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The Register: Salford ‘teething problems’ lead to BBC errors

February 16th, 2012Posted by in Broadcasting, Editors' pick

BBC insiders have spoken out about “endemic problems” with technology at the new MediaCity facilities in Salford, which have led to a series of errors including one unfortunate captioning mistake that saw a child being labelled as a recovering alcoholic.

“Once a mistake has been entered into the computer, the director in the TV gallery can do nothing to stop it. The software won’t allow it,” a source told The Register.

Other problems include failing clocks and non-responsive robotic cameras. The problems have so far affected BBC North West programmes, but BBC Breakfast is also moving into the studio complex shortly.

The BBC response is: “It wasn’t a technical error but rather just a simple case of people getting used to the new systems. With the introduction of any new systems, teething problems are to be expected.”

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