Author Archives: Jon Bernstein

About Jon Bernstein

Jon Bernstein is former multimedia editor of Channel 4 News and was editor-in-chief of DirectGov. He is now freelance.

Jon Bernstein on hyperlocal: Five steps to kick-start the local news revolution

The strength of hyperlocal is also its weakness – disparate projects in far-flung places.

But here’s the thing. What works in KW1 – the business model, the editorial proposition – is likely to work just as well in TR19.*

So we have a choice. Wait for exemplars of the form to rise up, then copy and adapt, or give the whole process a hand by collating, sharing, talking and learning. Right now.

Let’s do the latter. Here’s a quick and dirty call to action:

1. Find out what’s out there
In the United States they are doing just that.

The City University of New York Graduate School of Journalism has invited ‘bloggers, independent journalists, website publishers and entrepreneurs’ to complete a survey so it can ‘gather information and innovative ideas from across the country’.

“We want to bring facts, figures, and business analysis to the debate over the future of journalism,” it states.

Where’s the equivalent effort over here?

I’m told that there are voices in Ofcom, the media regulator, who want to collate information about all of the little community newsletters and bigger sites which could now be called hyperlocal.

If that’s the case, it’s time to get moving. Oh, and we’ll have some of that US data when it’s ready, too.

2. Share ideas
Good practice, sound business models, strong feature strands and story hooks are not geographically-defined. So share, feed off each other, beg, borrow and steal.

Talk About Local is a good start. More, please.

3. Share resources
Can you apply the franchise model to the hyperlocal? For some the answer is a definite yes.

Again Talk About Local offers a possible lead with its plan to seed 150 sites in deprived areas nationwide.

Paul Bradshaw and Nick Booth’s Help me Investigate, is another service with franchise potential.

As is Mapumental.

This is a MySociety.org concoction and, like Help me Investigate, is a recipient of 4iP seed funding. Mapumental is postcode-based tool that brings together publicly available local house price and transport data and mashes it up with a ‘scenicness’ rating .

MySociety is also responsible for FixMyStreet. Both are centrally-built pieces of software with a hyperlocal application.

Integration is the key.

4. Share content
Like franchising, syndication is another old media model that has a home in the brave new world of hyperlocal.

And there is a commercial opportunity for those who create usable aggregation models.

Take Outside.in which has just launched a service in the United States it claims ‘will allow users to quickly create a mass amount of hyperlocal news pages’.

Outside.in is coming to the UK, but why isn’t a UK start-up doing this for the UK market? Perhaps one is. Time to make some noise.

5. Engage government
There’s a crisis in the public service provision of local news. If you want proof just look at the horse-trading between ITV and Ofcom. It’s a perfect opportunity for the government to think laterally.

Yet despite the warm words – and suitable use of new media lingua franca – in last month’s Digital Britain report, Lord Carter and co failed to put anything radical in train.

Carter’s defence is that this report was a sprawling undertaking and wasn’t designed to mandate government.

If so, someone needs to pick it up in Whitehall, but also in county halls up and down the country.

Rather than fund me-too freesheets that threaten to kill off local newspapers, local authorities would be better advised to help provide the infrastructure for hyperlocal.

It’s time to free your data for postcode-based applications, create a support system for local citizen journalists and use those soon-to-be-thriving platforms to promote the uptake of online public services.

Enough of the action plan. Go create.

(*That’s John O’Groats to Land’s End, postcode fans. Well, near enough.)

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

Jon Bernstein: What MPs’ expenses tells us about the clash between new and old media

The narrative is familiar to anyone who has followed the broader technology industry for any length of time – new triumphs over old.

The reality, inevitably, is more complex, more layered, more textured.

Certainly change is disruptive, but old technology rarely disappears completely. Rather it coexists with the new.

Just look around your office if you want proof of that.

You may not use the fax machine but someone does, and you’ve certainly sent a letter or made a call on the land line. Communication is not all mobiles, email and instant messaging.

As it is with technology, so it is with media.

And nothing demonstrates the laziness of the ‘winners and losers’ legend more than the domestic news story of the year – MPs’ expenses. Here we have seen the best of old and new media, one feeding off the other.

Let’s retrace our steps:

What was meant to be a public domain story, put there by a hard-fought freedom of information request, turned into an old-fashioned scoop.

The Daily Telegraph acquired the data and did a first class job poring over the numbers and putting in place an editorial diary for the drip-drip of expenses-related stories.

The first fruits of this were splashed across the front of the paper on Friday May 8 and, by my count, the story set – and led – the news agenda for the next 23 days.

To this point it was only a new media story in the sense that the Telegraph was enjoying an uplift in traffic – one in every 756 expenses-related searches led to the site.

But what the paper was offering was fairly conventional fare. It took others to do some really interesting things with it.

A fine example was work done by Lib Dem activist Mark Thompson who spotted a correlation between the safeness of an MP’s seat and the likelihood that they are involved in an expenses scandal.

Elsewhere, there were mash-ups, heat maps and the rest.

And then the deluge. Parliament released its data – albeit in redacted form – and for the first time the Daily Telegraph was in danger of losing ownership of the story to another newspaper.

True to type the Guardian offered the most interactive experience inviting readers to: “Investigate Your MPs expenses.”

Wired journalist Jeff Howe, the man credited with coining the phrase crowdsourcing, will nod approvingly at this development.

According to one definition Howe uses, crowdsourcing is ‘the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open cal’l.

In this instance the Guardian was taking a task traditionally performed by its journalists (designated agents) and outsourcing it to its readers.

Where the Telegraph did its own number-crunching, the Guardian farmed much of it to a third party, us.

So has the Guardian’s crowdsourcing experiment been a success?

On Sunday the paper boasted that almost 20,000 people had taken part, helping it to scour nearly 160,000 documents. So far so great. But by Wednesday, the number of documents examined by the army of volunteers was still 160,000.

With some 700,000+ receipts and other assorted papers to classify could it be that the Guardian’s efforts were running out of steam?

If they were, this didn’t stop its rival from following the lead.

One Telegraph correspondent may have dismissed those engaged in this kind of ‘collaborative investigative journalism’ as ‘Kool-Aid slurping Wikipedians’, but his paper seemed to take a different view.

By the middle of the week, the Telegraph was offering its far-less redacted expenses documents in PDF form and all its data in a Google spreadsheet, while simultaneously asking readers directly: “What have you spotted?”

Both papers – and the wider media come to that – have enriched our understanding of a complex and sprawling story. What started as a proprietorial scoop is now in the hands of the crowd.

Old media and new coexisting.

Jon Bernstein is former multimedia editor of Channel 4 News. This is the first in a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.