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PCC and the third party issue

On Friday, it was suggested by some online commenters and Twitterers that the Press Complaints Commission (PCC) would not deal with third party complaints over the Jan Moir case.

This would seem logical, given the the self-regulatory body’s rules, which state:

“The PCC does not generally accept complaints from third parties about cases involving named individuals without the signed authorisation of the person concerned.”

However, there is an exception: it can investigate complaints from any party about matters of general fact under Clause 1 (Accuracy) of the PCC Code, the PCC has confirmed.

A response issued by the PCC to an individual third party complainant, Nikki Bayley (@nikkib on Twitter), reproduced in full here on MetroDeco, seemed to indicate a third party complaint would not be addressed in relation to Moir:

“On this occasion, it may be a matter for the family of Mr Gately to raise a complaint about how his death has been treated by the Daily Mail.  I can inform you that we have made ourselves available to the family and Mr Gately’s bandmates, in order that they can use our services if they wish. We require the direct involvement of affected parties because the PCC process can have a public outcome and it would be discourteous for the Commission to publish information relating to individuals without their knowledge or consent.  Indeed, doing so might unwittingly add to any intrusion.  Additionally, one of the PCC’s roles is dispute resolution, and we would need contact with the affected party in order to determine what would be an acceptable means of settling a complaint. On initial examination, it would appear that you are, therefore, a third party to the complaint, and we will not be able to pursue your concerns further.  However, if you feel that your complaint touches on claims that do not relate directly to Mr Gately or his family, please let us know, making clear how they raise a breach of the Code of Practice. If you feel that the Commission should waive its third party rules, please make clear why you believe this.

So perhaps she could raise a complaint over accuracy, if she feels Moir made false or misleading statements.

In the PCC’s statement today, reporting the largest number of complaints for a single article in the body’s history (21,000), there was hint of some third party consideration.

While it was contacting affected parties who would ‘naturally be given precedence by the Commission, in line with its normal procedures’ it would also put ‘more general complaints’ to the Daily Mail:

“If, for whatever reason, those individuals [affected parties] do not wish to make a complaint, the PCC will in any case write to the Daily Mail for its response to the more general complaints from the public before considering whether there are any issues under the Code to pursue.”

Of course that doesn’t mean it will pursue an investigation, but at least it is acknowledging the significance of such large-scale complaint. Martin Belam, who blogged about the third party issue earlier this year in regards to another Daily Mail story, is less hopeful:

“The PCC’s initial response on Jan Moir has been pretty weasel-worded, and, unless Stephen Gately’s family do complain directly, I’m extremely doubtful that we’ll see any kind of ruling against the paper. Other approaches may yet prove more fruitful,” Belam writes.

On another third party issue, Journalism.co.uk asked the PCC about complaints received over cervical cancer vaccine reports.

In a recent Guardian article, also published on his Bad Science blog, Ben Goldacre highlighted the case of a scientist featured in a Sunday Express article about the dangers of the cervical cancer vaccine, titled ‘Jab ‘as deadly as the cancer”.

The Sunday Express quoted Professor Diane Harper in its front page story on October 4 2009:

“Speaking exclusively to the Sunday Express, Dr Diane Harper, who was involved in the clinical trials of the controversial drug Cervarix, said the jab was being ‘over-marketed’ and parents should be properly warned about the potential side effects.”

Harper, however, was not happy with the treatment of her information:

“I did not say that Cervarix was as deadly as cervical cancer,” Harper told Goldacre. “I did not say that Cervarix could be riskier or more deadly than cervical cancer. I did not say that Cervarix was controversial, I stated that Cervarix is not a ‘controversial drug’. I did not ‘hit out’ – I was contacted by the press for facts. And this was not an exclusive interview.”

Goldacre reported:

“The article has now disappeared from the Express website, and Professor Harper has complained to the PCC. “I fully support the HPV vaccines,”” she says. “I believe that in general they are safe in most women. I told the Express all of this.”"

Journalism.co.uk asked the PCC about the complaint and whether it would handle any third party concerns about cervical cancer scaremongering. A spokesperson said:

“We have received a complaint from Professor Harper, which we are currently investigating.

“The Commission can actually investigate complaints from any party about matters of general fact under Clause 1 (Accuracy) of the Code.

“On this occasion, we received seven other complaints from readers about this article. We do not keep figures about the general reporting of the subject, but anecdotally I do not believe that there are many more.”

So it would seem third party concerns regarding this story would be addressed, if more were made.

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Science journalism needs fewer science writers and more editors, says Goldacre

September 18th, 2009 | 1 Comment | Posted by Shona Ghosh in Events, Journalism

Science journalists were subject to intense criticism in a debate between science minister Lord Drayson and Bad Science blogger Ben Goldacre on Wednesday night.

Current standards of ‘dodgy coverage’ are having an impact on public health, argued Goldacre, who is a medical doctor and writes weekly for the Guardian exposing inaccurate science journalism.

He attributed the problem to a ’systems failure’ within media organisations, with editors making ill-informed decisions about how science stories are covered.

“We should get scientists to talk about stuff in their own way. There should be fewer science writers and more editors shaping academic ideas,” he said.

Goldacre also encouraged academics to promote good public engagement from their own departments and to start their own blogs. His key criticisms against the mainstream press were a reliance on press releases and a failure to engage with the ‘nerds’, he said.

“There is nothing out there for the people who did biochemistry 10 years ago and now work in middle management at Marks & Spencer,” he said.

But Drayson insisted there was an ‘admirable and improving standard’ of science reporting in the mainstream press, saying that Dr Goldacre’s criticism ‘risks undermining’ the trust between the academic community and the media.

Sensationalism was not necessarily a bad quality in science stories, Drayson added.

“The very nature of the media means that to get that communication, it has to cut through the noise. But sensationalism must be accurate and based upon good science – I don’t see them as mutually exclusive,” he said.

Drayson also countered criticism levelled against journalists interpreting academic ideas and particularly praised specialist writers: “It’s very important for us to support our journalists within their media organisations and recognise when they are doing a good job. They are vital to the general public and we need to have this access.”

Drayson refused to be drawn when the audience raised the issue of libel laws as a barrier to investigative science journalism.

After concluding the debate, however, he did tweet his e-mail address to help those who feel misrepresented by the media.

Shona Ghosh is a freelance journalist. She blogs at http://shonaghosh.com/.

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Goldacre and Drayson live debate at 7pm: Science reporting – is it good for you?

September 16th, 2009 | 2 Comments | Posted by Judith Townend in Events, Journalism

Cast your minds back a couple of months: Lord Drayson, the UK’s science minister, proclaimed that British science journalism was in a pretty good state.

Drayson said the days when science was blighted by a press interested only in ’scare stories’ are over,’ Times Higher Education (THE) reported in July 2009.

Most coverage of science by the media is now balanced, accurate and engaging, Lord Drayson argued, in a debate at the World Conference of Science Journalists.

But not everyone agreed. After Ben Goldacre – Guardian columnist, BadScience blogger/author and medical doctor – aired his conflicting opinion on Twitter, a public discussion was arranged by the Royal Institution. And tonight’s the night. If you haven’t got a ticket, it’s too late (it sold out in 90 minutes, Press Gazette noted) but you can watch the live video here on the THE website:

And follow THE on Twitter here:

You can also listen to the pair on this morning’s BBC Radio 4 Today programme at this link:

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Science journalism: a row

This week is the World Conference of Science Journalists (#WCSJ). This is what the Independent’s Steve Connor had to say in an article entitled ‘Lofty medics should stick to their day job.’

“The sixth World Conference of Science Journalists is underway in London. I can’t say it’s going to change my life, as I missed out on the previous five, but I did notice that it has attracted the attention of a bunch of medics with strong views on the state of science journalism today.”

Connor picked up on a gathering advertised by Ben Goldacre (a post-event meet-up on July 1 with  Petra Boynton and Vaughan Bell) and quoted Goldacre’s website, labelling him as the ‘bête noir’ of science journalists.

“All three speakers are gainfully employed by the public sector so they don’t actually have to worry too much about the sort of pressures and financial constraints the mainstream media are under. But they nevertheless condescended to offer some advice on the sort of ‘best practice guidelines’ I should be following, for which I suppose I should be eternally grateful.

“But their arrogance is not new. Medical doctors in particular have always had a lofty attitude to the media’s coverage of their profession, stemming no doubt from the God-like stance they take towards their patients. Although I wouldn’t go as far as to say their profession is broken, dangerous, lazy, venal and silly – not yet anyway.”

Ouch. Goldacre spotted it and comments beneath his post, and Connor’s article, are flowing pretty fast. Goldacre also reproduces a letter and email sent to the Independent, on his blog.

  • Here’s the letter sent to the Independent (unpublished as yet):

Dear Sir,

Your science journalist Steve Connor is furious that we are holding a small public meeting in a pub to discuss the problem that science journalists are often lazy and inaccurate. He gets the date wrong, claiming the meeting has already happened (it has not). He says we are three medics (only one of us is). He then invokes some stereotypes about arrogant doctors, which we hope are becoming outdated.

In fact, all three of us believe passionately in empowering patients, with good quality information, so they can make their own decisions about their health. People often rely on the media for this kind of information. Sadly, in the field of science and medicine, on subjects as diverse as MMR, sexual health, and cancer prevention, the public have been repeatedly and systematically misled by journalists.

We now believe this poses a serious threat to public health, and it is sad to see the problem belittled in a serious newspaper. Steve Connor is very welcome to attend our meeting, which is free and open to all,

yours

(Drs) Vaughan Bell, Petra Boynton, Ben Goldacre

In other WCSJ news, Goldacre wasn’t too happy with the panel addressing science and investigative journalism yesterday. He tweeted from the event: “so what about investigative science journalism done by bloggers? not a single person addressed the question. these ppl need to read more.”

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Bad Science: Ben Goldacre on scientists and the media

Ben Goldacre links to his interview for the Today Programme on BBC Radio 4 – ‘talking about dumbing down science’. He joins Kathy Sykes, who has just written a piece in New Scientist on the topic, to discuss scientists and their participation in the media.

Full post at this link…

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Personal comments detract from original MMR / LBC debate

Jeni Barnett, the LBC radio presenter at the centre of the Goldacre/LBC case, has received ‘hundreds of extremely personal and abusive comments,’ her agent, Robert Common, confirmed to Journalism.co.uk today.

“[The comments] do not address the debate about the use of MMR and that is the reason for taking the comments off Jeni’s website,” Common said.

As Journalism.co.uk reported yesterday, support for Goldacre’s complaint against LBC had gathered fast, with high-profile figures such as Stephen Fry lending support to Goldacre. However, as Ben Goldacre has now made clear in a new blog post he does not want people to direct abuse at Jeni Barnett in such a personal manner.

“Do not send Jeni abusive emails, it’s not nice or helpful,” Goldacre wrote on his site, after being contacted by the programme director at LBC.

“I am sorry if people have sent unpleasant emails. I would want no part in that (…),” Goldacre said in a reply to the programme director.

The incident comes after a timely piece published by MediaGuardian on Monday, which looks at what happens when journalists face personal online attack.

Barnett’s agent, Robert Common, told Journalism.co.uk that he has “personally been very shocked at the hurtful level of criticism and and its very personal and threatening nature. LBC have aired the MMR debate several times in the last four weeks on other presenters’ shows where the debate has been continued.

“Jeni would never wish to restrict discussion on this topic or indeed any other, however, when that debate encourages threats and abuse it is impossible to do so and I have advised [her] not to continue to make any further comments,” Common said.

Update to post #1, 12/02/2009: In response to questions and issues raised in comments below this post Journalism.co.uk asked Robert Common what he meant by ‘comments’, since it has been suggested that the original comments on Barnett’s blog were not personal or abusive (e.g Andy / John ED’s comments below). Robert Common, Jeni Barnett’s agent, told Journalism.co.uk: “The comments/emails [to which he previously referred] are the ones that have been unpublished.”

Update #2, 12/02/2009: Journalism.co.uk took the additional questions raised in the comments below this post to Robert Common:

  • Why was it decided to delete inoffensive comments (as re-published by various blogs)? Will there be a way in which people can raise (inoffensive/non-personal) complaints and comments with Barnett, or will she maintain this silence, which could be said to fuelling the outrage further? It has been alleged that you have deleted blog posts as well as comments: is this true? People feel that ‘primary sources’ (such as the originally published comments and blog posts) shouldn’t just be deleted. If they are (legal reasons etc.), it should be explained why. Do you have a comment policy [for Barnett's blog]?

Robert Common told Journalism.co.uk that he would not be making any further comment. However, he said that if commenters have specific, non-personal and non-abusive, questions or points to raise with Jeni Barnett they could email him via talent at rcmgmt.co.uk.

Update in response to comments, 12/02/2009:

[Judith Townend, comment] Thanks for all your input. I’m extremely disappointed that many commenters think Journalism.co.uk has been unbalanced in its reporting. Perhaps I should have made it clearer in the original post (though content was linked) that since Friday I have run three articles based mainly on two lengthy interviews with Ben Goldacre, which I will provide links for at the bottom of this update, including a 30 minute audio interview, in which Goldacre explains the background of the case, as well as broader issues in science journalism.

Given that Barnett had removed the comment facility on her blog I thought it was important to put the many questions being raised around the web to LBC and Barnett’s agent – for example in the posts and comments at Holford Watch and Quackometer. LBC did not want to make an on-the-record comment. Robert Common eventually agreed to make this statement on the record although said that Jeni Barnett will not make further comment herself. All I have done is report what Common said to me – and that by no means endorses or tries to prove his claim. When I do occasionally provide my own opinion on issues via this blog, or our main site, I try to make that clear. This piece was simply reporting a quote given to me.

I can do my best as a reporter to put questions to the relevant parties but it will be very difficult to find out and clarify how many or what kind of comments were submitted as we don’t have access to any unapproved comments or the emails sent to Barnett. I have contacted Common with your questions about the comments: the challenge that the original comments (now deleted) were not personal and abusive, and to clarify the distinction between emails and blog comments. I will report back here with further information, if received. Any further suggestions please don’t hesitate to leave them below. Also, if you don’t see your comments immediately appear it’s because we have a pre-moderation system, but the majority of comments will be approved as long as they don’t present any legal issues. Also, you can subscribe to new comments on this post by checking the tick box.

LINKS:
10/02/09 – Goldacre’s law: the Bad Science ‘nerd’ talks to Journalism.co.uk (with audio) http://www.journalism.co.uk/5/articles/533461.php

10/02/09 -Online support for Goldacre gathers pace http://blogs.journalism.co.uk/editors/2009/02/10/online-support-for-goldacre-gathers-pace/

06/02/09 – Goldacre on the ‘intellectual property absolutists’ – LBC’s legal warning http://blogs.journalism.co.uk/editors/2009/02/06/goldacre-on-the-intellectual-property/

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Online support for Goldacre gathers pace

Ben Goldacre has recorded this interview with Journalism.co.uk, following initial coverage of the LBC/Jeni Barnett row last week.

Read extracts or listen to the full interview at this link for ‘Goldacre’s Law’ explained; the doctor’s view on television (it’s too rude to transcribe); how he thinks newspapers should employ more bloggers as writers; and a bit of background on the MMR debate.

Since last Thursday’s post he has picked up a wide array of support across the web as people share their views on whether Global Radio, owner of LBC, is within its rights to ask Goldacre to remove the LBC clip from his Bad Science blog.

Goldacre has the mainstream media support of David Aaronovitch over at TimesOnline while bloggers have rushed to collect information relating to the ’story’ and republish the audio elsewhere. Comments express opinion on both the original subject – the anti-MMR campaign – and LBC legal team’s actions. A Facebook group has also been set up.

Stephen Fry has expressed his support via Twitter too and left this comment on Goldacre’s blog:

stephenfry said, February 10, 2009 at 1:29 am

“The fatuity of the Jeni Barnett woman’s manner – her blend of self-righteousness and stupidity, her simply quite staggering inability to grasp, pursue or appreciate a sequence of logical steps – all these are signature characteristics of Britain these days. The lamentable truth is that most of the population wouldn’t really understand why we get so angry at this assault on reason, logic and sense. But we have to keep hammering away at these people and their superstitious inanities. We have to. Well done you and well done all you supporting. I’ve tweeted this site to my followers. I hope they all do their best to support you. Publish and be damned. We’ll fight them and fight them and fight them in the name of empricism, reason, double blind random testing and all that matter

Love

Stephen xxx
http://twitter.com/stephenfry”

Additionally, it is alleged by several blogs, including Quackometer.net that Barnett has removed comments from her own blog.

Journalism.co.uk will now follow up again with Global Radio and Jeni Barnett.

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Monkey puzzled: Bizarre Express URL actually Goldacre’s handiwork

February 3rd, 2009 | 2 Comments | Posted by Judith Townend in Online Journalism

So, Guardian’s Media Monkey reports a funny URL on an Express story entitled ‘Danger from just 7 cups of coffee a day’:

“(…) mention this after catching sight of the URL at the top of the story, which ends with the immortal phrase ‘utter-cock-as-usual’”

But – the plot thickens – actually it was the work of the Monkey’s colleague, as Monkey updates below the original post. Yes, Dr Ben Goldacre, Guardian columnist among other occupations, lays claim to the mischievous URL. He writes on the Bad Science blog:

“Heh, er, so obviously I’m delighted that my grown up humour slipped unnoticed into the Guardian’s Media Monkey today, but ‘Utter Cock As Usual‘ was not the web address of the Express’s recent storyDanger from just 7 cups of coffee a day‘.

“It’s just the web address I cheekily gave it on my blog post two weeks ago. I thought this was fairly well known, but for those who haven’t joined in the lolz, the websites of Express and the Telegraph, at least, let you substitute whatever text you want at the end of their web addresses.”

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Ben Goldacre on how blogs can be ‘more reliable’ than mainstream media

January 20th, 2009 | 2 Comments | Posted by Judith Townend in Multimedia, Online Journalism

Courtesy of Conrad Quilty-Harper, of the Spalpeen blog, here’s Dr Ben Goldacre on video talking about Bad Science… in a toilet (Goldacre’s choice, apparently). With little fear of the germs, Goldacre puts the loo seat down (about halfway through) and summarizes his thoughts on sensationalised science reporting.

Perhaps most interestingly for online journalists he airs his thought on media reliability: around the seven minute mark Goldacre says:

“…blogs are potentially more reliable than mainstream media ever was – mainly because you can check for each individual blog author, how credible they are, because bloggers link to primary resources…”

His thoughts on journalists and their deliberate disguising of sources (for example, not making it clear they’re quoting a press release) are worth a listen.

The doc’s getting about in the mainstream media too: he was on BBC Radio 4 (again) yesterday, featuring on ‘Start the Week‘.

Here’s the original Spalpeen video:


Ben Goldacre of Bad Science talks about Sensationalised Science Reporting from Conrad on Vimeo.

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BadScience.net: Goldacre has the last word on Today programme argument

January 5th, 2009 | No Comments | Posted by Judith Townend in Editors' pick
Ben Goldacre sets the record straight on a claim by Nas Amir Ahmadi that he had misquoted a detox website on this morning's Radio 4 Today programme. After the show, he checked the detoxinabox.com site and found the original quote... which has now been removed. Full story...

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