Category Archives: Handy tools and technology

Five tips from a radio journalist who reports solely from an iPhone and iPad

For the past 18 months Neal Augenstein, a reporter with Washington DC’s all news radio station WTOP, has carried out all his field reporting from his iPhone and iPad.

Like many radio reporters Augenstein is also shooting and editing video, taking photos and tweeting from the scene of news stories he covers. All the audio, video, audio, photos and scripts he produces are created and edited on his two devices.

A year and a half in, we spoke to him to find out how he is finding the experience. He said he finds the iPhone more valuable than the iPad and tends to produce his live and pre-recorded audio reports on his phone, but writes scripts on his tablet.

Asked how it has changed his job, Augenstein told Journalism.co.uk:

It’s certainly made things a lot easier for me in terms of being able to put my laptop away and all the heavy equipment such as the cables, microphones, recorders, all the cameras that I was using.

There are some challenges to that, for instance, how do you put an iPhone on a podium for a news conference?

Another hurdle he has had to overcome is how to cope with the iPhone being susceptible to wind noise.

So what are his tips on apps and techniques for this form of reporting?

1. 1st Video – Augenstein uses this video recording and editing app for both his video and audio work. It allows multitrack editing and sharing but those familiar with PC or Mac audio and video editing will need to learn a few new swipes and pinches. Here is Journalism.co.uk’s guide on how to shoot and edit video using this app.

2. Ustream – He uses Ustream for livestreaming video, often in breaking news situations. Other app options for free livestreaming include Bambuser and Qik.

3. Skype is used by Augenstein for live reporting, rather than a phone line. He says he finds Skype “a robust way to communicate for a live report”.

One of our goals is the elimination of cell phone-quality recordings from our broadcasts.

Another recommendation from Augenstein was to take the audio from a live video stream, although you cannot have a two-way interview, between the reporter and studio presenter (although you could perhaps do this if you had two phones, one to livestream from and one to listen to the presenter, or if you have a radio to hear the station output, providing there was no delay in transmission).

4. Camera Plus – The WTOP reporter uses this app, also available for Android and BlackBerry, to tweak and edit photos.

5. Spend wisely. Augenstein uses the iPhone’s built in microphone.

There are ways you can plug in other microphones but my goal is trying to minimise the amount of accessories that I need.

As for setting up shots, Augenstein has got a Gorilla iPhone tripod, but opts for handheld shooting for video.

As a radio station our video does tend to be rather rudimentary. Getting a steady shot is important but our web videos are generally not produced, voicetracked packages. What we’re trying to do is work on the synergy between the on air product and the website and the social. If the radio report has sound bites of a person speaking, the website and the video is supposed to complement rather than duplicate what is in the report.

He has looked into the services provided by two companies, Tieline and Comrex, which allow you to broadcast live from a phone. Both options require relatively expensive kit to allow the audio to input via a channel on the radio mixing desk.

I have found, unfortunately, to this point that getting a good connection is difficult. Wifi is always a better-sounding connection than 3G or 4G and in breaking news situations you often don’t have optimal situations.

Since he locked away his cables, cameras and microphones in February 2010, Augenstein has seen his report turn around time decrease.

What used to take 30 minutes to create a fully-produced report I can now do in 10 minutes.

The sound quality is probably is only 92 per cent as good as broadcast-quality equipment, that’s the number I’ve been estimating, but as it can be tweaked and goes through processing at the radio station, people really can’t tell the difference.

And the most beneficial part of his 18-month iPhone and iPad trial?

It’s a chance to re-think the newsgathering process, which to me is the most exciting part about it.

  • Sign up to attend Journalism.co.uk’s one-day training course in using a mobile for reporting, which is being held in London on 4 November 2011.

Tool of the week for journalists – DocumentCloud, to analyse documents as data

Tool of the week:  DocumentCloud

What is it? A platform to allow you to search and analyse documents as data.

DocumentCloud works by encouraging users to upload documents, it then pushes them through the Thomson Reuters-powered OpenCalais, a “toolkit of capabilities” that can be used by news sites for semantic analysis. Document sharing is good practice that many news desks have adopted and something all journalists should consider to enable data to be shared and searchable.

How is it of use to journalists? Journalists can search for keywords and analyse documents as data.

For example, try searching for “phone hacking” and you are presented with a series of parliamentary reports, the text of speeches and letters contributed by the Guardian, New York Times, the Lens and the Telegraph.

You can then dig deeper, view the documents on a timeline and find related documents.

#ONA11: Essential lessons from the Online News Association conference

The Online News Association’s annual conference and awards took place in Boston at the end of last week.

Here is a round-up of the must-read blog posts which will help you sort though the noise of an event that saw 21,000 tweets sent by around 1,200 journalists.

A two-part post by university lecturer Sue Newhook on the top 10 tech trends is one to read and bookmark. It has links to handy tools and news of developing technologies. Part two of the post is here.

There is also a must-read Storify created by Craig Kanalley, an editor at the Huffington Post, with 13 key takeaways told in 13 tweets.

The 10,000 Words blogs has a series of posts, including on how to find and create an awesome web apps team and be a rockstar data developer, on verifying images and information from social media and this guide explaining how to create visual interactives In news time.

One session heard how ESPN and the New York Times build a second screen for readers, which has been documented on the 10,000 Words blog. The post explains the concept of a second screen:

The second screen is literally what it sounds like — the screen readers look at in addition to the TV. This could be an iPad, a laptop or a phone.

According to [Patrick Stiegman of ESPN] stats about Internet consumers, 85 million Americans consume both TV and the web simultaneously. This provides a huge opportunity for news organisations to serve fans in real time, alongside live events.

One particularly interesting area for UK news sites to consider is how the New York Times, which doesn’t control the first screen, competes with eyes for the second screen.

The post explains how Brian Hamman and Tyson Evans of the New York Times  have observed and outlined the cycle for event coverage online:

1.    Event cycle: What’s happening, how much can I get about the event before it happens?

2.    Analysis cycle: When event is started, what does it all mean

3.    Conversation cycle: What are other people and my social circle saying and how can I chime in?
To accomodate for all three cycles of these major events, the best project to point at is The New York Times’ Oscars coverage, which was a dashboard built with three streams.

And the post explains how you can do it all for free:

If you don’t have a team of developers to spend three months building these tools (as Evans and Hammans spent on the Oscars site), there are free tools you can use to achieve the same thing:

  1. Cover it live widget for the realtime analysis
  2. Free Twitter and Facebook widgets for the conversation elements.
  • If you were unable to take a trip to the US to attend #ONA11, you can learn about key developments in journalism at news:rewired – connected journalism, which takes place in London on 6 October.

Tweet Rewinder, a promising mobile app to allow you to rewind Twitter

SEO expert Malcolm Coles has helped to create Tweet Rewinder, a nifty idea to help you rewind Twitter, according to this post on his blog.

The video below explains how this new mobile web app, now in private beta, allows you to catch up on the tweets sent by people you follow in real time. This could mean catching up on a news story, journalism conference or a TV show. Indeed one of the promoted uses is to follow a hashtag, such as #bbcnews, and replay the Twitter conversation while catching up with the programme on the BBC iPlayer, 4OD, or similar.

Coles, who developed the app with Raak, details which parts of the service are free where users will require a subscription. There are also screenshots to provide a taster. There is also a write up on The Net Web.

Rewinder from Adriaan Pelzer on Vimeo.

Tool of the week for journalists – Batchgeo, for mapping data

Tool of the week: Batchgeo

What is it? A free mapping tool. Simply paste data from a spreadsheet and see it plotted on a map.

How is it of use to journalists? Journalists who cannot code and have no technical knowledge have a wide range of tools available to them for plotting data and creating maps.

You can have a go yourself by copying and pasting data into Batchgeo. Here is a list of the most populous countries in 2100, based on United Nations predictions. (You can see the data displayed as a heat map and find out how to use Google Fusion Tables for mapping.)

Here is a regularly updated spreadsheet on Nato attacks in Libya.

Here is a list of Bristol City Council wifi hotspots.

Hattip: Andy Hume

 

Q&A: Audioboo founder on the riots, Libya and ‘friendly competitor’ SoundCloud

Mark Rock, CEO of Audioboo. Photo by Kate Arkless Gray.

Since it launched in 2009, Audioboo has become widely used by journalists and so-called citizen reporters. You can add a picture and geolocate your Audioboos and simply engage with the community or use it as a audio player in a blog post.

Stephen Fry’s love of the audio recording and sharing platform, as well as the committed community of users have helped to cement it as a popular tool for journalists, and app on the reporter’s phone.

The Guardian listed the top 10 most-listened-to Audioboos back in June. We have been finding out about the latest developments by speaking to Mark Rock, CEO and founder, about Storify, the riots, Libya, its API and his thoughts on “friendly competitor” SoundCloud.

How has Audioboo developed, particularly now Audioboos can be added to Storify stories?

Part of the reason behind Audioboo is that the spoken word has been a really neglected area on the internet. All the innovation has been around music when it comes to audio, and the spoken word is a really evocative and emotional medium for reporting stories. If you just look at the Audioboo trending lists today probably several of the most listened to clips are from Libya.

What we set out to do was to make it as easy as possible for people to report or tell the stories or share an experience. Part of the deal with Storify is to be able to integrate that in a journalistic medium for not only reporting a story but also retaining it for future reference and use.

How was Audioboo used during the riots?

The riots were really interesting in that most of the journalistic output, so the Guardian, the Telegraph, Sky News, were using Audioboo to rebroadcast stuff they had already done.

I think where it really came into its own was people on the ground, with their mobile phones actually recording their experiences and some of the recordings are quite incredible in terms of what you can hear in the background: the riots, the sirens and fires blazing.

It’s a technological experience that even five years ago was not possible. And the audio was uploaded in two, three, four, five minutes of the recording being made and traditionally that would be a day or two days later.

And Libya?

We’ve seen the same in Libya. There are stories there which would probably would not get into a traditional radio broadcast. Very powerful stories, a lot of them done by non-journalists.

There’s a fantastic blogger called Libya17 who phones people up from America, phones people up in Tripoli and throughout Libya, and gets them to recount their stories live and then puts them up to Audioboo [you can hear the Audioboos from feb17voices here]. It’s a fantastic social record, I think.

You’ve opened your API. What are you hoping will come of that?

Even though we have mobile apps and a website, we really see ourselves as a platform to be used and abused.

Part of the Storify use was them accessing our API and just making it very easy for people to drag Audioboos into a Storify story.

We have a public API which does everything that we do so you can pull down clips, search, record, playback. All of that is out there now.

What we have done recently is a couple of things on the mobile front. There is an iPhone plugin. We have taken all our code for recording and playback and put it into a library for iPhone, which if you are an iPhone developer takes you about 20 minutes to integrate into an existing app. That’s been used by about four or five news outfits in Germany and Absolute Radio in the UK has incorporated it into three of its apps. It’s essentially a new way of citizen reporting or radio phone-in but with metadata and photos with location and tags.

What we also did recently is we open-sourced the code for our Android app. Android is a really difficult platform to support when you are a small company because a HTC works differently than a Motorola etc. We’ve actually stuck the entire codebase at github.com so that other developers can continue working on it.

Where do you see Audioboo in relation to SoundCloud?

SoundCloud has actually been going a year longer than us and I know [founders] Alex [Ljung] and Eric [Wahlforss] really well so we are friendly competitors.

SoundCloud is a fantastic system, a lovely website, lovely embed tools but it is 99 per cent music. Alex is a sound guy, loves that, and that shows in the product.

Where Audioboo works is in the spoken word. We’ve always been primarily about that.

Hopefully they can coexist. I know SoundCloud is looking to push much more into other areas of audio. But I think  where we excel is on the stories that audio allows people to tell. Up until now that’s been news stories so we’ve been known as a news platform. We’re rapidly going to push out into other areas, whether its musicians talking about their music or sports people talking about their training, and we should see the result of that fairly soon.

Have you any plans to change the price and accounts structure?

We have a five-minute limit for free accounts. Hopefully soon we are launching a 30-minute account to appeal to podcasters. We think we can convert a good proportion of users to a paid service and that is going to be £50-a-year and with that you get additional stuff like a better iTunes listing and the  ability to post to Facebook pages.

And we have our professional service which is used by BBC London, Absolute and Oxfam, which is much more about the curation and moderation of other people’s content.

Audioboo and SoundCloud have some differences when it comes to the player. Are you planning any developments to yours in the near future?

The commenting on the [SoundCloud] audio player is nice and I think it works for music and I would question as to whether it works that well for news. If I had a bigger team I’d love to have it. SoundCloud is 60 people, we’re five. We have a list of stuff we can do.

Any plans to cope with the problems of iOS native apps (such as the Journalism.co.uk iPhone app) which does not display the Flash Audioboo player in blog posts and news stories?

We currently have a player which, if you have Flash installed, will play in Flash. If you’re on an iPhone or an iPad, it will plays back in HTML5. That’s all in place for the site but where we haven’t got that at the moment is in the embedable player, where you can take the code from the site and put it in your own blog. It’s on a list at the moment. Stay tuned, is all I can say.

Any other developments in the pipeline at Audioboo that we should know about?

We’re continuing to improve the paid product. One of the things we’re doing is bringing back Phone Boo, which allows you to telephone call into the Audioboo website. If you haven’t got a smartphone and you haven’t got access to the web you can just make a telephone call and we record that and put it up on the web. We have partnered with an HD voice telephone provider so if you have an HD enabled phone it will record in infinitely better quality than a telephone call and it also means it integrates quite nicely with Skype.

We launched Boo Mail a couple of weeks ago. That’s the ability to send in a file by email, a bit like Posterous.

And for our Pro users we’re launching pre and post rolls. That is the ability to specify a sting or an ad or whatever you want at the beginning or the end of an Audioboo and that automatically gets stitched on.

Audioboo CEO Mark rock on reporting the riots, Libya and their “friendly competitor” (mp3)

Tool of the week for journalists – Dipity timelines

Tool of the week: Dipity

What is it? A free tool to create interactive timelines.

How is it of use to journalists? For plotting events and linking to content from your news site and others.

Dipity has been around for some time but is well worth a reminder. Back in 2008 the Manchester Evening News plotted the congestion charge coverage; the Liverpool Daily Post told the story of Liverpool being the 2008 European Capital of Culture; and the Guardian and NWN Media’s Evening Leader plotted job cuts.

You can create a timeline that will automatically update via RSS whenever you publish a story with a particular tag, such as this journalism job cuts timeline. (To add an RSS feed go to “show sources” at the bottom of your timeline, click “other” and add your the URL of your feed.)

You can then embed your story and readers can view it as a timeline, flipbook, list or map. Try toggling though the job cuts timeline to see the information displayed in different ways.

Here is a more recent example from Journalism.co.uk on phone hacking and the end of the News of the World. Some of these events were added manually, others via the phone hacking RSS feed.

#Tip of the day from Journalism.co.uk – newspaper lessons in using QR codes to drive traffic

Newspapers interested in how to make use of QR codes (quick reader codes) could take a look at a post on Poynter which details the way six US newspapers have been using QR codes to drive traffic to their websites. By assessing the news organisations’ different approaches, Poynter’s post has some helpful advice for anyone trying to make QR codes, which allow users to scan a printed code with their smartphone to take them to a specific web page, work for them. One advantage of a QR code as opposed to a printed link is the ability to monitor the traffic from the code.

The post advises:

Be sure to provide information on how to use the codes.

[Danny Sanchez, online content manager at the Ft. Lauderdale Sun-Sentinel] suggests putting production rules in place for the codes, making them no smaller than ¾” x ¾” and keeping them off the fold, “which makes it maddeningly difficult to scan”. Editors at the Sun-Sentinel also provide a standard URL redirect next to the code, for those who can’t or won’t scan it.

Creative examples in the post include that of the Washington Post, which has been putting QR codes on “could-be-viral stories” to let readers share them on their Facebook page or the Palm Beach Post, which used a QR code to link to an interactive quiz that let people take five sample questions from the Florida Comprehensive Assessment Test given to eighth grade students.

Poynter’s full post is at this link

Tipster: Sarah Marshall

If you have a tip you would like to submit to us at Journalism.co.uk email us using this link – we will pay a fiver for the best ones published.

Wall Street Journal uses Foursquare list feature for hurricane evacuation centres

As Hurricane Irene lashed the east coast of the US at the weekend, the Wall Street Journal used Foursquare’s recently-launched tip lists feature to provide details of the locations of New York City evacuation centres.

The tip lists were launched on 15 August and were used by the WSJ for a breaking news story less than a fortnight later.

Users of Foursquare, the mobile phone app and social network which has 10 million members worldwide, can check-in and share their location with their friends and contacts by using the WSJ’s NYC Hurricane Evacuation Centers Foursquare list.

A total of 130 people follow the evacuation centres on Foursquare, a low number when compared to other networks (the New York Times @NYTLive Twitter account accrued 22,000 followers in three days when reporting on the hurricane), but the WSJ’s innovative use of lists is another example how news publishers can interact with readers.

Eric Friedman, director of business development at Foursquare, told Journalism.co.uk how the WSJ list works:

This is a page that the Wall Street Journal can administer and actually people can follow the list, which is a great way for them to interact with their current fan base on Foursquare and also as resource for anyone else for a quick way to develop something that was extemely helful in a potentially very damaging storm.

Friedman went on to explain another way in which the WSJ has used the platform.

It’s a way for them to build a following on a new network, which is Foursquare, and for them to get really timely and relevant information attached to a place.

In the past they’ve use [their Foursquare page] to attach breaking news to a place, when something is going on in Times Square, for example. They’ve also used it in a way which is very interesting, for past historial events to let someone know “hey, I’m at the Brooklyn Bridge”, here’s what happened at this time on this date many, many years ago. So it’s a way of bringing the old Journal information to the forefront as well as a way bringing new information to someone in a breaking way.

Mashable has more information on user-generated tip lists allowing users to create crowdsourced lists.

Tool of the week for journalists – ifttt, a promising app for dealing with data

Tool of the week: ifttt, shorthand for “if this then that”.

What is it? This tool is still in private beta but it is worth applying for an invitation and waiting to see when it goes public as it promises interesting possibilities for journalists.

The best way to understand it is to read this description of ifttt, which explains that the tool works on the premise of “if this then that” or “when something happens (this) then do something else (that)”.

The ifttt site explains it clearly:

Here is an example of a task that tweets every new bookmark from my Delicious account tagged “tweet”:

The ifttt blog offers further explanation:

ifttt isn’t a programming language or app building tool, but rather a much simpler solution. Digital duct tape if you will, allowing you to connect any two services together. You can leave the hard work of creating the individual tools to the engineers and designers. Much like in the physical world when a 12-year-old wants a lightsaber, cuts the handle off an old broom and shoves a bike grip on the other end, you can take two things in the digital world and combine them in ways the original creators never imagined.

A quick look at ifttt on Twitter will give you a sense of what is happening in the development of the tool.

How is it of use to journalists?

It could be extremely useful to journalists, for example, by providing a simple way to capture data from existing online platforms, and also to anyone who wants to set up automated posts.