We caught up with speakers from Wednesday’s Association of Online Publishers forum, entitled Diversifying Revenues – Paywall, API or iPad?

Listen below for our podcast from the day’s events, with comments from: Tom Whitwell, assistant editor for online, the Times; Tim Gentry head of optimisation and effectiveness, the Guardian; Tom Wright publisher for Datagroup, Incisive Media; and Benedicte Autret, strategic partner manager, Google.

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FollowJourn: Tom Whitwell

Who? Assistant editor for online at the Times

What? In charge of the online output of The Times newspaper – see his LinkedIn profile here

Where? @tomwhitwell / http://musicthing.blogspot.com/

Contact? Contact him on Twitter or via tom.whitwell at timesonline.co.uk.

Just as we like to supply you with fresh and innovative tips every day, we’re recommending journalists to follow online too. They might be from any sector of the industry: please send suggestions (you can nominate yourself) to judith or laura at journalism.co.uk; or to @journalismnews.

• #FollowJourn: @luciatimes/web development editor
• #FollowJourn: @timesjoanna/web development editor
• #FollowJourn: @rebeccats/reporter
• #FollowJourn: @MSNMoneyJames/editor
• #followjourn: @chriscondron/head of digital strategy

The Times has introduced a new commenting system for its website lifting the upper word limit for comments from 300 to 2,000 and introducing a registration system.

“This will enable us to highlight and reward our best commenters, and weed out our least constructive,” writes online editor, Tom Whitwell – though no fixed reward system is mentioned, as yet.

Commenting systems differ between the paper’s blogs and the rest of its editorial content, but there are plans to switch the blogs over to the new platform.

Full post at this link…

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As the mainstream media shifts to writing more online content, its standards and guidelines are up for discussion. Just how much of other people’s work on external sites can/should you use and how should you attribute in articles?

Stephen Hutcheon, of the Sydney Morning Herald, flagged up an issue in a blog post on February 5. He is not happy with the way material from an interview he conducted with GoogleEarth (30/01/09) was used in an article on TimesOnline by Mike Harvey (30/01/09) – the latest version of which is at this link.

Hutcheon’s account can be read at this link with a screen grab of the Times’ original article.

The original Times piece shows the Sydney Morning Herald was named in the third paragraph, and, later in the piece, it again specified ‘Mr Hanke told the newspaper’.

Hutcheon had two complaints:

• Firstly, that Harvey had not linked to his original article.
• Secondly, the proportion of the article made up of Hutcheon’s quotes, which Hutcheon feels weren’t adequately labelled as his own work.

According to Hutcheon, Mike Harvey then contacted him with a ‘sincere apology’. “He said it was not his publication’s policy to link back to original articles but said that as a gesture of goodwill, they would do it.”

The TimesOnline article now has a link to the original SMH article, but Hutcheon remains unsatisfied:

“I told him I accepted his apology. However, he made no mention about my central complaint about the amount of material he lifted, nor does he appear to have cut out any from his piece. But that’s about as much as I can do. That, I told him, was an ethical matter between him and his editors.”

Journalism.co.uk asked Hutcheon about his own paper’s linking policy, via email. Hutcheon said:

“My issue is less with the lack of a link. We [SMH] don’t have a hard and fast policy on links. If we quote a par or so, no need to reference where it came from. But if we write a story about this amazing thing someone’s photographed or found, or written and the story is largely based on the other person’s discovery or effort, then yes. It’s a bit like writing about a YouTube video without pointing readers to it. Mike apologised but failed to cut back the almost 500 words – most of them direct quotes from my one-on-one interview with John Hanke. If traditional news organisations are prepared to let their reporters get away with this type of cheap journalism, then it’s a race to the bottom and we’re all doomed. If everyone just copies everyone else, who is left to do the original reporting?”

Journalism.co.uk contacted Tom Whitwell, assistant editor of TimesOnline to clarify the situation.

He said the Times’ linking policy was being worked on and while there ‘was no official linking policy’, journalists could link to other work at the moment.

However, he said, the subbing system and workflow in place – used for online as well as print work – meant links often got omitted. But ‘the general policy would be to link out to things’, he said.

“In terms of the principle I’m extremely firm that [we link] not as courtesy, but as service to the readers.”

In regards to the proportion of quotes used, Whitwell said:

“I think it’s fairly clear that he [Hanke] was talking to the Sydney Morning Herald (…) that particular example is reasonable.

“This isn’t something we do often as a policy. We don’t have a policy to do this regularly – I think in this particular instance it’s fairly clear to the reader what the story is.

“We do need to have a clear written policy at what point we link, and I’m in the process of putting that together. That to me, is interesting, the motivations for linking. To me, it’s purely about providing the service to readers (…) a better way of telling the story. The idea that it’s good manners, legally crediting something, isn’t the key thing for me.

“It is very different for online than print (…) I don’t want to get into the way some other newspapers operate, which is rather different from the way we operate, in terms of using material from other sites. In some sites there is real culture of picking up stories from lots and lots of places, constantly, as a matter of course. That’s not something we usually do,” Whitwell said.

The problem with linking arose in the production system, he said, which “has no way of capturing URLs, a purely manual process – I suspect this piece went through this process. We need to work out how to get the process to work.” Getting more links into place is ‘tricky’, but ‘not impossible’, he added.

Journalism.co.uk also contacted the Times piece’s author Mike Harvey, who did not respond by email.

Here’s an example where a paper did not attribute at all: a case over at Regret The Error, involving the NY Daily News, in which an accusation was made that material had been lifted from the Express-News, ‘without attribution’, for a piece on NYDailyNews.com.

A later amendment at NYDailyNews.com noted that ‘An earlier version of this story should have attributed quotes by certain individuals to reporting by the San Antonio Express-News.’

Hutcheon’s post hasn’t yet received any comments; perhaps this one is up for debate? Just how much is too much?

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Among the inauguration day records for media sites, nice to hear of success for Times Online’s own interactive coverage – a liveblog using CoveritLive.

Run for eight-and-a-half hours and hosted on the Times’ Comment Central blog, the liveblog attracted 35,000 visitors and 50 comments a minute at its peak, according to a tweet from Tom Whitwell, assistant editor of Times Online.

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Thanks to Tom Whitwell, assistant editor for Times Online, for bringing this to our attention: today’s print edition of the Times complete with joint byline for developer Julian Burgess.

The graphic printed was a visualisation of answers to a blog post on the Times’ Comment Central, which asked readers what their biggest hope for President elect Barack Obama was.

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So, it’s all change at the Times and Times Online.

Anne Spackman, as reported last week, is now the comment editor of the main paper, after a spell as editor-in-chief at Times Online since 2006.

That role is not being replaced. Instead:

• Tom Whitwell, who is currently communities editor at Times Online, will be assistant editor of Times Online.

• Hector Arthur, who was previously the head of content development for Times Online, is the new head of digital development for the website.

Speaking in a press release, the Times’ editor, James Harding said:  “Anne Spackman has done an extraordinary job at Times Online bringing our journalism to more people than at any time in our history.

“She has expanded the nature of what we do as a news organisation, introducing a 24/7 newsroom, launching The Times Archive and developing our podcasts, video and reader comments online”, he said.

Praising the new online assistant editor, Harding said that Tom Whitwell had “been one of the driving forces behind the phenomenal growth of Times journalism online and our audiences worldwide.”

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Tom Whitwell, communities editor for TimesOnline, dropped me a line to say he and intern John McGovern have created a Google Calendar diarising all of the title’s news agendas.

The calendar merges events published in the Times Agenda covering world affairs, business, arts and sport – all colour-coded.

Data from other news sections will be added and if you’ve already got a personal Google calendar you can add dates from the agenda to your own.

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The Times has used the result of an interactive survey run on its website to create a front-page story about peoples spending habits, ahead of tomorrow’s budget.

Nearly 2500 people contributed to the survey, 400 of whom added comments about what most worried them most about their finances to an interactive map on the Times website.

The map, a first use of Google Maps by the Times, was created with the assistance of UCLAN journalism course leader Andy Dickinson, using Google Forms and Yahoo Pipes.

“The Times has a long history of commissioning opinion polls,” wrote Tom Whitwell, Communities Editor, Times Online, about the origin of the survey.

“These are scientifically rigorous, using a carefully selected panel of maybe 1,000 people. At Times Online, we can do things very differently. We can throw out questions to our readers and capture their mood quickly, cheaply and easily.

“It doesn’t have the statistical rigour of an opinion poll, but it’s a snapshot of unfiltered opinion and anecdotal. In the United States, many newspaper have taken the process further, using “crowd-sourcing” to research and write major news stories.”

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