Sourcefabric, a non-profit, has announced it is working on a new platform: Superdesk, an open source newsroom tool designed by journalists that covers the entire journalistic process from source to signal.

When it is released in summer 2012 Superdesk promises to be a tool newsrooms can use to pull in news feeds from social media and APIs, and then output the signal to a range of different platforms, such as television, radio, mobile, tablets and online.

As free software it can be used by organisations of all sizes, from hyperlocal or global, and by print or online. As with Sourcefabric’s other two open source platforms, Superdesk will be accessible through any web browser after being installed on one Linux server.

Although not yet publicly available Superdesk is already being used by new Swiss online-print hybrid paper TagesWoche, launched last month in Basel, 14 months after the city’s liberal Basler Zeitung was sold to investors. By using the platform the news organisation is helping Sourcefabric shape its development.

An announcement from Sourcefabric states:

Superdesk is a newsroom tool made by journalists, for journalists, which will offer new ways to source, manage, verify, process and present the facts behind a story.

Whether you source your news from Reuters or random RSS, stringers or Storyful, citizens or Open Calais tags, Superdesk streamlines your workflow.

It centralises and standardises your content allowing you to move it around the newsroom to other journalists, editors or translators for further editing or sign off. Superdesk will then deliver the finished article to any platform or device – web, mobile, print, radio, television. All will be at your disposal.

Adam Thomas from Sourcefabric told Journalism.co.uk that the software has been developed by journalists who understand exactly how newsrooms work.

We have this ethos of creating once and publishing everywhere to really create efficiency within the newsroom.

Sourcefabric has two existing platforms: Newscoop, a CMS, and Airtime, for radio stations.

Newscoop

Newscoop is a content management system, a demo of which provides a taster. As with Superdesk and Airtime, Newscoop needs to be installed on a Linux server and can then be accessed using any web browser from a device running any OS.

Asked how it differs from WordPress Thomas said:

WordPress is great for blogs and Newscoop is great for newsrooms. It’s built by journalists for journalists and has lots of tools that journalists really like, like workflow hierarchies. It’s multilingual, you can upload to SoundCloud, it’s very friendly to audio and works very nicely with images.

Being multilingual is key for the software, Thomas explained.

We work in a lot of post-conflict areas, a lot of transitional democracies, where a multitude of languages are often spoken, so it is multilingual both in the back end, for the journalists, and also for the front end, so readers can get the news in different languages.

Airtime

Airtime is Sourcefabric’s open source radio automation package. Thomas explained how it works:

It allows radio stations, for free, to download software and set up a professional radio station and manage a media archive, build shows and then output via webstream, by FM or digital.

One of the radio stations using Airtime is West African Democracy Radio, a radio network operating out of Senegal but covering the whole of the West African region.

They use Airtime alongside Newscoop. They get the journalists to write the articles on Newscoop, they take these and prepare them as scripts, give them to the radio shows who then broadcast via Airtime.

Airtime records automatically to SoundCloud so then these shows are recorded to SoundCloud, uploaded to the web, and then shared by Facebook and Twitter.

Sourcefabric launched in its current form, as a non-profit organisation, in April 2010 but the seeds of the organisation and platforms date back as far as 1999, when a team first started creating digital newsrooms.

The current incarnation of the organisation has bases in Europe and North and South America: in Prague, Berlin, Toronto, Warsaw, Guatemala, Serbia and Minsk.

Thomas said:

The software is actually only seven months old. We’ve re-factored and made new versions, we’ve renamed them so these are new products. We have really tailored then for the web and for modern journalism.

• Media release: Yemen Times launches new website and restores lost archive
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The problems experienced by newspapers and journalists using Atex’s content management system have been well documented – especially Johnston Press’ run-ins with the technology. So it was dismay that Journalism.co.uk saw this badly cropped photo on the front of our local paper the Argus in Brighton today:

This is how it should have looked from an image of the graffiti on JP’s Hastings & St Leonards Observer site:

• Brighton Argus’ new out-of-town subs fall at the first hurdle
• Roy Greenslade: Brighton’s Argus and saving local newspapers
• Headline headghgh-ache
• Headline mishaps at Johnston Press and Newsquest titles
• Newsandtech.com: San Diego Union-Tribune finally abandons manual pagination

Editor & Publisher this morning reports that a total of six media organisations, across three countries, have transferred to Atex’s advertising, editorial and Web content management system in recent weeks.

The controversial editorial CMS is now being used by the Erdee Media Groep in The Netherlands and The Sun in Arizona.

Just this week Journalism.co.uk reported that the NUJ had raised strong concerns over Johnston Press’s move to Atex, which it claimed “undermines the editorial independence of editors”.

Full story at this link…

• Headline headghgh-ache
• Headline mishaps at Johnston Press and Newsquest titles
• HTFP: Johnston Press to axe sub-editing hub plans
• NMA: Mail Online stops pre-moderation of user comments
• MSP raises issue of reduction in newspaper advertising by Scottish government and local councils

This goes back to last week, but it seems worth putting up here anyway. Last Thursday Matt Wardman covered this story for Press Gazette: about the Newspaper Licensing Agency regulating hyperlinks for commercial agencies and aggregators.

“The NLA will be introducing a new form of licence from 1 September to regulate ‘web aggregator’ services (such as Meltwater) that forward links to newspaper websites and for press cuttings agencies undertaking this type of activity.”

Craig McGill also picked up on it and asked a series of provocative questions. He got a lengthy response from the NLA, including this:

“This is not about bloggers adding links to newspaper sites. Our focus is on professional media monitoring organisations (news aggregators, press cuttings agencies) and their client business who make extensive use of the newspaper content.”

More questions are raised in the comments beneath McGill’s piece, including this one about copyright law.

Last Friday Journalism.co.uk spoke to the NLA who said it was part of their new e-Clips service – ‘a feed of newspapers’ online content direct to cuttings aggregators and press cuttings agencies.’

Here’s the NLA statement in full:

“The Newspaper Licensing Agency (NLA) today [dated June 2009] announced a new business-to- business clippings database for newspaper websites to launch in January 2010. It also has said it will extend its licensing remit to cover newspaper websites from January 2010.

“The new service, called eClips web, will offer a complete feed of newspapers’ online content direct  to cuttings aggregators and press cuttings agencies. Powered directly from newspapers’ own content-management systems, eClips web will make web-based media monitoring faster and richer and provide a permanent record for PR and communications professionals.

“The NLA will also extend its licensing remit to cover local and national newspapers’ web content. David Pugh, managing director of the NLA, said: “We have two aims: to contribute to the growth of web monitoring; and to protect the rights of publishers. Research shows that 23 per cent of newspapers’ online content never appears in print and that the internet is growing in influence as a resource for news. So it is vital to have comprehensive monitoring coverage of newspapers’ websites – and vital that the publishers are properly rewarded for their work.”

“From September 2009, web aggregators that charge clients for their services will require a NLA licence and be charged from January 2010, The press cuttings agencies that either ‘scrape’ content themselves or buy in services from aggregators will also be licensed and charged. Client companies that receive and forward links from these commercial aggregators within their organisation will also require a licence.

“David Pugh added: “We have consulted extensively across the industry – the incremental charges for web cuttings will be low and manageable. I stress this is not about individuals sharing links – we think that’s great for newspapers and promotes their websites and their readership.  What we are doing is making sure that newspapers are rewarded fairly for professional use of their web content by businesses.”"

Further notes:

“The NLA is owned by the 8 national newspaper publishing houses and generates B2B revenues for
1,300 national and regional publishers through licensing use of their content by press cuttings
agencies (PCAs) and their client companies.

“The new licences will cover all local and national titles with the exception of the Financial Times and
the News International titles. These will all, however, be included in the eClips web database.”

• Craig McGill: NLA charging for backlinks – a response
• NLA suspends payment of new link charges for aggregators
• NewsNow re-enters newspaper linking fight with campaign; Meltwater takes NLA to copyright tribunal
• Update: Newspaper Licensing Agency hits back at claim it is ‘taxing the internet’
• News International steps up blocking of aggregators

As covered earlier on this blog, there are various tools for tracking and engaging in conversations on Twitter, especially where hashtags are used. But how do you publish a themed Twitter stream on your news site or blog, and what other issues are there to consider?

We have experimented with various tools on this blog in order to stream hashtag-themed Tweets (a post on Twitter) into a blog post. The last attempt used a heavily modified WordPress plugin from Monittor. None have been completely satisfactory.

But why would journalists want to do this? Well, imagine if there is an event on your local beat like a football match or other sports game. People are already Twittering from these events. If they could be persuaded to use the same hashtag, then you have the potential of creating a live Twitter stream on your website – a live commentary but from the point of view of several fans, not just one reporter.

Similarly, it could be used to cover breaking news events, basing the Twitter stream on keywords, rather than a hashtag.

For this to work really well though, we decided several functions needed to be in place:

1. The ability to place a stream of Tweets, based on keyword(s) and/or hashtag(s), onto a web page and for that stream to dynamically update (ie not require a page refresh). Ideally the output to be called by <div> tags, rather than a Javascript insert, to cope with content management systems that reject JS in article bodies.

2. Access to legacy Tweets using pagination. The current tools we use only display the last 10 or so Tweets, with no access on our pages to what has been Tweeted before.

3. The ability for administrators to tag certain Tweets within a themed stream and create a new output on another page. The purpose of this is to allow an editor to easily create a summary of the best Tweets for archive purposes.

4. The ability for moderators to manually exclude certain Tweets from a Twitter stream (for moderation purposes).

5. The ability for users to login and post directly to a Twitter stream, from the page on which that Twitter stream is published.

6. Threading based on @replies (probably the most complex proposition in this list).

There did not seem to be any existing tools that covered even half these bases, so we put out a call on a local developer’s email list. Amazingly, it transpired that a local company in Brighton, Inuda, is currently working on a tool that will eventually tick almost all of the above boxes.

Called SocialPlume, the product aims eventually to become a modestly priced subscription service. Jonathan Markwell of Inuda was keen to stress that they are still some way off a public launch, but in the meantime they are keen to hear from publishers and journalists who might be keen to trial the service alongside ourselves. DM @journalismnews or @johncthompson if you are interested.

We would also love to hear other ideas and applications for this service that you might have (please leave a comment).

• How to: Track a conversation in Twitter
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• BBC Question Time engages with Twitter #bbcqt

Media and news organisations should look at building content management systems that do more than just creating webpages, says National Public Radio’s (NPR) Daniel Jacobson.

“In building our CMS at NPR, our goal was to make sure the tool could publish to anything, including NPR.org. If our focus did not consider other platforms, we could have ended up with a web publishing system that binds the content too closely to the website itself.”

Full story at this link…

• CSM and CMS: Christian Science Monitor readies technology for web-only move
• ‘Apptop publishing’ technology targets bloggers and independents
• Newsandtech.com: San Diego Union-Tribune finally abandons manual pagination
• Online Journalism Scandinavia: Mecom’s Danish arm will cut costs with open-source CMS
• Innovations in Journalism – Zemanta will find the online context of your article

Newsquest has announced plans to cut 12 editorial positions and make six staff redundant at titles in north and north east London.

The National Union of Journalists (NUJ) has attacked the proposed changes: “This is a savage cut to the already overworked, stressed and underpaid journalists that work for these titles,” said Don Mackglew, NUJ assistant organiser, in a press statement.

According to a report from MediaGuardian, the publisher is looking to replace some sub-editing positions with multimedia journalists, who would take responsibility for reporting, sub-editing and uploading multimedia content to the titles’ content management systems.

The NUJ is currently in consultation with Newsquest about the changes, which are likely to involve a number of compulsory redundancies, the union said.

• NUJ members ballot for strike at north-east Newsquest titles
• NUJ members at Newsquest submit claim for 5 to 8% pay rise
• MediaGuardian: Trinity Mirror announces redundancies for all 300 editorial staff in Midlands
• Newsquest South London: new four-day strike announced
• NUJ: Bolton strike on, Sheffield strike off

We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. In the spotlight this week is Slovenian start-up Zemanta.

1) Who are you and what’s it all about?
We are a young start-up from Slovenia, building a global tool to help online authors with their writing process.

Our product recognises what they are writing about through semantical analysis and as they are writing starts to suggest related pictures, links and articles they can include in their post to make it richer and more appealing.

It currently works for all major blogging platforms, but we envision providers of content management systems and publishers using our service as well.

Click here to see how Zemanta works with WordPress.

2) Why would this be useful to a journalist?
To publish content online today means: after you write your story, you still need to add links and images, and tag it properly.

Your readers expect rich content, next generation semantic web applications require it, and we want to make it simple and fun to produce this high quality web content.

Our service utilises the power of advanced machine-learning and natural language processing algorithms, so that you don’t have to do repetitive tasks and can just be creative.

3) Is this it, or is there more to come?
We will be adding a lot of new releases, such as personalization of suggestions, linking to own old posts and tools for additional media formats. [Since this interview Zemanta has added a reblogging function allowing bloggers to quote from others' sites with correct attribution]

4) Why are you doing this?
We want to solve the problem authors are facing trying to create interesting online content that their readers will appreciate. It is becoming increasingly hard to produce rich, web articles as the amount of content available is rising.

5) What does it cost to use it?
It’s free for non-commercial use and for a reasonable amount of requests per day. We will keep it free for bloggers.

6) How will you make it pay?
We will be suggesting affiliate links and earning commission on them. We will also offer our extended API for commercial applications.

• Innovations in Journalism – Instant Journalist
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• Tip of the day from Journalism.co.uk – making links more accessible
• Mashable: Reuters frees content with new API
• Reporters to get author pages with Google’s new authorship markup

Journalism.co.uk talks to reporters across the globe working at the collision of journalism and social media about how they see it changing their industry. This week, Kevin Anderson, Guardian.co.uk.

1) Who are you and what do you do?
Kevin Anderson, blogs editor at Guardian.co.uk.

My title is misnomer seeing as desk editors handle most of the commissioning.

My role is two-fold. I spot newsworthy items bubbling up in social media – blogs, social news sites, Twitter, etc – and report on that or pass it along to the appropriate site editor.

I also seed and develop strategies to promote Guardian content in those social networks. My current focus is what I call real-time innovation. I use emerging tools for editorial purposes and feed back lessons we learn into our editorial development process.

2) Which web or mobile-based social media tools do you use on a daily basis and why?
People ask me how I stay on top of it all, and I say that my network is my filter. I have Twhirl and IM on constantly, sitting in the background. New media professionals and contacts around the world pass me things I need to read or stories I need to follow up on through Skype, Twitter, IM and Del.icio.us.

Popurls.com is a great one-stop site for buzz, especially for the US elections, which I’m following right now. NetNewsWire, Flock and Ecto are my blogging tools of choice.

The Flock browser is good in a number of ways. Its Flickr uploader is great – better than Flickr’s until recently. It also allows you to add sites to multiple Del.icio.us accounts.

You can go from reading your RSS feeds to blogging instantly in Flock, as it pulls NetNewsWire functionality into the browser too.

For publishing, a combination of Ecto and any good blogging platform creates the best multimedia journalism tool that I’ve ever used.

I recently got a Nokia N82. With its stellar camera and integrated Flickr uploader it has a lot of promise , but it’s hampered by poor data plans in the UK.

The mobile carriers are focusing on USB-based data plans to link computers to the mobile web, which maybe a good start, but there are still too few good data plans for phones.

I end up relying on WiFi, which on the N82 is much better than on previous phones.

3) Of the thousands of social media tools available could you single one out as having the most potential for news either as a publishing or newsgathering tool?
I think in terms of editorial objectives and then find an applicable tool. In 12 years of doing online journalism, I’ve had to learn hundreds of desktop tools, content management systems and now a dizzying range of social media tools.

You have to be aware of them to work effectively. Knowing about the tools allows me to do something on deadline without worrying whether it can be developed on time.

However, the problem with most news organisations isn’t a lack of tools or technology but a cultural lack of editorial understanding of social media, internet media and internet culture.

Most news organisations continue to try to force their existing editorial strategies into the social media space instead of considering editorial strategies that are appropriate for the space.

Online video isn’t television on the internet, just as blogs are not about publishing a newspaper with comments.

I can use Twitter both as a newsgathering and promotional tool, or I can just use it to broadcast headlines at people.

Social media can increase loyalty from visitors to a site and increase the time they spend on the site, but it’s not about the tools but the way that journalists use them.

4) And the most overrated in your opinion?
I hate to sound like a broken record because others have said this before, but I really think Facebook is overrated for the majority of our audiences.

Traditional journalists who had never seen, much less used a social network before, hyped it because it was a revelation to them.

However, for those who had used social networks before, it was YASN – yet another social network – only shinier, with 20 per cent more Web 2.0 goodness.

I believe in freeing content and making it available where the audiences are, so it makes sense for content to be easily available to Facebook users and for news organisations to have a presence there.

News organisations can learn things from the success of Facebook, but they should also study the life cycle of social networks and learn not only from their successes but also from their failures.

Allowing like-minded readers or viewers to connect and interact using your content as a focus is a good social media strategy.

Hosting and taking an active role in the conversations around your content is also a good social media strategy.

Building a site or service that externalises community and keeps the ‘unwashed masses’ at a safe distance from journalists creates nasty overheads. It also means managing communities and brings nothing to your journalism and very little to your site visitors.

Why would Facebook users decide to move to InsertNewspaperHere-book?

• Social Media Journalist: ‘USG is the most overrated social media ‘news’ craze’ Jack Lail, Knoxville News Sentinel
• Tool of the week for journalists – Facebook Search
• Social Media Journalist: “Facebook is overrated. The novelty is wearing off and people are getting bored” Matthew Buckland
• #Tip of the day from Journalism.co.uk: Using Facebook, Twitter and Storify for political coverage
• Social Media Journalist: “I’ve never met anyone who isn’t a media type who’s ever heard of Del.icio.us.,” Robert Hardie, Northcliffe Media

We give developers the opportunity to tell us journalists why we should sit up and pay attention to the sites and devices they are working on. Today it’s flat-packed news websites ready for easy assembly and use from Instant Journalist.

1.  Who are you and what’s it all about?
I’m Scott Durham, president of Instivate. We’re a small software company in Seattle, Washington building a flexible, scalable platform for powering online communities.

Our first product is Instant Journalist, which makes it easy for anyone to launch their own online news communities where the public can read and contribute news stories and events of local interest with rich media such as video, images, and documents.

2.  Why would this be useful to a journalist?
Since anyone can join and submit content to a site powered by Instant Journalist, it allows the site to cover a much wider range of news events than an individual or team of journalists could do alone.

We have an advanced set of content rating tools, automated algorithms, and editorial controls that makes it easy for the site owner to manage the content from thousands of individual contributors, and make sure that the best content rises to the top of the heap.

In addition, we have a variety of features that aren’t available in traditional blogging or other content management systems.

One key strength is that our product comes with native support for video. That makes it easy for anyone to upload video of a news event and make it available to readers of the site. Our system handles all the complexity of video processing and conversion behind the scenes, and then allows playback on any web browser.

Another key feature includes our integrated mapping technology, where any story can be placed on a map and assigned to a specific geographical neighbourhood, town, or city.

This allows users to quickly visualise the location of a news event and browse and discover other content in that specific area. Users can also subscribe to RSS feeds for specific geographic locations and track the news around them at a very local level.

3.  Is this it, or is there more to come?
Our major focus now is the delivery of a self-service advertising solution that will make it easy for site owners to monetise their site.

It will allow any advertiser to easily sign-up and create ads for the site. Also stay tuned as we roll out more advanced content management features and more interactive ways of reporting news events on the site.

4.  Why are you doing this?
We’re passionate about building systems that make it easy for people to participate in and contribute to communities of like-minded people online.

We picked the news space as our first project because there’s a huge opportunity there to empower professional journalists and regular members of the public to collaborate online and cover a much wider range of news than has ever been possible before.

5.  What does it cost to use it?
We have a range of packages that scale up according to the amount of traffic a site serves, starting at just $18 a month.

It’s designed so that a site can start small, with pricing that grows as the site does and at a very affordable rate.

6.  How will you make it pay?
Our content management system makes it easy for site owners to plug any 3rd-party advertising solution into their site, such as Google ads, etc.  And our forthcoming self-service advertising solution will take that to the next level by allowing access to a wider range of potential advertisers, and providing the site owner a higher percentage of overall revenue than other 3rd party online advertising solutions.

Have a look at Centraldistrictnews.com – it covers a neighbourhood here in Seattle and allows people to communicate with their neighbours about the news that happens right around them.

We’re also working with a major newspaper company to adapt our platform to a wide range of less newsy applications; covering topics from travel to sports and local dining we’re allowing them to quickly deploy niche interest sites and other targeted online communities that will build a rich online ecosystem of websites around their existing newspaper brands.

• Innovations in Journalism – one-click image uploading from Skitch.com
• Sky ramps up ads in online video
• Innovations in Journalism – Hubdub.com
• Media release: BBC announces launch of web-connected TV product
• #newsrw: Kate Day, Telegraph.co.uk: ‘The more engaged you are with a community, the less confrontational things become’

Kristine Lowe is a freelance journalist who writes on the media industry for number of US, UK and Norwegian publications. Here she looks at use of open-source software, Drupal, on Danish news sites.

Drupal, a long time favourite free content management system of web hacker-geeks, is going mainstream.

In Denmark, national news sites such as Information.dk, as well as media sites Mediawatch.dk and Journalisten.dk are among those who have swapped their expensive and often complicated content management systems (CMS) for the free open-source software. But open software does have its unique challenges.

Framework, not plug and play
“The price of Drupal is an in-house developer. You get some good building blocks, but you have to think of Drupal as a framework rather than as plug and play: you have to discover everything for yourself,” said Nikolai Thyssen, head of new media for Information.dk.

Information.dk launched its blog section, luftskibet.dk, with Drupal in October 2006, its main site launched with Drupal in August 2007.

(Nikolai Thyssen, left)

After the much-publicised move to Drupal, Thyssen was approached by many smaller newspapers who wanted Information.dk to develop similar solutions for them, he said.

He always refuses, believing this would go against all the compelling reasons that make the technology appealing and attractive.

The main advantage with Drupal, he says, is not having to hand over a lot of money to external providers everytime something is not working.

“I think it is important to keep the expertise in-house. You have to learn to think the Drupal Way, which is far from intuitive, but once you start working with the system it is almost self-documenting and easy to keep track of all the changes you make,” he added.

Merlin of Chaos
Drupal is a module-based system. The basic modules, or “core” contains the all the functionality needed to run a Drupal-site. In addition to this, there is a vast array of modules available to add greater functionality to the parts that have already been built and deployed. It’s just a matter of using them like building blocks on top of the core elements.

“It is important to choose modules where there is a lot of activity on the developer side as this means the modules are up-to-date. If you do not do this, you will have update the modules yourself whenever new Drupal-versions are released,” said Nikloaj Opstrup, head of development, for Mediawatch.dk

“There are many developers in Drupal,” said Thyssen added. “For instance, developer Merlin of Chaos made two of our most important modules, but we had to figure out first who we could trust [to develop the models we would use] and which modules were kept up-to-date. It took a long time.”

No helpdesk, just fanatics
Since Information.dk started using Drupal, they have launched a dedicated Newspapers on Drupal group to help others wanting to develop using the technology.

One of the problems for developing news sites this way is that open software solutions have no dedicated helpdesks and finding the right answers can prove difficult in the beginning.

“You do encounter a lot of fanatics. Those who like Drupal, love it,” said Thyssen.

“But you also get beginners and experts side-by-side in the Drupal forum and [as a result get asked] many of the same stupid questions. This has improved somewhat with our Newspapers on Drupal group, but we are also starting to get a lot of beginners there.”

Easier and less expensive
Mediawatch.dk, Opstrup added, is a niche site with some 5000 subscribers. So the fact that it needed only to spend £20,000 on developing its Drupal solution (roughly £12,000 on building modules and £6000 on programming and design, with monthly running costs of £400-600) was another plus point for the technology.

One drawback, however, has been the problem of finding necessary modules to suit development needs. Both Information.dk and Mediawatch.dk found that working with pictures can be difficult in Drupal and neither site has yet managed to find a picture-module that suits.

Overall, both were satisfied with the improved interactivity, like blog- and comments functionality, and easier publishing and editing offered by Drupal.

“The fact that you can edit straight from the site by just clicking on say the comma you want to edit is wonderful,” said Opstrup.

• Online Journalism Scandinavia: Mecom’s Danish arm may ditch costly CMS for Drupal
• Online Journalism Scandinavia: Mecom’s Danish arm will cut costs with open-source CMS
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• ‘You can’t give a machine data and get journalism out the other end’