Category Archives: Business

News International to rethink ‘iron-curtain’ paywall approach for the Sun

The Sun is to use a mixed model to charge for online content, according to News International head of marketing Katie Vanneck-Smith, although no date has been set for its introduction.

Speaking last night at a panel debate about paywalls and digital journalism models at City University London, Vanneck-Smith’s admission seemed to mark a shift in News International’s ‘iron-curtain’ approach to paywalls on it’s news sites.

She told the audience at the debate:

I think we all said that the models are mixed. So there are no plan at the moment, there’s no date, for when the Sun will have paid as part of its model for it’s digital website in terms of its news access.

When questioned by Media Guardian editor Dan Sabbagh about whether this marked a change in News International thinking, Vanneck-Smith replied: “We will introduce paid for content and services on the Sun in the future, I couldn’t tell you what the date is.” She would not confirm whether this would be in the form of a paywall, but earlier in the event she said that the newspaper was “of the view that mixed models and blended models are right and the best way to pursue, I think, a very vibrant and exciting journalism future for this country”.

Almost a year on from the Times and Sunday Times going behind a paywall, Vanneck-Smith said both were making more money digitally from their 79,000 subscribers than pre-paywall, when they had 20 million browsers.

Dan Sabbagh, the Guardian‘s media editor, revealed the newspaper would pursue a free content model and would move towards becoming an aggregator of news and opinion.

We want to become, as well as a provider of content, a content aggregator. People are very keen on participating with the Guardian, they want to be re-published on our site and they’d like us to sell their advertising.

We think it’s critical that we’re part of the conversation that people are part of.

And while I don’t have any big philosophical rejections to what the Times and Sunday Times are trying to do commercially, it seems like a perfectly proper strategy to pursue, I’m less convinced by the severity of their paywall model. In effect, the Times and Sunday Times journalism is outside the journalistic conversation

Sabbagh also revealed the Guardian site had its best day ever had best ever day when Osama Bin Laden died, resulting in 4.5 million unique hits compared with a daily average of 2.4 million uniques.

According to Geordie Greig, the editor of the Evening Standard, the paper is on course to make a profit by 2012, and would consider a paywall if he saw it worked elsewhere.

I think we will probably be on the verge of profit next year. Now I’m not saying that to say we’re better than them [other newspapers], I’m really it because we’re in a very difficult industry to make money.

I think everyone applauds the attempt by News International to make money, we really, really hope it works. And I don’t think there’s anything wrong in saying, if it does, we’re all going to copy it, that’s what happens in industry where there are leaders.

The Standard has experienced a huge turnaround in fortunes since going free back in 2009. Greig revealed the move had allowed the paper to charge 150 per cent for advertising space compared with old prices. Greig explained:

By changing our economic model, we were able to survive and thrive. Suddenly we become bigger and by bigger meant we could earn bigger sums of money.

We were losing a ton of money, we were losing between 10-20 per cent of our readers every single year and our debt was running into tens of billions potentially a year and this was unsustainable.

We made a decision to go free and the great thing was that made two competing papers in the evening leave the market so that made us in a more dominant.

Grieg also revealed prior to going free, the Evening Standard sold 700 copies at Oxford Circus. Now, it distributes 32,000 copies from that location on a daily basis.

Stevie Spring, chief executive of Future Publishing, suggested the problem with charging for content online was that it involved a change in mindset for users used to not paying for news, likening broadband access to an all-you-can-eat buffet.

The difference in a digital world is fewer and fewer people brought up in a world where everything online is free, there is an expectation of free. Or it’s not an expectation of free, but everybody has grown up believing that once you’ve paid for your broadband access, that’s an all-you-eat-buffet, that’s my library card, everything else is free.

You have a real disincentive to pay once you disaggregate the content from it’s packaging. When you have a physical artifact, a real DVD or real magazine or a real piece of paper, once I disaggregate the content from its pack, people aren’t sure what the value of the content in isolation is.

They expect it to be much cheaper because of course there is a marginal cost of distribution. However, what people aren’t seeing is the increasing cost of creation because actually it costs more to fulfill expectations in a digital world when people want 24/7, up the second with audio visual adapted and amended for every screen. So cost of production goes up.

Dominic Young, former director of strategy and product development for News International, said it was up to media organisations to innovate and find a solution.

The challenge for the industry and for everybody is to identify new models and pursue them with gusto. In that sense, I think what the Times and Sunday Times are doing is really important.

It’s no surprise to me that the companies making the most money out of the internet are companies which invest nothing in content. The companies which make the most money out of journalism directly and companies which tend to be parasitic aggregator, many of them just straightforward feeds.

On suggestion put forward for the Sun by Roy Greenslade in his Guardian column today, in response to last night’s debate, was charging for the newspaper’s popular online bingo games while keeping the rest of the site free of charge.

Citizen journalism site expands after getting £1 million funding

UK citizen journalism site Blottr.com is to expand into five new cities this month, as the company behind the site celebrates securing funding of £1 million.

The platform, founded by Adam Baker, enables users to create and break news stories, as well as contribute towards other peoples’ posts. The company this week closed a round of funding by Mark Pearson, as TechCrunch reported yesterday

Pearson has so far invested £250,000 into the site, with the remaining £750,000 to follow providing the business meets certain “milestones”, such as increasing traffic and engagement with the audience.

Today Baker told Journalism.co.uk the site will be expanding into five new cities in the next couple of weeks: Birmingham, Bristol, Leeds, Edinburgh and Manchester. The plan to expand was already in motion before the funding came through, but he added that the financial boost “definitely helped it”.

As part of the expansion, the site is undergoing a redesign to include the added functionality to enable users to add content to their own pages for areas not currently catered for. Blottr is also planning on launching a free iPhone app next week, which will enable users to report on events from the ground using the platform.

Baker said the next step would be to monetise the platform, such as by licensing it out to publishers and media organisations interested in integrating user generated content.

We’ve got a product that does a number of things that publishers and media companies want. In internal conversations they say ‘we know we need to get in user generated content’ but there are a whole bunch of legal issues, and then the other ongoing conversation is how do we make more money and how do we get more unique content?

With the platform they can start to deeply build their audience, get really good content that’s unique to them and then they get pages that they can start to monetise.

Baker added that the US market “is definitely on the radar” but that for now the focus is on the UK and Europe.

#PPAconf: ‘Let’s make sure we do the paid content thing well’

The final session at the PPA Inspiration & Innovation digital publishing conference today returned to the now common discussion of how publishers can, and should be, developing digital revenues.

Neil Thackray, co-founder of Briefing Media opened up the debate by urging publishers not to repeat what he called a “monumental cock-up” in terms of making money through online advertising. “Let’s make sure we do the paid content thing well”, he said.

But this begs a question that remains unanswered for many: how exactly? Well the main pieces of advice were for publishers to take their time in developing strategies and new digital products, to use the unique content on offer, and not to simply regurgitate online content on new digital platforms. But overall in developing new revenues and products such as mobile, Thackray summed up, it is about putting the reader at the centre of what you do, not the brand or magazine.

And understanding these readers is key, the panel agreed, as fellow panel member Rob Grimshaw, managing director of FT.com, was able to demonstrate.

According to some of the latest figures the FT website saw a 79 per cent year-on-year increase in registered users in 2010, taking the total to more than three million. There has also been a reported 50 per cent increase in digital subscriptions on 2009, with 207,000 registering, and 900,000 downloads of FT apps on mobile phones and tablet devices for the period.

And now it is planning on using this vast data, which it has accrued as a result of its business model, to improve and inform the editorial content offered to its users – and that’s through personalised news.

It is about using insight to power the delivery of the content on the site. We have a fantastic rich picture of what our readers like about the content, how they consume it, and we have an opportunity to use that insight to deliver to people the content that they want.

I caught up with Grimshaw at the end of the panel debate to hear more about the plans:

Listen!

Similarly John Barnes, managing director of digital at Incisive Media – and who is speaking at news:rewired, noise to signal later this month – echoed the value of knowledge when it comes to the audience.

I think business-to-business publishers went after the numbers and lost sight of the fact we should have a deep knowledge of our readers.

With the proliferation of platforms and operating systems, technology can make you a busy fool. For example we hear about digital magazines or iPad apps – what is the right way to go? Well maybe the right way is to not go quickly, or not at all.

Media release: BBC Trust approves greater international focus for Worldwide

The BBC Trust has approved a new strategy for BBC Worldwide to include a greater focus on international opportunities.

In a release published by the trust today, it confirmed that a new strategy was approved for BBC Worldwide, the commercial arm of the broadcaster, in March.

This follows an 18 month-long review of the BBC’s commercial activities, setting out changes to the future remit of BBC Worldwide.

The BBC Executive’s strategy for BBC Worldwide is now to develop a more integrated and ‘balanced’ internationally-focused portfolio that, within the agreed parameters, balances the need for growth with acceptable levels of risk. BBC Worldwide should also seek to invest in growth businesses which offer new rights monetisation opportunities.

News sites can now add a Facebook ‘send’ button

Facebook has launched a new plugin with great appeal to news sites.

“Send” is similar to the “like” function but allows Facebook users (and there are half a billion of them) to send a news story as a private message to an individual, a few friends or a group.

The “send” button can be added to a site’s sharing options, as the Washington Post has done here:

Send button

 

 

 

Or users can click the Facebook icon or ‘share’ button and they will then have the option to send the story as a private message.

Send as a message

 

 

A Facebook user may come across a gallery of marathon pictures on a news site and decide to “send” the link to everyone who sponsored them. Or a charity may want to “send” a news feature about a campaign to a particular group, which the members can then discuss privately.

Facebook message

According to this Facebook blog post, the ‘send’ button keeps people on your site.

The send button drives traffic by letting users send a link and a short message to the people that would be most interested. They don’t need to leave the web page they’re on or fill out a long, annoying form.

Compared to the alternatives, the send button has fewer required steps, and it removes the need to look up email addresses by auto-suggesting friends and groups.

A small group of news sites and brands launched their ‘send’ buttons yesterday.

Details of how to add the ‘send’ button to your site are at this link.

Guardian: Shadow culture secretary calls for end to politics in media takeovers

Culture secretary Jeremy Hunt has reportedly said he will consider the introduction of “new provisions in respect of media plurality” in a new Communications Bill, following calls for quasi-judicial roles to be removed from ministers in media ownership decisions.

The Guardian reports today that shadow culture minister Ivan Lewis wrote to culture secretary Jeremy Hunt earlier this year with a series of questions relating to News Corporation’s bid for BSkyB.

At the end of his letter Lewis asked the culture secretary if he would consider provisions in the new Communications Bill for the removal of politicians from having any quasi-judicial role “in relation to specific plurality and cross media ownership decisions”.

In a response, which appears to have been posted on Scribd by the Guardian, Hunt reportedly says he will be considering new provisions.

I will be publishing a green paper by the end of the year and seeking views this year in order to scope what it should include.

Following the green paper consultation we will look to make necessary changes as soon as practicable; not everything will necessarily require primary legislation and we are open to looking at what can be done more quickly where appropriate.

The correspondence comes as News Corp’s bid for full ownership of BSkyB is considered, following the acceptance by Hunt of proposals put forward by News Corp in response to concerns raised over media plurality.

This included the spinning-off of Sky News under a separate publicly limited company called Newco.

The Guardian says a decision on the deal is expected “possible as early as next week”.

Slovakian media goes behind the paywall

Yesterday nine news outlets in Slovakia joined together to put up a joint paywall in front of parts of its content – some more than others – as part of a new premium content subscription model by Piano Media.

The platform means users pay a monthly fee of €2.90 ($4.20) for unlimited access to all sites.

Once users have subscribed they will automatically be logged in to all of the participating sites, which in Slovakia currently includes Pravda and SME, along with video portals, tv stations and magazines.

Publishers have decided how much content they wish to place behind the paywall, some closing almost all their content to non-paying users while others are leaving general news free and instead selecting content such as commentaries as premium material to be paid for.

The paywall launched yesterday with a free two-week trial, with charges coming into effect from 2 May.

We spoke to Piano Media CEO Tomas Bella, about the reaction from within Slovakia so far.

Listen!
In the coming weeks and months there are plans to incorporate the subscriptions within Internet Service Provider packages, to be offered to users when they sign up for their connection, as well as launches in other countries such as the Czech Republic.

Bella told Journalism.co.uk the aim is for after the first year to have 0.8 to 1.5 per cent of internet users paying subscriptions to the system and five to 15 per cent after three or four years.

#ijf11: ‘Innovation is about about throwing spaghetti at the wall and seeing what sticks’

Journalism conferences, as with all conferences I suspect, are always vulnerable to least a bit of tiresome industry navel-gazing, if not a lot. Even when they’re good, which the International Journalism Festival was, there is inevitably a lot of talking.

But on the last day of #ijf11 there was a welcome antidote in amongst the talk to round things off, a coherent message from several of the panelists: go out and do things, try things, find out what works. This particular session looked innovation in news, specifically at what it takes to go from having a good idea for a news site, to getting off the ground, to staying solvent.

Nigel Barlow trained as an accountant. He worked in small businesses for 20 years before he decided it was enough, and packed it in for a journalism course at UCLan.

Shortly after graduating Barlow co-founded Inside the M60, a local news site for the Manchester area. He told the #ijf11 panel that people need to start worrying less about the traditional journalism routes and start trying new things.

It’s a difficult time for journalism, but difficult times tends to bring out the best innovation. Don’t just look at the traditional routes, if you’ve got an idea just get on and do it. It’s abut throwing spaghetti at the wall and seeing what sticks.

A model example of getting on with it, Nigel was covering news for Inside the M60 before it even had a website.

Before the site was even there, we started to report on news in the area using Twitter, and created momentum for the site a few months before it launched.

We actively made connections with what I would call the local movers and shakers, MPs and businessmen for example.

We got a couple of big interviews with local MPs as well, which helped a lot at the beginning, and we were the first on the scene to cover a large gas explosion in Newham and were covering it live from the scene, after which we put about 1,500 followers in a couple of days.

We didn’t have a lot of money and we still don’t, so we have to make the most of free tools. But we got started by using social media and basically making a big noise on Twitter.

Using Barlow’s site as one example, Google News executive Madhav Chinnappa said the important thing was “the barriers to starting a news organisation have fallen”.

Fifteen years ago, starting a news organisation from scratch would have been impossible, but we have three people on this panel who have done exactly that.

And Chinnappa echoed Barlow’s sentiments on just getting on with it.

Google’s take on this is experimentation and interaction. Go out, try it, try it again, see what works.

He acknowledged it was difficult for smaller sites like Inside the M60 to get a decent ranking on Google news, and they would inevitably be dwarfed by the big global stories.

We know that if you’ve got a local news story that no one else has that it can be difficult to get out there. If you go to Google News and you don’t see an Inside the M60 story, that’s because they are getting outweighed by the likes of Fukushima and Libya.

And he acknowledged Google News was not giving proper due to certain types of content.

We’re not as good as we should be around video, or image galleries. And we’re almost playing catch up with the news organisations as they innovate, whether that’s graphics or slideshows.

But he also said there isn’t a magic formula to cracking Google, and argued that original, creative content was still important.

I think there is this myth about getting the technical aspect just right, and hitting on a formula and then you will suddenly be great on Google.

I don’t want to sound cheesy, but having good original content is still very important.

I spoke to Nigel Barlow after the session about making money as a local news startup:

Listen!

ABC News iPad app offering video books

LostRemote reports that ABC News has rolled out a new iPad app which offers users video books “that combine text, photos and video from the network’s archives”.

The ABC Video Bookstore app (iTunes), which is free, launched with two $7.99 books for sale: A Modern Fairy Tale (previewing the royal wedding) and The Amanda Knox Story.

The app which launched last week can be found here.

#ijf11: Be accessible, be realistic, Guido Fawkes advises small news outlets

Accessibility and community are key to having an impact as a small online news outlet, political blogger Paul Staines (aka Guido Fawkes) told the International Journalism Festival this morning.

Some of my best stories come from my readers.

If I want to contact the Sunday Times investigations editor, I can maybe ring the switchboard but I probably won’t get through.

I have my phone number and email address on my site. Alright, you won’t get though to me directly, you’ll get an answerphone, but I will get back to you.

And there is the promise of a free T-shirt if I use your information.

Staines cited the recent example of an image of David and Samantha Cameron looking terrifically glum waiting for a Ryanair flight to Malaga.

The image was sent to Staines by a reader, and within an hour he had published it and sold international syndication rights, making enough money to fund the blog for a month.

The blog shared the money with the photographer, he hastened to add.

Another important factor is being realistic, he said, knowing what you can and can’t do.

The Guido Fawkes blog is a two-man operation, and “can’t spend a long time investigating a corporation across five continents”.

The way we approach it is much more tabloid, more hit and run, but we will keep coming back to a subject and wear at it to get results.

We’re not worried about getting scooped as long as we keep at the story.

He put that need for realism in sobering financial terms when he said that he had bid £10,000 – as much as he could – for the MPs expenses disk, but came up against the Telegraph, which bid £100,000.

Since its modest beginnings, started “on a whim” in 2004, the blog has landed “one politician is jail, a few fired, a few resigned”, Staines claimed. “Oh and a few special advisors, I forget about them”.

Not all of them perhaps, The Guido Fawkes blog was responsible for a story about William Hague sharing a room with a young special advisor, who resigned as the story spread like wild fire across the nationals.

Compared with larger, more established news organisations, Staines’ disregard for the need for double checking the facts was another advantage, he said.

Newspapers have to have double sourcing and verification, Whereas I’m more likely to take a flyer and a risk with the lawyers.

For that very reason, another important source of stories for Staines is political journalists who have had stories spiked by their editor for not standing up, but who want to get it out.

That’s great, when that happens, because I get all the credit and they get nothing.