Category Archives: Online Journalism

Poynter: NY Times introduces unmoderated comments for ‘trusted commenters’

Poynter has an interesting post highlighting the overhaul of the New York Times’ commenting system.

The news outlet has introduced “trusted commenters“, which the Times describes as an “invitation-only programme designed for our most valued commenters”.

Those who have proved to be trusted by consistently having comments approved will be allowed to leave comments that will be made live immediately without the need for moderation.

Poynter’s Jeff Sonderman explains the overhaul of the NY Times’ commenting system:

The trusted commenter programme is the most significant new feature, in my opinion. Those who join will have to submit and verify real names, a profile photo and hometown by connecting a Facebook account. (Some people object to using Facebook, so other identity verification methods may be supported later, [Sasha Koren, deputy editor of interactive news] said.)

In exchange they get instant commenting, as well as a higher profile on the site. With a special “trusted” logo attached to their color photo and full name, they stand out visually from the other commenters who usually have an anonymous username and no profile photo.

Sonderman’s full post on how New York Times’ overhaul of its comment system and how it grants privileges to trusted readers is at this link.

Pulitzer Prize revises breaking news category to reflect real-time reporting

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Statue of Joseph Pulitzer in New York. Image by ConspiracyofHappiness on Flickr. Some rights reserved

The Pulitzer Prize board has announced some changes to the awards, taking its submissions process online and revising the breaking news category to reflect real-time reporting.

The changes to the breaking news category suggest that coverage on social networks and liveblogs may be considered for the prestigious prize from 2012.

According to a release from the prize board, the revised definition for the category reads:

For a distinguished example of local reporting of breaking news that, as quickly as possible, captures events accurately as they occur, and, as times passes, illuminates, provides context and expands upon the initial coverage.

This replaces the previous definition:

For a distinguished example of local reporting of breaking news, with special emphasis on the speed and accuracy of the initial coverage, using any available journalistic tool, including text reporting, videos, databases, multimedia or interactive presentations or any combination of those formats, in print or online or both

The board added that it would be “disappointing if an event occurred at 8am and the first item in an entry was drawn from the next day’s newspaper”.

Last year’s Pulitzers saw no award given in the breaking news category for the first time.

There were three nominations – the Chicago Tribune for coverage of the deaths of two firefighters, the Miami Herald and El Nuevo Herald for their coverage of the earthquake in Haiti, and the Tennessean, Nashville, for coverage of flood in the state – but no winner. Winners are required to gain a majority vote on the 16-strong board.

The other major change is that applicants will also now be able to make their full submission online.

“The new entry system ends the submission of entries on paper, typically in the form of a scrapbook, a practice dating to the start of the prizes 95 years ago. All entry material, ranging from stories to photographs, graphics and video, must now be submitted in a digital form through a special Pulitzer entry site,” the release from the Prize said.

Last December Pulitzer Prize rules changed to include multimedia journalism, allowing entries to be submitted as text reporting, videos, databases, multimedia, interactive presentations or any combination of those formats.

See the full release on the Pulitzer Prize site.

Coverage elsewhere

Poynter: Pulitzer Prizes change breaking news category to emphasize ‘real-time’ reporting

Nieman Journalism Lab: Could Pulitzer changes mean an award for live tweeting?

Associated Press: Pulitzer journalism entries to be submitted online

Guardian’s Facebook app delivering 1m extra hits a day

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The Guardian’s Facebook app is generating almost a million extra page impressions per day, according to figures released by the news outlet and by Facebook.

Two months on from its launch at Facebook’s f8 conference in London the app has been installed by over four million users.

The news outlet also believes that the app is engaging a younger audience, as over half (56.7 per cent) of the app’s users are 24 and under and 16.7 per cent are 17 and under.

Andrew Miller, chief executive officer of Guardian Media Group, said in a statement:

As well as increasing traffic, the app is making our journalism visible to new audiences. Over half of the app’s users are 24 and under – traditionally a very hard-to-reach demographic for news organisations

The Independent, the other UK-based news outlet to launch a Facebook app following f8 on 22 September, is reporting that it has more than one million monthly active users connecting their Facebook accounts.

The integration has bumped up older articles that have gone viral through social distribution, according to the Facebook post detailing the statistics.

The news organisation found that many of the “most shared” and “most viewed” stories on the site have been from the late 1990s, “a result of the increased social virality”.

The Guardian and Independent both took a different approach when building their Facebook apps. The Guardian focused on the reading experience within Facebook, the shared reading experience for the Independent takes place on the news site.

Yahoo! News, which like the Independent integrated the app into its site, has reported that 10 million people are using the app, with Yahoo! News experiencing a 600 per cent increase in traffic coming from Facebook as a result.

People who connect to Facebook on Yahoo! read more articles than the average user, the Facebook post states.

Like the Guardian, the Washington Post built a social reader app for Facebook as a companion for its website with the social sharing taking place within Facebook. It has drawn more than 3.5 million monthly active users so far. The Facebook post states that the social reader is growing, especially among international audiences and younger readers, with 83 per cent of readers under 35 years old.

According to Facebook, the statistics released last night show that the apps do five things:

1. Show recommendations to increase engagement. Keep people engaged by prominently showing friends’ recent activity on your main pages and pages with high exit rates. When no social content is available, surface personalised recommendations based on users’ interests on Facebook and clearly explain why you’re showing each recommendation.

2. Create compelling objects. Maximise the click through rates of your stories by specifying Open Graph tags for all your articles and including compelling images, titles and descriptions. Avoid misleading images or titles to prevent your app from being marked as spam, which will negatively impact your app’s distribution in news feed.

3. Leverage your existing user base. If you have an existing site, be sure to make connecting a prominent option for existing users. And if people are already sharing your content on Facebook, consider sending referral traffic from Facebook into a flow that makes it easy for people to have a social experience on your site.

4. Make the benefits of sharing clear. Open Graph apps are designed for people that want to share. In your app, you should clearly explain how your app works and the benefits of adding your app to their timeline. Choose an approach that makes the most sense for your users, whether that’s an informative dialog, in-line marketing messaging, house ad inventory, and/or a learn more page.

5. Keep users in control. As we’ve previously highlighted, people are more active when they are in control. In addition to the privacy controls on Facebook, we encourage you to build controls into your app that fit how people use your app.

#news2011: Russia Today on raising awareness through its FreeVideo platform

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After the second day of sessions focused on business at the Global Editors Network news summit, including paywalls and paid-for app, it was fitting that during the third and final day of presentations we heard about projects offering content and platforms for free.

One such project came from Russia Today which outlined its FreeVideo platform, described as an “English language video agency”. The website, which should be of interest to journalists worldwide, provides free video footage that journalists can download, edit and reuse for their own projects and output.

Answering a question from the floor about the business model, Alexei Nikolov, managing director of Russia Today, said it was to “promote the channel” on a global scale.

The site includes “stock footage” as well as video covering specific news events. Xenia Fedorova, head of the department of promotion and development of media projects for the broadcaster, explained that all the footage comes with multilingual scripts and shotlists.

She added that the website has more than 9,000 news channels already registered and using footage “on a daily basis”.

I spoke to her more at the end of the session about the decision to go down the free distribution route, their attribution methods and to find out whether there are plans in the pipeline to monetise the platform.

There are of course other platforms out there offering video content to journalists, such as the UK-based Video News Agency and also in 2009 Al Jazeera opened up its footage under creative commons licensing.

#news2011: Lessons from ‘roadmap for news media’

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Consultant Jim Chisholm gave a jam-packed presentation to the Global Editors Network news summit in Hong Kong today.

His presentation (which I will link to here once it is available) offered plenty of facts and figures about the state of the industry across all platforms, but focused on how improving the approach to digital content can also help provide a secure future for more traditional forms.

Here are just some of the messages I took away from his presentation and comments:

1. We have abandoned circulation

“There is no evidence that the internet is the cause of the circulation decline”, he said. According to the statistics for online given in his presentation the rate of ad spend per hour was £8.20 online but £23.50 in newspapers. And the time spent by the audience consuming media was still top for newspapers, although overall this is in decline.

Television is increasing its share but not time, the amount of time internet is consumed is leveling off. People are not spending more time [consuming news] despite all the platforms available.

Print circulation was also said to maintain a key share of revenues, but he said that it “has been forgotten”.

The reason it’s going down is because nobody cares. It is a really serious problem.

2. Mobile opportunities will be higher than predicted

Chrisholm told the conference that “forecasts suggest by 2017 mobile will deliver around 24 per cent of all digital advertising”, but “the forecasts are wrong”, he said, adding mobile use will be a lot higher.

Mobile is a second evolution.

As well as wireless capabilities mobile offers multimedia and location features that can exploit the personalisation trend. Also looking at tablets, he said growth in this area is “absolutely enormous” adding that Le Monde told him “reading times on tablets are as high as those reading print newspapers”.

3. Newsstands could be the way forward, not paywalls

Put simply, “paywalls will not work”, he told the audience. But the newsstand formula could be the answer.

It will work online if everyone works together [and offers content] all in one place. That is a solution that could work. In a competitive market people can choose to go from one place to another.

4. We need to be more obsessive about analytics

He told the audience of editors that journalists may not like to hear it but “the time has come … we have to be obsessive about analytics.”

Because of our reluctance to take on board the concept of analytics, that’s what’s holding back our ability to develop digital. We are not exploiting the medium in the way it is meant to be exploited.

… The reality is unless traditional news media adopt scientific approach to customer retention and intensity, they’re dead.

In conclusion on the topic of analytics he told the audience of editors “you can all do this,” and added that “tailored content will dramatically transform the industry”.

#news2011: Editors urged to focus on ‘conversation’ and ‘try everything’

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In the first panel session of the Global Editors Network summit in Hong Kong today, which looked at the impact of personalisation and “pro-sumption”, the overriding theme was for media companies to focus on a two-way conversation in order to meet the needs of their consumers.

Dan Gillmor, director of the Knight Center for Entrepreneurial Journalism in the US, described the ecosystem as “more diverse”, adding that news outlets need to change their attitude “from knowing everything, or pretending to know everything, and imagining their role as more of a guide”.

He cited the Guardian’s open newslist project as an example of community engagement which makes “perfect sense”, but later added that the involvement of the audience in journalism would need to differ based on the specific case or project.

In some cases the audience can vote and make decisions and in other cases they will be part of the process in a different way and in some cases journalists will do the job they are trained to do and then get things from the audience. There are many ways to get the audience into this process. Not all are co-decisions but collaboration in a variety of ways.

He also called on editors to engage in a conversation with those working outside the journalism sphere, urging them to “be very willing to use ideas from people not involved in journalism”.

Fellow panel member Robert Amlung, head of digital strategy at ZDF TV in Germany, also spoke of the importance of community involvement and the development of the conversation in television specifically to a two-way process.

I do trust the audience … We’re not letting the audience decide then dictate. As journalists we have our position, our ethics, all this we bring to the conversation and this will enrich the conversation and I still think journalists have something to contribute. It’s two-way, we will get something back. We get more feedback and when we do it right it will enhance quality.

During his presentation he discussed the array of platforms now being used to access content, but added that while there are these new windows for content to be seen through, “the old world” and its communities must not be forgotten.

New possibilities arise but the old world remains strong. Classical traditional media is still very much used … even newspapers are quite profitable today. It would be nonsense to talk about the demise of other media.

Sourcefabric promises a free, multi-platform solution for news outlets

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Sourcefabric, a non-profit, has announced it is working on a new platform: Superdesk, an open source newsroom tool designed by journalists that covers the entire journalistic process from source to signal.

When it is released in summer 2012 Superdesk promises to be a tool newsrooms can use to pull in news feeds from social media and APIs, and then output the signal to a range of different platforms, such as television, radio, mobile, tablets and online.

As free software it can be used by organisations of all sizes, from hyperlocal or global, and by print or online. As with Sourcefabric’s other two open source platforms, Superdesk will be accessible through any web browser after being installed on one Linux server.

Although not yet publicly available Superdesk is already being used by new Swiss online-print hybrid paper TagesWoche, launched last month in Basel, 14 months after the city’s liberal Basler Zeitung was sold to investors. By using the platform the news organisation is helping Sourcefabric shape its development.

An announcement from Sourcefabric states:

Superdesk is a newsroom tool made by journalists, for journalists, which will offer new ways to source, manage, verify, process and present the facts behind a story.

Whether you source your news from Reuters or random RSS, stringers or Storyful, citizens or Open Calais tags, Superdesk streamlines your workflow.

It centralises and standardises your content allowing you to move it around the newsroom to other journalists, editors or translators for further editing or sign off. Superdesk will then deliver the finished article to any platform or device – web, mobile, print, radio, television. All will be at your disposal.

Adam Thomas from Sourcefabric told Journalism.co.uk that the software has been developed by journalists who understand exactly how newsrooms work.

We have this ethos of creating once and publishing everywhere to really create efficiency within the newsroom.

Sourcefabric has two existing platforms: Newscoop, a CMS, and Airtime, for radio stations.

Newscoop

Newscoop is a content management system, a demo of which provides a taster. As with Superdesk and Airtime, Newscoop needs to be installed on a Linux server and can then be accessed using any web browser from a device running any OS.

Asked how it differs from WordPress Thomas said:

WordPress is great for blogs and Newscoop is great for newsrooms. It’s built by journalists for journalists and has lots of tools that journalists really like, like workflow hierarchies. It’s multilingual, you can upload to SoundCloud, it’s very friendly to audio and works very nicely with images.

Being multilingual is key for the software, Thomas explained.

We work in a lot of post-conflict areas, a lot of transitional democracies, where a multitude of languages are often spoken, so it is multilingual both in the back end, for the journalists, and also for the front end, so readers can get the news in different languages.

Airtime

Airtime is Sourcefabric’s open source radio automation package. Thomas explained how it works:

It allows radio stations, for free, to download software and set up a professional radio station and manage a media archive, build shows and then output via webstream, by FM or digital.

One of the radio stations using Airtime is West African Democracy Radio, a radio network operating out of Senegal but covering the whole of the West African region.

They use Airtime alongside Newscoop. They get the journalists to write the articles on Newscoop, they take these and prepare them as scripts, give them to the radio shows who then broadcast via Airtime.

Airtime records automatically to SoundCloud so then these shows are recorded to SoundCloud, uploaded to the web, and then shared by Facebook and Twitter.

Sourcefabric launched in its current form, as a non-profit organisation, in April 2010 but the seeds of the organisation and platforms date back as far as 1999, when a team first started creating digital newsrooms.

The current incarnation of the organisation has bases in Europe and North and South America: in Prague, Berlin, Toronto, Warsaw, Guatemala, Serbia and Minsk.

Thomas said:

The software is actually only seven months old. We’ve re-factored and made new versions, we’ve renamed them so these are new products. We have really tailored then for the web and for modern journalism.

Romenesko resigns from Poynter over attribution complaint

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One of the most high-profile US media bloggers, Jim Romenesko, has resigned his post at media standards non-profit Poynter after questions were raised about his use of verbatim quotes.

Erika Fry, an assistant editor at the Columbia Journalism Review, contacted Poynter’s Julie Moos to point out that Romenesko was consistently using passages of text verbatim from pieces he was writing about without using quotation marks.

It should be made clear that he was prominently linking to the source material, but Moos said that this posed the risk that the words “may appear to belong to Jim when they in fact belong to another”.

This style represents Jim’s deliberate choice to be transparent about the information’s origins while using the source’s own words to represent his or her work. If only for quotation marks, it would be exactly right. Without those quotation marks, it is incomplete and inconsistent with our publishing practices and standards on Poynter.org.

Romenesko has been writing for Poynter for 12 years and – according to Moos – the practice has been “extensive”, with spot checks going back to 2005 showing “multiple examples”.

Part of the problem was that Romenesko was allowed to publish his posts straight to the Poynter website without being subbed. He was the only staffer to be allowed to do so, and although other editors at Poynter read his work and the original pieces, Moos said, none noticed the duplication.

Romenesko’s initial offer of his resignation, after being contacted by Moos about the practice, was refused, but a subsequent offer has now clearly been accepted.

Moos noted in her post that some may find Romenesko’s practice “entirely acceptable and disagree that it is unclear or incomplete”, while some may find it “abhorrent and a journalistic sin”.

What do you think? Let us know on Twitter @journalismnews or in the comments below, or by email to joel at journalism.co.uk.

Editors Blog | Journalism.co.uk

Online journalism news

Category Archives: Online Journalism

Poynter: NY Times introduces unmoderated comments for ‘trusted commenters’

#news2011: Russia Today on raising awareness through its FreeVideo platform

#news2011: Lessons from ‘roadmap for news media’

#news2011: Editors urged to focus on ‘conversation’ and ‘try everything’