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	<title>Comments on: Comment: The problem with PR email</title>
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	<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/</link>
	<description>Online journalism news</description>
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		<title>By: Relationship problems</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-39723</link>
		<dc:creator>Relationship problems</dc:creator>
		<pubDate>Fri, 04 Jun 2010 04:18:23 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-39723</guid>
		<description>What does get through – and 95 per cent reported problems with email of which around a quarter said it was ‘every day’ – is sent in ways which either crash their systems or can’t be opened because their employers simply cannot afford to upgrade software on 200 computers as regularly as a small PR agency of just a few people can – and does.</description>
		<content:encoded><![CDATA[<p>What does get through – and 95 per cent reported problems with email of which around a quarter said it was ‘every day’ – is sent in ways which either crash their systems or can’t be opened because their employers simply cannot afford to upgrade software on 200 computers as regularly as a small PR agency of just a few people can – and does.</p>
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		<title>By: PR Spamalot: Journalists Overwhelmed by PR Emails &#171; PR Hub</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-26907</link>
		<dc:creator>PR Spamalot: Journalists Overwhelmed by PR Emails &#171; PR Hub</dc:creator>
		<pubDate>Tue, 23 Feb 2010 21:04:32 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-26907</guid>
		<description>[...] in this manner are either unwanted or simply off-topic from what the journalist is interested in. A recent survey of 101 editors, journalists and IT managers in the U.K. found that 95% of respondents said they [...]</description>
		<content:encoded><![CDATA[<p>[...] in this manner are either unwanted or simply off-topic from what the journalist is interested in. A recent survey of 101 editors, journalists and IT managers in the U.K. found that 95% of respondents said they [...]</p>
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		<title>By: Valley PR Blog &#187; Blog Archive &#187; Constant struggle between PR Pros and Journos</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-24783</link>
		<dc:creator>Valley PR Blog &#187; Blog Archive &#187; Constant struggle between PR Pros and Journos</dc:creator>
		<pubDate>Thu, 04 Feb 2010 16:47:26 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-24783</guid>
		<description>[...] &#8220;95 percent of journalists say PR people overwhelm them with e-mail.&#8221; This came from a post about a survey in the UK. It seems journalists are just annoyed in general by the amount of calls and emails they get and [...]</description>
		<content:encoded><![CDATA[<p>[...] &#8220;95 percent of journalists say PR people overwhelm them with e-mail.&#8221; This came from a post about a survey in the UK. It seems journalists are just annoyed in general by the amount of calls and emails they get and [...]</p>
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		<title>By: Comment: &#8216;I&#8217;m not surprised Kevin Braddock lost his patience with PR email&#8217; &#124; Journalism.co.uk Editors&#39; Blog</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-23609</link>
		<dc:creator>Comment: &#8216;I&#8217;m not surprised Kevin Braddock lost his patience with PR email&#8217; &#124; Journalism.co.uk Editors&#39; Blog</dc:creator>
		<pubDate>Thu, 07 Jan 2010 14:22:51 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-23609</guid>
		<description>[...] In December 2009,  journalist Kevin Braddock named and shamed the PRs he felt were causing him most email grief. Following several complaints he changed the post and removed the email addresses originally published. Was the first post justifiable, or unreasonable reaction? Iain Fleming from messaging service Wirefast, who researched PR email for a postgraduate dissertation, explains why he appreciates Braddock&#8217;s frustration. [Read Fleming&#039;s earlier post: &#039;The problem with PR email&#039; at this link... ] [...]</description>
		<content:encoded><![CDATA[<p>[...] In December 2009,  journalist Kevin Braddock named and shamed the PRs he felt were causing him most email grief. Following several complaints he changed the post and removed the email addresses originally published. Was the first post justifiable, or unreasonable reaction? Iain Fleming from messaging service Wirefast, who researched PR email for a postgraduate dissertation, explains why he appreciates Braddock&#8217;s frustration. [Read Fleming&#39;s earlier post: &#39;The problem with PR email&#39; at this link... ] [...]</p>
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		<title>By: Tom Murphy &#8211; Murphy&#8217;s Law &#187; Tom&#8217;s Miscellany &#8211; December 8th 2009</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-22517</link>
		<dc:creator>Tom Murphy &#8211; Murphy&#8217;s Law &#187; Tom&#8217;s Miscellany &#8211; December 8th 2009</dc:creator>
		<pubDate>Tue, 08 Dec 2009 16:13:48 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-22517</guid>
		<description>[...] Journalism.co.uk: Comment: The Problem with PR email [...]</description>
		<content:encoded><![CDATA[<p>[...] Journalism.co.uk: Comment: The Problem with PR email [...]</p>
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		<title>By: Matt Cross</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21632</link>
		<dc:creator>Matt Cross</dc:creator>
		<pubDate>Wed, 11 Nov 2009 17:30:46 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21632</guid>
		<description>Interesting article (and of course, let&#039;s not forget, a great bit of PR for Iain&#039;s new service launch....)but I am somewhat concerned by the attitude of the many comments that blame all PRs without another thought. I&#039;d suggest that any press who really find no value in the PR side of the industry are not carrying out the job correctly.  Without a doubt there are many agencies that use dreadful span-like tactics to hit the media, and I am not condoning this, but there are also many agencies that have decent two-way working relationships with journalists at all levels.  If you don&#039;t have a relationship with any agencies or PRs then you need to ask yourself why.

On another note, with modern day technology as it is, filtering, blocking and categorising unstructured information such as email is really not that hard.  You may be surprised to know that not only press receive spam, but we still get on with our lives.

Matt</description>
		<content:encoded><![CDATA[<p>Interesting article (and of course, let&#8217;s not forget, a great bit of PR for Iain&#8217;s new service launch&#8230;.)but I am somewhat concerned by the attitude of the many comments that blame all PRs without another thought. I&#8217;d suggest that any press who really find no value in the PR side of the industry are not carrying out the job correctly.  Without a doubt there are many agencies that use dreadful span-like tactics to hit the media, and I am not condoning this, but there are also many agencies that have decent two-way working relationships with journalists at all levels.  If you don&#8217;t have a relationship with any agencies or PRs then you need to ask yourself why.</p>
<p>On another note, with modern day technology as it is, filtering, blocking and categorising unstructured information such as email is really not that hard.  You may be surprised to know that not only press receive spam, but we still get on with our lives.</p>
<p>Matt</p>
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		<title>By: Når din PR frem? &#171; TaleGaver</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21552</link>
		<dc:creator>Når din PR frem? &#171; TaleGaver</dc:creator>
		<pubDate>Mon, 09 Nov 2009 07:35:38 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21552</guid>
		<description>[...] lægger, at meget af det, der når frem, er helt irrelevant, så har man et problem. Det viser en lille britisk undersøgelse af mediers problemer med PR e-mail. Du kan selv læse undersøgelsen, for resultaterne er egentlig [...]</description>
		<content:encoded><![CDATA[<p>[...] lægger, at meget af det, der når frem, er helt irrelevant, så har man et problem. Det viser en lille britisk undersøgelse af mediers problemer med PR e-mail. Du kan selv læse undersøgelsen, for resultaterne er egentlig [...]</p>
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		<title>By: Journos hate follow up calls &#124; Strive Notes</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21544</link>
		<dc:creator>Journos hate follow up calls &#124; Strive Notes</dc:creator>
		<pubDate>Sun, 08 Nov 2009 17:08:45 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21544</guid>
		<description>[...] that  journalists hate when PRs ring to follow up on an email according to a survey conducted by Iain Fleming as part of his CIPR (Chatered Institute of Public Relations Diploma) course at Queen Margaret [...]</description>
		<content:encoded><![CDATA[<p>[...] that  journalists hate when PRs ring to follow up on an email according to a survey conducted by Iain Fleming as part of his CIPR (Chatered Institute of Public Relations Diploma) course at Queen Margaret [...]</p>
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		<title>By: The problem with PR email — NevilleHobson.com</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21538</link>
		<dc:creator>The problem with PR email — NevilleHobson.com</dc:creator>
		<pubDate>Sun, 08 Nov 2009 11:20:00 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21538</guid>
		<description>[...] an article published in Journalism.co.uk (and elsewhere), Iain Fleming, who works for Newslink, a news aggregation and delivery service in [...]</description>
		<content:encoded><![CDATA[<p>[...] an article published in Journalism.co.uk (and elsewhere), Iain Fleming, who works for Newslink, a news aggregation and delivery service in [...]</p>
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		<title>By: Jon Boroshok</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21508</link>
		<dc:creator>Jon Boroshok</dc:creator>
		<pubDate>Sat, 07 Nov 2009 15:26:34 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21508</guid>
		<description>I am a journalist and a marketing communications/PR practitioner. There are problems on both sides of the fence in this relationship.

As journalists, we tend to only accept phone calls or e-mails from sources we already know. That&#039;s a dangerous place to be these days. How are we, as journalists learning anything new if we keep going back to the same old proven sources? By playing it safe, we become as bad as commercial radio-only playing the hits that are focus group tested to death.

As PR practitioners, we don&#039;t take the time to get to know our target audience, in this case the journalist. We build huge media databases, and blast out the same pitch to the entire list, with hopes that a few hits may occur. This is particularly dangerous when we allow younger, inexperienced people to do the pitching. Where&#039;s their business and life experience?

I also happen to teach marketing communications and public relations classes at Emerson College in Boston, and Bentley University in Waltham, Massachusetts. 

Here&#039;s how I teach my students to pitch the media via e-mail. It&#039;s starts with the proposition that what you&#039;re pitching needs to be a bout and for the reporter, not your own company or client. I use the acronym &quot;WIIFY,&quot; which stands for &quot;what&#039;s in it for you&quot; - &quot;YOU&quot; meaning the reporter.

A good pitch letter is typically about four short paragraphs:

1.  The first paragraph helps build a relationship with a journalist. Show you know the media outlet, the individual, and what he/she writes. If possible, tie in your idea to an article he/she has written – it shows you&#039;ve actually read his/her writing, and helps you establish relevancy for that reporter (it&#039;s a WIIFY). It gives you the benefit of having a story idea and/or information for him/her that fits what he/she writes about, and would be of interest to his/her readers.


2.  The second paragraph elaborates on what that story idea and/or information is. You offer just enough detail to get the journalist&#039;s interest and ask you for more.


3.  The third paragraph justifies the reason why the story idea/information is important and/or why the journalist and his/her readers should/will care. This is about what&#039;s in it for them (the &quot;WIIFY&quot;), not what&#039;s in it for your company or client. Don&#039;t tell them about your marketing strategy - they don&#039;t care about that unless it&#039;s a business story about marketing strategies.


4.  Your final paragraph is your closing and a call to action. This is where you offer some sort of value-add, such as arranging interviews with experts, celebrities, offer to provide additional information, invite them to an event, etc. It needs to go beyond, &quot;for more information, please contact me.&quot; Give the journalist a reason to want to contact you.

Then you add your name and full contact information (title, phone e-mail) at the bottom. That&#039;s it – a nice brief, informal e-mail.

Remember that paragraphs should be short and simple – not more than two or three sentences long.</description>
		<content:encoded><![CDATA[<p>I am a journalist and a marketing communications/PR practitioner. There are problems on both sides of the fence in this relationship.</p>
<p>As journalists, we tend to only accept phone calls or e-mails from sources we already know. That&#8217;s a dangerous place to be these days. How are we, as journalists learning anything new if we keep going back to the same old proven sources? By playing it safe, we become as bad as commercial radio-only playing the hits that are focus group tested to death.</p>
<p>As PR practitioners, we don&#8217;t take the time to get to know our target audience, in this case the journalist. We build huge media databases, and blast out the same pitch to the entire list, with hopes that a few hits may occur. This is particularly dangerous when we allow younger, inexperienced people to do the pitching. Where&#8217;s their business and life experience?</p>
<p>I also happen to teach marketing communications and public relations classes at Emerson College in Boston, and Bentley University in Waltham, Massachusetts. </p>
<p>Here&#8217;s how I teach my students to pitch the media via e-mail. It&#8217;s starts with the proposition that what you&#8217;re pitching needs to be a bout and for the reporter, not your own company or client. I use the acronym &#8220;WIIFY,&#8221; which stands for &#8220;what&#8217;s in it for you&#8221; &#8211; &#8220;YOU&#8221; meaning the reporter.</p>
<p>A good pitch letter is typically about four short paragraphs:</p>
<p>1.  The first paragraph helps build a relationship with a journalist. Show you know the media outlet, the individual, and what he/she writes. If possible, tie in your idea to an article he/she has written – it shows you&#8217;ve actually read his/her writing, and helps you establish relevancy for that reporter (it&#8217;s a WIIFY). It gives you the benefit of having a story idea and/or information for him/her that fits what he/she writes about, and would be of interest to his/her readers.</p>
<p>2.  The second paragraph elaborates on what that story idea and/or information is. You offer just enough detail to get the journalist&#8217;s interest and ask you for more.</p>
<p>3.  The third paragraph justifies the reason why the story idea/information is important and/or why the journalist and his/her readers should/will care. This is about what&#8217;s in it for them (the &#8220;WIIFY&#8221;), not what&#8217;s in it for your company or client. Don&#8217;t tell them about your marketing strategy &#8211; they don&#8217;t care about that unless it&#8217;s a business story about marketing strategies.</p>
<p>4.  Your final paragraph is your closing and a call to action. This is where you offer some sort of value-add, such as arranging interviews with experts, celebrities, offer to provide additional information, invite them to an event, etc. It needs to go beyond, &#8220;for more information, please contact me.&#8221; Give the journalist a reason to want to contact you.</p>
<p>Then you add your name and full contact information (title, phone e-mail) at the bottom. That&#8217;s it – a nice brief, informal e-mail.</p>
<p>Remember that paragraphs should be short and simple – not more than two or three sentences long.</p>
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		<title>By: Peter Himler</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21485</link>
		<dc:creator>Peter Himler</dc:creator>
		<pubDate>Fri, 06 Nov 2009 22:15:02 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21485</guid>
		<description>The problem of PR SPAM primarily stems from two steps in the process PR professionals use to engage/pitch journalists.  The first has been around for decades, and has to do with the way PR &quot;pros&quot; identify the &quot;right&quot; journalists to contact.  The second is a result of the recent and growing popularity of media database companies that empower PR people to automate mass-emailing with just a keystroke.

Basically, PR people have long identified journalists by their titles or reported beats.  These measures, still used by the major PR industry vendors, often do not reflect the journalist&#039;s true editorial interests, e.g., there are many flavors of technology reporters. 

There is one promising PR application (with which I&#039;ve had a hand in developing) that takes an entirely new approach. It is a search app that produces a list of relevant journalists based on how closely their cumulative body of work reflects the search query (keywords, pitch letter, news release).  

What&#039;s more, this new application, called Matchpoint (www.prmatchpoint.com), only permits the PR pro to email one journalist at a time, and then lets the recipient journalist rate the quality of the pitch.

While not a remedy for lazy PR people, it&#039;s certainly a step in the right direction.          

Peter Himler
Principal
Flatiron Communications LLC
www.flatironcomm.com
Twitter: PeterHimler</description>
		<content:encoded><![CDATA[<p>The problem of PR SPAM primarily stems from two steps in the process PR professionals use to engage/pitch journalists.  The first has been around for decades, and has to do with the way PR &#8220;pros&#8221; identify the &#8220;right&#8221; journalists to contact.  The second is a result of the recent and growing popularity of media database companies that empower PR people to automate mass-emailing with just a keystroke.</p>
<p>Basically, PR people have long identified journalists by their titles or reported beats.  These measures, still used by the major PR industry vendors, often do not reflect the journalist&#8217;s true editorial interests, e.g., there are many flavors of technology reporters. </p>
<p>There is one promising PR application (with which I&#8217;ve had a hand in developing) that takes an entirely new approach. It is a search app that produces a list of relevant journalists based on how closely their cumulative body of work reflects the search query (keywords, pitch letter, news release).  </p>
<p>What&#8217;s more, this new application, called Matchpoint (www.prmatchpoint.com), only permits the PR pro to email one journalist at a time, and then lets the recipient journalist rate the quality of the pitch.</p>
<p>While not a remedy for lazy PR people, it&#8217;s certainly a step in the right direction.          </p>
<p>Peter Himler<br />
Principal<br />
Flatiron Communications LLC<br />
<a href="http://www.flatironcomm.com" rel="nofollow">http://www.flatironcomm.com</a><br />
Twitter: PeterHimler</p>
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		<title>By: Chris Lee</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21477</link>
		<dc:creator>Chris Lee</dc:creator>
		<pubDate>Fri, 06 Nov 2009 16:28:58 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21477</guid>
		<description>It seems the PR industry never learns. This is chiefly because, I believe, not enough PRs have experienced the journalism side of the industry. I have, luckily, and recommend that PRs put themselves in the journalist&#039;s shoes before they take the scattergun approach.

I did a podcast for my RunMarketing.co.uk website with freelance tech journalist, Gordon Kelly, on this very subject. You can listen to it or download it here: http://bit.ly/TTFuY</description>
		<content:encoded><![CDATA[<p>It seems the PR industry never learns. This is chiefly because, I believe, not enough PRs have experienced the journalism side of the industry. I have, luckily, and recommend that PRs put themselves in the journalist&#8217;s shoes before they take the scattergun approach.</p>
<p>I did a podcast for my RunMarketing.co.uk website with freelance tech journalist, Gordon Kelly, on this very subject. You can listen to it or download it here: <a href="http://bit.ly/TTFuY" rel="nofollow">http://bit.ly/TTFuY</a></p>
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		<title>By: Barrie Hussey</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21473</link>
		<dc:creator>Barrie Hussey</dc:creator>
		<pubDate>Fri, 06 Nov 2009 14:37:33 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21473</guid>
		<description>I&#039;ve been on both sides of the news release business for the better part of 35 years. As an editor (one who had to deal with the myriad pieces of poorly thought-out and written &#039;pissing into the wind&#039; missives being sent out by flaks - sometimes hudndreds a day to major newsrooms) 
I wonder if people such as James Ward had to deal with these mounting piles of crap day in and day out while trying to do their jobs... would soon be a tad miserable too. As for bastards... I&#039;ve been a Flak and found the world of flakdom is rife with them.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve been on both sides of the news release business for the better part of 35 years. As an editor (one who had to deal with the myriad pieces of poorly thought-out and written &#8216;pissing into the wind&#8217; missives being sent out by flaks &#8211; sometimes hudndreds a day to major newsrooms)<br />
I wonder if people such as James Ward had to deal with these mounting piles of crap day in and day out while trying to do their jobs&#8230; would soon be a tad miserable too. As for bastards&#8230; I&#8217;ve been a Flak and found the world of flakdom is rife with them.</p>
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		<title>By: localhack</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21466</link>
		<dc:creator>localhack</dc:creator>
		<pubDate>Fri, 06 Nov 2009 13:42:40 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21466</guid>
		<description>Within the last year I&#039;ve moved from a role where I was involved in writing or commissioning stories to one where I don&#039;t. However, on my very first day I was listed on a media database, and have since been put on others. The kind of press releases which have since come my way (several a day) have been, without exception, absolutely useless to my new publication. 

These lists enable PR companies to target huge swathes of publications with badly targeted and badly written releases with very little effort. The organisations which have news which will actually interest you should know of you already - they don&#039;t need a media database to find you. 

So, if you want to cut down on the amount of crap PR sent to you, it&#039;s simple - get yourselves taken off these lists. The number of valuable stories you might miss as a result is likely to be a fraction of those you&#039;ll miss because they&#039;re lost in a sea of PR spam.</description>
		<content:encoded><![CDATA[<p>Within the last year I&#8217;ve moved from a role where I was involved in writing or commissioning stories to one where I don&#8217;t. However, on my very first day I was listed on a media database, and have since been put on others. The kind of press releases which have since come my way (several a day) have been, without exception, absolutely useless to my new publication. </p>
<p>These lists enable PR companies to target huge swathes of publications with badly targeted and badly written releases with very little effort. The organisations which have news which will actually interest you should know of you already &#8211; they don&#8217;t need a media database to find you. </p>
<p>So, if you want to cut down on the amount of crap PR sent to you, it&#8217;s simple &#8211; get yourselves taken off these lists. The number of valuable stories you might miss as a result is likely to be a fraction of those you&#8217;ll miss because they&#8217;re lost in a sea of PR spam.</p>
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		<title>By: James Ward</title>
		<link>http://blogs.journalism.co.uk/2009/11/06/comment-the-problem-with-pr-email/comment-page-1/#comment-21465</link>
		<dc:creator>James Ward</dc:creator>
		<pubDate>Fri, 06 Nov 2009 13:23:00 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.journalism.co.uk/editors/?p=15682#comment-21465</guid>
		<description>&quot;You don’t know me and I certainly don’t want to know you&quot;

Typically unpleasant attitude by a journalist. Journalists need to treat each PR person on their merits, and not just be miserables b*stards to all of them.</description>
		<content:encoded><![CDATA[<p>&#8220;You don’t know me and I certainly don’t want to know you&#8221;</p>
<p>Typically unpleasant attitude by a journalist. Journalists need to treat each PR person on their merits, and not just be miserables b*stards to all of them.</p>
]]></content:encoded>
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