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Guardian was wrong to buy Madeleine McCann keywords on Google

August 8th, 2008 | 4 Comments | Posted by Laura Oliver in Search, guardian

The Guardian has admitted it mistakenly bought the keywords Madeleine McCann from Google.

By wrongly purchasing the keywords a link to the paper’s coverage of Madeleine’s disappearance appeared in a column of sponsored results when a search for her name was made on Google.

The newspaper has now taken down the link and has reviewed the list of keywords it owns, Marc Sands, marketing director for the Guardian, told Journalism.co.uk.

The paper’s purchase of the words Madeleine McCann was criticised by Justin Williams, assistant editor at Telegraph Media Group, on his personal blog, who said the practice showed the paper was ‘desperate’ to hold onto its position as the UK’s most popular newspaper website according to the most recent Audit Bureau of Circulations Electronic (ABCe) traffic figures.

“The purchase of terms is a way of getting your stories, at a cost, in front of people. It’s absolutely what everyone does all the time,” said Sands.

[advert]A search for the terms shows the Mirror currently owns the keywords McCanns cleared, while a Google search for other keywords, such as Cristiano Ronaldo, show the the Sun and Times have also purchased phrases from Google.

“It is a way of getting it [news] distributed to people who have expressed an interest in that subject,” he added.

“The issue with the Madeleine McCann keywords is an interesting one. It’s like advertising, but not really: the only reason you and I search for a term is because we are interested in that term.”

The practice had been criticised in the blog post, he said, because of the Guardian’s previous stance on the coverage of the McCann story.

“The Guardian in the past has been very critical of the coverage of Madeleine McCann, saying it has been salacious and misleading. What the person in the blog post is saying is that Madeleine McCann is not to be treated in this way, so what on earth are they doing buying keywords?”

The issue led the paper to review its list of current keywords to assess ‘what news is okay to do it with and what isn’t', he said.

The Guardian buys thousands of Google keywords relating to current news stories every week, he added. It currently owns the keywords ’stamp duty’, ‘university league tables’ and ‘post office closures’.

“Madeleine McCann slipped through the net. You don’t approve all these [keyword purchases] every day. We would have had to say to the company that buys the keywords for us: never buy the keywords for Madeleine McCann,” he said.

Search engine marketing and search engine optimisation of newspaper websites is a ‘new area’ for publishers, added Sands.

“Everyone is working their way through and trying to remain true exactly to the principles of what they’re doing, but also to ensure that they’re getting read.”

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Press Gazette: Express editor Hill leaves PCC after McCann libel payout

May 15th, 2008 | No Comments | Posted by Oliver Luft in Editors' pick, Job appointments, Newspapers, PCC

Daily Express editor Peter Hill has left the Press Complaints Commission.

The move follows two months after his newspaper (along with its sister Sunday and the Star and Sunday Star) published front page apologies and paid the parents of missing child Madeleine McCann £550,000 in libel damages.

He’s replaced on the 17 strong commission by Mail on Sunday editor Peter Wright.

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Sky News creates multimedia timeline to mark disappearance of Madeleine McCann

May 2nd, 2008 | No Comments | Posted by Laura Oliver in Sky, multimedia experiments

Sky News has produced a multimedia timeline detailing the events and news coverage of Madeleine McCann’s disappearance over the last year.

The timeline incorporates videos, pictures and analysis from Sky’s crime correspondent Martin Brunt. Users can scroll through the timeline, which offers over 100 screens of multimedia.

Screenshot of Sky News’ multimedia timeline of Madelein McCann’s disappearance

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Express and Daily Star newspapers’ online apology to Madeleine McCann’s parents - comments turned off

March 19th, 2008 | 1 Comment | Posted by Oliver Luft in Newspapers, Online Journalism, comments

UPDATE: Were the papers right to turn their comments off on these stories? - take the poll

The Express and Daily Star newspapers both printed front-page apologies today to the Kate and Gerry McCann - the parents of missing toddler Madeleine McCann.

The two Richard Desmond-owned newspapers both issued short, almost identical stories.

“We now recognise that such a suggestion is absolutely untrue and that Kate and Gerry are completely innocent of any involvement in their daughter’s disappearance,” they both stated.

Another similarity, both newspapers turned the comments system off on the online versions of these stories ‘for legal reasons’.

image of express websites comments turned off message

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Journalism.co.uk top 10 blog posts in 2007

January 7th, 2008 | No Comments | Posted by Laura Oliver in Online Journalism

Since its birth in July last year, the Journalism.co.uk Editor’s Blog has developed from a labour of love to, well, more love than labour. Things are starting to pay off with traffic to this area of the site showing very positive growth in recent months.

Listed below are our most popular blog posts from last year (according to number of page views calculated by Google Analytics).

  1. @BtPW: 120,000 contributions and 3 million views of single Madeleine McCann story thread
  2. Breaking news coverage on Twitter of fire in east London
  3. Outsourcing newspaper interaction on Topix
  4. Amazon Kindle - would you want to pull that out of your bag?
  5. What’s the Drudge Report worth?
  6. NY Times.com slide shows generate 7 per cent of page views
  7. New BBC homepage
  8. The Scotsman’s new website - will it be the destination Scotland needs?
  9. The NUJ and new media - what’s all the fuss about?
  10. Citizen experts not citizen journalists?

While it’s no shock to see what’s at number one (coincidentally that post was about the popularity on News Group’s news websites of a Madeleine McCann story thread) all the other top 10 contenders cover a wide range of subject matter.

However, as these posts were all written between the last week of October and the end of December, it’s likely that their popularity is in part a result of the blog’s growing following as a whole.

So, for 2008 - onwards and upwards. This growth is something we plan to build on with more features on the blog providing regular points of interest and even greater coverage of the industry online.

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@BtPW: 120,000 contributions and 3 million views of single Madeleine McCann story thread

November 8th, 2007 | No Comments | Posted by Oliver Luft in Online Journalism

Danny Dagan, head of online communities with News Group, told the Beyond the Printed Word conference that a single discussion thread about Madeleine McCann overseen by his moderation team has taken over 120,000 contributions and been viewed over three million times.

Attesting to the success of News Group’s reader community areas, Dagan - whose team of seven moderators and one manager oversee the communities for Sun Online, thelondonpaper and the News of the World - told delegates that he had developed a 152-page moderation policy book that his team is tested on every three months (bonuses depend on knowledge of it, he added.)

The policy is to assure the smooth running of the reader discussion area and to lessen the threat of legal action from rouge posts and when discussions turn ugly.

As an example, Dagan said that when the tide of opinion turned against the McCanns his team were removing up to 500 comments a day.

The policy book was developed, he said, from the responses News Group’s team of lawyers to 100 ‘borderline’ pieces of user-generated content (UGC) submitted to its newspaper sites.

Industry norms, he added, of having to remove a piece of unsuitable content within 24 weekday hours were massively surpassed.

He told delegates that his team was committed to removing unsuitable content within 15 minutes. Although, he added, the average time between complaint and removal was two to three minutes.

He added that moderation was made for both inappropriate content and from an editorial perspective, also for ‘brand protection’ (which basically means if the Sun, the moderators or Rupert Murdoch get slagged off too much).

So heavy traffic and a fabulous number of users of MySun then Danny? Oh yes, but he remained steadfastly tight-lipped on just how many people had signed up.

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