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	<title>Journalism.co.uk Editors&#039; Blog &#187; Paul Cheesbrough</title>
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		<title>Telegraph.co.uk redesign: engagement above traffic?</title>
		<link>http://blogs.journalism.co.uk/editors/2008/07/18/telegraphcouk-redesign-engagement-above-traffic/</link>
		<comments>http://blogs.journalism.co.uk/editors/2008/07/18/telegraphcouk-redesign-engagement-above-traffic/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 15:54:48 +0000</pubDate>
		<dc:creator>Laura Oliver</dc:creator>
				<category><![CDATA[Newspapers]]></category>
		<category><![CDATA[Traffic]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Edward Roussel]]></category>
		<category><![CDATA[news site]]></category>
		<category><![CDATA[Paul Cheesbrough]]></category>
		<category><![CDATA[Telegraph.co.uk]]></category>
		<category><![CDATA[the Telegraph]]></category>

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Speaking at yesterday&#8217;s preview of the Telegraph.co.uk redesign, both chief information officer Paul Cheesbrough and digital editor Edward Roussel said the new site was aimed at &#8216;deeper engagement&#8217; with users.
Both declined to comment on whether the new site would bring success in terms of ABCe figures, even suggesting the amount of content/page views per user [...]]]></description>
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<p>Speaking at yesterday&#8217;s <a href="http://www.journalism.co.uk/2/articles/531945.php">preview of the Telegraph.co.uk redesign</a>, both chief information officer Paul Cheesbrough and digital editor Edward Roussel said the new site was aimed at &#8216;deeper engagement&#8217; with users.</p>
<p>Both declined to comment on whether the new site would bring success in terms of <a href="http://www.journalism.co.uk/36/54/#a">ABCe</a> figures, even suggesting the amount of content/page views per user was more important at this stage than an increased numbers of visitors.</p>
<p>&#8220;If we have doubled the amount of content that each person is consuming [by the end of the year] then that&#8217;s great,&#8221; said Roussel.</p>
<p>The current average for the site is 16 page views per person per month, he added.</p>
<p><a href="http://blogs.journalism.co.uk/editors/2008/07/17/behind-the-scenes-telegraphcouks-redesign/">A raft of improvements have been made in the new design</a> to address the issue of engagement. Firstly improved search and navigation features to help users find the content they are after more quickly and keep them on the site.</p>
<p>Changes to the site&#8217;s servers have also been implemented with a series of international servers set up so the experience of accessing the site is the same wherever you are, Cheesbrough explained.</p>
<p>These changes were made necessary after &#8216;power outages&#8217; on the site last year, which brought Telegraph.co.uk down for prolonged periods. In contrast the site is now the fastest news site behind the BBC, Cheesbrough claimed.</p>
<p>One of the most significant changes for me &#8211; and the one which lends itself most immediately to both engagement and traffic goals &#8211; is an increase in embedded video.</p>
<p>Following hot on the heels of <a href="http://blogs.journalism.co.uk/editors/2008/03/14/goodbye-pop-up-player-bbc-to-embed-all-video/">the BBC and FT, who have both made the move to embedded video</a>, the new Telegraph.co.uk will embed its video content within articles across the site and lose the standalone Telegraph TV player box on the homepage.</p>
<p>The <a href="http://www.journalism.co.uk/2/articles/53407.php">BBC&#8217;s Pete Clifton told Journalism.co.uk</a> previously that the conversion rate &#8211; the number of people reading the text article and viewing the video footage &#8211; was around 40 per cent for embedded video and only 2 per cent when video was housed in a separate player.</p>
<p>Initial trials of embedding on Telegraph.co.uk have produced similarly positive results, said Cheesbrough, with a 30 per cent conversion rate for embedded videos compared to a 3 per cent rate for Telegraph TV.</p>
<p>It&#8217;s a logical progression that boosts views and keeps the user engaged for longer, and is part of what the team behind the Telegraph redesign refer to as &#8216;the concept of the article as the homepage&#8217;.</p>
<p>This shows an awareness that the homepage is no longer the main point of entry &#8211; around half of the site&#8217;s traffic comes through aggregators. Putting as much effort into the design and accessibiilty of every page of your site, as most publications put into their homepage, could well be a winning strategy for both traffic and engagement.</p>
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