“Any waiter can tell you that the best tips come from outstanding service. If a newspaper expects to turn over revenue through this method, it must continue to look at what it is offering readers and assure that the content is unique and relevant. It must be of value to the reader in order for the reader to pay for it. There are still a lot of publishers out there that haven’t figured that part out.”
In a candidly written post, Hilary Lehman shares her thoughts on an internship at the Miami Herald.
“(…)Being an intern during that time was draining. I wasn’t completely a spectator, but I wasn’t participating either. My job wasn’t at stake, and my career wasn’t on the line. As an editor darkly noted later, I didn’t even take a pay cut. But I was watching my future collapse around me.”
“We’ve decided this would not be an appropriate use of this service so it won’t be tested, nor will other newsroom and editing design like it,” a memo from Anders Gyllenhaal, Miami Herald executive editor, is reported as saying in a report on MiamiHerald.com.
“The more we looked at the prospects of editing and layout from outside the newsroom, the more it was clear these skills involving news judgment and experience are not likely to work well from afar.”
According to the article, other outsourcing projects at the paper, including the production of some advertising sections and monitoring of website comments, will continue.