discussion. It’s set to be a predominantly mobile app-based service by 2012 and, with the average user spending one-and-a-half hours a day on it, “it is your major competitor said Jacquesson. He takes the view that circulations of print publications will halve in five years, with time spent on mobile devices eating into media consumption time. Lucky Jet is a popular game that entices players with its colorfulness and dynamism. At the link you will find a full description of the game, its features, get secrets and strategies for winning. For fans of active online games Lucky Jet is a great find.

Neil Thackray followed up by warning that it was wrong “to be seduced by the beauty and wonder of the iPad“. He said consumers would “get used to it” and so “we shouldn’t just spit out a magazine as an iPad app.” He urged the industry to “go back to first principles and ask ‘what can we produce that readers find interesting or useful. Then provide them with a suite of applications to enable them to engage with what you produce.”

Jeremy Leslie agreed. “Don’t forget to ask ‘why?’,” he said. “What is your audience? What do you want to give them? What is the best way of doing it?” he also took issue with Jacquesson’s view that time spent on social media eats in to traditional media consumption, using the example of his 15-year-old son who “organises his life on Facebook and watches TV at the same time”.

There was some discussion of the Daily when Thackray chipped in with the comment that “we need to do things that are simple, not complicated.” The Daily was “bloody complicated” he said. Leslie added that it was “too generic. You need a tone of voice in what you say and in your design.”

Thackray asked “Why do we think we can do what we did in traditional media on new devices?” His advice was to “go out and find out about all the different things that can be done with a smartphone or tablet app.” Jacquesson agred, saying: “If the print circulation is going down, the right solution cannot be to build an app version of the print product.”

But he also said: “Successful apps have been a continuation of a strategy already in place.” He used the example of Autotrader, which developed an app on top of its existing offer which used location services to put buyers in touch with dealers and offer them the chance to contact them in return for a slice of the completed deal.

Leslie closed on an optimistic note, talking of “natural readjustment” in a industry “where too many mags were chasing too few readers”.

“Even if the number of mags does fall 50 per cent, there are still 25 per cent more mags than there were 20 years ago.”

This may seem blasé, but Leslie’s point was echoed by the panel. Future success will be in innovation and quality content, rather than in simply embracing whatever technology comes along.

Image by curious lee on Flickr. Some rights reserved.

Telegraph web rumours: Is metered charging the best way forward?

Speculation that Telegraph Media Group is planning to start charging for some of its online content has been brought up again today by Marketing magazine.

The magazine’s report claims that the publisher is talking to digital agencies about overhauling Telegraph.co.uk and is considering a hybrid part-paid, part-free model from September.

Officially, TMG says it is keeping its options open, issuing a statement that “absolutely no decisions have been made on the introduction of a paid-content model. Like all publishers, TMG continually evaluates the developments in the digital sector”.

The metered approach, if adopted, means readers could access a small number of articles for free before being prompted to register, and could share links on social media.

Tech news site the Register, in its own inimitable style, discusses the issue in a post headlined: “Telegraph mulls cash alternative to suicide”.

“The Telegraph, like other papers, has spent a small fortune in building up a web audience of 31 million, chasing web fads with the dignity of a dad at a disco,” it says.

“But how fashions change. Losing most of the 31 million casuals who make up the Telegraph’s web audience may not be such a disadvantage if it can extract some value from the loyalists.

“Ad agencies naturally love qualified upmarket readers, and with the web, they’ve never been sure they’ve been getting them.”

Gordon Macmillan, writing on Haymarket’s social media blog The Wall, says the metered approach is winning the most favour with publisher so far, with the Daily Mirror apparently tipped to be considering a similar method.

“It is the one that makes most sense in how it relates to the rest of the web – containing within, as it does, a degree of openness that allows the essential social media seeding and sharing of content. That is essential.

He predicts that Mail Online – which is already the biggest UK newspaper website with a record-breaking 54 million unique users – will be the big winner if the Telegraph starts to charge.

The Guardian’s media editor Dan Sabbagh says the proposed model is “cautious” – and not so much a paywall as “a pay fence, sitting somewhere in the distance at the end of a large field.”

He writes: “True Telegraph fans will be discovered through the system, and the exercise might help bring some loyal readers into a new model of payment.”