Category Archives: Online Journalism

London riots: Five ways journalists used online tools

Since riots started in London on Saturday, 6 August, journalists – and many non-journalists, who may or may not think of themselves as citizen reporters – have been using a variety of online tools to tell the story of the riots and subsequent cleanup operation.

Here are five examples:

1. Maps

James Cridland, who is managing director of Media UK, created a Google Map – which has had more than 25,000 views.

Writing on his blog (which is well worth a read), Cridland explains how and why he verified the locations of riots before manually adding reports of unrest to his map one by one.

I realised that, in order for this map to be useful, every entry needed to be verified, and verifiable for others, too. For every report, I searched Google News, Twitter, and major news sites to try and establish some sort of verification. My criteria was that something had to be reported by an established news organisation (BBC, Sky, local newspapers) or by multiple people on Twitter in different ways.

Speaking to Journalism.co.uk, he explained there was much rumour and many unsubstantiated reports on Twitter, particularly about Manchester where police responded by repeatedly announcing they had not had reports of copycat riots.

A lot of people don’t know how to check and verify. It just shows that the editor’s job is still a very safe one.

Hannah Waldram, who is community co-ordinator at the Guardian, “used Yahoo Pipes, co-location community tools and Google Maps to create a map showing tweets generated from postcode areas in London during the riots”. A post on the OUseful blog explains exactly how this is done.

Waldram told Journalism.co.uk how the map she created last night works:

The map picks up on geotagged tweets using the #Londonriots hashtag in a five km radium around four post code areas in London where reports of rioting were coming in.

It effectively gives a snapshot of tweets coming from a certain area at a certain time – some of the tweets from people at home watching the news and some appearing to be eyewitness reports of the action unfolding.

2. Video

Between gripping live reporting on Sky News, reporter Mark Stone uploaded footage from riots in Clapham to YouTube (which seems to have inspired a Facebook campaign to make him prime minister).

3. Blogs

Tumblr has been used to report the Birmingham riots, including photos and a statement from West Midlands Police with the ‘ask a question’ function being put to hugely effective use.

4. Curation tools

Curation tools such as Storify, used to great effect here by Joseph Stashko to report on Lewisham; Storyful, used here to tell the story of the cleanup; Bundlr used here to report the Birmingham riots, and Chirpstory, used here to show tweets on the unravelling Tottenham riots, have been used to curate photos, tweets, maps and videos.

5. Timelines

Channel 4 News has this (Flash) timeline, clearly showing when the riots were first reported and how unrest spread. Free tools such as Dipity and Google Fusion Tables (see our how to: use Google Fusion Tables guide) can be used to create linear (rather than mapped) timelines.

If you have seen any impressive interactive and innovative coverage of the riots please add a link to the comments below.

#Tip of the day from Journalism.co.uk – simplifying investigations

Over on the HelpMeInvestigate blog Paul Bradshaw has compiled an incredibly useful list of five ways to simplify investigations. The tips include writing a hypothesis, breaking down the process into more manageable tasks and keeping a record. He also offers plenty of tools and resources to help put these tips into action.

Tipster: Rachel McAthy

If you have a tip you would like to submit to us at Journalism.co.uk email us using this link – we will pay a fiver for the best ones published.

Journalisted Weekly: Breivik in court, Winehouse funeral and Olympics countdown

Journalisted is an independent, not-for-profit website built to make it easier for you, the public, to find out more about journalists and what they write about. It is run by the Media Standards Trust, a registered charity set up to foster high standards in news on behalf of the public, and funded by donations from charitable foundations. Each week Journalisted produces a summary of the most covered news stories, most active journalists and those topics falling off the news agenda, using its database of UK journalists and news sources.

Breivik in court, Winehouse funeral and Olympics countdown

for the week ending Sunday 31 July

  • Norway remains prominent in the aftermath of the terror attacks
  • Amy Winehouse (in the week of her funeral) and the Olympics (with a year to go) also covered lots
  • Cyprus’ credit rating, ITV’s profits and South Korean landslides covered little

Covered lots

  • Anders Behring Breivik, making his first court appearance after twin terror attacks in Norway, 513 articles
  • Olympic countdown, with one year until London 2012, 309 articles
  • Amy Winehouse, whose funeral took place this week, 250 articles
  • President Obama and House Speaker Boehner address the nation as the US debt crisis deepens, 175 articles

Covered little

Political ups and downs (top ten by number of articles)

Celebrity vs serious

Arab spring (countries & current leaders)

Who wrote a lot about…’Famine in Somalia’’

Mike Pflanz – 5 articles (Daily Telegraph), Mark Tran – 3 articles (The Guardian), Emily Dugan – 3 articles (The Independent), Daniel Howden– 3 articles (The Independent)

Long form journalism

Sign up to the campaign for a public inquiry into phone hacking at hackinginquiry.org
Visit the Media Standards Trust’s new site Churnalism.com – a public service for distinguishing journalism from churnalism
Churnalism.com ‘explore’ page is available for browsing press release sources alongside news outlets
The Media Standards Trust’s unofficial database of PCC complaints is available for browsing at www.complaints.pccwatch.co.uk

For the latest instalment of Tobias Grubbe, journalisted’s 18th century jobbing journalist, go to journalisted.com/tobias-grubbe

Journalisted Weekly: Phone hacking, Eurozone, Norway, Somalia and Stepping Hill Hospital

Journalisted is an independent, not-for-profit website built to make it easier for you, the public, to find out more about journalists and what they write about. It is run by the Media Standards Trust, a registered charity set up to foster high standards in news on behalf of the public, and funded by donations from charitable foundations. Each week Journalisted produces a summary of the most covered news stories, most active journalists and those topics falling off the news agenda, using its database of UK journalists and news sources.

Phone hacking, Eurozone, Norway, Somalia, Stepping Hill Hospital and more

for the week ending Sunday 24 July

  • An unprecedented ‘covered lots’ section – the Journalisted team have rarely seen such a busy news week
  • Phone hacking, Eurozone crisis, Norway terror attacks, Somalia, Stepping Hill Hospital and the Space Shuttle Atlantis all covered lots
  • General Petraeus stepping down and four Kenyans winning the right to sue the UK government covered little

Covered lots

  • The phone hacking scandal continues to unfold, 1258 articles (including the Murdochs undergoing a select committee grilling, 346 articles, and David Cameron setting out the terms of the Leveson Inquiry, 89 articles)
  • The Eurozone crisis, 455 articles
  • Terror attacks in Norway, carried out by right-wing extremist Anders Behring Breivik, claim over seventy lives, 168 articles
  • Famine in Somalia worsens despite increased foreign aid, with Britain giving £90m, 137 articles
  • The suspicious deaths of patients at Stepping Hill Hospital, Stockport, with a nurse charged with causing damage with intent to endanger life, 115 articles
  • The Space Shuttle Atlantis returns home to the Kennedy Space Centre for the last time, 79 articles
  • Singer Amy Winehouse, found dead at her Camden home on Saturday afternoon aged just 27, 107 articles
  • Artist Lucian Freud dies aged 88, 69 articles

Covered little

  • General Petraeus hands over command in Afghanistan to General John R. Allen, 3 articles
  • Four Kenyans, who claim they were tortured during Mau Mau uprisings, win the right to sue the UK government, 18 articles
  • The Princess Diana Memorial Fund to close after fourteen years, 3 articles

Political ups and downs (top ten by number of articles)

Celebrity vs serious

  • Zara Phillips, the Queen’s grand-daughter, who marries rugby player Mike Tindall this Saturday, 19 articles vs. Judge finds that undercover police officer Mark Kennedy acted unlawfully, 16 articles
  • Wendi Deng stands up for her husband, Rupert Murdoch, at the select committee, 104 articles vs. the UK hands over control of Helmand’s capital, Lashkar Gah, to Afghan forces, 48 articles
  • The Duchess of Cambridge’s wedding dress goes on display at Buckingham Palace, 35 articles vs. Prince Andrew steps down as the UK’s trade envoy, having been criticised over his links to a controversial businessmen, 27 articles

Arab spring (countries & current leaders)

Who wrote a lot about…’The Norway terror attacks’

Peter Beaumont – 6 articles (The Guardian/The Observer), Andrew Ward – 5 articles (Financial Times), Mark Townsend – 5 articles (The Guardian), Tim Lewis – 4 articles (WalesOnline), Roger Boyes – 4 articles (The Times), Tom Peterkin – 3 articles (Scotland on Sunday), Duncan Gardham – 3 articles (Daily Telegraph)

Long form journalism

Sign up to the campaign for a public inquiry into phone hacking at hackinginquiry.org
Visit the Media Standards Trust’s new site Churnalism.com – a public service for distinguishing journalism from churnalism
Churnalism.com ‘explore’ page is available for browsing press release sources alongside news outlets
The Media Standards Trust’s unofficial database of PCC complaints is available for browsing at www.complaints.pccwatch.co.uk

For the latest instalment of Tobias Grubbe, journalisted’s 18th century jobbing journalist, go to journalisted.com/tobias-grubbe

Andy Rutledge: What works and what doesn’t in news site design

US-based designer Andy Rutledge has written an excellent post on what works and what doesn’t when it comes to news site design and navigation. It is a must read for anyone remotely interested in how to present news on desktops and mobile.

You need to click though to this post in order to see all his comments when he describes what is wrong with the New York Times site. Here are a few points he makes after considering a number of digital news contributions.

  • Headlines should describe, inform, and be powerful. They should be the workhorse of the publication.
  • There is no ‘edition’. All news is global. All news is local. ‘Global Edition’ and ‘Local Edition‘, etc… are non sequiturs. Navigation and filters should be rational and easy to use.
  • There is no ‘most popular’ news. There is news and there is opinion and they are mutually exclusive. Popularity of stories is something not contextual to news sites, but to social media sites.
  • News is not social media. If it is, it fails to be news.
  • Those whose news reporting is of low quality avoid the marketplace and instead concentrate on the mob/opinion arena.

Rutledge goes on to make a case for charging for content saying “quality news is valuable” and “must therefore have a cost”. He then questions journalistic content.

Regarding content strategy and mechanism, today’s ‘news’ is rife with irrelevancies and distractions. Part of this is due to the news industry’s abandonment of actual journalism, but much of it is due to thoughtless promotional strategy and pathetic pandering. I suggest that digital news acquire a responsible and more usable approach. For instance:

  • ‘Featured’ sections are irrelevant, opinion-shaping editorial promotion; not news.
  • Headlines matter and can be scanned; intro text does not and compromises scanning.
  • Author, source, and date/time are important.
  • Opinion or Op Eds are distinct from news.
  • Article ratings or ‘likes’ are irrelevant in the context of news.
  • Comments are not contextual to news, but to social media
  • Media types (video, gallery, audio) are not sections. These are simply common components of each story.

The full post is at this link

Hat tip: The Next Web

Forbes: Times and NY Times paywall figures compared

Forbes reports on encouraging subscriber stats for the New York Times, the second set of figures released since it went behind a porous paywall in March.

Since then, the paper has amassed some 224,000 digital-only subscribers. Another 57,000 subscribe to replica editions delivered on e-readers like the Kindle and the Nook. On top of that, there are the 100,000 people getting e-subscriptions sponsored by Lincoln.

Jeff Bercovici goes on to compare the NY Times with the Times.

The Times of London launched its own, very different pay model about nine months before the [New York] Times. (Briefly: the Times [of London] has an impermeable paywall, while the New York Times uses a metered system that allows non-subscribers 20 free pageviews a month.) It only recently hit the 100,000 mark. The Times of London is smaller, but not all that much so: it has a weekday circulation of about 500,000 and a Sunday circulation of 1.2 million, versus 900,000 and 1.3 million for the [New York] Times.

Importantly, the [New York] Times managed to add a new leg to its business without significantly cannibalising its existing web audience. [The site] averaged 33 million unique visitors per month in the second quarter, in line with its average for the preceding 11 months, said CEO Janet Robinson on a call with analysts.

Forbes’ full post goes on to explain the challenges facing the New York Times.

Journalisted Weekly: (More) phone hacking, the Eurozone Crisis and the Beckham baby

Journalisted is an independent, not-for-profit website built to make it easier for you, the public, to find out more about journalists and what they write about. It is run by the Media Standards Trust, a registered charity set up to foster high standards in news on behalf of the public, and funded by donations from charitable foundations. Each week Journalisted produces a summary of the most covered news stories, most active journalists and those topics falling off the news agenda, using its database of UK journalists and news sources.

for the week ending Sunday 17 July

  • The phone hacking scandal still dominates the news, but violence in Northern Ireland and the Eurozone Crisis also get a look-in
  • Harper Seven Beckham scores lots of coverage
  • The Libyan rebel TNC gaining official recognition and more Olympics ticket controversy covered little

Covered lots

  • The News International phone hacking scandal continues, with new resignations, new victims, and a shift of focus onto the Metropolitan Police Service, 1,310 articles
  • The Open, held at Royal St. George’s, Sandwich, Kent, won by Northern Irish golfer Darren Clarke, 357 articles
  • Eurozone countries undergo stress tests to see if they could withstand another financial crisis, 79 articles
  • New bouts of violence in Northern Ireland after Orange Order parades, 41 articles

Covered little

  • Theresa May announces that UK terror threat has been reduced to ‘substantial’, 12 articles
  • More Olympics tickets controversy, as around 700 people get charged twice for their tickets, 4 articles
  • The Libyan rebel Transitional National Council is officially recognised by world powers as the ‘legitimate governing authority’, 6 articles

Political ups and downs (top ten by number of articles)

Celebrity vs serious

  • New addition to the Beckham family Harper Seven, 81 articles vs. rush hour bombing in Mumbai, a terrorist attack killing 17 and injuring 131, 34 articles
  • The Apprentice final, which saw inventor Tom Pellereau win a £250,000 investment from Lord Sugar, 45 articles vs. new European regulations on fishing quotas, 22 articles
  • Mr and Mrs. Weir of Ayrshire win £161m on the EuroMillions lottery, 49 articles vs. Pink Floyd guitarist’s son Charlie Gilmour gets 16 months in jail for his actions at the student protests, 32 articles

Arab spring (countries & current leaders)

Who wrote a lot about…’The Eurozone Crisis’

Nick Fletcher – 8 articles (The Guardian), Richard Milne – 7 articles (Financial Times), Hugo Duncan – 7 articles (Daily Mail), Peter Spiegal – 6 articles (Financial Times), Juliet Samuel – 5 articles (City AM), Peter Garnham – 5 articles (Financial Times), Julia Kollewe – 4 articles (The Guardian)

Long form journalism

Sign up to the campaign for a public inquiry into phone hacking at hackinginquiry.org
Visit the Media Standards Trust’s new site Churnalism.com – a public service for distinguishing journalism from churnalism
Churnalism.com ‘explore’ page is available for browsing press release sources alongside news outlets
The Media Standards Trust’s unofficial database of PCC complaints is available for browsing at www.complaints.pccwatch.co.uk

For the latest instalment of Tobias Grubbe, journalisted’s 18th century jobbing journalist, go to journalisted.com/tobias-grubbe

Traffic from LinkedIn to BBC News jumps tenfold in six months

Traffic from LinkedIn to BBC News has jumped from around 20,000 referrals in January to over 200,000 in June, the BBC has revealed.

“Referrals from LinkedIn have increased rapidly over the past few months, but they’re nowhere near the level of referrals we get from Twitter,” a spokesperson from the BBC told Journalism.co.uk.

“Indeed in June, LinkedIn was still behind Facebook, Reddit, Twitter, StumbleUpon and Drudge Report in terms of referrals.”

The figures suggest the dramatic rise in LinkedIn referrals – from 41,278 in April to 164,869 in May – is due to LinkedIn Today, LinkedIn’s aggregation news site which launched in March.

LinkedIn Today has been attributed by TechCrunch as the reason why LinkedIn is now a more important traffic driver than Twitter for its site. Those stats that have been further debated in an article on TechCrunch this week, which questions LinkedIn as a traffic driver as it is powered by Twitter. “Get rid of the tweet and you get rid of the referral traffic,” the article states.

The LinkedIn share button being added to many news sites also deserves recognition as a traffic driver.

Line graph of Twitter and LinkedIn referrals to BBC News. Click on the visualisation to see exact the figures.

LinkedIn Today features industry news for sectors such as ‘online media’, ‘public relations’ and the ‘publishing industry’.

LinkedIn users can also follow particular news sites, such as BBC News, the fourth most popular website in the UK, and the only UK-owned website out of the top four. It is curated by people within that industry based on shares on Twitter and LinkedIn. So a story becomes top story when enough people within the industry retweet and share it.

In order to become news source on LinkedIn today, news sites must contact LinkedIn’s business development team.

BBC News may have received a boost from LinkedIn Today but unlike for TechCrunch, which is a great fit for LinkedIn with its mix of technology and business news, the BBC site has a much wider scope. That is perhaps why the stats show that last month Twitter provided five times as many readers to BBC News, with more than one million referrals a month.

There is more on LinkedIn and how journalists can get the most out of the social network in this week’s podcast.

Journalisted Weekly: News of the World, Space Shuttle and Harry Potter

Journalisted is an independent, not-for-profit website built to make it easier for you, the public, to find out more about journalists and what they write about. It is run by the Media Standards Trust, a registered charity set up to foster high standards in news on behalf of the public, and funded by donations from charitable foundations. Each week Journalisted produces a summary of the most covered news stories, most active journalists and those topics falling off the news agenda, using its database of UK journalists and news sources.

The News of the World, Space Shuttles and Harry Potter

for the week ending Sunday 10 July

  • The News of the World, phone hacking and the Atlantis Space Shuttle grip the headlines
  • The final Harry Potter film enchants the media
  • South Sudan gaining independence and Berlusconi’s bribery pay-outs covered little

Covered lots

  • The demise of the News of the World, which published its last issue on Sunday after 168 years in print, 605 articles
  • The final Harry Potter film, ‘Harry Potter and the Deathly Hallows Part 2,’ which premiered in London on Thursday, 10 years after the first film was released, 118 articles
  • The Atlantis Space Shuttle landing at the International Space Station for the last time, 69 articles

Covered little

  • South Sudan gains independence, following decades of conflict with the North in which around 1.5 million people died, 54 articles
  • 59 dead and more still missing, many of them children, after a cruise ship sank on Russia’s Volga river, 6 articles
  • Silvio Berlusconi’s firm, Fininvest, to pay 560million euros for bribery, 3 articles

Political ups and downs (top ten by number of articles)

Celebrity vs serious

Arab spring (countries & current leaders)

Who wrote a lot about…’phone hacking’

Roy Greenslade – 12 articles (The Guardian), Ben Fenton – 12 articles (The Financial Times), Salamander Davoudi – 11 articles (The Financial Times), George Parker – 11 articles (The Financial Times), Dan Sabbagh – 7 articles (Freelance), Katherine Rushton – 7 articles (The Telegraph), Ian Burrell – 6 articles (The Independent)

Long form journalism

Sign up to the campaign for a public inquiry into phone hacking at hackinginquiry.org
Visit the Media Standards Trust’s new site Churnalism.com – a public service for distinguishing journalism from churnalism
Churnalism.com ‘explore’ page is available for browsing press release sources alongside news outlets
The Media Standards Trust’s unofficial database of PCC complaints is available for browsing at www.complaints.pccwatch.co.uk

For the latest instalment of Tobias Grubbe, journalisted’s 18th century jobbing journalist, go to journalisted.com/tobias-grubbe

‘Perfect timing’ for HuffPo UK, says Alastair Campbell

The Huffington Post is launching in the UK at the perfect time, says Alastair Campbell.

Speaking at Millbank Tower on a panel for the official launch event, Campbell said the British public are facing up to what newspapers have become – positioning Arianna Huffington’s news website in the perfect place to cause disruption.

Newspapers in this country are going further and further down the barrel until they reach the bottom, like the Sun. We’ll still have newspapers in future, there’ll just be fewer of them.

The panel (moderated by Richard Bacon) comprised of HuffPost founder Arianna Huffington, Kelly Osbourne, Jon Gaunt, Celia Walden and Shami Chakrabarti. Key themes that emerged throughout the debate were phone hacking, superinjunctions, the public perception of journalism and the issue of trust.

Huffington responded to claims from Toby Young that the launch was ill-timed by saying the website has “a phenomenal reach”, and its social nature would set it apart from other more well established UK sites.

Huffington Post is a combination of constant updates. It’s not about sitting on the couch and passively consuming, it’s about constantly passing on information, sharing and liking.

We employ 1,300 journalists, editors and reporters, but ulimately Huffington Post is a platform for our 9,000 bloggers. We promote linking, original reporting and making information available, people blog for us because they can use our huge audience and because they have something to say.

Jon Gaunt agreed with this, saying Huffington endeared herself to her bloggers by making her website very open. But he also criticised many newspapers’ forays into digital journalism.

Lots of newspaper websites are useless, because they’re made and look like newspapers. They’re created by people who’ve worked in newspapers their whole lives, and look terrible.

One thing the panel agreed on was the issue of trust and the role it would play in the future development of journalism. Summing up, Campbell said:

The single most important piece of communication regarding the death of Osama Bin Laden was still Barack Obama’s words, despite the thousands of articles written about the event.

Politicians still have ability to set the agenda, but people don’t trust politicians, journalists or economists – we still trust each other.

That’s why social news works – we talk to people we trust.