Tag Archives: digital media

WAN 2008: ‘Newspaper phone’ launch to build audience awareness of mobile services + barriers to development of newspaper’s mobile platforms

The launch of the world’s first ‘newspaper’ telephone by Swedish newspaper Dagens Nyheter (DN) was part of a plan to establish it as a recognised platform for news, DN’s head of mobile told an industry forum today.

DN launched the phone in partnership with Nokia and Nordic mobile service provider Telnor in December to give users instant access to the paper’s online content, Johan Brandt told the digital media roundtable at the World Newspaper Congress.

“We did this because we had three challenges [with mobile]. We had to get people to realise we had a pretty good mobile site. Many people just didn’t know that they could find news from the mobile internet, not enough people were aware of it as a channel,” he said.

“Secondly, one of the big barriers was that it’s difficult to browse the internet with a mobile, there are too many clicks… and third was ‘what does it cost to serve?’. Mobile providers charge users by megabyte. But what is a megabyte? Is it an article or a mobile TV episode. People don’t know what it’s going to cost them.”

In order to promote the newspaper portal, he added, it was important that the phone allowed users to assess DN’s mobile service in a single click and surf those web pages without incurring charges for downloading data.

The service, he added, is now attracting 50,000 unique users per month – up more than 40 per cent from last year – but there remained significant factors hampering the development of the mobile phone as an established platform to deliver news and on which newspapers can make significant revenue.

He identified a lack of standardised technology and measurement across the mobile market as the primary drawback to significant growth.

“There are no standards on the mobile market, it’s unnecessarily difficult and hard for the developers to create model services. I want to see growth from the walled garden model to a more open environment,” he said.

“Secondly, there is a lack of standards when it comes to advertising and measurement. There are different ad formats for different mobile sites. The market is fragmented and this makes advertisers frustrated and it also dwarves the mobile market’s potential in the short term.

“As a result of this there is a lack of strategic integration of marketing across mobile and other platforms for advertisers.

“There are too many pricing models for our advertisers to learn and in Sweden there are no valid or integrated tools for measurement, there are just no standards.”

In addition to this, he said, it was difficult for consumers to establish the cost of accessing data on phones and that it could prove to be a deterrent to use.

“In Sweden there are several hundred mobile phone subscriptions, with different prices for surfing. How can the user really know which subscription to get and what it costs to surf when it’s paid for by megabyte?

“I think there should be flat fees for time spent, that would make cost more predictable [for users].”

PPA Magazines 2008: BBC must collaborate with digital media, says Yentob

The BBC must continue to collaborate with digital media and the magazine industry, Alan Yentob, BBC creative director, has told delegates at the PPA’s annual conference.

Yentob said the corporation would be ‘stunted’ if it did not look for partnerships with other online media and services.

“The way forward for us is a collaborative one, because the public don’t want to be told ‘no entry here, we won’t tell you what websites are also interesting’,” said Yentob.

“If you are going to create a unique resource you need to post it up in all directions.

Yentob said similar partnerships to the corporation’s collaboration with YouTube would be considered in the future.

“The BBC isn’t afraid of collaboration and we want to be able to give away content while at same time being able to control it.”

NYTimes.com: Q&A with Khoi Vinh, design director for NYTimes.com

Vinh answers readers questions on what it takes to work for the newsroom of NYTimes.com and the design details of the online edition.

In the feature, Vinh admits the paper looks to other news websites for inspiration and gives Guardian.co.uk in particular.

“We draw inspiration from what’s happening in digital media at large, regardless of whether or not a news organization is explicitly involved,” adds Vinh.

DNA 2008: CNN says no ‘mojos’ for five years

Laurel Chamberlain, director of digital media for news at Turner Media, told delegates at DNA 2008 that CNN would not be adapting its journalists or content for mobile phones in the near future.

Chamberlain, who was speaking in a panel discussion on the business of mobile news, said there was currently no need to use specially trained mobile journalists or alter content for mobile.

“There are always ways of looking at how we can condense what we put onto mobile, but at this stage I don’t think it’s necessary,” Chamberlain said.

“If people only want to read the first paragraph of a story that’s fine by me, but so far we’ve found they’re reading five or six pages of one story.”

In the UK the Manchester Evening News has been experimenting with mobile journalism, giving reporters Vodafone handsets to file news copy and pictures on the fly.

Reuters has also been conducting its own ‘mojo’ trials since last summer with reporters equipped with lightweight Nokia kits producing multimedia coverage from the US Presidential primaries and the Edinburgh International Film Festival.

But Chamberlain said such experiments were not being carried out at CNN: “I don’t think special mobile journalists are coming soon for CNN, maybe in another five years when we are only thinking about the mobile space.”

The NUJ and new media: What’s all the fuss about?

The ‘fuss’ was started by an article from Donnacha Delong, a member of the NUJ‘s multimedia commission, published in the Journalist (we’re still waiting for our copy because of the postal strikes, but you can read the whole thing on Delong’s blog).

The article is an introduction to a report by the NUJ’s commission on multimedia working to be released in full next month and, according to the blogosphere, it makes some sweeping arguments that suggest the NUJ is anti-digital media.

Communities editor of Telegraph.co.uk Shane Richmond’s initial reaction to the article on his blog described it as ‘scaremongering’, ‘reactionary’ and ‘badly-argued’.

In a further blog post, Richmond takes to task the whole spread of articles on convergence in the Journalist in which Delong’s article features. He challenges several of the ideas it raises, including:

  • that journalists need protection from new media
  • that online publishers replicate their competitors producing “a dull uniformity of content and presentation”
  • that the online medium restricts design and opportunities for user experience

Jeff Jarvis, whose first reaction to the NUJ’s article was that it was a “whiny, territorial, ass-covering, protecting-the-priesthood, preservation-instead-of-innovation faux” report, is now urging a different approach.

In an updated post on Buzzmachine Jarvis writes that “if you’re a union representing journalists today, you probably don’t know which way is up and who’s the enemy and what you’re fighting for. All the old reflexes and relationships are archaic.”

The idea that the NUJ’s structure as a union body needs to be adapted to better accommodate online journalism is echoed by Roy Greenslade, who has resigned from the NUJ in reaction to its approach to digital media.

As Greenslade says in his blog:

“[Shane] Richmond rightly points to the NUJ’s underlying assumption that the net is a threat to journalism when, of course, it is much more a threat to the union itself. Why? Because the union, as with the print unions of old, cannot possibly adapt to meet the revolutionary demands of a new technology.”

The debate is spreading – as a round-up by Shane Richmond shows even US site Valleywag has picked it up.

Final verdicts await given that the full report won’t be available until mid-November we are assured.

In the mean time take a look at Martin Stabe’s summary of the commission’s initial findings, which points out the following:

“The commission’s survey on NUJ chapels found that 50 per cent of chapels had experienced redundancies since the web operation was introduced; 75 per cent of chapels said their workloads had increased; 37 per cent said journalists were working longer hours. Only 34 per cent said the quality of new media was professional, 52 per cent called it adequate, and 14 per cent said it was poor.”

While the union’s structure and attitude to online journalism should and is being scrutinised throughout the blogosphere, if some of the experiences of journalists found by the commission and reported by Stabe are true then these are worrying developments that the industry must act upon. Unfortunately, these articles suggest that the NUJ may not be fit to do this.