Category Archives: Comment

Jon Bernstein: Free is just another cover price

Apocryphal perhaps, but the story has it that Rupert Murdoch always wanted to charge for thelondonpaper.

When News International’s big boss was shown a dummy copy prior to the September 2006 launch, he apparently declared that the paper would easily justify a 10p cover price.

James Seddon, a member of thelondonpaper launch team, who recounts the tale on this blog, concludes:

“If he didn’t get ‘free’ then, it’s no surprise he dropped the paper when times were tough.”

Given Murdoch’s current fixation with finding a way to generate revenue online, it would be tempting not only to conflate thelondonpaper decision with a general trend towards paid-for content, but also to assume the paper’s demise sounds the death knell for freesheets.

So let’s be clear about a few things:

  • thelondonpaper didn’t fail because it was free
  • it didn’t lose £12.9 million in a year because it was free
  • a 10p cover charge would not have saved it
  • its free-to-view website isn’t closing because it’s a threat to Rupert Murdoch’s paid-for plans.

Oh, and:

  • the freesheet isn’t dead

All newspapers, and the bulk of broadcast media around the world, adopt an ad-funded business model.

In some cases advertising subsidises the cost of production and the consumer pays a competitive price.

In other cases advertising covers those costs completely and the consumer gets to read, watch or listen gratis.

In both cases the advertiser is paying for the eyeballs and the reader, viewer or listener gets content for a fraction (or none) of the real running costs of the media business.

Rather than two distinct models, there’s a continuous line that runs from commercial radio, trade publications and freesheets to subscription satellite channels, consumer magazines and national newspapers.

Whether the content is free or has a nominal price attached is something of a moot point.

As web strategist Jeff Sonderman argued earlier this summer “newspaper folk haven’t actually charged for content since the 1830s.”

It was during that decade that subscribers stopped bearing the full cost of putting the paper together. Typically, says Sonderman, newspaper prices fell from six cents to one cent.

At a stroke, access to newspapers was no longer limited to those who could afford the luxury. He notes:

“For about 180 years, the retail price of a newspaper has never reflected the total cost of assembling and producing it. Any paper that tried to charge such a price (6x more) would lose circulation and be undercut by correctly priced competing papers.”

Murdoch’s 10p cover charge wouldn’t have saved thelondonpaper. It certainly wouldn’t have paid for production costs and circulation would not have justified a 500,000 print run.

So, thelondonpaper isn’t closing because the model was flawed, but because News International either couldn’t make it work in the current economic climate or was unwilling to give a paper, still in its infancy, the time it needed to become commercially viable.

Or, as David Prosser neatly put it in last Friday’s Independent:

“The surprise with thelondonpaper is that it has survived this long, especially as the title was launched for no real commercial reason other than to get up the noses of Daily Mail & General Trust, owner of Metro and London Lite.”

This is not the end of the freesheet even if it feels that way right now.

Certainly, London Lite could fold. After all, it too was launched for tactical reasons – a spoiler in a spiralling tit-for-tat between DMGT and News International.

Having effectively achieved those ends, its owners may conclude there’s little point in London Lite overstaying its welcome and queering the pitch for its stablemates.

But if London Lite does go, commuters beware – you’ll still be playing dodge the Metro/City AM/Shortcuts/Sport vendor for some time yet.

After all, free is just another cover price.

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

Comment: Without traineeships going to trainees, how can we get experience?

Ross Davies is a freelance journalist. His work includes bar and pub reviews for viewbirmingham.co.uk and album/gig reviews for thedetour.co.uk, a website dedicated to current music, fashion and art.

These are difficult times for young ,newly-qualified journalists looking for that first break.

In the UK, armed with a degree and preliminary NCTJ [National Council for the Training of Journalists] qualification, we have all pitched our ideas and sent expertly doctored CVs to a seemingly ever-expanding abyss that engulfs the modern day aspiring hack. Read the forums on sites such as this and you will find disgruntled tales of little opportunity, encouragement or reward – a mandatory concession that we have to make or is there a loophole?

Journalism has always been a notoriously tough profession to crack with high competition for trainee posts. We have all tried to garner as much knowledge as possible on work experience placements or articles for the university rag but there comes a time when your CV, rich with such flirtations, feels ready to be sent in application for that first role.

Here comes the problem – it doesn’t seem to be enough. You can picture the scene: you see a job advertisement for a trainee reporter so you scroll down to peruse the job description and specifications which are along the lines of ‘For first jobber with degree and preferably NCTJ trained’. You rub your hands with glee and get to work on a well-crafted covering letter demonstrating your dovetail perfection for the role. You then click send and wait for the good news.

Well, okay, job applications never follow such formulated paths, but you would think that if you are able to tick every box with regard to candidate specifications that you would stand a decent chance of at least gaining an interview. Wrong.

The global recession does not warrant any more attention than it has already received and of course is an entirely credible reason for job shortages and restricted opportunities, but young hacks must surely nod their heads in frustrated agreement that the familiar reply and opening gambit of ‘We are sorry to inform you but due to the current market..’ is predictable and disheartening. Perhaps worse is the further rationalization that candidates with prior journalistic experience take precedence – rendering the ‘first jobber’ job description disingenuous.

It seems to be that the prospective trainee journalist finds himself in the tricky quandary of being required to run before he can walk. It is accepted that times are tough, but is there much point in advertising trainee jobs if there is little intention of actually allocating them to trainees? Where are we supposed to gain our phantom years of experience if every role in itself requires experience? An even bigger puzzle – what constitutes as experience?

The answer is usually a burgeoning portfolio of articles that signify not only a writer’s depth and style, but also a dedication to journalism as most work experience is unpaid. The question of unpaid work is also a matter for contention creating a dichotomy between budding journalists that consider the byline as sufficient payment in itself and others that feel that any content provided should be financially rewarded, as it is effectively what keeps small magazines and websites in business.

I, like many others, have provided unpaid freelance articles on a number of occasions and in retrospect, have mixed feelings on the subject.

Yes, the leather wallet containing my published work has grown, but when it comes to a job application, is my piece for Poultry World, Heating and Ventilation News going to be enough? Many websites I have written for have long since vanished taking with them a few fading bylines, but still I feel it right to list them on my CV. Why? To demonstrate experience.

So, realising that your journalism career might take a little longer to ignite than expected, you are forced to review your situation whilst possibly taking on some menial job to pay the bills.

The next avenue could well be applying for an internship or work experience placement, again unpaid, at an eminent and respected magazine or newspaper that truly will look good on the CV. Unsurprisingly, there is much competition, but if successful it is worth the wait.

I completed a two-week stint at Record Collector magazine in November 2008 at its offices in West Ealing and came away from the experience with a great sense of fulfillment, knowledge and most importantly, a resolute belief that I truly wanted to be a journalist.

But what now? How many more internships do I have to complete before I have the sufficient experience that editors are looking for? How long will I have to go unpaid for the articles I provide? When will the markets pick up again?

Whatever the answers are, it is undeniable that the journalists of tomorrow are going to need a lot of patience… and luck.

Liz Jones on confessional journalism: “I wouldn’t recommend it to anyone”

Liz Jones, a confessional journalist who needs little introduction, got to plug her book and share the most recent of her woes and pets in an Observer Woman feature yesterday.

Rachel Cooke, who once worked with her, took a shrewd and not exactly flattering look at Jones and the ‘Faustian pact’ the former Marie Claire editor seems to have with her personal columns (eg. an account of her single life in the Sunday Times, the ‘Wedding Planner’ series in the Guardian, and currently in the Sunday Mail.)

Confessional journalism as a trade has generated some criticism lately (Hadley Freeman here, for example; Jill Parkin here, for example); here was our latest chance to find out just why columnists do it. Cooke wrote:

“(…)The trouble is that the kind of writing she does leaves her marooned on a sad little island of self from which there is, apparently, no way back to shore. “I wouldn’t recommend it to anyone,” she [Jones] says. Well, why not stop, then? No one is forcing her to skin herself in public. “I could stop now, but I’ve destroyed lots of things already, so what would be the point? But if I was given the choice again, I probably wouldn’t have written about myself. It’s so difficult!” Difficult? “You have to be very brutal: you have to talk about your failings.”(…)”

In a related aside, that other doyenne of confess all to all, Tanya Gold, took part in BBC Radio 4’s Any Questions last week. Her final comment:  “I despise Twitter – I would like to talk to a real person.” Funny that. Maybe the bride berated by Gold for compiling a wedding list might have liked to receive criticism in person too, rather than via Guardian.co.uk.

What do you think of female-orientated journalism in the UK? Are sections like Observer Woman and Femail necessary or relevant in 2009? Where are the best places to find representative portrayals of female subject matter? The best blogs? Or is there even such a thing as ‘female subject matter’? Journalism.co.uk is pulling together some thoughts for a forthcoming feature. Please do get in touch with yours.

VentnorBlog shows us high-quality hyperlocal reporting with the Vestas story

Remembering a little comparative exercise that Tony Hirst undertook on the OUseful.info blog during the MPs’ expenses revelations, Journalism.co.uk thought it might be illuminating to re-visit Isle of Wight news production on the day of the Vestas case. How did hyperlocal site, the VentnorBlog – not just about the town of Ventnor – treat the Vestas story in comparison to the Isle of Wight County Press Online (in print, it’s weekly) and the national press?

Today’s court adjournment that saw the Danish owners of wind turbine company, Vestas, unable to force workers out of Isle of Wight factory. For the past nine days, about 20 workers have occupied the Vestas Wind Systems plant near Newport, which is due to close on Friday (around 625 workers are set to lose their jobs) but a possession order made at Newport county court today has been delayed until next week, as the company had not properly served papers on the individuals in the building, and the hearing took place prematurely [sources: the Guardian / VentnorBlog].

1. The Guardian

News report and video at this link. Blog post on ‘Vestival’. Other news content from earlier in the day and the week gathered at this link.

2. The Isle of Wight County Press.

A story reporting that ‘Judge denies Vestas eviction order’. The other news link takes us to other related stories, the last of which was printed Tuesday.

3. The VentnorBlog:

Rolling news, updated throughout the day. Eleven updates, lending themselves well to re-tweets (like Journalism.co.uk, the blog uses the TweetMeme button on its posts), posted since this morning including:

  • Video news content. Eg. this segment, with the announcement outside court:

Vestas sit-in: Case Postponement Announced To The Crowd from Ventnor Blog on Vimeo.

Previous coverage of the Vestas story on the VentnorBlog can be found at this link. NB: the VentnorBlog published its Vestival story yesterday lunchtime.

A comment left by ‘Eco T’ on the VentnorBlog is just one of the positive reactions to VB’s coverage:

“I would like to say that Ventnor Blogs coverage has been second to none. The most detailed and accurate report of any news service. I would like to thank ever one at Ventnor blog and hope you keep up the great work.”

The coverage is bitty (as you might expect as a story unfolds) and not necessarily completely balanced (most updates focus on the workers’ perspective), but the VentnorBlog has done an excellent job of providing the islanders (and outsiders) with raw and useful material, showing us how high-quality hyperlocal reporting is done.

Malcolm Coles: Michael Jackson’s kids made the Daily Mail the most visited UK newspaper site in June

This is an edited cross-post from Malcolm Coles’ personal website:

The Daily Mail surprisingly overtook the Telegraph and Guardian in the June ABCes – with more unique visitors than any other UK newspaper.

However it was only 4th in terms of UK visitors. Figures from Compete.com, which tracks Americans’ internet use, suggest that, of the 4.7 million unique users the Mail added from May to June, 1.2 million were from the USA. American and other foreign visitors searching for Michael Jackson’s kids – the Mail tops google.com for a search on this – drove this overseas growth.

US traffic to UK newspaper sites
This is what happened to US traffic for the ‘big three’ UK newspaper websites from May to June, according to Compete.com’s figures:

This dramatic increase in traffic, compared to its rivals, from May to June helps explains how the Mail leapfrogged the Guardian and Telegraph.

Traffic leapt from May to July

Google.com was the main referrer to the Mail – responsible for 22.7 per cent of its traffic. More on this below. Next up was drudgereport.com [a large US news aggregation site], followed by Yahoo.com and Facebook.com.

What was behind this rise in US traffic?
So what led to this sudden increase for the Mail? Compete also shows you the main search terms that lead US visitors to sites.

Top five search terms that lead US visitors to the Guardian

  • Guardian/the guardian: 2.6 per cent
  • Michael Jackson: 0.9 per cent
  • Swine flu symptoms: 0.6 per cent
  • Susan Boyle: 0.6 per cent

Top five search terms that lead US visitors to the Telegraph

  • Michael Jackson: 2.5 per cent
  • Susan Boyle: 0.8 per cent
  • Swine flu symptoms: 0.7 per cent
  • Daily Telegraph: 0.6 per cent
  • Michael Jackson children: 0.5 per cent

Top five search terms that lead US visitors to the Daily Mail

  • Daily Mail/Dailymail: 9.9 per cent
  • Michael Jackson (or Jackson’s) children: 2.9 per cent
  • Michael Jackson’s kids: 1.3 per cent

What does this tell us?The main keywords driving US search traffic to the Mail
The Guardian’s top five search terms, as suggested by Compete.com, accounted for just 4.7 per cent of its search traffic. The Telegraph’s top five for 5.1 per cent.

But the Mail’s top 5 accounted for a massive 14.1 per cent – split between searches for its brand name and for Michael Jackson’s kids (and outside the top five there may have been many other MJ-related terms).

Its search traffic in June is heavily skewed to these two search terms in the USA – and elsewhere in the world, I think it’s reasonable to presume.

Can this last?
Searches in the USA for ‘Daily Mail’ have been fairly consistent over the last few months according to Google Insights. I don’t know why so many people do this compared to other newspapers.

But I do know that interest in Michael Jackson’s kids is going to die down. This graph shows how there was a huge and sudden surge in searches for his children and kids after he died. The graph shows just two search terms – there are likely to be many others, and so a significant proportion of the Mail’s overseas traffic increase is down to search terms related to Jackson’s offspring.

Searches for Michael Jackson and kids/children shot up

This increase in searches translates into traffic for the Mail because it is currently TOP for a search on ‘Michael Jackson children’ at google.com and 3rd for kids (it’s also top in Google India for a search on his children, and India is the next most common source of traffic to the Mail after the UK and USA).

So all this data suggests that the Mail’s top spot in June’s ABCes is built on US and other worldwide search traffic around Jackson’s children – the massive peak in late June and again around his funeral in early July.

Once people stop searching for these terms, this traffic will disappear. The Mail may still top July’s ABCes on the back of this traffic – but it’s hard to believe it will still be top in August.

Methodology
You can, of course, pick holes in this argument.

The three MJ’s kids search terms account for 4.2 per cent of Google traffic, which accounts for 22.7 per cent of 5.2 million visitors – so about 50,000 users.

But I think it’s reasonable to assume that there are more search terms outside the top five; there are other search engines; and that the other sources of traffic, such as people sharing links on Facebook and news aggregators, will also partially be about Jackson’s children.

Plus this is the only publicly available data that I’m aware of, and this is the story it seems to be telling.

The growth of online watchdogs: are they ‘journalism’ and does it matter?

The influence of UK-based democracy organisation, mySociety, often gets forgotten, perhaps deliberately downplayed, in the British press. Let’s go back to the MP expenses row, for example. Well before the Telegraph played its central role in exposing the various scandals, mySociety saw a significant campaign victory when Gordon Brown U-turned on an attempt to keep certain MP expenses details private, back in January.

At the time, mySociety’s founder, Tom Steinberg said: “This is a huge victory not just for transparency, it’s a bellweather for a change in the way politics works. There’s no such thing as a good day to bury bad news any more, the internet has seen to that.” But did mySociety’s, in my view, undeniably influential part get reported in the UK press? Not really.

So it was good to see that in Guardian editor Alan Rusbridger’s speech at the Media Standards Trust event earlier this week, all of which will be available to watch here, he opened with examples of online projects (two mentions for mySociety) – that do exactly what newspapers do – or used to – do. Is it journalism, but does it matter, he wondered.

Rusbridger gave three examples that showed, he said, ‘changes in how information is organised, personalised, ordered, stored, searched for, published and shared.’ These sites, he said, have many things in common with conventional journalism, ‘dealing with facts, with statistics, with information about public life, politics and services.’

  • FixMyStreet (mySociety). Just as the Cotswold Journal draws public attention to potholes, FixMyStreet allows users to identify problems in their local area, and get them noticed. “That to me is essentially what a local newspaper is or was,” Rusbridger said. It’s ‘much more responsive’ and allows a ‘direct transaction between the citizen and the council’ he said. And it’s ‘crucially cheaper than sending out a reporter and a photographer,’ he added. “I don’t know whether that’s journalism or not, I don’t know if that matters.”
  • TheyWorkForYou (mySociety). This, Rusbridger said, was ‘essentially what has replaced, or will replace’ parliamentary reporting, as he flashed up on the screen an example of the old-style reports from the Times in 1976. It’s ‘better than what went before’ he said. “I don’t know if that’s journalism or whether it matters.”
  • EveryBlock. It provides information on local areas, just as a local paper does or did. Adrian Holovaty’s US-based project allows one to ‘drill down into every neighbourhood’ in a personalised way, he said.  Crimes on your route to work can be plotted. “I don’t know if that’s journalism or whether that matters but I think it’s fantastically interesting.”

This is the relevant part of Rusbridger’s speech:

Jon Bernstein: Five lessons from a week in online video

It’s now four years – give or take a few weeks – since broadband Britain reached its tipping point.

Halfway through 2005 there were finally more homes connected to the internet via high speed broadband than via achingly slow dial-up. Video on the web suddenly made a lot more sense.

And given that we’re still in the early stages of this particular media evolution, it’s not surprising that we are are still learning.

Here are five such moments from the last seven days:

1. If you build it they will come…
…provided you build something elegant and easy to use. And then market it like crazy.

This was the week that we learned how the hugely successful BBC iPlayer has overtaken MySpace to become the 20th most visited website in the UK . The iPlayer is now comfortably the second most popular video site even if its 13 per cent share is still dwarfed by YouTube’s 65 per cent.

If you want more evidence of success just look at the BBC’s terrestrial rivals. ITV, Five and even Channel 4 – which had a year’s head start over the BBC – are now aping the look, feel and functionality of the corporation’s efforts. No hefty applets to download – just click and play.

Of course, this model – a different player for each network – will look anachronistic within a few years. Maybe less. Hulu arrives on these shores soon.

2. Don’t do video unless you’re adding value
If you are going to put moving pictures on your newspaper website it’s a good idea to ask why? And the answer should be that it adds something to your storytelling.

Last week the Independent completed a deal that sees the Press Association providing more than 100 90-second clips a week, each focusing on a single news item.

Nothing wrong with the quality or content of the video that the Indy is getting, but where’s the added value? Unless the video has some killer footage or a must-see interview, why would a reader of a 500-word news article click play? I’m not sure they would.

As someone eloquently put it on my blog:

If it’s visual, it needs pictures and maybe video. If it’s verbal, sound will do. For everything else, words are cheaper for the producer and quicker for the consumer.

3. You can’t control the message
Singer Chris Brown chose YouTube as the medium to deliver his first public pronouncements following February’s assault on his now ex-girlfriend Rihanna.

He plumped for the video-sharing site rather than a TV or newspaper interview presumably so he could control the message – no out-of-context editing of his words and no awkward follow-up questions.

To some extent he got his wish. Within 24 hours of posting his 120-second, unmediated mea culpa, it had been viewed nearly half-a-million times.

More significantly, however, the video had received over 12,000 comments and most were hostile.

4. Brands love YouTube
In an oddly defensive post on its YouTube Biz Blog, the people behind Google’s file-sharing site set about busting what it claims are five popular myths.

Putting ‘Myth 4’ to rest – namely that ‘Advertisers are afraid of YouTube’ – the post asserted:

Over 70 per cent of Ad Age Top 100 marketers ran campaigns on YouTube in 2008. They’re buying our homepage, Promoted Videos, overlays, and in-stream ads. Many are organizing contests that encourage the uploading of user videos to their brand channels, or running advertising exclusively on popular user partner content.

We wait, breathlessly, for a follow-up post so we can discover how many of these elite brands made a return on their YouTube investment.

5. Death becomes you
Nearly a month after his passing, Michael Jackson’s life is still being celebrated online. Eight out of this week’s viral video top 20 are either Jackson originals or owe their inspiration to the singer.

A case of the long tail occupying the head. For a few weeks at least.

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

Jon Bernstein: Why ITV’s micropayment plan is unlikely to make the Grade

ITV management had better hope Ben Bradshaw’s deeds are as good as his words, because its faith in an another revenue-generating scheme looks misplaced.

Bradshaw, the recently appointed Culture Secretary, told the Financial Times earlier this week that the BBC’s refusal to relinquish licence fee money to aid other broadcasters with a public service remit was ‘wrong-headed’. He said the corporation’s hierarchy would have to come to its senses sooner or later.

While the BBC fights the good fight against ‘ideological’ forces such as these, part of the network gave airtime to a would-be recipient of top-slicing: ITV’s executive chairman, Michael Grade.

On BBC Five Live last Thursday, Simon Mayo asked Grade about the YouTube Susan Boyle affair (some 200 million video views to date).

After describing YouTube’s proposed revenue-share for the Boyle clips as ‘derisory’, Grade insisted ITV wouldn’t get caught out again:

“We are working on it and watch this space, but we’re all going to crack it, either when the advertising market recovers or a combination of advertising and micropayments which is 50p a time or 25p a time to watch it.

“We may move in time, in the medium term, to micropayments, the same way you pay for stuff on your mobile phone. I think we can make that work extremely well.”

(You can listen to the interview on the iPlayer until midnight Wednesday 15 July. Grade interviews starts around 1 hour, 22 minutes.)

Despite Grade’s confidence there are grave doubts that paying per clip is going to work. Here are four reasons to worry:

1. Micropayments don’t work for perishable goods
It’s an argument that has been made against charging for news stories, but it is equally applicable when you are talking about clips from a reality TV programme.

Quality drama may have a shelf-life and an audience willing to pay for it, but a water cooler moment from reality TV? Not likely.

The Susan Boyle phenomenon still feels vaguely current, but it is a passing fad.

If you’re unconvinced take this quick, highly unscientific test: would you pay 50p to watch the machinations of ‘Nasty’ Nick Bateman from the first series of Big Brother?

The correct answer: who’s ‘Nasty’ Nick Bateman?

2. Micropayments put people off
Writing back in 1996, social scientist Nick Szabo introduced the idea of mental transaction costs. He argued that no matter how small the payment, it still incurs effort on behalf of the potential buyer to work out if he or she is getting a good deal.

He wrote:

“The reason we don’t do the things is that they’re not worth the brain cycles: we have reached the mental accounting barrier.”

And that in a nutshell is why micropayments are doomed to failure.

It’s a theme Chris Anderson touched on in his recently released book ‘Free: The Future of a Radical Price‘. He wrote:

“It’s the worst of both worlds – the mental tax of a larger price without the commensurate cash. (Szabo was right: Micropayments have largerly failed to take off.)”

Unsurprisingly, Anderson advocates free as a preferable alternative to micro, but he’s not alone. New York professor Clay Shirky is with him.

In fact Shirky has been saying much the same thing since the beginning of the decade and his 2003 essay ‘Fame vs Fortune: Micropayments and Free Content‘ has become something of a set text.

3. Micropayments only work if you control distribution
ITV’s Grade rightly cites mobile phones as a great platform for micropayments.

The network operator controls what is available via the handset, limiting availability and ensuring prices won’t be undercut.

Further, the operator offers a simple and largely pain-free way of paying for goods by adding the cost to a monthly bill or subtracting it from a top-up on a pay-as-you-go phone.

But the web is different – it’s anarchic, open, a free-for-all.

Nobody controls distribution and despite efforts to chase down copyright abusers, there will always be someone ready to undercut your micropayment with an even smaller charge – free.

Opponents of this reading cite Apple’s iTunes Music Store as proof that micropayments can work on the net. But, as Shirky argued earlier this year, the fee-per-track model works because this is a rare example where no alternative exists.

“Everything from Napster to online radio has been crippled or killed by fiat; small payments survive in the absence of a market for other legal options.”

Further, Apple does control part of the distribution, successfully creating a market for the must-have iPod.

So despite Grade’s assertion, it’s unlikely any micropayment system on the internet will turn out ‘the same way you pay for stuff on mobile phones’.

Incidentally, it will be worth watching to see how the smartphone redefines this divide between the largely ordered phone network and the web.

4. YouTube clips drive traffic first, revenues second
If you think about a clip on YouTube as a direct money maker, you’ve got your priorities wrong.

It’s about reach, exposure and promotion. It’s about creating a buzz and driving traffic back to the core.

Did the Susan Boyle clip achieve this? No question.

For starters, video views at ITV.com were up 528 per cent year-on-year and advertising slots for the duration of the ‘Britain’s Got Talent’ season sold out.

Meanwhile, such was the interest around the show, the final was seen by 19.2 million people – ITV’s highest audience since England vs. Sweden in the 2006 World Cup. More eyeballs this year promises high advertising yields next.

In short YouTube kept its part of the bargain.

Would all that have happened had ITV charged 25p a clip? Would 200 million people have checked it out? Will a pay-per-clip Britain’s Got Talent be a winner?

The twist in the tale is that Grade, who steps down as executive chairman at the end of the year, won’t be around to find out.

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

True/Slant: ‘We need Augmented Journalism’

A call to arms from Bart Brouwers, editor-in-chief of Dutch newspaper Sp!ts:

“[L]et’s take the strong investigative roots, in depth reporting and power of the facts from the old world, and combine it with the transparancy, interaction, speed and connectivity of the new one. And moreover, let’s finally place the involved, knowing and interested audience on a pedestal and work together for even better results. Augmented Journalism is where bloggers and reporters meet and society can benefit from the best practices of the two of them,” he writes.

Brouwers is proposing a book – a guide to Augmented Journalism, with contributions from visitors to True/Slant ‘being journalists, bloggers or none of both’.

Full post at this link…

Jon Bernstein: What if the business model for news ain’t broke?

In what may feel like a twist of logic too far, there are a growing number of non-media companies who are adopting the Fourth Estate’s digital business model.

That’s the ad-funded, free-to-the-consumer model.

You know the one.

It’s at the root of the crisis afflicting the newspaper industry around the world, an industry which is trying desperately to make money online. Or at least not haemorrhage it.

To believe the unholy trinity that is News International, Daily Mail and General Trust, and the Guardian Media Group, the media model is unworkable, unsustainable and it’s got to go.

The three are not sure if it should be replaced by paywalls, micropayments, subscriptions or something else entirely.

But what they are agreed on is that it cannot be business as usual. Because that business is going under.

So why do we find the likes of Facebook, Digg and the mighty Google – and perhaps soon Amazon– adopting the ad-funded model to support services and software.

Take Gmail. It’s not a media entity, it’s email, but it is ad-supported.

One answer is that that advertising is the last, desperate (and largely) failing attempt to generate some money, given nobody wants to pay for their products. In short: free reigns.

On that latter point, Wired’s editor-in-chief Chris Anderson is likely to agree.

His new book ‘Free: The Future of a Radical Price’ – appropriately available to read and listen to online without charge – celebrates ‘freeconomics’, but has a much more positive take on its effect on the business world.

The reason, he says, people are convinced that ad-funded won’t work is because they are applying the conventional rules.

Offline – in newspapers, magazines, billboards, TV and radio – advertising is predicated on scarcity not abundance. Ad sales people trade on ‘space’ and the less there is the higher the yield.

So when there is infinite space online, their greatest selling tool disappears.

Right? Wrong.

Anderson argues that there is another kind of advertising which is epitomised by Google’s text ads:

“Google doesn’t sell space. It sells users’ intentions – what they’ve declared to be interested in, in the form of a search query.

“And that’s a scarce resource. The number of people typing in ‘Berkeley dry cleaner’ on any given day is finite.”

Google’s CEO Eric Schmidt – admittedly a man with a vested interest – estimates that the potential market for online advertising is $800bn.

“That’s twice the total advertising market, online and off, today,” notes Anderson.

So why is his tone at such odds with that of the media he is writing about?

Perhaps it has something to do with the production-cycle of book publishing. This book was in train before he had even finished writing the much-admired The Long Tail.

Clearly much of his thinking predates the collapse of Lehman Brothers which sealed our current economic fate.

His penultimate chapter, presumably added very late in the day and titled ‘Coda: Free in a Time of Economic Crisis’, is an acknowlegement of that, although not a denunciation of his core argument.

Just maybe, it’s the down-in-the-mouth media owners who are out of time, not Anderson.

Maybe this rush to find other ways to monetise will be a passing phase and when the economy picks up so too will online advertising revenues.

After all, what’s the alternative?

Pay walls may work for niche information but not for mainstream news and exclusives. That’s something that even the Wall Street Journal, poster child of the paid model, accepts.

Interviewed earlier this year its executive editor Alan Murray said:

“Look, if it’s a big news story, if we report a takeover and – we could hold that behind the pay wall. But if we do, BusinessWeek or someone else will simply write a story saying ‘The Wall Street Journal is reporting x’ and they’ll get all the traffic. Why would we do that?

“So if it’s that kind of a big, broad-interest news story, we’ll put it outside the pay wall and go ahead and take the traffic ourselves, thank you very much.”

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.