Huffington Post: Early signs of success for citizen journalism investigation

The Huffington Post claims that one of its first investigative projects shows evidence of a ‘new alliance between professional reporters and citizens who have a high interest or expertise in a particular topic’:

“Several weeks ago, as one of our first investigative projects, we set out to explore how insurance companies decide which claims to approve or deny. Regulators, lawmakers and policy makers seem to be in the dark about that important aspect of the health care system, since insurance companies generally are not required to disclose their rules, methods or records about claims. Investigative Fund reporter Danielle Ivory wrote about this lack of available data and invited citizen journalists to help us investigate. Hundreds of people volunteered. And they’ve already helped us extend and deepen our journalism. Many have volunteered personal tales about their dealings with insurers. Others are health professionals and insurance insiders with direct experience in the claims process.”

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