Tag Archives: online news providers

Will widgets revolutionise content online?

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At yesterday’s AOP forum on widgets, plenty of examples were given as to how these applications are used by content providers, but few answers were given on their impact in terms of audience numbers.

Brand controller at ITV consumer, Richard Waterworth, explained the channel’s creation of Facebook applications to promote ITV2 show ‘The Secret Diary of a Call Girl’, but admitted when questioned that quantifying the contribution these kind of widgets make to audience growth is not yet possible.

“It’s absolutely still true that the power of cross-promotion from ITV on air eclipses all this other activity… the way that Facebook works and these widgets work are not comparable in terms of numbers, but what it’s about is building momentum in certain points of a campaign,” he said.

There is scope then for online news providers to use widgets to build buzz about sections on their sites or current projects – just as US sites Washingtonpost.com and USAToday.com have done.

But with metrics for widgets in their infancy it is unclear when or how these applications could become real audience drivers for news websites rather than just flashy marketing toys.

According to Ivan Pope, founder of Snipperoo, sites including news sites looking to widgetise will have to accept that it is a give and take process:

“In order to aggregate you have to disaggregate something… you have to blow up all your content into small fragments and widgetise everything you’ve got and make it available for people to reaggregate into their own view.

“The era of websites which are controlled by a central entity is coming to an end… people want to be in control of where they exist.”

Such widgetisation of content would be a concern for news providers wanting to track where their content ends up and where their audience comes from. This could cause problems for news sites developing widgets for the mobile web, as David Ashbrook, senior research engineer for Vodafone’s devices team, explains in the clip below:

[audio:http://www.journalism.co.uk/sounds/davidashcroft.mp3]

To iron out these problems more deals are needed between content providers and with mobile networks – events that could lead to, as Snipperoo’s Pope suggests, the fragmentation of the internet and websites as we know it.

Accessibility 2.0: The Telegraph and The Mirror

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As far as rating the accessibility of these sites’ audio/video content for the visually impaired in our articles, our reviewer John had difficulty locating the area on each – an instant barrier to accessibility.

However, it’s worth pointing out that among our Dorton College students Telegraph.co.uk‘s video offering was a big hit. Josh, who is partially sighted, was unaware of the breadth of video content available from a newspaper and found it readily accessible.

That was his take on it – John had another, and it’s likely that every user utilising assistive technology would have a different response to the sites. Newspaper websites would be ill-advised to make alterations to bring them in line with the subjective findings of one person.

What our review does do, however, is serve as a reminder to online news providers that a ‘readership’ is not a homogenous lump, but consists of individuals with their own behaviour and demands. Finding a strategy to best handle all these varying needs is what accessibility should be all about.