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	<title>Editors&#039; Blog &#124; Journalism.co.uk &#187; Chris Tolles</title>
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		<title>Outsourcing newspaper interaction – on Topix</title>
		<link>http://blogs.journalism.co.uk/2007/11/28/outsourcing-newspaper-interaction-%e2%80%93-on-topix/</link>
		<comments>http://blogs.journalism.co.uk/2007/11/28/outsourcing-newspaper-interaction-%e2%80%93-on-topix/#comments</comments>
		<pubDate>Wed, 28 Nov 2007 12:16:19 +0000</pubDate>
		<dc:creator>Oliver Luft</dc:creator>
				<category><![CDATA[Citizen journalism]]></category>
		<category><![CDATA[Online Journalism]]></category>
		<category><![CDATA[Chris Tolles]]></category>
		<category><![CDATA[consulting editor]]></category>
		<category><![CDATA[Denver Post]]></category>
		<category><![CDATA[Howard Owens]]></category>
		<category><![CDATA[Journalism.co.uk]]></category>
		<category><![CDATA[local news site]]></category>
		<category><![CDATA[main news site]]></category>
		<category><![CDATA[MediaNews Group]]></category>
		<category><![CDATA[Nick Ryan]]></category>
		<category><![CDATA[San Jose Mercury News]]></category>
		<category><![CDATA[The Denver Post]]></category>
		<category><![CDATA[Topix business model]]></category>
		<category><![CDATA[United States]]></category>

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		<description><![CDATA[Tweet Topix has just struck a deal to run the forums of MediaNews Group in the US, which owns 61 newspapers including the Denver Post and San Jose Mercury News. If Topix&#8217;s claim is genuine (and I have no reason to doubt it) that it gets over 80,000 comments a day &#8211; three million people [...]]]></description>
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<p>Topix has just <a href="http://www.journalism.co.uk/2/articles/530800.php">struck a deal</a> to run the forums of MediaNews Group in the US, which owns 61 newspapers including the Denver Post and San Jose Mercury News.</p>
<p>If Topix&#8217;s claim is genuine (and I have no reason to doubt it) that it gets over 80,000 comments a day &#8211; three million people posting more than 18 million comments since it launched its forums little under two years ago &#8211; then there seems to be obvious and compelling reasons for the union.</p>
<p>Marry what Topix does best with the local audience/trust that MediaNews papers have and you’re on to a winner surely?</p>
<p><strong>Topix boasts again:</strong> <a href="http://www.IndyStar.com">IndyStar.com</a> and <a href="http://www.Sun-Sentinel.com">Sun-Sentinel.com</a> have each surpassed one million forum posts since Topix started running them.</p>
<p>In interview yesterday with Journalism.co.uk <a href="http://www.yooskonline.com/">Yoosk</a> consulting editor <a href="http://www.nickryan.net/index.html">Nick Ryan</a> said that <a href="http://www.journalism.co.uk/2/articles/530797.php">traditional media was failing to shift</a> from the old top-down approach online because it’s not getting involved nearly enough in user-interaction.</p>
<p>So all good with this move? Not all, according to <a href="http://www.howardowens.com/2007/newspapers-should-not-outsource-its-community-relationships/">Howard Owens</a>:</p>
<blockquote><p>“Media News signing a deal to turn over commenting functions to Topix is just dumb beyond belief</p>
<p>“Ironically, Media News owns the Denver Post, which of late has been doing a fantastic job of trying to become the hub of community conversation, both through its main news site and its innovative neighbours site.</p>
<p>“Those efforts are completely incompatible, as I see it, with the Topix business model, which Chris Tolles is quite blunt about: “We’re aiming to be the number one local news site on the web …”</p>
<p>“There can be only one number one, and if it’s Topix, it ain’t your newspaper.com.”</p></blockquote>
<p>Owens adds that local should be a vertical, in the way fashion and travel are, and that the local paper should ‘own’ that space, dominating it across all platforms in a way other major brands dominate verticals, rather than letting another company get the best out of the paper’s good relationship with its audience.<strong>Similar Posts:</strong>
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<li><a href="http://blogs.journalism.co.uk/2007/11/29/citizen-experts-not-citizen-journalists/" rel="bookmark" title="November 29, 2007">Citizen experts not citizen journalists?</a></li>
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