Tag Archives: BBC

SuperPower Nation: how the BBC translation experiment fared

We recently reported on an innovative departure from normal BBC broadcasting practice: a six hour live translation experiment called SuperPower Nation.

Various BBC International News channels broadcast from the event on 18 March 2010, where speakers of different languages tried to communicate without relying solely on English. It involved music and theatre, as well as face-to-face and online discussion.

While the SuperPower Nation ‘hub’ was in London, participants also gathered in cafes and centres around the world  – or took part from their own homes.

A live message board simultaneously translated the conversations into Arabic, Chinese, English, Indonesian, Persian, Portuguese and Spanish using Google translation software.

A breakdown of some of the conversations can be found at this link.

Now the BBC reports on how it did: it received 11,711 messages, from 2,078 locations around the world.

English, unsurprisingly, still led as the dominant language, with 5626 messages, followed by 2767 in Spanish and 1781 in Portugese.

Less popular were Arabic (208); Persian (146); Chinese (simplified) (126) and Indonesian: (31).

BBC World reporter Dave Lee, says that the event was “perhaps the toughest scrutiny” of Google’s translation software to date. He reported:

“This is the largest translation project I’ve ever worked with,” said Chewy Trewhella, new business development manager for Google.

(…)

The translations were far from perfect in places, but Mr Trewhella added: “It’s about trying to get the message across… [users] are happy with 80-90 per cent effectiveness.”

More information and links can be found here.

Jeremy Dear: ‘Self-harm – there should be a BBC website about that’

National Union of Journalists (NUJ) general secretary Jeremy Dear has strongly criticised the BBC Trust and the corporation’s strategic review of its online activities in a post on his blog.

He describes the Trust’s decision to delay the launch of BBC iPhone apps as a move to “prostrate themselves before the commercial sector”, before suggesting that the proposed changes to the BBC’s websites don’t add up:

They are going to cut 25 per cent of staff – and yet every time they are asked which sites and which staff, they refer to mothballed sites, links that just redirect or pages that haven’t been updated since 2006. So we ask the question again – come clean. Which sites and which staff are to be axed. You are paid lots of money. You’ve had months to come up with the plan. So tell us. Or do you intend to wait until the consultation is over, then spring it on staff and readers.

Full post at this link…

Coventry Conversations: The birth of BBC News Online

BBC News Online was initially devised in 1997 as a response to CNN’s online news page, claims its creator and former Editor-in-Chief, Mike Smartt.

“The reason that the BBC decided to go online was that CNN went online in 1996. And because the BBC doesn’t do anything in a hurry, it took it a very long time to actually make the decision.”

Speaking at the University of Coventry as part of its ‘Coventry Conversations’ series, Smartt told of the early days of online news and the difficulties faced by both designers and journalists.

Online journalism had to wait for technology to permit it to expand to its full potential, he said. Deadlines were demolished and journalists were regularly spending over half an hour to write a code with their story, only to have to go back again when a space, comma or any other character wasn’t in place.

The BBC were very wary of going online at first, Smartt said. “Initially, in the BBC, the journalists rejected the idea for two reasons: the money that was used to finance it was obviously coming from radio and television, so there was some resentment, and the internet was seen, amongst the people in the more traditional media, as competition,” he confessed.

When they did push ahead with the idea, experience was obviously thin on the ground. “My only qualification was that I used one of these” he said, showing a picture of his laptop back in 1997. The initial website was running from a server similar both in size and internal technology to his original laptop, he said. “Actually, for three weeks when we first launched the server, big in theory, … looked like this, that’s what we served News Online from, for three weeks, in the corner of the Newsroom.”

He also spoke of the problem of deciding what a story should look like online, whether going on the internet meant that people were looking for “three Ceefax sentences” or something more in-depth. The BBC’s 1996 ‘Online News Concept’ outlined goals that are beginning to be met only recently: valuable text, high-quality pictures that load fast, high-quality audio, full screen videos and full interactivity.

The content of the first test pages was mostly made up of jokes, but the team, led by Smartt, had to redesign the site again and again until the first BBC News Online page was finally agreed upon. He showed one version of the front page with a lively design and a high number of images, but explained why they couldn’t go with it: “If you remember back then you had dial-up, and you literally rang them up, and then this sound came along, and then you were connected, and only later up came the site, very, very slowly.”

Smartt finished with a warning to those who are not prepared to embrace new forms of journalism: “If you can’t handle multi-media, and you will have to in future, you are doomed in this business.”

#afghancov event – Afghanistan: are we embedding the truth?

Follow coverage of Coventry University’s event ‘Afghanistan – are we embedding the truth’ in the liveblog below from 1pm – 4pm or view the livestream:



The discussion will examine coverage of Afghanistan in the news and wider media with correspondents in Kabul. There’s more details at this link of the line-up, which includes Channel 4’s Alex Thomson and Kevin Marsh from the BBC College of Journalism.

BBC SuperPower Nation: ‘It’s going to be a little bit rough and ready’ says editor

As reported by Journalism.co.uk on Wednesday, the BBC will today depart from normal broadcast methods and experiment with a global live translation event, using its 13 different language services.

The primary house rule of SuperPower Nation is that different languages must be used. Will it work? The event’s editor Mark Sandell, who also edits World Have Your Say on the World Service, said he doesn’t know.

“This is the whole point of it – there’s got to be a sense that this is an experiment,” he told Journalism.co.uk. “I have no idea whether it will work in this format – the experimentation is crucial.”

“People have to go with the fact that there are going to be some messy moments,” he said, but he hopes there will be “some magic in there too”.

This simultaneous transmission will put pay to the “usual hierarchy of TV pulling rank on radio,” says Sandell. “It’s going to be a little bit rough and ready.”

The hub in London is central, but not the main element of the event, he says: “It could be anywhere. The people in the room are no more or no less important than those in an internet cafe in Dhaka.”

At the London base, actors will play out Romeo and Juliet – in their own languages. Musicians will collaborate – in their own languages. A ‘chat roulette’ will see different participants thrown together in conversation.

The initial idea of the entire project, says Sandell, was to break down as many language barriers as possible and see what real-time conversations occur when English is no longer the default.

Beta design for new BBC homepage offers more personalisation

New navigation, a ‘media zone’ showcasing the best in BBC content online, and a ‘topic tracker’ for following your favourite subjects are being trialled as part of a new beta design for the homepage of bbc.co.uk.

There’s a full breakdown at this link of what has and hasn’t changed – the movable widgets for different sections, such as sport and weather, brought in for the last redesign are still a feature – many of the changes will be fairly subtle.

Current look


Beta design

BBC Editors Blog: BBC links up with Global Voices blog network

As part of the BBC’s special series on the internet, the SuperPower season, the corporation’s website is teaming up with non-profit, blog network Global Voices “to present a different range of perspectives and commentary from around the world”.

The site will select and link to relevant posts from the network and asking Global Voices editors for their input on how mainstream media handles news.

Writes Steve Herrmann:

We are no strangers to involving a range of voices in our newsgathering process – and we have long incorporated into our journalism the knowledge, eyewitness reporting and opinion of our audiences in the UK and internationally.

But we think Global Voices, which specialises in giving individuals the tools and support to comment and report on the issues that matter to them, could add an interesting extra dimension to some of our news coverage.

Full post at this link…

Is the BBC really falling out of love with blogging?

From reading recent media news you might think the the BBC’s passion for blogging was cooling.

First off, we learnt (via the Times initially, and then confirmed by the BBC) that the corporation is to significantly cut back its web content and reduce the number of online staff.

Then on Tuesday evening, BBC political editor Nick Robinson said he no longer read the comments on his own Newslog. Rather than widening the political debate, commenters were “people who have already made their minds up, to abuse me, to abuse each other or abuse a politician”, he said at an Election 2.0 debate at City University London.

Finally, as academic and blogger Alfred Hermida flagged up, the BBC Strategic Review labelled the blogosphere as “vast and unruly”. The report says:

Above the vast and unruly world of the blogosphere, professional media power may actually concentrate in fewer hands. Individual plurality may increase but collective, effective plurality decrease – with societies around the world left with fewer reliable sources of professionally validated news.

Professor Hermida, who specifically researches the BBC,  was surprised by the language and suggests reminding director general Mark Thompson that the BBC is part of the blogosphere itself:

Perhaps Forrester analyst Nick Thomas when he says that “Mark Thompson does not ‘get’ digital in the way that even his much-maligned predecessor John Birt did.”

But before we get carried away with the BBC’s blogging / web apathy, let’s take a step back. Malcolm Coles’ easy-read guide to the Strategic Review comes in handy here.

For one, as Coles notes on Econsultancy, halving the number of sections on the site is not quite the same as halving the size of the site. “The overall quality will be improved by closing lower-performing sites and consolidating the rest,” he reports.

And proactive web interaction will be developed. From Coles’ post:

The BBC also plans to open up its programme library (outside the areas with high commercial value) “over time” within BBC Online as a publicly accessible ‘permanent collection’.

The review says it will make programmes available on demand “alongside the component parts of those programmes (segmentation), programme information (full catalogue) and additional, complementary content (programme support”. And the site will look to deliver audiences through propositions like the BBC’s Wildlife Finder “which maximise the public value of archive programming”.

(…) It’s pledged to “turn the site into a window on the web” by providing at least one external link on every page and doubling monthly ‘click-throughs” to external sites: “making the best of what is available elsewhere online an integral part of the BBC’s offer to audiences”.

Anyway, read the report – or Coles’ summary – for yourself. PDF at this link.

Making money from registered (non-paying) users

Subscription revenues for FT.com have risen 43 per cent year-on-year, helping the newspaper keep in profit for 2009, the Guardian reports.

But its management has also flagged up the potential in other areas, too: BBC technology correspondent Rory Cellan Jones’ interview with FT.com managing director Rob Grimshaw touches on the money-making potential of registered news site users – who don’t necessarily pay.

What’s interesting is that the middle group, those who register but don’t pay, are still proving lucrative. The 1.9 million people registered users have given some very basic information such as their job title.

That’s enough, according to Mr Grimshaw, to allow the FT to run a targeted advertising and marketing operation with high yields.

While the FT’s higher tier of paying subscribers brings in around £20 million a year, it is still thinking about the freeloading clientele.

So are non-paywalled publishers missing a trick by not setting up registration systems, for fear of traffic drop-off?

It’s perhaps worth going back to my interview with Rob Grimshaw in January:

User analytics
Monitoring the behaviour of 1.8 million registered users and 121,000 subscribers is a big part of the FT’s marketing strategy, he said.

“Their details are in a database: we have a lot of demographic information about them; we’re also able to combine that with their normal activity on the website. That data base is a goldmine that brings benefits to many parts of the business.”

Specific advertising can be exposed to a certain audience and direct communication can be made by email, he said. “1.8 million users have self-selected as people who are interested in our content and our business,” he added. “It is an area where there are enormous benefits to be gained.”

He argued that privacy is not infringed by the publication’s methods: “We never focus on behaviour of particular individuals: we are always looking at things in aggregate; how a sector of our database of users behaves.

“We would never allow an advertiser access to that [user information]. That would be both unacceptable and illegal.”

The success of companies like Amazon was due to carefully targeted marketing, he said:

“Some of the most successful companies out there have built their businesses by understanding the behaviour of their users in a very defined way; using their insight to develop their business decision making.”

FT.com: BBC review confirms plans to cut website and digital stations

Plans to axe digital radio stations BBC 6Music and the Asian Network and to cut the BBC’s £122 million online budget by a quarter have been confirmed today as the strategic review led by BBC director-general Mark Thompson went public.

The proposals will be subject to the BBC Trust’s approval – the FT has the full breakdown.

Full story at this link…