Tag Archives: multimedia editor

Jon Bernstein on hyperlocal: Five steps to kick-start the local news revolution

The strength of hyperlocal is also its weakness – disparate projects in far-flung places.

But here’s the thing. What works in KW1 – the business model, the editorial proposition – is likely to work just as well in TR19.*

So we have a choice. Wait for exemplars of the form to rise up, then copy and adapt, or give the whole process a hand by collating, sharing, talking and learning. Right now.

Let’s do the latter. Here’s a quick and dirty call to action:

1. Find out what’s out there
In the United States they are doing just that.

The City University of New York Graduate School of Journalism has invited ‘bloggers, independent journalists, website publishers and entrepreneurs’ to complete a survey so it can ‘gather information and innovative ideas from across the country’.

“We want to bring facts, figures, and business analysis to the debate over the future of journalism,” it states.

Where’s the equivalent effort over here?

I’m told that there are voices in Ofcom, the media regulator, who want to collate information about all of the little community newsletters and bigger sites which could now be called hyperlocal.

If that’s the case, it’s time to get moving. Oh, and we’ll have some of that US data when it’s ready, too.

2. Share ideas
Good practice, sound business models, strong feature strands and story hooks are not geographically-defined. So share, feed off each other, beg, borrow and steal.

Talk About Local is a good start. More, please.

3. Share resources
Can you apply the franchise model to the hyperlocal? For some the answer is a definite yes.

Again Talk About Local offers a possible lead with its plan to seed 150 sites in deprived areas nationwide.

Paul Bradshaw and Nick Booth’s Help me Investigate, is another service with franchise potential.

As is Mapumental.

This is a MySociety.org concoction and, like Help me Investigate, is a recipient of 4iP seed funding. Mapumental is postcode-based tool that brings together publicly available local house price and transport data and mashes it up with a ‘scenicness’ rating .

MySociety is also responsible for FixMyStreet. Both are centrally-built pieces of software with a hyperlocal application.

Integration is the key.

4. Share content
Like franchising, syndication is another old media model that has a home in the brave new world of hyperlocal.

And there is a commercial opportunity for those who create usable aggregation models.

Take Outside.in which has just launched a service in the United States it claims ‘will allow users to quickly create a mass amount of hyperlocal news pages’.

Outside.in is coming to the UK, but why isn’t a UK start-up doing this for the UK market? Perhaps one is. Time to make some noise.

5. Engage government
There’s a crisis in the public service provision of local news. If you want proof just look at the horse-trading between ITV and Ofcom. It’s a perfect opportunity for the government to think laterally.

Yet despite the warm words – and suitable use of new media lingua franca – in last month’s Digital Britain report, Lord Carter and co failed to put anything radical in train.

Carter’s defence is that this report was a sprawling undertaking and wasn’t designed to mandate government.

If so, someone needs to pick it up in Whitehall, but also in county halls up and down the country.

Rather than fund me-too freesheets that threaten to kill off local newspapers, local authorities would be better advised to help provide the infrastructure for hyperlocal.

It’s time to free your data for postcode-based applications, create a support system for local citizen journalists and use those soon-to-be-thriving platforms to promote the uptake of online public services.

Enough of the action plan. Go create.

(*That’s John O’Groats to Land’s End, postcode fans. Well, near enough.)

Jon Bernstein is former multimedia editor of Channel 4 News. This is part of a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

Jon Bernstein: What MPs’ expenses tells us about the clash between new and old media

The narrative is familiar to anyone who has followed the broader technology industry for any length of time – new triumphs over old.

The reality, inevitably, is more complex, more layered, more textured.

Certainly change is disruptive, but old technology rarely disappears completely. Rather it coexists with the new.

Just look around your office if you want proof of that.

You may not use the fax machine but someone does, and you’ve certainly sent a letter or made a call on the land line. Communication is not all mobiles, email and instant messaging.

As it is with technology, so it is with media.

And nothing demonstrates the laziness of the ‘winners and losers’ legend more than the domestic news story of the year – MPs’ expenses. Here we have seen the best of old and new media, one feeding off the other.

Let’s retrace our steps:

What was meant to be a public domain story, put there by a hard-fought freedom of information request, turned into an old-fashioned scoop.

The Daily Telegraph acquired the data and did a first class job poring over the numbers and putting in place an editorial diary for the drip-drip of expenses-related stories.

The first fruits of this were splashed across the front of the paper on Friday May 8 and, by my count, the story set – and led – the news agenda for the next 23 days.

To this point it was only a new media story in the sense that the Telegraph was enjoying an uplift in traffic – one in every 756 expenses-related searches led to the site.

But what the paper was offering was fairly conventional fare. It took others to do some really interesting things with it.

A fine example was work done by Lib Dem activist Mark Thompson who spotted a correlation between the safeness of an MP’s seat and the likelihood that they are involved in an expenses scandal.

Elsewhere, there were mash-ups, heat maps and the rest.

And then the deluge. Parliament released its data – albeit in redacted form – and for the first time the Daily Telegraph was in danger of losing ownership of the story to another newspaper.

True to type the Guardian offered the most interactive experience inviting readers to: “Investigate Your MPs expenses.”

Wired journalist Jeff Howe, the man credited with coining the phrase crowdsourcing, will nod approvingly at this development.

According to one definition Howe uses, crowdsourcing is ‘the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open cal’l.

In this instance the Guardian was taking a task traditionally performed by its journalists (designated agents) and outsourcing it to its readers.

Where the Telegraph did its own number-crunching, the Guardian farmed much of it to a third party, us.

So has the Guardian’s crowdsourcing experiment been a success?

On Sunday the paper boasted that almost 20,000 people had taken part, helping it to scour nearly 160,000 documents. So far so great. But by Wednesday, the number of documents examined by the army of volunteers was still 160,000.

With some 700,000+ receipts and other assorted papers to classify could it be that the Guardian’s efforts were running out of steam?

If they were, this didn’t stop its rival from following the lead.

One Telegraph correspondent may have dismissed those engaged in this kind of ‘collaborative investigative journalism’ as ‘Kool-Aid slurping Wikipedians’, but his paper seemed to take a different view.

By the middle of the week, the Telegraph was offering its far-less redacted expenses documents in PDF form and all its data in a Google spreadsheet, while simultaneously asking readers directly: “What have you spotted?”

Both papers – and the wider media come to that – have enriched our understanding of a complex and sprawling story. What started as a proprietorial scoop is now in the hands of the crowd.

Old media and new coexisting.

Jon Bernstein is former multimedia editor of Channel 4 News. This is the first in a series of regular columns for Journalism.co.uk. You can read his personal blog at this link.

Tips and thoughts for journalists from Bloomberg’s former multimedia editor

Last week (Thursday May 28) Bloomberg’s former multimedia editor, Abhik Sen, spoke to journalism students at City University on a range of topics:

MPs’ expenses:
Revelations about MPs’ expenses would not have had as much impact if the story had been broken online, the former editor of multimedia at Bloomberg told students. “There are still some stories which work much better in traditional formats,” he said. “The MPs’ expenses story could have been broken in any format but it would not have had the same impact if it hadn’t been print.”

“The resulting chaos in Westminster probably would not have happened if it had broken on a blog or website. That medium just doesn’t have the same impact as the front page of a newspaper does.”

Sen added that the gradual ‘drip feed’ of information in the daily papers and sustained ‘wall-to-wall coverage’ in the Daily Telegraph allowed the story to build a momentum that would not have been possible in the rolling news environment of the web.

Where multimedia works best
He emphasised that online journalism continued to surpass traditional formats in  providing ‘more detailed, more thoughtful’ coverage and a ‘360 degree view’ of any story.

“For the swine flu story, for example, you get the headlines in the newspapers and the footage on the television channels, but for a comprehensive view you have to go online and look at videos, stories, first person pieces, interactive graphics, maps,” he said. “That rule holds true for pretty much every big story, from Obama to climate change.”

“TV and newspapers are the entry point for the news cycle,” he added. “Only people who are particularly interested in a story will then go digging for more stuff online. But that’s when they will expect comprehensive, meaty content.

“Then, multimedia journalists have to take the game to the next level: beyond the headline, beyond the immediate soundbite.”

Sen’s tips for journalists
“In tomorrow’s world, which is pretty much today’s world, there is no media organisation which is not thinking multiplatform,” the former multimedia editor at Bloomberg. “Everyone will have to be a multimedia journalist of some sort. The earlier you get familiar with the grammar of multimedia, the easier and better it will be.”

  • Planning is important. “Most bad multimedia pieces flounder because not enough thought has been put into what you are trying to communicate,” he warned. “Think about how your story could best be told and what sort of interactivity you want to offer.”
  • Get creative. The challenge for multimedia journalists covering diary stories, such as the G20 protests, is to find a way of reporting that is “original, refreshing, different from the newspapers and television, and yet complimentary,” said Sen. “You must build on what others have done, but also do what others cannot do.”
  • Think flavour, not just facts. “In a multimedia piece, you need to convey not just who was there and what happened, but what was it really like?” he said. “You need to capture things that make the piece alive. They might look small at production stage, but become really interesting and useful at the editing table.”
  • Less is more. “Five minutes is an eternity in news time,” he warned. “Most multimedia pieces won’t ever run for more than a few minutes.”
  • Always shoot action and emotion. “It doesn’t need to be someone fighting a war, but you need mobility or some dynamic element,” he advised. “It might be someone’s eyes floating from left to right, clinking glasses, natural sunlight.”
  • Develop skills beyond conventional journalism, or work with somebody who has. “A graphic designer is critical to a multimedia project,” said Sen. “It’s up to them to bring all the elements together and present them in a way that can either make or break a multimedia piece.”
  • Keep the big picture in mind. Remember that neither audio or visual will ever work alone in a final multimedia production. “They will be next to text, or on top of a picture, so always have an idea of the final product in mind,” said Sen. “Then you don’t always have to face the dilemma of dropping or cutting to fit.”
  • But if in doubt: “Shoot first, make up your mind later,” he advised.

Sen, who spent more than a decade as a television and newspaper journalist before joining Bloomberg, added that these skills should be developed in addition to, not at the expense of, the traditional journalist’s toolkit. “The nuts and bolts remain the same. Good journalism, solid reporting, news judgement and good writing skills are as important online as off,” he said.

Sen’s favourite multimedia packages:

  • Economy Tracker by CNN: “Somebody has done the hard work of crunching numbers and then somebody has made it into a really visual, interesting piece of work,” said Sen. “It’s a good example of telling a big story simply but effectively”.

Related link:

Alison Battisby’s report on her blog: ‘Everyone will be a multimedia journalist,’ says ex-Bloomberg editor.

Lara King is a freelance journalist and blogs on the media at www.lara-king.co.uk.

The budget online: Liveblogging and Twitter dominate news orgs’ coverage

Today’s budget announcement is being billed as the most significant of recent times given the UK’s current financial woes.

This is both a breaking news story, but one that requires closer analysis and follow up – and, perhaps most importantly, the ability to make it relevant to the reader.

So how are news organisations covering it online and who’s ticking these boxes?

Telegraph.co.uk
Currently performing well in Google News search for budget, the Telegraph is going in big on online coverage today.

It will be updating throughout the day via its @Telefinance Twitter account (headed up by @hrwaldram). Meanwhile a trio of Telegraph reporters have been liveblogging budget news since 6:30am.

On the subject of Twitter – the Telegraph has reinstated its Twitterfall – an embed aggregating all Twitter updates marked #budget. The feature had to be taken down earlier in the week, because of some mischief, but so far so good with the tweaked (filtered?) version.

In addition there’s a nice ‘What to expect’ guide breaking down the issues that are likely to feature in the budget announcement.

FT.com
Arguably the go-to site for budget coverage given its specialism, the FT is building on tried and trusted features from last year (a budget day podcast, video analysis, a budget calculator) with a new liveblog from 12pm covering Alistair Darling’s speech, editor Robert Shrimsley, who will participate, told Journalism.co.uk.

The format is based on the site’s MarketsLive feature successfully developed and used by its Alphaville blog. As such it will ‘bring people people up to speed, but inform them in an entertaining way’. Financial analysis but entertaining – two styles that rarely meet, said Shrimsley, but that will be key to FT.com’s liveblogging of the budget.

“There’s a premium on getting that information out and telling people what its means. We feel at the FT that we have the right people to pass on that analysis,” explained Shrimsley.

There will be a Twitter feed too, but it’s crucial not spam people with updates, he added. Readers are encouraged to participate in both this stream and the liveblog though.

Alphaville isn’t being used as a lab for experimenting with new ways of coverage, he stressed, but there is potential for more liveblogging across the site. It’s important not to overdose on technology, however, but to use only when applicable, he added.

“Can we offer our audience what is worth reading? There’s lots of innovation on the internet and there’s lots that you can do – that doesn’t mean you have to,” he said.

Channel 4 News website
More use of Twitter by the Channel 4 news team – as introduced by presenter Krishnan Guru-Murphy in the vid below:

There will also be use of CoverItLive (CiL) for a liveblog starting at 12pm, which was similarly used in the site’s coverage of the G20 summit.

Some nice additional touches include the use of FactCheck to test the claims made by the chancellor in the budget; and a wordcloud (or Snowcloud) of Darling’s announcement.

Sky News Online and Times Online
A specially built budget page has been set up including a liveblog, live video streams of the budget speech, and analysis from bloggers, tax experts and taxpayers, the site told us. There’s a good guide to how to use Sky’s online coverage too – one particular highlight, the chance for users to get answers from PKF UK tax accountant Matt Coward.

Meanwhile Times Online will be following up its excellent liveblogging of the G20 summit with a version starting at midday today.

Liveblogging at regional level
Deciphering what the budget means for the average news reader is being tackled head on by the Newcastle Evening Chronicle with a liveblog taking place across a number of Trinity Mirror centres.

“We’ll be mainly trying to digest it for *normal* people with rx [reactions] from experts, rather than the scary £180bn debt figures,” said Colin George, multimedia editor, in a Twitter update.

Wales Online (bringing in a tax expert) and the Birmingham Post – under its dedicated Live! Section – also host budget day liveblogs (using CiL again).

Digital editors on Twitter – a list for networking and problem-solving

Since I started using Twitter I’ve always been amazed (and grateful) at how quickly calls for technological help and assistance with ideas and projects are answered. It’s one of the main reasons I’m a fan of Twitter.

There are plenty of media/journalist Twitter databases out there, but below are the beginnings of a list of digital editors on Twitter.

What do I mean by digital editor? In this instance, a journalist working primarily online, on web projects or co-ordinating multimedia output. The web editor of a newspaper site or magazine site, for example. It’s in no particular order, except for being divided by ‘traditional’ industry sectors at the moment, but if this isn’t useful, just let us know – would be great to get more international representatives too.

But the criteria for inclusion on the list are intentionally loose – this is aimed at networking, problem-solving and idea sharing between journalists working in the same space and similar roles. (Feel free to nominate any additions or drop us a tweet @journalismnews)

UPDATE April 16please read blog post two on how to message the group via Twitter

Newspapers

Alison Gow (@alisongow) – executive editor, digital, Liverpool Daily Post & Liverpool Echo

Kevin Matthews (@kmatt) – head of web and data, Liverpool Daily Post

Neil MacDonald (@xxnapoleonsolo) – deputy head of web and data, Liverpool Daily Post

Jo Wadsworth (@jowadsworth) – web editor, Brighton Argus

Tom Pegg (@tomatthechad) – digital content manager, Mansfield Chad

James Goffin (@jamesgoffin) – regional web producer, Archant

Sarah Booker (@sarah_booker) – web editor, Worthing Herald

Gustav Svensson (@gustavsvensson) – web editor, entertainment and arts, Sydsvenskan.se

Stephen Emerson (@stephen_emerson) – deputy online editor, Scotsman.com

Sam Shepherd (@SamShepherd) – online journalist, Bournemouth Daily Echo

Joanna Geary (@timesjoanna) – web development editor, business, Times Online

Sarah Hartley (@foodiesarah) – head of online editorial, MEN Media

Iain Hepburn (@iainmhepburn) – online editor, DailyRecord.co.uk

Lucia Adams (@luciatimes) – web development editor, Times Online

Carmen Boles (@carmenb) – online news editor, Gazette.com

Marcus Warren (@MarcusWa) – editor, Telegraph.co.uk

Dan Owen (@danowen) – executive editor online, Trinity Mirror

Steve Nicholls (@steve_nicholls) – multimedia editor, Birmingham Post

Anna Jeys (@ajeys) – multimedia editor, Birmingham Mail

Steve Wollaston (@stevewollaston) – multimedia editor, BPM Media and Sunday Mercury

Julie Martin (@jules_27) – Teesside Evening Gazette

Helen Dalby (@helendalby) – regional multimedia manager, NCJ Media

Nick Turner (@nickincumbria) – head of digital content, CN Group

Christian Dunn (@christiandunn) – digital news editor, NWN Media

Hugh Dixon (@hugh_d) – web editor and production editor, thisisbath/Bath Chronicle

Paul Cockerton (@paulcockerton) – web editor, Lancashire Telegraph

Dan Owens (@hornetdan1979) – deputy news editor, Northampton Chronicle and Echo

Dan Kerins (@dankerins) – web journalist, Southern Daily Echo

Broadcast

Marsha Graham (@marshagoldcoast) – multimedia manager for 102.9FM Hot Tomato, Australia

Rob Winder (@robwinder) – news editor, Al Jazeera website, Washington DC

Tom Thorogood (@TomThorogood) – digital news editor, MTV

Magazines

Martin Stabe (@martinstabe) – online editor, Retail Week

Victoria Thompson (@VicThompson) – assistant online editor, Nursing Times

Neil Durham (@NeilDurham) – deputy editor, GP and Independent Nurse

John Robinson (@PulseToday) – digital content manager, Pulse Today

Peter Houston (@p_houston) – editorial director for Advanstar Communications, Europe

Alex Smith (@alexsmith68) – web editor, Building.co.uk

Keira Daley (@daleyrant) – web editor, Australian print magazine

Lara McNamee (@lovelylara33) – assistant intelligence editor, ICIS

Gabriel Fleming (@gabefleming) – online editor, Nursing Times

Janie Stamford (@janiestamford) – contract catering editor, Caterer & Hotelkeeper

Robin Latchem (@lgcplus) – online editor, Local Government Chronicle

Keely Stocker (@keelystocker) – digital content manager, Drapers Online

Scott Matthewman (@scottm) – assistant manager, The Stage

Specialist website

Michael Hubbard (@michaelomh) – founder and music editor, MusicOmh

Krystal Sim (@krystalsim) – web editor for sustainability magazine BSD – bsdlive.co.uk

Arun Marsh (@ArunMarsh) – content producer/editor, Local Gov

Rick Waghorn (@MrRickWaghorn) – publisher, MyFootbalWriter

Emma Waddingham (@emmawad) online editor, Legal-Medical.co.uk

Michael McCarthy (@HealthGuide) online editor, LocalHealthGuide

Steve Gooding (@rmtimestech)- Romney Marsh Times

Manoj Solanki (@ManojSolanki) – SeekBroadband.com

Graham Holliday (@noodlepie) – digital editor, Frontline Club

Craig McGinty (@craigmcginty) – publisher, ThisFrenchLife

Mark Crail (@markcrail) – managing editor, XpertHR

Freelance

Adam Oxford (@adamoxford)

Rachel Colling (@rachcolling)

Ashanti Omkar (@ashantiomkar)

Tips on map building for local news providers

In a blog post Ryan Pitts, online editor of Spokesmanreview.com, explains to colleague Colin Mulvany, the Review’s multimedia editor, how the paper implemented its recent mapping project to cover the area’s snow emergency.

The Help Your Neighbors and Storm Stories projects were used by the paper to connect willing volunteers with readers in need of assistance and built using the Review’s own databases.

Pitts talks us through this option, but also gives advice on using Google’s MyMaps feature and how to use a combination of Google Maps and Google Spreadsheets.

Pitts’ full lowdown on map building can be seen on Mulvany’s Mastering Multimedia blog.