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Google phone madness - any journos out there got one yet?

October 31st, 2008 | 1 Comment | Posted by Judith Townend in Handy tools and technology, Mobile

So it has arrived to the UK. The Google Phone, the T-Mobile G1.

Mixed reviews, as reported at the Telegraph. How does it compare to iPhone and will it beat it in sales?

For the journalists who reckon it’s worth it, it could prove very handy for blogging and filing away from the office. To be so darn well reliant on dodgy Wifi can be very frustrating at times. But any better than the iPhone?

Here’s a review from Times Online:’The T-Mobile G1 is great. The iPhone is better.’

Meanwhile, the tariffs for the new Blackberry Storm have been released.

Any journalists out there purchased one of these babies, and want to feedback?

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Makeover for the Telegraph business pages

September 23rd, 2008 | 1 Comment | Posted by Judith Townend in Online Journalism

Today sees the launch of the all-new Telegraph.co.uk Finance - a merger of their business and personal finance sections into one channel.

The new format is the result of their new digital publishing and content management system, Escenic. A release from the Telegraph said that Escenic has allowed ‘easier navigation, improved accessibility and allows for contextually relevant data to be embedded in articles and throughout the channel.’

The new finance channel includes:

  • Edmund Conway’s ‘Economic Pulse’ blog
  • Two new platforms for funds and shares, where users can make their own portfolio

The channel is available on their mobile portal, out last month. The group has also developed a new widget for social bookmarking, a financial iPhone application, and a ‘Questor’ tool, which gives share and market tips.

Paul Farrow, digital personal finance editor, Telegraph.co.uk, said in the release: “Financial news has never mattered more. We wanted to strengthen our business coverage by looking at the reasons behind financial developments but also at how they directly affect the consumer.”

The changes are a continuation of their re-design process, started in July, which saw a new look for the news, sport and travel sections.

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Grauniad.co.uk v Torygraph.co.uk: Round 374

September 19th, 2008 | 1 Comment | Posted by Judith Townend in Online Journalism

We’ve been following the various Telegraph/Guardian online interactions this week:

Yesterday, Roy Greenslade published an anonymous email from a Telegraph hack, who wrote that he/she was more than a little bit fed up.  The gist of the email was that all this multimedia-ised hub-it-up lark is to the detriment of a good, healthy working life and quality journalism.

Greenslade cautiously said he was printing the letter but that he didn’t necessarily agree with its sentiment.

Over at CounterValues, Telegraph assistant editor Justin Williams was quick to pooh pooh it. And now Greenslade has put up his response to the letter – a more negative stance this time: ‘the past is another country, think positive,’ he tells his ‘emailing friend’.

Meanwhile, in another post, Williams took a swipe at the Guardian’s system of buying sponsored links and keywords. He reckons their buying is well in excess of the Telegraph’s and the Times’.

In the comments below the post, Charles Arthur, the Guardian’s technology editor, asks how many subsidised paper subscriptions the Telegraph has: ‘Is [buying sponsored links and keywords] a worse or better investment than subsidising paper subscriptions, do you think?’, he writes.

Charles Arthur is a keen Twitterer and I’ve just located Justin Williams on Twitter; all that Tweeting in agreement can be a bit boring: how about getting the discussion going in Twitterland? It’s a shame this didn’t get going earlier, with it being (unofficial?) ’speak like a pirate day’ - that would make it fun.

Can’t wait for next week’s ABCes…

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Telegraph.co.uk redesign: engagement above traffic?

July 18th, 2008 | 1 Comment | Posted by Laura Oliver in Newspapers, Traffic

Speaking at yesterday’s preview of the Telegraph.co.uk redesign, both chief information officer Paul Cheesbrough and digital editor Edward Roussel said the new site was aimed at ‘deeper engagement’ with users.

Both declined to comment on whether the new site would bring success in terms of ABCe figures, even suggesting the amount of content/page views per user was more important at this stage than an increased numbers of visitors.

“If we have doubled the amount of content that each person is consuming [by the end of the year] then that’s great,” said Roussel.

The current average for the site is 16 page views per person per month, he added.

A raft of improvements have been made in the new design to address the issue of engagement. Firstly improved search and navigation features to help users find the content they are after more quickly and keep them on the site.

Changes to the site’s servers have also been implemented with a series of international servers set up so the experience of accessing the site is the same wherever you are, Cheesbrough explained.

These changes were made necessary after ‘power outages’ on the site last year, which brought Telegraph.co.uk down for prolonged periods. In contrast the site is now the fastest news site behind the BBC, Cheesbrough claimed.

One of the most significant changes for me - and the one which lends itself most immediately to both engagement and traffic goals - is an increase in embedded video.

Following hot on the heels of the BBC and FT, who have both made the move to embedded video, the new Telegraph.co.uk will embed its video content within articles across the site and lose the standalone Telegraph TV player box on the homepage.

The BBC’s Pete Clifton told Journalism.co.uk previously that the conversion rate - the number of people reading the text article and viewing the video footage - was around 40 per cent for embedded video and only 2 per cent when video was housed in a separate player.

Initial trials of embedding on Telegraph.co.uk have produced similarly positive results, said Cheesbrough, with a 30 per cent conversion rate for embedded videos compared to a 3 per cent rate for Telegraph TV.

It’s a logical progression that boosts views and keeps the user engaged for longer, and is part of what the team behind the Telegraph redesign refer to as ‘the concept of the article as the homepage’.

This shows an awareness that the homepage is no longer the main point of entry - around half of the site’s traffic comes through aggregators. Putting as much effort into the design and accessibiilty of every page of your site, as most publications put into their homepage, could well be a winning strategy for both traffic and engagement.

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Guardian publishes string of anti-Telegraph stories - cue spat

May 28th, 2008 | No Comments | Posted by Laura Oliver in Newspapers, Traffic

While the Daily Mail allegedly has a gentlemen’s agreement with the Telegraph not to write about each other’s parent company, it hardly seems worth pointing out that no such pact exists between the Guardian and the Telegraph online.

Over the last month a series of articles published by Guardian.co.uk has alleged various problems with or criticised Telegraph.co.uk.

The latest links the MyTelegraph section with the BNP for a second time in little over a week, detailing a blog post on the platform by BNP member Richard Barnbrook entitled ‘Blame the immigrants’.

The Guardian first made the connection between the party and MyTelegraph with an article looking into managing online communities that discussed MyT under the provocative headline ‘Platform for free speech … or hate?’ and went on to say one user ‘publishes BNP campaign literature and flyers’ on the site.

On both occasions the Telegraph emphasised the free speech ethos behind MyT, which is policed by readers who are relied upon to report offensive material.

The policy seems to be working - Barnbrook’s post has attracted over 30 comments including several from the hang ‘um and flog ‘um brigade alongside more measured anti-BNP responses.

MyTelegraph’s problems at the end of last year, as the technology firm behind its development went into administration, were also documented recently by the Guardian:

“Telegraph Media Group’s community media site MyTelegraph ‘is on life support’ until it receives an overhaul this summer, the company’s communities editor said today.

“Shane Richmond told the PPA Magazines 2008 conference that the site had suffered periodic downtime, slow page-loads and instability since the company which built it, Interesource, went in to administration late last year.”

I was there, he did say that, but then again he’d already blogged about it months before.

But then again, again. He DID say it, so it’s fair to report him saying it.

In addition to this last month’s ABCe figures showing that the Telegraph site passed the Guardian for the first time to become the UK’s most popular newspaper website in terms of unique users, seem only to have fanned the competitive fire.

The Guardian was the first to delve into the Telegraph’s recent rapid growth in unique users - from 12,283,835 in February to 17,036,081 in March, and 18,646,112 in April - suggesting a switch in internal measurement tools may have prompted the surge.

Continuing the series of pieces on the Telegraph’s online traffic - and there are a few of them now - the Guardian suggests that a review of online traffic measurement announced by JICWEBS last week was sparked by publishers concerns over the Telegraph’s recent growth.

All fair news pieces from the Guardian? Surely there can be no complaint with their reporting factual news? Well, yes there can.

After the publication of the latest Guardian piece today, Telegraph communities editor Shane Richmond came out fighting, accusing the Guardian of hypocrisy and arguing that if the charge leveled at the Telegraph is one of giving a platform to racists and fanatics then it is a charge that could well be applied to the Guardian’s Comment is Free blog.

“How about we take the view that when you have an open platform, whether it’s My Telegraph, Comment Is Free, or the internet itself, then you have to accept that a multiplicity of views will be expressed on it and that some of those views will be unpalatable to some people,” he wrote.

“If the Guardian’s attacks on our site are motivated by genuine concern, then they should look closer to home first. However, I suspect that this sustained criticism has more to do with sour grapes over recent audience trends.”

Stories about other publishers are fair game and healthy competition between the titles is to be encouraged.

But take the BNP stories and the numerous stories about the Telegraph’s web advances en masse and one may begin to wonder when healthy news reporting begins to border on the obsessive?

UPDATE - the ‘debate’ continues with a post from Shane Richmond in response to a comment left by Comment is Free editor Matt Seaton on his Telegraph.co.uk blog

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Media Guardian: Anti-immigrant BNP member blogging on Telegraph

May 28th, 2008 | No Comments | Posted by Laura Oliver in Editors' pick

Richard Barnbrook, the British National Party’s London Assembly member, has used the paper’s MyTelegraph platform to publish an anti-immigrant blog post.

A spokeswoman for the Telegraph said the presence of the post on the site did not mean the paper endorsed Barnbrook’s arguments and that readers are relied upon to report offensive material.

“Our readers are entitled to their opinions and, within the law, they’re entitled to publish them on the My Telegraph blogging platform,” she said.

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Google Zeitgeist videos: Salman Rushdie, Chad Hurley, Gordon Brown, Will Lewis, Eric Schmidt, Larry Page, Sergey…many more

May 23rd, 2008 | 1 Comment | Posted by Oliver Luft in Events

Google has just held its two day European Zeitgeist conference in the UK bringing together a host of captivating speakers, here are just a few of the session videos - many more on the Zeitgeist YouTube channel.

Matthew d’Ancona interviews Chad Hurley

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Sir Salman Rushdie

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The future of online video panel with Ashley Highfield and others
You need to a flashplayer enabled browser to view this YouTube video

Eric Schmidt, Larry Page, Sergey Brin

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Content vs community panel part 1 (Inc. Mattias Cohler, Facebook, & William Lewis, editor of The Telegraph)

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Content vs community part 2

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All change at the Telegraph: integration continues

May 2nd, 2008 | No Comments | Posted by ruth morgan in Jobs, Newspapers, Online Journalism

image of the Telegraph newsroom at Victoria

The Telegraph has moved further towards its vision of a fully integrated newsroom with a raft of promotions, new arrivals and a newly integrated Science team.

Integrated desks contribute to both titles and the web site, The Daily Telegraph, Sunday Telegraph and Telegraph.co.uk, and so far business, sport, foreign and comment desks have been reshaped to fit the new mould.

The integrated science team will be headed up by Daily Telegraph science editor Roger Highfield and Sunday Telegraph science correspondent Richard Gray, with Professor Steve Jones continuing to contribute. The team will be assisted by Kate Devlin.

The changes follow the abrupt departure of Nic Fleming, Daily Telegraph science correspondent, two weeks ago.

Following the significant number of departures from the Telegraph sports desk last month, former Times sports feature writer Alison Kervin is joining as chief sports interviewer. She replaces star interviewer Sue Mott.

Other changes include Stephen Adams’ promotion to arts correspondent, replacing Nigel Reynolds who was axed last month.

The Daily Telegraph has also appointed former Press Association chief reporter John Bingham to take a senior reporting role.

Further changes are expected as the integration policy continues to roll out.

There has been talk of strike action over management decisions to axe staff members, which included the Telegraph Media Group’s decision to remove the entire reader relations desk as well as individual journalists over the last few months.

Sunday Telegraph editor Patience Wheatcroft resigned in September 2007, reportedly over the integration strategy.

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Nashua Telegraph video of Clinton aide arrest is in public interest, says online editor

April 18th, 2008 | No Comments | Posted by Laura Oliver in Multimedia, Newspapers

The Nashua Telegraph’s decision to publish a 15-minute video of Sidney Blumenthal, aide to presidential candidate Hillary Clinton, while he was in police custody has been criticised by media commentator Roy Greenslade.

Writing on his blog, the former editor of The Daily Mirror said the video was ‘embarrassing, humiliating and overly intrusive’.

“To show the footage of a person undergoing ritual humiliation while in police custody is a disgraceful act. It serves no public interest whatsoever,” he wrote.

Damon Kiesow, managing editor and online editor of the Telegraph, told Journalism.co.uk that the decision to publish the video was ‘typical practice’:

“During the course of our coverage we have published booking photos, police records and court documents related to the case. This is typical practice for us. In fact the story with the video also included a PDF containing nine pages of records including the sentencing document.”

Far from seeking to ‘humiliate’ Blumenthal, Kiesow said the paper - and other US media - had previously been accused of covering up his arrest by not reporting it immediately to protect Clinton’s election campaign.

“The Telegraph has been publishing video on the Web for almost three years. During that time we have published numerous court-related segments including police interviews and court hearings.

“Some have been very graphic and painful in detail but were published due to a significant local interest in the stories.

“The Nashua Police Department only recently implemented the technology that makes it possible for us to gain access to booking videos. Blumenthal is the second booking video we have requested, the first was not published due to technical difficulties on our end.”

Publishing the video was not an attempt to cast aspersions on Blumenthal, but was intended to give readers the opportunity to make up their own minds - with all the information provided.

“I think Roy Greenslade frames the question ‘why publish’ in exactly the wrong way, and by doing so pre-supposes both the answer and the potential public reaction to the video.  In fact, this was the first story in our coverage that garnered any positive reader comments for Blumenthal.

“Obviously those predisposed to support or oppose Blumenthal will interpret it as they want. But it is not our place to try and guess what those interpretations are. We felt in this case, and in general, that supplementing our reporting with source documents is the best way to let readers make up their own minds.”

Is there an issue here about the medium: is multimedia content such as this more intrusive, as Greenslade suggests, and therefore arguably less in the public interest? Or does it better serve the readers by giving them all the information available?

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DNA 2008: from outsourcing to in-house, De Persgroep’s ad strategy

March 3rd, 2008 | No Comments | Posted by Laura Oliver in Advertising

While other media groups consider outsourcing their ad production, at today’s Digital News Affairs (DNA) conference Christian Van Thillo, CEO of Belgium’s De Persgroup, explained his group’s reverse strategy.

Having started by outsourcing all advertising, Persgroup has recently brought its ad production in-house.

Its Fred advertising production service is similar to that recently launched by the Telegraph in the UK for online advertisers and targets big brands offering the opportunity to create multi-platform, group wide campaigns.

According to Van Thillo, news providers online face ‘more of an economic challenge than a content challenge’.

Keeping advertising production under group control could help broach this challenge, while helping alleviate fears for jobs raised by outsourcing models.

In this video clip, Van Thillo also talks about how forming early partnerships with other publishers helped to protect and grow their revenues from recruitment advertising (originally 20 per cent of De Persgroep’s total income).

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