Category Archives: Traffic

Late Night Marketing: How one newspaper lost 5,000 incoming links

Late Night Marketing discusses how Norwegian newspaper Dagbladet.no lost more than 5,000 natural “inlinks” (links to its website from external sites and blogs) to its website by disabling a feature from blog search engine Twingly on its website:

The first thing here is that Dagbladet.no now loses a lot of blog traffic, but this is not the most important thing, because the traffic from blogs is not enormous compared to the traffic a newspaper can gain from good rankings on search engines.

What do you think that Google will think of your site if you suddenly have approximately 5,000 fewer incoming links per month?

Full post at this link…

Nieman Journalism Lab: MinnPost editor on new audience building strategy

Valuing returning readers over vagrant visitors, a strategy extolled by Gawker a few weeks back and termed “reader affection”, has caught on at non-profit investigative site MinnPost. Speaking at the ASNE NewsNow Ideas Summit this week, editor Joel Kramer announced that MinnPost is also a fan of the affection metric, and aims to build up a “community of intensely engaged followers”. From Nieman:

The strategy, for MinnPost, is a financial as much as an editorial one: It’s about concentrating impact, but also about monetising that impact. The outlet’s ultimate goal in developing a core readership, Kramer said, is to “convert that community into enough money to sustain the journalism”.

Full story at this link…

Read Journalism.co.uk’s interview with Kramer at this link.

Nieman Journalism Lab: Gawker’s new traffic metric measures ‘reader affection’

While others pour over pageviews and underscore uniques, Gawker Media has been quietly working on a new metric, one designed to measure so-called “reader affection”. This new metric is called “branded traffic” and is, according to Nieman Journalism Lab, “both more nebulous and more significant” than traditional forms of measurement.

The idea is to measure the number of visitors that arrive at the site via a direct search for its name or variations on its branding, or by typing in the site URL directly, and distinguish them from more incidental traffic.

The metric comes from a simple compound: direct type-in visits plus branded search queries in Google Analytics. In other words, Gawker Media is bifurcating its visitors in its evaluation of them, splitting them into two groups: the occasional audience, you might call it, and the core audience.

The original Gawker release highlights the value the site places on turning the internet passerby into an affectionate reader:

While distributing content across the web is essential for attracting the interest of internet passersby, courting these wanderers, massaging them into occasional visitors, and finally gaining their affection as daily readers is far more important. This core audience – borne of a compounding of word of mouth, search referrals, article recommendations, and successive enjoyed visits that result in regular readership – drives our rich site cultures and premium advertising products.

Full post at this link…

Media Beat: Former Gawker managing editor talks niches and revenue streams

Dramatically named blogger and journalism entrepreneur Lockhart Steele has guested on mediabistro’s Media Beat video series in the last two days, with the last episode appearing later this afternoon. Steele began blogging around the beginning of the decade while working in magazines. He was recruited by Nick Denton as Gawker began to pick up traffic and later became managing editor of the site, seeing it expand from just a handful of editorial staff to around 150.

In the second installment of the Media Beat series, below, Steele discusses getting traffic through Twitter and Facebook, diversifying revenue streams online, and “looking for niches where we can be a little bit weird”.

Follow this link for the first installment, in which Steele discusses starting out in blogging and breaking away from Gawker to establish his own blogging network.

Globe and Mail: Misunderstanding web metrics can cause lazy journalism

Interesting column from Roy MacGregor for Canada’s Globe and Mail on the damage that chasing ‘hits’ online can do to journalism and why circulation and web traffic should not be confused with circulation:

Why be a storyteller when a ranter will have far more traffic? Why be investigative when instigative is a far quicker route to success on the web?

(…) It is a terrible vision of what journalism could evolve into as it enters a world it so desperately wishes to own, but has little idea of what the available measures in this digital world actually mean.

Full column at this link…

Big numbers vs local audience – what should regional newspapers chase?

The conflict between chasing huge web traffic figures or meeting the demands of a core local audience online is one of the key challenges facing regional newspaper websites, according to a group of digital editors, who gathered last week at the University of Central Lancashire’s (UCLAN) Digital Editors Network meeting.

Coming together on the same day as the latest Audit Bureau of Circulations Electronic (ABCe) figures for the regional press were released, assessing current strategies for building web traffic was certainly topical. January had been a record month for the Lancashire Evening Post, digital editor Martin Hamer was proud to say with 8,215 user comments on articles on the site and 4,121,621 page impressions for the month beating the previous record of 3 million.

Average time spent on the site per visit had never been more than 6 minutes, but had risen to 6 minutes 15 secs in January, said Hamer.

Crucially 85.65 per cent of those visits came from within the UK – a figure the Post is keen to increase and several of the editors present said they had abandoned promoting content via social sites such as Fark, which had previously been used to drive traffic to websites from an international audience. With some local advertisers said to be in need of some digital hand-holding, the group suggested that guaranteeing a strong local online audience would be crucial in securing ads.

Web analytics are helping digital editors to understand the casual nature of most reader’s experience of their websites, added another journalist, whose group of sites sees 32 per cent of visitors only looking at one page, but a core 5-10 per cent looking at 10 pages in one sitting or visiting several times a week.

Growing that 10 per cent and make their engagement deeper and monetise it should be the priority, he added, and there have been some big shifts in the thinking around this recently: several groups admitted to cutting back or dropping video and podcasts entirely.

Instead building interaction using social media was encouraged and, as part of this, not chasing big numbers on these platforms, but rather focusing on engaged, local users and improving the service to meet their demands. Focusing on who those followers are and responding to those users who engage with the paper via those platforms will be more of more value in the long term.

Making money from registered (non-paying) users

Subscription revenues for FT.com have risen 43 per cent year-on-year, helping the newspaper keep in profit for 2009, the Guardian reports.

But its management has also flagged up the potential in other areas, too: BBC technology correspondent Rory Cellan Jones’ interview with FT.com managing director Rob Grimshaw touches on the money-making potential of registered news site users – who don’t necessarily pay.

What’s interesting is that the middle group, those who register but don’t pay, are still proving lucrative. The 1.9 million people registered users have given some very basic information such as their job title.

That’s enough, according to Mr Grimshaw, to allow the FT to run a targeted advertising and marketing operation with high yields.

While the FT’s higher tier of paying subscribers brings in around £20 million a year, it is still thinking about the freeloading clientele.

So are non-paywalled publishers missing a trick by not setting up registration systems, for fear of traffic drop-off?

It’s perhaps worth going back to my interview with Rob Grimshaw in January:

User analytics
Monitoring the behaviour of 1.8 million registered users and 121,000 subscribers is a big part of the FT’s marketing strategy, he said.

“Their details are in a database: we have a lot of demographic information about them; we’re also able to combine that with their normal activity on the website. That data base is a goldmine that brings benefits to many parts of the business.”

Specific advertising can be exposed to a certain audience and direct communication can be made by email, he said. “1.8 million users have self-selected as people who are interested in our content and our business,” he added. “It is an area where there are enormous benefits to be gained.”

He argued that privacy is not infringed by the publication’s methods: “We never focus on behaviour of particular individuals: we are always looking at things in aggregate; how a sector of our database of users behaves.

“We would never allow an advertiser access to that [user information]. That would be both unacceptable and illegal.”

The success of companies like Amazon was due to carefully targeted marketing, he said:

“Some of the most successful companies out there have built their businesses by understanding the behaviour of their users in a very defined way; using their insight to develop their business decision making.”

Statistics on internet and social media use: why email is doomed

According to this video presentation by Jesse Thomas, eighty-one percent of email is spam. But if you view the rest of the statistics, you can see how email is becoming rapidly irrelevant as a key communications – and publishing – tool.

JESS3 / The State of The Internet from Jesse Thomas on Vimeo. Hat tip: @adders

Regional online traffic compared; Johnston Press comes out top

I’ve had a little play with today’s Audit Bureau of Circulations Electronic’s (ABCe) six-monthly multi-platform report for July – December 2009 and produced a few graphs.

Johnston Press was top of the traffic charts with 384,016 daily unique browsers – partly thanks to the Scotsman which attracted 86,694 daily browsers on average over the past six months. In second place for daily unique browsers (which ABCe now prioritises over monthly statistics as a better measure of site popularity) came Newsquest with 320,975 browsers. Closely behind, Trinity Mirror, which recorded 287,130. Of the bigger groups, it was Northcliffe in fourth position with 256,123. GMG saw the biggest drop-off overall when period-on-period monthly unique browser figures were compared: -17.8 per cent.

For the next multiplatform report, it could be all change: GMG regional titles will be part of Trinity Mirror, following the sale agreement earlier this month; and the effect of Johnston Press’ pay walls, launched in November may well have kicked in. They seem to have had a limited effect on this period’s statistics, but it’s worth noting that traffic had fallen for the Johnston Press network from 6,985,175 uniques in October to 6,161,875 in December 2009: down by over ten per cent in two months. Traffic had been dropping off since July, however, well before the pay walls were introduced and of course, the group has only rolled out the scheme over a few of its smaller sites so far.  Unfortunately, the trialled sites don’t feature in the individual site break-down.

This chart shows the period-on-period change for each newspaper group, July to end of December 2009. (ie. compared with the previous six months)

Unique daily browsers, by regional newspaper group:

GMG Regional Network

Trinity Mirror

Iliffe News & Media Ltd (note that the largest column is its entire network overall, which includes other sites as well)

Johnston Press

Newsquest

Midlands News

PDA: Telegraph.co.uk will chase channels not web traffic, says digital editor

Telegraph.co.uk will move away from chasing high reader numbers online to focusing on “content, commerce and clubs”, says Edward Roussel, digital editor at the Telegraph, in this interview with PDA.

With the realisation that high web traffic figures does not guarantee a sustainable business model, Roussel says the focus will now be on developing channels. Part of this will be the work of Project Euston, the Telegraph’s new digital entrepreneurial unit led by Will Lewis, which has now been up and running for three weeks.

Euston is not a private club where only certain people can operate. It is designed openly. We have done it so that any one of our over 500 journalists who has a brilliant idea can apply for funding and other resource, and try to make it a reality.

The channel strategy will focus on creating content and commercial opportunities, such as shops and clubs, around niche areas and PDA picks up on the site’s existing gardening section, which carries a shop and drives readers to buy.

While there are opportunities to charge for access to certain areas, such as crosswords, by setting up clubs, Roussel adds that there are no immediate plans in place to go behind a universal paywall.

Full post at this link…