When reviewing Times Online and theSun.co.uk for our series on accessibility, we only really skimmed the surface of both sites’ blogging areas.
This was largely because issues of accessibility prevented our user from locating the blogs section on each website. Asking them for their thoughts once I, as a sighted user, had helped locate them would have been misleading.
The lack of a dedicated ‘blogs’ link or section heading on each site’s homepage illustrates the papers’ differing approach to blogging – Sun blogs come under the personalised My Sun area; whereas Times’ blogs are listed in the comment section.
While this means that any user purposefully looking for this section might struggle to find it without prior knowledge, this is an issue of content rather than accessibility. Each newspaper has chosen not to feature a blogs section on its homepage, because this is may not be the content it wants to flag up first.
This is a subjective choice by the publisher, which may not meet the subjective needs of all the audience. So does making a news website accessible mean making a compromise to try and please most of the people, most of the time?