Tag Archives: Tony Burman

Thoughts from Doha: a Q&A with Al Jazeera’s Tarek Esber

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Tarek Esber is senior analyst for Al Jazeera Mobile & New Media and based in Doha. Intrigued by his recent online updates, Journalism.co.uk sent him over a few questions. Firstly, we asked him specifically about the Al Jazeera forum which took place last month, and then asked for more general observations about use of social and new media in the Arab world.

So, we noticed you tweeting from the fourth Al Jazeera forum last month – what was that all about? [TE] The Fourth Al Jazeera Forum was built on the success of past Al Jazeera Forums to debate, discuss, and extend the discourse on the critical dynamics of the Middle East in the context of a globalised world. The forum focused on key topics such as the new players in this emerging multi-polar world, the historical context of the power shifts, and the media’s role in this new political landscape. In addition, two case studies examined the war on Gaza and the instability in the Indian subcontinent. The forum was attended by an international mix of journalists, analysts, strategists, academics, and intellectuals to help bring these issues into focus, as well as leading thinkers and strategists were present to explore the evolving face of the region, its place in the global landscape, and the challenges in reporting it in depth. Speakers spoke in either Arabic or English, sometimes both, and live translation was available in English and Arabic.

What were personal highlights for you? This was my first forum so the whole event was a highlight for me. In particular though was the fact that the Creative Commons Team were there with Joi Ito, their CEO, chairing the first Workshop at the Forum – ‘Building Successful Media Projects in Open Networks’.

That particular workshop had a fascinating discussion about how media organisations can open up their content to their advantage. Our Creative Commons repository came up as an example of this as well as the new US government’s use of CC Licences.

Another personal highlight was the case study about the reporting of the War on Gaza, especially having the opportunity to hear Robert Fisk talk about that conflict. The discussion was particularly interesting to me, given the role Social Media played in the PR battle between the two sides. It was also the first major conflict that we as a New Media team had been able to cover using a variety of New Media tools.

We picked up your comment via Twitter that quoted Al Jazeera English managing director Tony Burman: “Western interest in our [Gaza] content being distributed via New Media shows demand for our kind of message/method” 

What are your thoughts on that, as a member of the new media team? I should add that quote to my list of personal Highlights. Tony Burman was referring to the reaction our New Media initiatives received during the War on Gaza.

I think it’s great and as a New Media Team it’s exactly what we aim to do. A major part of our job is discovering new methods of communication – using the latest tools and services to reach out to and interact with new audiences. Inevitably most of the people using these new services tend to be based in the west.

There was also a huge amount of interest in the Twitter feed we set up just for news about the Gaza conflict. 5,000+ followers from all around the world and for a lot of them it was their first exposure to News from Al Jazeera. The feedback we got was fantastic.

Our Livestation stream, which allows anyone who has an internet connection to watch our English and Arabic channels live for free, also proved very popular. During the War on Gaza viewer figures shot up six-fold and the largest pool of viewers were in North America, a traditional dark zone for Al Jazeera. We’re working on that. Since the War on Gaza we’ve started to make a push to get Al Jazeera English broadcast in Canada and the USA: the IWantAJE.com site gives more information.

Our YouTube channels, in Arabic and English, were just as important. They have always been extremely popular but during the time of conflict we were one of the most viewed channels on there.

Did you find the Twitter activity surrounding the forum useful / something to learn from in future? We hadn’t planned to do anything on Twitter for the Forum this year. It was really a spur of the moment thing – I was at this Forum and a lot of very interesting things were being said. My natural urge was to tweet the most interesting parts especially as this was an invite-only event.

This was a personal reaction rather than a Al Jazeera New Media Team initiative. Some of the other members of the team were tweeting in Arabic as well and we set-up a Hastag (#AJForum09) for people to follow. It was all done using our personal accounts.

In the future, and we already have plans to do this for the AJ Film Festival this month, we might be better off setting up an official channel for the Forum so people can tune in specifically to hear what is going on rather than tweet from my personal account. It’s certainly clear that the interest is there. We’re also thinking about other things we can do for the next Forum such as taking questions via Twitter and trying to get some of the live streams online.

What are the most salient points about new media that came out of the forum? Well we’ve already talked about most of the larger points: The Creative Commons repository and the potential for Open Networks, our work during the War on Gaza and how New Media is helping Al Jazeera reach new audiences.

In the ‘Reporting from the Fragile World: Can the Global Media Reconcile with Changes in the Middle East’ session, New Media came up quite often, especially the online PR battle during the War on Gaza came up a few times. The extensive use of social media tools by both sides was unprecedented, especially the amount of preparation the Israeli government did before the conflict started.

In the same session some good points were made by Fahmi Howeidy, an Egyptian columnist and author, about political bloggers in Egypt. He mentioned that in Egypt, people under 30 don’t read papers, they read blogs as it is their method of escaping the government’s oppression of the media.

He also said that, while he didn’t feel political bloggers had much of an effect on government policy in Egypt, what they had done is made people aware of the governments attempts to control the media and dissenting voices.

He said that in the past, when journalists were arrested and imprisoned for speaking against the government, there wasn’t much national or international outcry but when bloggers were arrested, there was. This took away the impression that government officials were ‘Gods’ – it humanised them which means that they can be held accountable for their actions.

How does uptake/use of new media differ in the Arab and western world? Very interesting question, and it’s something I’ve been learning a lot about since moving to Al Jazeera in Doha from the UK. It’s hard to generalize about the Arab world as a whole as it’s really a diverse region in many ways.

Social media, in particular, seems to have really been embraced in the Arab world. There are more and more interesting Arab voices in the blogosphere everyday opening up their cities, their lives and their countries policies to the whole world. There are also a good number of Arab Social Media Services and more are being created every month. There is WatWet, the Arab Twitter and Ikbis which is usually referred to as the Arab YouTube. There are also Arab blogging platforms such as Maktoob.

But I digress from the question: How does it differ to the west? When I think about new media in the Arab world the first thing that comes to mind is constraints. There are technological constrains in some parts of the Arab world – good internet connectivity can be very expensive and might not be widely available. Hosting can also be an issue. Local hosting companies are rare in some parts and are usually expensive. Western hosting can be bought but the cost is still high.

Then there is censorship. In some Arab countries you can’t access services like Blogger or YouTube. In others you might be able to get started but soon find that if your content isn’t acceptable then your site might be blocked.

The biggest difference for me though is the reason people use the services. I feel that in some parts of the Arab world the services are mainly used as a way to escape restrictions in daily life. As with the example above about Egypt, it gives young people the chance to talk about their lives and their governments in a way they can’t do in public. That’s not to say people in the west don’t do the same, I just get the impression that it’s more widespread in the Arab world.

Royal Television Society journalism award winners in full

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As Tony Burman predicted, the ‘news channel of the year’ award at last night’s Royal Television Society awards didn’t go to Al Jazeera. Instead, it went to the BBC – who did rather well on the night in several categories. Here’s the full list, with the judges’ comments:

Young Journalist of the year: Hannah Thomas-Peter – Sky News
“A combination of fantastic access and great insight has enabled our winner to help transform health coverage on Sky News.”
Nominees: Joe Crowley – Inside Out BBC South / Kate Taunton – Channel 4 News ITN for Channel 4 News

Nations and Regions Current Affairs: The Story of Michael Barnett – Inside Out BBC Yorkshire
“A powerful programme with a sure touch…with the confidence to let the story tell itself.”
Nominees: A Friend in Need – Focus ITV Meridian / Meat Hygiene – Week In Week Out Special BBC Wales

Nations and Regions News Coverage: Weston Pier Fire – The West Tonight ITV West for ITV1
“… comprehensive, engaging and professionally presented.  It had outstanding pictures and a real sense of an event which affected the whole community.”
Nominees: Boris’s Deputy – Ray Lewis Investigation BBC London News / The Darwin Trial North East Tonight for ITV1

Scoop of the Year: HBOS/Lloyds TSB Merger BBC News Channel
“… indeed ‘an extraordinary exclusive’ which heralded the extraordinary changes in the British banking system.”
Nominees: China – The Moment the Earth Shook ITV News / Canoe Man – Gerard Tubb Sky News

Presenter of the Year: Jon Snow – Channel 4 News ITN for Channel 4 News
“…yet another superb year, whether it was in the studio – interrogating politicians and bankers – or out in the field – from the Middle East to the United States. One jury member said ‘he’s just brilliant. There’s nothing more to say.'”
Nominees: Kay Burley – Sky News Sky News / Andrew Neil – BBC News

News Coverage – Home: The British Banking Crisis BBC News
“The winning entry started with a scoop of the first order and followed it with reportage and explanation of the highest quality. It was without doubt the story of the year and showed BBC News at its very best.”
Nominees: Ipswich – Guilty ITV News / Heathrow Crash BBC News

News Coverage – International: Congo Crisis ITN for Channel 4 News
“Top class coverage of a consistently high standard… It was totally comprehensive, enterprising and managed brilliantly to use small individual stories to explain the bigger picture.”
Nominees: China – The Earthquake ITV News / Conflict in the Caucasus – Newsnight BBC Newsnight for BBC Two

News Channel of the Year: BBC News Channel
“The winning news channeldelivered a fantastic series of scoops on the story of the year. It was a channel you had to watch to keep abreast of the breaking economic news.”
Nominees: Al Jazeera English News Al Jazeera English News / Sky News Sky News

Current Affairs – Home: Primark: On the Rack – Panorama BBC for BBC One
“… not only an engaging watch but… thorough and also went the extra mile to lay bare the whole chain from refugee camp to the High Street rail.”
Nominees: Omagh: What The Police Were Never Told – Panorama BBC for BBC One / The Secret Peacemaker BBC for BBC Two

Current Affairs – International: Undercover in Tibet – Dispatches True Vision for Channel 4 Television
“…a truly great current affairs film that sheds light on the future. Filmed just months before Tibet erupted into rioting, this extraordinarily brave programme, made at great personal risk and with much hardship, illuminated the tensions and troubles of the country, with powerful testimony and pictures.”
Nominees: Britain’s Most Wanted – This World Mentorn Media for BBC for BBC Two / Iraq’s Lost Generation – Dispatches Hardcash for Channel 4 Television

Innovative News: 10 Days to War – Newsnight BBC Newsnight for BBC Two
“The winning series harnessed everything from drama documentary to a special website to re-examine events leading to the Iraq war in 2003. The jury saw this as a brave and successful venture to capture a new and younger audience.”
Nominees: Unplugged Sky News / On The Frontline – Afghan Headcams ITV News

Specialist Journalist of the Year: Robert Peston – BBC News
“One journalist dominated this year’s specialist category.  [He] owned the story of the Credit Crunch and its impact on the whole economy.”
Nominees: Faisal Islam – Channel 4 News/ Channel 4 News at Noon ITN for Channel 4 News / Jason Farrell – Five News Sky News for Five News

News Programme of the Year: BBC News at Ten BBC News for BBC One
“In a vintage year for news output, this programme shone through. The jury felt it had led the way on a wide range of major stories and the experience and quality of its leading correspondents had simply been unmatched anywhere else. It had triumphed on the big story of the year but had supported that with first-class reporting throughout.”
Nominees: Five News with Natasha Kaplinsky Sky News for Five News / News at Ten ITV News

Camera Operator of the Year: Garwen McLuckie – Sky News Sky News
“The winner’s work in Africa was fearless and showed a remarkable empathy for the problems faced by people across the continent. His story-telling was impressive and his work demonstrated immense personal bravery and the highest technical skills.”
Nominees: Raul Gallego Abellan – Associated Press Television News Associated Press Television News / Stuart Webb – Channel 4 News ITN for Channel 4 News

Television Journalist of the Year: Robert Peston – BBC News
“The winning correspondent produced probably the most sustained run of scoops and exclusives in the history of broadcast news in the UK… It would not be an exaggeration to say that a large part of the nation hung on the winner’s words every night – he personally revived appointment-to-view.”
Nominees: Martin Geissler – Africa Correspondent ITV News / Emma Hurd – Sky News Sky News

Lifetime Achievement Award: Peter Wilkinson
“This year’s winner is, for the first time, a cameraman.  He is not a household name – but you will all recognise his work. Many of the defining moments of our era have been captured through his lens, and he is one of the true pioneers of his trade.”

Judges Awards: Zimbabwe News Teams
“[This year’s Judges’ Award] recognises and salutes the work of a disparate collection of journalists, cameramen, producers and others who work under the radar, who have helped the outside world to report and understand a major international story that would otherwise have remained largely hidden from view.”

Gold Medal: Stewart Purvis
“[The Gold Medal goes] to someone whose name may not be widely known by the public but who has influenced, directly or indirectly, virtually everything we’ve seen on screen tonight. He is, without doubt, one of the makers of modern television news.

Gaza, African coverage and tonight’s RTS awards – breakfast table chat with Al Jazeera

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This morning Al Jazeera English’s managing director, Tony Burman, held a breakfast meeting in London and invited journalists along to ask about latest developments at the channel.

Burman is in town for tonight’s Royal Television Society Awards (2007/8), for which the channel has been nominated for the ‘News Channel of the Year’ award – and it’s up against BBC and Sky.

Burman was, however, not overly optimistic and said that he thought it would be the BBC’s win. However, “next year will be the Gaza year and we will be here again,” he told the group. We’ll report back with an update tomorrow.

Burman’s message was clear: the channel is increasingly strengthening its reputation (that includes within the US, he said) and he emphasised that the fact it broadcasts to nearly 140 million households, after two years on air (it launched in November 2006) was a feat he considered very impressive. Getting Al Jazeera onto the satellite and cable networks in North America is a priority, he said.

The real topic of the morning was the crisis in Gaza: the two correspondents, Ayman Mohyeldin and Sherine Tadros, who had been on the ground prior, and during the 22 day conflict were also there to answer questions.

It was again confirmed that Al Jazeera English was the only English-language broadcaster to report from the Gaza strip before the press ban was lifted (see a previous interview with the channel’s head of new media, Mohamed Nanabnay).

So, here a few of the things that were discussed. Journalism.co.uk will be following up in more detail on these and other points raised, in due course.

Gaza:

Tony Burman said that ‘coverage was really very comprehensive’ and that the reaction to the channel’s output ‘was a reminder that there is a hunger in the world, to get a sense of what is going on’.

The Al Jazeera site had, at times, seen a 600 per cent increase in traffic during Gaza coverage, he said.

Because Israeli, as well as other international media couldn’t access the area either during parts of the conflict, Al Jazeera was watched by a bigger Israeli audience too, he said.

Sherine Tadros, who said it was just ‘chance’ that she ended up reporting from the ground (she is normally the Jerusalem correspondent) said that ‘everything was a risk’. ‘There was no green zone,’ she added. She ‘wasn’t meant to be there’ she joked.

Tadros was asked to go and do a feature from the region before the media clamp-down became apparent, and she hadn’t even packed clothes to take, thinking that her stay would be brief.

To be the only English channel on the ground could be a ‘one-off experience’ during her career, she said. While she thrived on being part of the only English-language media team on the ground – ‘everything we did was exclusive’ – Tadros was aware of the responsibility to cover as much as possible for an English speaking audience.

There was no way they could go away and ‘Google’ for additional information, for example, she said. All the information from the ground had to be gathered by themselves directly. While Tadros said she was already quite familiar with the region, she also had to adapt very quickly to the surroundings and context, she said.

Ayman Mohyeldin described how other international broadcasters were eager to use their material and how he did then feed back to US networks. One of the main differences between the Arabic and English coverage was the level of detail in the reports, he said.

Reports can’t assume context for an English-language audience, whereas an Arab audience has grown up very aware of 60 years of history, he said. As a result, English coverage must supply more detail and background. So while the English and Arabic channels worked closely via multimedia channels (there is a joint new media team) and shared information and sources in their newsrooms, the output can vary.

The style of English reporting is also different, Tadros added. Whereas an Arabic channel might do one hour of footage inside a hospital, that wouldn’t be something they would necessarily do on the English channel.

Expanding into Africa:

With a good presence in Nairobi, Zimbabwe and Johannesburg they’re keen to meet the needs of a ‘growing’ African audience, Burman said.

In regards to whether a full bureau would be opening in Nairobi (to add to bureaux in Washington, Doha, London and Kuala Lumpur), Burman was hesitant. In the current economic climate he ‘can’t talk about expansion,’ he said. For now, little is being said about big investments he explained, adding that Africa is a very important region for them and more correspondents would be added around the continent.