Last week we blogged about how the Information Commissioners Office’s had clarified where it stood on the use of Twitter to submit freedom of information requests, confirming that such requests may be valid.
But head of multimedia for Trinity Mirror Regionals David Higgerson wasn’t convinced that this was such a great idea. In a post on his blog he explains why, including the character limit imposed on Twitter, having to make a public request and the chances of a request not going direct to an FOI officer.
David Higgerson, freedom of information request, Information Commissioner's Office, social media, Twitter
So when the ICO says that ‘Twitter is not the most effective channel for submitting or responding to freedom of information requests’ what it should actually be saying is: “Twitter is never a good way to deal with FOI requests.”