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PCC rules Daily Mail not in breach of code over Iain Dale diary piece

November 6th, 2009 | No Comments | Posted by Judith Townend in Journalism, Newspapers

The Press Complaints Commission has ruled that the Daily Mail was not in breach of clause 12 (discrimination) with a diary piece that described blogger and aspiring Conservative candidate Iain Dale ‘overtly gay’.  Commenting on Dale’s bid for the parliamentary constituency of Bracknell, the piece said it was ‘charming how homosexuals rally like-minded chaps to their cause’.  Dale lodged a complaint, claiming that the references were pejorative and the article homophobic, the PCC noted.

Today the PCC reported:

“The Commission could understand why the complainant found the comments to be snide and objectionable.  However, it did not rule that there had been a breach of Clause 12 (Discrimination) of the Code.  It noted that the item had used no pejorative term for the complainant, nor had it ‘outed’ him.  In the Commission’s view, the piece was uncharitable, but – in the context of a diary column, known to poke fun at public figures – was not an arbitrary attack on him on the basis of his sexuality.

“The Commission said that: ‘where it is debatable – as in this case – about whether remarks can be regarded solely as pejorative and gratuitous, the Commission should be slow to restrict the right to express an opinion, however snippy it might be.  While people may occasionally be insulted or upset by what is said about them in newspapers, the right to freedom of expression that journalists enjoy also includes the right – within the law – to give offence.’”

In the wake of the Jan Moir episode at the end of last month, a petition to Gordon Brown was launched, questioning the impartiality of the PCC and calling for its replacement by a public body. The PCC’s deputy director (and soon-to-be director) Stephen Abell subsequently defended the position of Daily Mail editor, Paul Dacre, as head of its code committee.

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21,000 complaints made to PCC over Jan Moir article; highest number in Commission’s history

The Press Complaints Commission is to consider complaints made about Jan Moir’s column about Stephen Gately’s death in the Daily Mail on Friday.

Over the weekend, the PCC received more than 21,000 complaints about the column by Jan Moir published in the Daily Mail on Friday October 16, the industry’s self-regulation body has reported.

“These complaints follow widespread discussion of the subject on social networking sites – especially Twitter – and represent by far the highest number of complaints ever received about a single article in the history of the Commission,” the statement said.

Third-party complaints recognised, but priority given to ‘affected parties’

“The PCC generally requires the involvement of directly-affected parties  in its investigations, and it has pro-actively been in touch with representatives of Boyzone  – who are in contact with Stephen Gately’s family – since shortly after his death.  Any complaint from the affected parties will naturally be given precedence by the Commission, in line with its normal procedures,” it said, on the issue of whether third-party complaints would be investigated.

“If, for whatever reason, those individuals do not wish to make a complaint, the PCC will in any case write to the Daily Mail for its response to the more general complaints from the public before considering whether there are any issues under the Code to pursue.

“As the PCC will not be in a position to engage in direct correspondence with every complainant, it is issuing this statement to make clear what action it will be taking.  It will make a further public statement when it has considered the matter.”

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Comment: The rise of ’smart’ or ‘not so smart’ internet mobs and their pressure on the media

Jan Moir is the latest ‘victim’ of the virtual mob. Last Friday after her ill-judged article in the Daily Mail cast doubt on the natural death of Boyzone’s singer Stephen Gately in Majorca, using a tone widely-perceived as homophobic, the blogosphere went mad seeking revenge.

Two thousand joined a Facebook group within hours, hundreds wrote to the Press Complaints Commission, inspired and pointed there on Twitter by Stephen Fry and Derren Brown.

The PCC was bounced into contacting Boyzone’s PR company to see if it wanted to complain. The Mail pulled ads on its website. BBC mentioned the Mail article in its news bulletins on Gately’s funeral.

Moir was forced to eat crow the very same day as publication and issued a statement of correction/clarification (you take your pick), claiming complaints against her Daily Mail article were mischievously ‘orchestrated’.

In response, HelpMeInvestigate.com, the crowd-sourced journalism site in beta, has launched an investigation into the nature of the campaign: just how ‘organised’ was the #janmoir / Jan Moir campaign, it asks.

So how democratic are these manifestations of the virtual mob?

The political and social pressure on broadcasters and other media  brought about by the internet and ad hoc Facebook groups in particular is double edged.

It can lead to interactivity and enrichment but it can also lead to bullying by keystroke. The zenith of that was the Jonathan Ross/Russell Brand row in the autumn of 2008 but nowadays broadcasters, especially the BBC, are facing ‘crowd pressure’ from internet groups set up for or against a cause or a programme; they are an internet ‘flash mob. With the emphasis, maybe, on the ‘mob’.

When Jonathan Ross and Russell Brand rang up the veteran actor Andrew Sachs on October 18 2008 and were disgustingly obscene to him about his grand-daughter, that led to a huge public row on ‘taste,’ mainly stoked by the Daily Mail and the Mail on Sunday.

Fuel was added to the fire through comments by the Prime Minister. The ‘prosecuting’ virtual group was the editorial staff of the Mail newspapers and its millions of readers in Middle England. In support of the ‘Naughty Two’, more than 85,000 people joined Facebook support groups.  Many, perhaps most, had never heard the ‘offensive’ programme. Just two had complained after the first broadcast.

The BBC was forced after a public caning to back down, the director-general yanked back from a family holiday to publicly apologise, Brand and his controller resigned and Ross was suspended from radio and television for three months. The virtual mob smelt blood: it got it.

The battleground for this mass virtual protest had been set out over the transmission of the programme ‘Jerry Springer; the Opera’ in January 2005. Fifty five thousand Christians petitioned the BBC to pull it from the schedules because of  its profanity and alleged blasphemy. They engaged in modern guerilla warfare tactics to try to achieve their aim. Senior BBC executives had to change their home phone numbers to avoid that  pressure. That campaign  did not get a ‘result’. If Facebook had been in full flow then, the 55,000 may well have been 555,000 and the result very different.

This row set out the stall and template for the ‘popular virtual’ activism that culminated in Ross/Brand in 2008 and other cases since. In the good old days, ’stormovers’ – as the brave founding father of Channel Four Sir Jeremy Isaacs called them -  were conducted slowly and in green ink. He survived many such ’storms’. Today the storms straddle the world in minutes and are just a keystroke or several score of them away from going nuclear.

This is activism by the click. It needs no commitment apart from signing up on a computer. It gives the illusion of democracy and belonging to a movement whereas in reality is it membership of  a mob, albeit a virtual one? Is this healthy for democracy and media accountability or not?

Discuss. Online.

John Mair is a senior lecturer in broadcasting at Coventry University. He is a former BBC, ITV and Channel Four producer. Additional research by Peter Woodbridge from Coventry University.

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Jan Moir denies column is homophobic; criticises ‘mischievous’ and ‘heavily orchestrated internet campaign’

October 16th, 2009 | 8 Comments | Posted by Judith Townend in Newspapers, Online Journalism, comment

The Daily Mail has released a statement from their columnist, Jan Moir, about her Stephen Gately article, originally titled ‘Why there was nothing ‘natural’ about Stephen Gately’s death’ that is unlikely to appease her critics.

Journalism.co.uk is reproducing some of its contents here, but that is by no means an endorsement of her response. For a full background on the complaints and criticism Moir received see this post by Roy Greenslade on Media Guardian and this article on New Media Age.

The Mail has pulled the advertising around the story, NMA reports.

“Some people, particularly in the gay community, have been upset by my article about the sad death of Boyzone member Stephen Gately. This was never my intention. Stephen, as I pointed out in the article was a charming and sweet man who entertained millions,” Moir said.

“However, the point of my column – which, I wonder how many of the people complaining have fully read – was to suggest that, in my honest opinion,  his death raises many unanswered questions,” she goes on.

Moir then again speculates about facts surrounding his death; Journalism.co.uk will leave it to someone else to publish that part.

“The entire matter of his sudden death seemed to have been handled with undue haste when lessons could have been learned. On this subject, one very  important point,” she squirms.

“When I wrote that ‘he would want to set an example to any  impressionable young men who may want to emulate what they might see as his glamorous routine’ … [More allegations follow].

And squirms:

“Not to the fact of his homosexuality.  In writing that ‘it strikes another blow to the happy-ever-after myth of civil partnerships’ I was suggesting that civil partnerships – the introduction of which I am on the record in supporting – have proved just to be as problematic as marriages.”

There’s more:

“In what is clearly a heavily orchestrated internet campaign I think it is mischievous in the extreme to suggest that my article has homophobic and bigoted undertones.”

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#JanMoir: Where have the adverts gone?

Now this is odd: some of the adverts have disappeared from Jan Moir’s infamous-in-one-day Stephen Gately article, originally titled ‘Why there was nothing ‘natural’ about Stephen Gately’s death’. Could it be blogger and SEO consultant Malcolm Coles’ campaign rallying the Twitter troops to bombard the various advertisers on the page, that persuaded the Mail to remove the ads? Journalism.co.uk will seek the answer…

Update: NMA reports that the Mail has indeed pulled the adverts, according to Mail Online MD James Bromley; we still await a response. We should also note, as indicated in the comments below, some other factors contributed to the pressure: urban75, @stephenfry and Newsarse.com, and a Facebook group. Please add any more examples below.

janmoir

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Mail Online: Cut in hours for same pay was not all I wished for, says Tom Utley

October 9th, 2009 | No Comments | Posted by Laura Oliver in Editors' pick, Jobs, Newspapers

“By the end of week three, I could bear it no longer.

“Finding myself in the lift with the boss, I told him something I never thought I’d hear myself say: ‘I feel I’m not earning my keep. Could you give me some more work to do, please?’”

Daily Mail columnist Tom Utley’s words to ‘the boss’ (presumably Paul Dacre in this case) after having taken up the offer of working one day a week instead of four for the same money.”But probably best for Utley’s at work relations that he came to this conclusion then:

“Harder still was looking my colleagues in the eye, on the one day a week when I was required to work.

“After all, they were labouring all hours to help pay my wages, while I was getting something for nothing. It just felt wrong.”

Full column at this link…

(Hat tip to Press Gazette’s The Wire)

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TimesOnline: Daily Mail halves its advertising decline rate

September 30th, 2009 | No Comments | Posted by Judith Townend in Advertising, Editors' pick, Newspapers

“Daily Mail and General Trust (DMGT) said yesterday that it had halved the rate of decline in advertising revenue at its flagship national newspaper in September, a fillip that suggests the industry could start to recover in the new year,” reports the Times.

Full post at this link…

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Pulse: Press Complaints Commission to investigate Daily Mail over GP pay claims

Pulse, the leading publication for the UK medical profession, has learnt that the Press Complaints Commission (PCC) is formally investigating a Daily Mail story that claimed GPs are earning as much as £380,000 a year.

“A spokesman for the commission told Pulse it had received ’seven or eight’ complaints from doctors regarding the accuracy of the Mail’s front-page story on Tuesday.

“The story, based on figures obtained under the Freedom of Information Act from 22 PCTs, claimed to have ‘found one GP earning £380,000 a year and a number pocketing more than £300,000′ – although it admitted that ‘in some cases the figures include cash GPs have to pay out for staff salaries and rents’.”

The British Medical Association (BMA) said that General Practitioners Committe (GPC) chair, Dr Laurence Buckman, had written a formal letter of complaint to the Daily Mail editor, but had not yet complained to the PCC, Pulse reports.

A Daily Mail spokesperson defended its report, in response to complaints about accuracy.

Full story at this link…

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Liz Jones on confessional journalism: “I wouldn’t recommend it to anyone”

Liz Jones, a confessional journalist who needs little introduction, got to plug her book and share the most recent of her woes and pets in an Observer Woman feature yesterday.

Rachel Cooke, who once worked with her, took a shrewd and not exactly flattering look at Jones and the ‘Faustian pact’ the former Marie Claire editor seems to have with her personal columns (eg. an account of her single life in the Sunday Times, the ‘Wedding Planner’ series in the Guardian, and currently in the Sunday Mail.)

Confessional journalism as a trade has generated some criticism lately (Hadley Freeman here, for example; Jill Parkin here, for example); here was our latest chance to find out just why columnists do it. Cooke wrote:

“(…)The trouble is that the kind of writing she does leaves her marooned on a sad little island of self from which there is, apparently, no way back to shore. “I wouldn’t recommend it to anyone,” she [Jones] says. Well, why not stop, then? No one is forcing her to skin herself in public. “I could stop now, but I’ve destroyed lots of things already, so what would be the point? But if I was given the choice again, I probably wouldn’t have written about myself. It’s so difficult!” Difficult? “You have to be very brutal: you have to talk about your failings.”(…)”

In a related aside, that other doyenne of confess all to all, Tanya Gold, took part in BBC Radio 4’s Any Questions last week. Her final comment:  “I despise Twitter – I would like to talk to a real person.” Funny that. Maybe the bride berated by Gold for compiling a wedding list might have liked to receive criticism in person too, rather than via Guardian.co.uk.

What do you think of female-orientated journalism in the UK? Are sections like Observer Woman and Femail necessary or relevant in 2009? Where are the best places to find representative portrayals of female subject matter? The best blogs? Or is there even such a thing as ‘female subject matter’? Journalism.co.uk is pulling together some thoughts for a forthcoming feature. Please do get in touch with yours.

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Opposition to BBC’s newspaper video-sharing plans grow (the links)

Journalism.co.uk feels like its gone back in time today – specifically to autumn last year when regional newspaper groups, unions and industry bodies were voicing unanimous opposition to the BBC’s plans to increase its local video news content.

Well, another year, another video plan – and more opposition.

Yesterday the corporation announced an agreement to share news video from four subject areas with the Guardian, Telegraph, Daily Mail and Independent websites. The clips will appear in a BBC-branded player and run alongside the papers’ own news coverage.

In the announcement, the corporation suggested it would extend the plans to other newspaper websites – and asked third parties to register their interest.

The reaction

Welcomed by its launch partners (The Telegraph described the deal as ‘a step in the right direction’) – the plans were quickly denounced by commercial rivals ITN:

“The BBC’s plans to offer free video content to newspaper websites risk undermining the demand for content from independent news providers, potentially undercutting a very important revenue stream,” said ITN CEO John Hardie in a release.

“The pressure on commercial news suppliers has never been greater which is why ITN has led the way in opening up valuable new lines of business, and the BBC’s latest move risks pulling the rug from under us.”

According to a MediaGuardian report, News International says the arrangement is far from a ‘free deal’ for the papers, but rather free marketing for the BBC, which will lead to less diffentiated content on newspaper websites in the UK.

Meanwhile the Press Association said it had spoken with the BBC Trust about the plans before they were announced and was hoping for a market impact assessment – a process it says cannot now be completed because of yesterday’s launch. In a statement given to both Press Gazette and MediaGuardian, a spokeswoman for the PA said there were other ways for the BBC to work with commercial rivals, such as by sharing facilities.

The PA launched its own video newswire for newspapers earlier this year and has said the BBC’s plans undermine investment in video by commercial players.

The questions

Arguably, providing a pool of news video for diary events/supplementary content could free up the titles’ staff to cover original content and produce more multimedia of their own. A similar argument to the PA’s recent announcement of a ‘public service reporting’ trial.

One question that should be asked – hinted at in Alick Mighall’s blog post on the matter – how will the commercial details be hammered out? Will the BBC add pre-roll ads for BBC programming to the clips; and what if a pay wall is erected in front of the video players?

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